อาโอยามะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

All of the staff left a truly great impression and were wonderful. I was very satisfied with the Facility and the meals as well. Since it’s right in front of Jingu Stadium, getting around was extremely easy. The only thing I’d like to see improved is that the large public bath was too hot to stay in for long. (Since there are two tubs, it would be nice if the temperatures could be adjusted.) There were children as well, so I felt a bit sorry for them. Everything else was perfect, so I plan to stay here every year when I come to watch baseball games. Thank you very much.

This was my first stay here, and it was extremely satisfying. I stayed at Shangri-La the day before, but this exceeded my expectations (of course, I also like Shangri-La). Every staff member I met provided impeccable service, and it felt truly pleasant. They kindly accommodated a Room upgrade and late check-out as well, making it a genuinely fulfilling stay. The complimentary minibar was great, and personally I especially loved the bathroom. With the upgrade there was also laundry available, so I could do my washing—overall I was truly satisfied. Although I often stay at Shangri-La, Palace, or Ritz, I would like to recommend this place to friends as well. Sitting in the Room’s arflex chair, enjoying minibar drinks and snacks while reading—it was absolutely wonderful!! Thank you very much!!

When staying in Tokyo, I often choose Hotel Monterey Akasaka for both business and leisure, and I always feel comfortable and at ease when staying in Akasaka. This time, I stayed for one night with a friend on a private trip. The entire Hotel has a calm atmosphere, the facilities are well maintained and clean, and once again I had a very comfortable stay. The Room was spotless and relaxing, which always gives me peace of mind every time I stay here. Above all, the staff were exceptionally courteous, making my experience pleasant from check-in throughout my stay. No matter when I visit, they welcome me warmly, and their thoughtful attention to detail is one of the reasons I like this Hotel so much. The location is also excellent—very convenient when I have plans around Akasaka—and after returning to the Hotel, it’s quiet and easy to unwind. It’s a Hotel that feels easy to use for both work trips and personal stays. Once again, I was able to relax comfortably and am very satisfied with my stay. In the past my husband usually made the Reservation(s), so this is my first time writing a Review. Thank you as always for welcoming me so kindly. I would love to stay here again whenever I visit Tokyo.

The location is ideal for visiting the National Stadium. When I checked out early the next morning, they kindly stored my luggage. After I returned once my errands were done, I told the front desk that I had left something in my Room, and they responded quickly, politely, and very pleasantly. The housekeeping staff had neatly placed a note together with the item in a bag, which made me feel this is a trustworthy Hotel. Thank you very much.

I stay here every time I visit Tokyo. This time it was cold, so I borrowed a circulator fan. Thank you for your kindness and support. All the staff were very pleasant. Thank you again—I would love to stay here again.

Stayed here to visit Akasaka ACT Theater. Simple and stylish, with an amenity bar; the location was great and it was very comfortable. Free coffee was available anytime, and we also enjoyed self-serve donuts as a snack.

The Room had just been renovated and the interior was lovely. Although the bathroom and toilet space was small, there was a mini sofa in the Room, which was convenient. Above all, the woman at the front desk was kind and left a very positive impression. The area is full of construction, and even the nearest station entrance has been closed, so Akasaka has changed a lot. However, getting around Tokyo was very convenient with access to the Chiyoda Line and Ginza Line. Roppongi is also within walking distance. I would stay here again if I have the opportunity.

I stayed here to celebrate my son’s birthday and mine. Even though I mistakenly made a Reservation for a twin room instead of a double, they kindly changed it for me. We also received celebratory chocolates, and as always, The Ritz makes me feel elegant every time I visit. The staff and the food were outstanding. I would like to come again next year. Thank you very much.

I made a Reservation for a single Room, but they upgraded me to a larger Room as a complimentary service (a twin Room). It was great that the coffee in the first-floor lobby was available 24 hours a day.

With the recent stretch of very hot days, I was glad to have a Room with a washer-dryer. The breakfast and simple gym services were also nice. It’s conveniently located near Gaien, and I’d like to stay here again.

The natural and friendly response from the front desk staff was reassuring. The Room was clean, and I had a comfortable stay. Although you kindly assisted me with membership registration, it has not been completed yet. I will continue with the registration process; thank you again in advance!

Second use in two months. Coincidentally, it was the same Room as last time. I was able to relax with the familiar feeling of the place. I also like the breakfast where you can choose between Green Spoon soup or smoothie.

I stayed here because there was a live event in Minami-Aoyama. When making the reservation, only smoking rooms were available instead of non-smoking ones, so I was initially concerned about the smell. However, it wasn't as bothersome as I had expected. The proximity to Akasaka Station was also very convenient. I would like to stay here again if I have another opportunity.

This was my first time using Livemax. The Room was clean, and I could use the refrigerator and microwave. I set the air conditioner to turn on at my planned return time, so it was cool when I got back, which was great! I would like to use it again if I have the chance. The breakfast bento box was also delicious.

The front desk staff were very welcoming at check-in, and although the Room is compact, it still feels spacious. The bed was large and very comfortable, so I was able to recover from my fatigue. Since I usually just take showers, I was perfectly satisfied with the shower booth alone. The layout of the shower and toilet area felt like a Hotel overseas. Next time, I’d like to stay longer and relax more.

I stayed here mainly for the sauna. Most of the staff around reception were non-Japanese, but their Japanese was excellent and they were friendly, which left a great impression. The Room was clean and not too small—just the right size. The sauna is nice because there are two types of cold plunge pools. However, the sauna is far too small for the number of guests. Since hardly anyone uses the hot bath, it would be better to reduce that area and make the sauna about twice as large. I’d also like the single-person cold plunge pool to be closer to the sauna. When I went early in the morning, there was no one there and it was perfect.

The hotel is very calm and comfortable to stay in, despite being conveniently located near Akasaka-Mitsuke Station. The guest rooms are compact as it is a Business Hotel, but they were clean and pleasant. The staff at the lobby had a gentle smile, leaving a good impression. However, even though I had called about a month before my stay to inform them that I would not be using the parking lot, I was still asked about it during check-in. It was disappointing that guest information was not shared smoothly.