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We stayed here as a couple to celebrate a birthday. From the meals and baths to the Room amenities and Shuttle Service, everything was filled with hospitality, and they were flexible in accommodating our requests, making our stay truly enjoyable and happy. Some Accommodations offer inclusive bar drinks or well-equipped Rooms, but this place is on another level—we were able to enjoy an extraordinary sense of luxury. We would definitely love to visit again. Thank you very much!

First of all, the dining was outstanding. We tried the French, teppanyaki, and sushi restaurants, and everything was perfect. If these were in a city, each would be a hugely popular spot. All the staff were kind, and you can really feel their dedication to welcoming guests. The Room had a large glass wall facing the ocean, and we had an amazing time on the balcony—enjoying coffee while looking out at the sea and having breakfast there as well. The pool is generously sized, so you can swim properly. We enjoyed going back and forth between the pool and the jacuzzi in the bath area all day long. It truly felt like paradise at this Hotel. We plan to return many times.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

Located roughly across the river from the Nagatoro Iwadatami (not within walking distance). This is a small, well-serviced Hotel surrounded by quiet woods with an atmosphere reminiscent of Karuizawa; though compact, it is well equipped and stocked with amenities. Dinner and breakfast are Japanese-style creative full-course meals, better suited to adults. Some Rooms feature private open-air baths, and there are also free private reservable baths, making it a good choice for guests who value privacy. The building is old, but filled with tasteful furnishings that create a charming ambiance. With only a few Rooms, the staff can provide attentive service to each party. Nights are very quiet, accompanied by the sounds of insects. There are two EV chargers (6 kW TerraCharge) in the guest-only parking area; if you drive an electric vehicle, it’s best to let them know in advance.

The highly rated breakfast exceeded our expectations—everything was truly delicious! We enjoyed local specialties as well as Western, Japanese, Chinese dishes and sweets without getting bored over all three days. Finally, the staff’s hospitality was outstanding! From check-in to

This was my second stay following last year, and I was reminded once again of how wonderful this Hotel is. Despite it being the same day, I was allowed to check in an hour early, which let me enjoy a relaxing bath sooner and recover from fatigue. The beer during happy hour an

The staff, the Room, and the meals were all excellent, and I was very satisfied. You can’t see an Okinawa-style coastline from the Hotel, but that was fine since I enjoyed it during the day. Considering the price, it’s a perfect 100/100! I highly recommend this Hotel. It’s a Hotel I’d love to stay at again when I visit Okinawa.

The staff at reception were kind and attentive throughout my stay. Lastly—and most excitingly—I discovered that one artist whose work adorned my room had also illustrated books I loved in childhood; they even designed adorable illustrations on hotel coasters showcasing their ver

" Truly thoughtful. The hospitality from all the staff made me feel very welcomed. Excellent service. Conveniently located near Kawasaki Station. The bathroom is user-friendly, and the quality of food & beverages at the restaurant is outstanding. This is truly an excellent H

The Hotel staff were friendly and provided pleasant service; the restaurant offered delicious meals with a calm atmosphere created by dimmed lighting at night; and both the Onsen experience and overall stay were comfortable as always. This Hotel makes me look forward to planning

The front desk staff and the breakfast buffet staff were all incredibly friendly with wonderful smiles, making my stay very pleasant. The breakfast was healthy and delicious, with fresh items like dried horse mackerel and cherry tomatoes that I couldn't resist having seconds (l

I’d been wanting to visit the Zushi–Hayama area for some time, and this was a hotel I’d had my eye on. We stayed to celebrate my husband’s birthday, and they thoughtfully arranged champagne in our ocean-view room along with a beautiful flower arrangement and other special touches—he was absolutely delighted. They also informed us about the spa in advance, so we quickly prepared swimsuits and were able to use it. The water temperature was very comfortable, and they even offered complimentary drinks, which made it feel like a wonderful escape from everyday life. We requested dinner from 5:00 p.m., and while watching the sunset we were able to relax and truly savor the meal, feeling the chef’s passion in every dish. The service staff were also gentle and gracious, creating a very pleasant atmosphere. We slept soundly at night, woke up refreshed in the morning, and enjoyed a lovely walk by the sea. We ordered breakfast via room service as well, which allowed us to take our time and unwind. My husband praised everything as beyond his expectations and would love to stay again. Thank you very much for your attentive hospitality. If I had to mention one small point: I felt the TV might be positioned a bit low.

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs and enjoys working here. We would definitely like to stay again.

To all staff members: Thank You immensely once again sincerely appreciate everything done during visit fell love w/Miyakojima island thoroughly enjoyed ourselves beyond measure looking forward returning someday soon future adventures await ahead surely delightful times await redi

I was completely satisfied with this Accommodation! This was my first stay here. After reading Reviews in advance, I saw comments saying it was like a “stink bug Accommodation,” so I braced myself. But it wasn’t like that at all—there were a few stink bugs, but for an Accommodation surrounded by nature, having some insects is only to be expected, and it didn’t bother me. I almost felt sorry that the staff kept apologizing for the stink bugs. The food was absolutely delicious, and I’m very grateful that they sincerely accommodated an unexpected situation where I had to step away in the middle of the meal. The Room had a calm atmosphere with plenty of traditional Uchiko washi paper used throughout, and I was able to relax deeply. Breakfast also had a fun concept where you can compare three different types of eggs—I loved it! This is an Accommodation I’d gladly go out of my way to stay at again!

The hospitality of all the staff was so pleasant—this is a Hotel that makes me want to come back again. On the way home, my daughter and I were already discussing when we should plan our next lunch or stay. We also enjoyed the takeout baked sweets at home. I’d love to see more v

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

I had such a wonderful impression when I stayed here before that this is my second visit. From the welcome sweets to the Japanese-Western fusion dinner and the hearty breakfast, everything was delicious. All meals were brought to our Room, so there was no need to change clothes, and we could relax completely. I also appreciated that when I informed them in advance about ingredients I can’t eat, they accommodated me properly. During our 3-day/2-night stay, all of the staff took great care of us. I had the chance to speak with five staff members, and every one of them provided excellent service! They were polite and warm, and I truly felt well looked after. The only thing I noticed was that the shower drainage was a little slow. Even so, overall it was a lovely Accommodation where we felt very comfortable. Taking an open-air bath early in the morning while listening to bush warblers singing was an unforgettable experience. I’d love to visit again in a different season.

We stayed here for the first time during the autumn Silver Week for a Multiple Night Stay. Thanks to IKYU, we were able to discover this wonderful Hotel. The natural surroundings are beautiful, the architecture and interiors are excellent, the staff’s smiles are warm, and the dishes at the restaurant are beautifully presented—truly the best hidden retreat Hotel unique to Kumihama. Next time, I hope we can make a Reservation for spring Golden Week, so I plan to check IKYU’s site carefully. To everyone at Holiday Home, thank you very much for your kind hospitality.