ม้าขาว × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง - 2หน้า

We stayed with our dog. The Accommodation was very clean and spacious, and we were able to relax comfortably with our family. The only thing we noticed was that there was no partition wall for the shower, so water splashed out when using it, but everyone in our group, including our family members, was very satisfied. We would like to stay again. *Regarding hospitality and service, everything—including check-in and check-out—was handled remotely, so we had almost no direct interaction with staff.

We stayed as a family of four. When we informed them of our early arrival, they kindly allowed us to enter the room. They also sent us URLs via text message for recommended nearby supermarkets and cafes. It was such a wonderful villa that one night felt too short! A slightly disappointing point was that none of the pet supplies were prepared, so it would have been better if the items listed on the site were ready. The bath was comfortable, and we had a very meaningful time. We would love to use it again.

Thank you very much for staying with us. We were impressed by your prompt and courteous responses to our various questions. We hope to welcome you again in the future.

Although I was a little confused at first because it was my first time using self check-in, both check-in and check-out were easy with no waiting time.\nThe Facility was clean and very well maintained, so I had a comfortable stay.\nI would like to stay again.

We stayed at the accommodation on the last day of Obon with my wife, two daughters, and our beloved dog. We have visited many luxury accommodations that allow pets before, but this one is by far the best! The beauty and elegance of the building, the completeness of amenities, cleanliness, and excellent location were all top-notch. The owner was kind and had set up a comfortable temperature throughout the accommodation even before we arrived. Above all, everything was impeccably clean. My wife, daughters, and even our dog were absolutely delighted!

I love the scent of wood when you first enter. The Room felt very clean, the towels were fluffy, and I had a comfortable stay. The weather was great, and the forest view from the large window directly in front of the bed, along with the morning sunlight streaming in, felt wonderful.

Pet-friendly and wonderful Hotel. The Room was clean, and I had a relaxing stay. Meals with pets were very delicious, and breakfast on the balcony offered stunning views, making it an enjoyable experience. I would love to visit again. If I may suggest, adding a bit more volume to dinner would make it perfect!

I stayed here again after a year to join an offline meeting, as I couldn't forget the dinner and breakfast from my previous stay. The meals are truly focused on local ingredients and handmade dishes, and they were absolutely delicious. Although I had an early check-out, they kindly accommodated an earlier breakfast time, which was very helpful.

We stayed here as a family for sightseeing in Hakuba. The Room was spacious, clean, and comfortable, with a stylish atmosphere that made it very easy to relax. The owner kindly prepared a BBQ set for us, but unfortunately we couldn’t use it due to bad weather, which was very disappointing. When we visit the Hakuba area again, we would definitely like to stay here.

A wonderful accommodation where you can fully enjoy the world of Finn Juhl. You can relax and unwind from daily life no matter where you are in the property. The furniture, which is often difficult to purchase due to its price range, offers a rare opportunity to experience sitting comfortably on such sofas and chairs, placing a wine glass or nuts on the table, and enjoying an extraordinary yet familiar moment. Even for those who are not interested in furniture or unfamiliar with Finn Juhl, this could be an excellent chance to discover the exceptional comfort and design of his creations. The breakfast was delightful with freshly squeezed juice, fresh vegetable salad, warm egg dishes, sausages, and more. (*We used an Onsen outside the facility so we did not use the bath here; hence rated it as "3.") I would love to stay again in a different room during another season. Looking forward to visiting next time!

We stayed as three families. The spacious and comfortable Room provided enough private space for everyone. It was fully equipped with everything we needed and incredibly stylish! It was such a wonderful place that we definitely want to come back again.

【Check-in】 The accommodation sends the entrance PIN code via SMS to your registered phone. Enter the code to access the property and call the front desk. Note: The email provides two phone numbers, but one is incorrect (please address this issue). You can choose between in-person or online check-in when asked by staff. For online check-in, procedures differ for domestic and international guests, so confirm over the phone beforehand. If you prefer simplicity, in-person check-in is recommended. 【Facilities】 The accommodation is very clean. All rooms are equipped with floor heating and individual air conditioners for maximum comfort. Each room has a private toilet and shower (the second-floor room includes a bathtub), ensuring privacy. The living room features high ceilings with an incredible sense of openness; however, while large windows offer great views, there are no blinds in the living area—this may be uncomfortable for some guests despite minimal surroundings. The semi-open-air bath on the first floor is spacious enough to accommodate 3–4 adult men at once comfortably but lacks a changing area (possibly designed for direct use after skiing using the laundry space near the entrance). Note that it’s visible from outside through its windows—likely from neighboring villas—so additional privacy measures would be appreciated. The kitchen is well-equipped with dishes and cooking utensils (though no measuring cup was available). Guests need to bring their own seasonings but will find it highly functional overall. Used dishes can simply be placed into the dishwasher. A baby crib can be borrowed free of charge if requested in advance (floor-sleeping type). Additionally, all rooms feature twin beds; however, according to staff members, they can rearrange them into a double bed layout upon request. 【Check-out】 Guests are told they may leave freely without any formalities at checkout time; however, confirming this process during your stay might provide peace of mind. 【Overall Experience】 The living room sofa was very comfortable to sit on, and we enjoyed watching TV on its large screen—it was an incredibly relaxing stay overall! We look forward to staying here again!

I have stayed at luxury hotels and villas around the world, and this was definitely among the top-tier experiences. Simply outstanding.

We stayed as a group of 10 across three families and enjoyed a comfortable time with the spacious living-dining area, rooms for the children, and separate family rooms. The fact that there were three showers and toilets was great for ensuring privacy! For meals, we considered hiring a private chef but decided to cook together while enjoying drinks at our own pace. It would be nice if the private chef option included Western cuisine as well. During our stay, we visited local supermarkets such as Delicia, Big (AEON), and A-Coop. Among them, A-Coop is recommended for its variety of vegetables and selection of prepared foods. For breakfast or snacks, we recommend visiting the bakery just one minute away on foot (Sakurara Confectionery). Their rice flour donuts were chewy and delicious! Our favorite spot in the accommodation was the dining table (180×180 cm), which had an excellent square shape and size for group meals! Even with many people seated around it, conversations felt comfortably close yet not crowded. Additionally, the BANG & OLUFSEN speakers were very stylish with excellent sound quality! We highly recommend using them in stereo mode. Please note that connecting via Bluetooth may only link to one speaker; it seems necessary to select AirPlay for proper stereo connection. While some parts of the manual could be improved regarding these features, we appreciated how helpful JADE Group staff were over phone calls and on-site support when needed! Although vacation rentals can sometimes raise concerns about support services, everything from pre-arrival phone assistance to post-arrival hospitality was excellent. We had a truly pleasant stay. We look forward to staying at another property from this group in the future!

We stayed as a group of three families (6 adults and 4 children). The accommodation was clean both inside and out, allowing us to have a wonderful time. The thoughtful touches such as insect repellent, mosquito coils, and pet sheets were much appreciated. We also made several inquiries by phone before and during our stay (e.g., about towel replacements), and the staff responded promptly and courteously, which was very helpful. If possible, we would love to stay again next year. If I may suggest some improvements: - A minor point, but while there was a rice cooker and measuring cup for rice, there was no rice paddle. It would be great if one could be provided (or at least noted in advance if unavailable). Additionally, having cooking utensils like long chopsticks for stir-frying would be even better. - The refrigerator took some time to cool down; it would help if it could be turned on before check-in if possible (the air conditioning was already on and very comfortable). - A guide or instructions for using the kitchen appliances would be helpful (especially for overseas-made IH stoves, microwaves, dishwashers). - Including a floor plan of the building might make it easier to visualize the space. Even with these points in mind, we had an extremely satisfying stay. Thank you very much!

Located in a nature-rich area of Hakuba, this accommodation offers a relaxing experience surrounded by natural beauty. The garden is equipped with facilities for barbecues and campfires, allowing guests to enjoy meals while listening to the sounds of birds. The rooms are exceptional, each featuring its own toilet and bath/shower room. Additionally, the top floor boasts a stone-built bath resembling an Onsen, which we enjoyed multiple times. There are two living rooms so spacious that it was hard to decide where to settle in. Conveniently located near all attractions in Hakuba, with ski slopes just nearby, it’s perfect for morning walks.

We stayed here on a touring trip with friends. Being able to have a barbecue on the terrace was fantastic. We’d love to stay again.

A very warm family-run accommodation! The host, his wife, and their children were very friendly and approachable, leaving a great impression. Additionally, the bread baked by the wife was exceptional, making for a wonderfully tasteful breakfast. It was such a pleasant accommodation that I would love to stay here again if given the chance. Thank you!

The building has a vintage charm, with creaking hallways and stairs adding to its character. The room is a simple and calming Japanese-style room. Facilities and amenities are comparable to those of a Business Hotel. There are shared toilets on each floor, kept very clean, and the washbasins are spacious and convenient to use. The bath is newly renovated and can accommodate about five people at once, though the water pressure in the shower was slightly weak. Both breakfast and dinner were delicious, with dinner being particularly impressive due to its variety and generous portions. The hotel is managed solely by the owner couple, who handle everything themselves. It must be challenging during busy seasons—please take care of yourselves! I look forward to staying here again someday.

We stayed at this facility as a group for green season hiking, just like last year. We enjoyed relaxing in the Japanese-Western style Room again this time. The bath is a bit small, but the Room is clean and comfortable, and the meals were both plentiful and delicious. We would love to stay here again!