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Because the property is operated by a small team, there were a few minor things I noticed, but the meals were delicious and served in just the right portions, and I was able to enjoy the bath to my satisfaction with a Reservation. I’d love to come back in autumn to see the fall foliage.

This was our first trip with our Pacific parrotlet. After researching online, we found this Hotel recommended as a must-visit spot, so we decided to stay here. As this stay also celebrated our wedding anniversary, we arranged a cake, and we were pleasantly surprised when the Hotel provided sparkling wine. Thank you very much for your thoughtful hospitality. It became a truly memorable trip.

I stayed in Room 401. From the window, you can clearly see Shinkansen trains entering and exiting the tunnel. If you’re a railway fan, this Room is highly recommended. You can hear the running sound only faintly, so it’s not bothersome. Perhaps because the Hotel has recently changed its name and it hasn’t fully caught on yet, there were fewer guests. I was able to enjoy the men’s bath on the top floor almost like a private reservation. Staying at one of the well-known Echigo-Yuzawa Onsen Hotels is certainly an option, but I think spending a relaxing time at this Hotel is also a great choice.

The room, with its white-based design and high ceiling, felt clean and relaxing with heated wooden flooring. The semi-open-air bath in the room was spacious, filled with plenty of silky smooth water. Having a water dispenser was also very convenient. Both dinner and breakfast were not only delicious but also beautifully presented, making the experience truly delightful. The staff showed great care and attention to my elderly mother, allowing us to enjoy our stay with peace of mind. Thank you very much!

As a Business Hotel, I didn't have high expectations, but the single room was spacious, with a simple table and chair setup that allowed for some work. The ample legroom made for a comfortable stay. The breakfast, as rumored, was abundant in variety and quantity, providing satisfaction beyond what you'd expect at this price.

I chose this Hotel mainly for its convenient location, and the front desk staff were courteous and the Room was clean, so I had a very pleasant stay. I would like to use it again when I have the chance. Thank you very much.

The natural Onsen was very clean, with an alkaline spring quality that felt silky-smooth and wonderfully soothing. I used it three times. Since I could check availability, I was able to enjoy it privately without sharing with others.

Everything—from the lobby and elevators to the Room—felt luxurious and was spotless. It instantly put us in a great mood as soon as we arrived. We received an email shortly before our stay saying a single flower arrangement and a message card would be placed in the Room for a bir

I opted for breakfast included in my stay, and everything was delicious! There were so many tempting options that I ended up trying a little bit of everything. It was such a satisfying start to the day! This is by far the best hotel breakfast I've ever had. For anyone staying h

The spacious room offered comfort and relaxation, with views of Lake Chuzenji from the window—making me feel glad to have come here. Breakfast was also delicious, with more bread refills available. My wife was impressed by how coffee was poured from slightly above eye level in

We were impressed by the latest facilities, spaciousness, stunning views, and excellent meals. The artistic presentation and seasonal touches showed great care and thoughtfulness. The food was delicious with perfect timing for service that made conversations enjoyable—a truly per

Due to road closures caused by heavy snowfall, I stayed here at short notice. Although it’s a Hotel right by the station, the hallways and elevators are spacious, and the staff were calm and attentive, making my stay very comfortable. Breakfast was also excellent—dashi ochazu

The room's beds, pillows, amenities were refined, and a humidifier was provided, allowing us to rest comfortably. Both the Western and Japanese meals were extremely delicious and satisfying. My parents were very pleased as well, so we plan to visit again in spring. The hospita

The front desk staff and breakfast restaurant team were all very kind and accommodating. The seafood rice bowl at the breakfast buffet was delicious and highly recommended. As for Minapirika no Yu, while it was described as an open-air bath, only about one-third of the roof w

The bath, toilet, and sink were all in one space in the Room, but it was spacious, and above all I was impressed by how perfectly clean the bathtub was—smooth and sparkling. The large public bath was amazing. There was a silky bath, a bubbling bath, a cold bath, and a sauna—every

Being able to use Refa showerheads and hairdryers also made me happy. Near the entrance of the public bath area were vending machines offering drinks and ice cream. This allowed me to enjoy some ice cream leisurely in my room after bathing without needing to leave the hotel—a sm

Despite my many requests, you handled everything very well. Thank you very much.

Their courteous service truly impressed me, and I was moved that we could stay at such a lovely Hotel. Breakfast was a half-buffet style, and freshly made items such as omelets, pancakes, and French toast were brought to our table, so we could relax and enjoy everything at our ow

The Facilities were clean and well maintained, and I was able to stay comfortable throughout my visit. Breakfast was buffet-style, so I could take as much of what I wanted as I liked. The only disappointment was that the simmered eggplant and green beans tasted saltier than the other dishes, so I didn’t go back for seconds. I hope all dishes can be prepared with a lighter salt level. From check-in to check-out, the staff were very helpful, and the value for money was excellent. Thank you for taking care of me. Thank you very much.

This was my second stay. When I called in advance to ask about setting up an oxygen concentrator, the staff responded very kindly and courteously, which made me feel at ease about my visit. On the day, they thoughtfully arranged a first-floor Room for me, and I truly appreciated their attention to detail. The Room itself was spacious, and I was able to relax comfortably throughout my stay. Thanks to their warm hospitality, it was a wonderful stay. I would definitely like to stay here again.