โกเท็มบะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

The welcome drink, meals, and Room were all excellent at this Hotel. I would stay again if I have the opportunity. This is a highly recommended Hotel.

I stay here for climbing Mt. Fuji. This was my third time, and it’s very convenient for getting to Mt. Fuji. The station is within walking distance, and there are plenty of restaurants nearby, which is also convenient. There is a large public bath as well, and it’s very relaxing. The building feels a bit old, but I can spend my time here comfortably and peacefully. I’d like to stay here again when I climb Mt. Fuji next time.

We had a very relaxing stay. Unfortunately, it was rainy and cloudy on both days, so we couldn’t see Mt. Fuji. However, both dinner and breakfast were delicious—we were very satisfied. By chance, a staff member from our hometown served us, which made for a wonderful time. On our way out, they even gave us a souvenir to celebrate my husband’s birthday. It was a lovely trip. Thank you very much.

Thank you for your hospitality. It rained that day, but on a clear day you can see Mt. Fuji straight ahead from the lobby. We enjoyed breakfast in the morning; the homemade yogurt and dressings were made with quality ingredients and were delicious. It was a continental breakfast, but we left feeling very full. The bath was clean, and we could see the night view of Gotemba from the open-air bath. On a clear day, you can also see Mt. Fuji straight ahead. The staff were polite and welcoming with warm smiles. This time, we requested a Room on the Mt. Fuji side and stayed on the second floor. Because it was labeled “Mt. Fuji side,” we assumed we would be able to see Mt. Fuji from the window, but in reality we could only see forest. In that case, I feel there was no need to make a Reservation for the more expensive Mt. Fuji-side Room. In any event, it was a very nice Hotel overall. Thank you very much.

The staff were very courteous. The Room was very clean. Despite the reasonable price, you can use the large public bath, and parking is free. Gotemba Premium Outlets are nearby, and access is excellent! The breakfast buffet had a wide variety of options and was very good!

This was my second stay. When I called in advance to ask about setting up an oxygen concentrator, the staff responded very kindly and courteously, which made me feel at ease about my visit. On the day, they thoughtfully arranged a first-floor Room for me, and I truly appreciated their attention to detail. The Room itself was spacious, and I was able to relax comfortably throughout my stay. Thanks to their warm hospitality, it was a wonderful stay. I would definitely like to stay here again.

I’ve stayed at other Dormy Inn Hotels several times on business trips, and everything—cleanliness, the Onsen, and the meals—has always been excellent. This time we visited for a family trip, and my wife and child were thrilled. It made our trip truly enjoyable, and we’d love to stay again!

Although the weather wasn’t great, we were able to enjoy a BBQ and a campfire thanks to the covered area. Bringing our own items was allowed, so we brought alcohol without hesitation—even glass wine glasses. We couldn’t get the jacuzzi’s automatic hot-water filling function to work properly. The staff showed us how to use the projector. If you have any questions, don’t hesitate to ask for help—you’ll enjoy your stay even more.

Thanks to the young female staff member at the front desk who kindly gave us detailed directions to the surrounding roads, we were able to enjoy sightseeing in Hakone without any trouble. We could also see Mt. Fuji from our Room, and the Onsen was very relaxing. We would love to stay again.

I traveled from Saitama to Shizuoka for work and stayed one night at Kuretake Inn Gotemba Inter for the first time. It was a shame I didn’t get to use the Onsen. The Room was clean, the amenities were well stocked, and the breakfast buffet had a wide variety of dishes and was delicious. I will stay again. Thank you very much.

With convenient access from Kamakura and an outlet mall on-site, we can spend a fulfilling time here, so we stay about once or twice a year. I especially love the Onsen Facility the most. Also, the consistently warm hospitality of all the staff is a big plus!! The breakfast buffet was delicious as well. We will continue to stay here.

This was my first stay here. The Room, bath, and view were all wonderful. If possible, I think it would be nice to have a TV on the first floor as well. There was a projector, but it isn’t really usable during the day. However, I realized on the last day that the projector can connect via Bluetooth to the Bose speaker in the Room, so at night you can enjoy videos with great sound. Now to the main point! During my 3-night stay, I tried all three options: yakiniku, sukiyaki, and shabu-shabu. One note: for the yakiniku set, the beef tongue was labeled “premium tongue,” but most of it seemed to be tongue tip rather than premium cuts. Other than that, everything was delicious and very satisfying.

Nearby Hotels are packed with race staff, and if you’re lucky, you might even end up having breakfast with race queens. As usual, I searched expecting to be on a waiting list for cancellations, but luckily I managed to snag an available Room. I didn’t run into any race-related guests, but it was great to have a convenient home improvement store, supermarket, and a popular ramen shop nearby. Compared with newer Hotels these days, it isn’t brand-new, but it has been renovated and the unit was slightly more spacious and comfortable. It’s probably fitted with heavy self-closing fire doors due to fire safety regulations, and I think the noise is what leads to negative Reviews. If guests are mindful of each other, it shouldn’t be an issue.

The building, Room, and Facility, including the water facilities, were very clean as it has only been a few years since opening. We enjoyed the curry (hashed beef rice) service during dinner; it was very delicious. The amenities and items available for rental at the front desk (such as shoe dryers) were excellent. Conveniently located near Gotemba Interchange, and the staff at both the front desk and restaurant were all kind. We would love to stay here again!

We stayed one night in a Mount Fuji view room. The room was spacious and well equipped (washing machine, basic cooking utensils). The staff were very friendly and allowed us to check out late at 13:00. Breakfast was simple but delicious, and the gym and parking lot had everything we needed. We had a wonderful night with our child.

The owner couple are very pleasant, and their attentive service reflects their long experience in hosting. It was disappointing that the TV didn’t support Abema and that the shower was a bit difficult to use. The kitchen was well equipped, so we had no inconvenience. This is a great, affordable condominium with an unobstructed view of Mt. Fuji.

Stayed at the accommodation after attending a festival at Lake Yamanaka. Despite the possibility of arriving past midnight due to traffic, the staff provided kind and accommodating service over the phone—thank you! The room was clean, and I slept soundly until morning. (The blackout screen was so effective that it felt like nighttime even in the morning!) Breakfast was delicious, and the large public bath had soothing water that relieved my fatigue. I had confirmed in advance that room wear wasn’t provided, so I brought my own without any issues. I would love to stay here again if given the chance!

The Facility was overall clean, but the water areas in the Room's bathroom and toilet had a strong unpleasant smell, making them unusable. We used the shared bath on the first floor and the shared toilet instead. The public bath was compact but had a ReFa hairdryer, which was great. The shared toilets on the first floor were clean and well-maintained. Additionally, my husband was happy to get one of the limited low-resilience pillows available, which allowed him to sleep soundly. The welcome drink and post-bath ice cream were also nice touches. The free parking was very helpful as well. It’s a good Hotel for staying before visiting Gotemba Outlet Mall. Its proximity to the highway makes it convenient for transportation too. I hope they can improve the smell in the Room's bathroom and toilet in the future!

The building shows its age, but it is kept very clean. I found the deep bathtub relaxing, as well as the tea-scented shampoo and body soap. The staff were friendly and approachable, and I had a comfortable stay.