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I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

Throughout the entire Facility, we could sense the owners’ attention to detail and refined aesthetic in every corner, and at the same time we were deeply grateful for their warm hospitality toward guests. Vintage and modern, Japan and Europe—elements that are completely differe

The hospitality from the proprietress, the senior proprietress, and the attendants was outstanding, and I am truly glad we stayed here. Every member of staff was attentive in the smallest details, allowing us to spend a wonderfully comfortable time. It was also cherry blossom

We stayed in Yokohama on the first day, visited Yokosuka on the second day, and decided to stay overnight on the Miura Peninsula. The Accommodation is a renovated historic building, and it beautifully preserves the original design from that time inside—it was truly atmospheric and moving. Our child was also surprised at how spacious and clean it was. Miura may not have the flashy feel of other tourist spots, but we were impressed by how many buildings have a nostalgic, old-fashioned charm. In the evening we went to a nearby seafood restaurant, and it was outstanding. I also highly recommend taking the Nijiiro Sakana-go boat tour. The staff at the Accommodation were very kind as well. Thank you very much.

Thank you very much for taking such wonderful care of us. Although it rained during our stay, the fresh greenery in the beautifully maintained garden looked even more stunning in the rain, and seeing petals floating on the rainwater was truly soothing. The meals were so delicious

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

For my birthday, my husband gifted me a stay at the Heritage accommodation. I was thrilled to finally see the modern lobby that I missed before the Prestige side's renovation. The spacious seating area and open atrium were incredibly luxurious. I also got to see the glass l

Thanks to the always hospitable staff, my stays are consistently comfortable. The breakfast is particularly outstanding, with each dish made from high-quality ingredients and a wide variety of delicious options. As it was a busy one-night trip for baseball watching with three

This Hotel was truly exceptional, with breathtaking Hayama views and the warm hospitality of the staff. The Misaki-grown longtooth grouper served at dinner was especially memorable—the chef’s cooking was perfect, and I was genuinely impressed. The plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With wonderful cuisine and outstanding service, it became a truly special stay. Thank you very much.

I treated myself and splurged on a stay here. Thanks to your heartfelt hospitality, I was able to relax and spend a comfortable time even on my own. Above all, I believe it was because of the kind words and smiles from all the staff, and the perfect sense of distance. The servi

I enjoyed the harmony of elegance, delicacy, and seasonal ingredients. I was captivated by the chef's heartfelt creations, including Regime Heshiko and Noël sake lees. Breakfast featured a variety of menus utilizing Kyoto's unique ingredients—a blissful experience. Christma

I’m a repeat guest who visits whenever the dining menu changes, and no matter how many times I stay, this Hotel always feels special—comfortable, never boring, and a perfect escape from everyday life. This time, just before the menu changed, I had the FIJI course at OYAMA. Every dish was outstanding: six beautifully crafted courses made with carefully selected ingredients and skillful techniques, plus dessert—all delicious. As always, the staff’s timing and attentive yet natural service made the meal truly enjoyable.

The sense of history and tradition, along with the pleasant service from the young staff, made our stay truly comfortable. I understand that maintaining a historic building takes a lot of effort, but I sincerely hope it will be preserved just as it is for many years to come. A cl

I visited again for the first time in about four years. Every area was thoroughly cleaned, and the Room was exceptionally spotless. For example, even the glass on the glass-fronted dish cabinet in the Room was shining—of course, so were the glasses. The mirrors, glass doors, and even the stainless-steel toilet paper holder in the restroom were gleaming, without a single fingerprint. Every large public bath was immaculate as well. All of the food was made with incredibly fresh ingredients—I’m amazed at how they managed to source everything. The staff were modest yet wonderfully pleasant; just being here makes me happy. Katsuragi Kitano-maru is a space that goes beyond “the best.”

Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress offer warm, attentive hospitality with genuine grace. Knowing that all this beauty is born of love for their guests fills me

This was my first stay here, and I was extremely satisfied! The size of the building felt just right, and I was able to relax comfortably in a calm atmosphere. The Onsen had excellent water quality, and every time I bathed it was soothing and truly refreshing. Both dinner and breakfast were delicious—I was genuinely impressed. The staff’s warm hospitality and the well-equipped Room were also wonderful. I would definitely like to stay again next time. Thank you for a lovely time.

Not only is the food outstanding, but the staff’s hospitality greatly enhances this restaurant’s value. That same hospitality was evident among all staff throughout the Hotel, making it an Accommodation where adults can enjoy a calm and luxurious stay with exceptional experience

The water quality felt light and allowed for a relaxing soak without fatigue. Meals were excellent—ample portions with great taste—perfectly satisfying for us as a couple in our 60s. All staff members were Japanese, which made communication smooth. The room was spacious and very

The freshly pressed soy sauce was incredibly delicious! The food—both its presentation and taste—was outstanding, with many dishes I had never tried before. All the staff were very polite and attentive, making my stay truly enjoyable. I’ve already decided to come back again

I stayed at Hotel Mukaitaki in Tsuchiyu Onsen. What I especially loved this time were the cuisine, the open-air bath in the Room, and the strong sense of privacy. Dinner was carefully prepared dish by dish, and the surf clam shabu-shabu and Fukushima beef were outstanding. The surf clam’s texture and sweetness and the rich flavor of the Fukushima beef were both excellent—these were the most memorable dishes of my stay. Above all, the open-air bath in the Room was amazing. Being able to enjoy the Onsen freely at any time without worrying about others is truly special. Perhaps because there are only a few Rooms, I hardly ran into other guests during my stay. The building was very quiet and felt extremely private. I highly recommend it for anyone who wants to relax at an Onsen Accommodation without being concerned about other people. The staff’s thoughtfulness was also wonderful—they escorted me to and from the parking lot at both arrival and departure. They even gave me souvenir rice balls on my way home. It was warm hospitality from start to finish.