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Spending time on the balcony of the guest room with a cup of coffee provided a quiet and relaxing atmosphere, allowing for a refreshing experience in the heart of the city. The Club Lounge features an extensive selection of both alcoholic beverages and soft drinks, making it en

The moment we got home, we already wanted to come back. This time there were various updates as well, which made everything feel fresh and exciting. “Room and breathtaking views” The clear blue summer sky was beautiful, and both sunrise and sunset from the Room were so stunning

We visited all four during tea time and cocktail time. To reach each lounge, we walked through the beautifully maintained hotel garden illuminated by bamboo lanterns at night—a truly stunning sight. Each lounge offered a unique experience with different themes such as Japanes

While completing check-in procedures in the lounge accompanied by matcha tea hospitality, I was greeted personally by the General Manager and even had a commemorative photo taken—an unforgettable experience that heightened my excitement further. From my upgraded room, I enjoye

The number of dishes could be adjusted, so even my light-eating wife finished everything. The sommelier's stories were delightful, making it a fun and quick meal. Our room was a corner Room with a king bed, offering ultimate relaxation. My wife was also satisfied and expressed he

We look forward to visiting here every year. Thank you for your consistently attentive service and hospitality. We always enjoy delicious meals, relax at our own pace, and leave fully satisfied every time. My son and I are looking forward to visiting again. Thank you very much.

The quality of food offered at the Club Lounge is exceptional! We enjoyed an abundance of fresh fruits, high-grade sweets, delicious sandwiches, and luxurious champagne. The food during cocktail time was flawless as well! The view of the Imperial Palace and National Diet Bu

All staff were always smiling, and their kind, attentive hospitality made our stay truly enjoyable. The view from the infinity pool is breathtaking—you’ll forget you’re even in Japan. The thalasso pool has shade, so it provides relief even under the midsummer sun. The ocean view,

I even got to enjoy the moment when the sun set—such a luxurious experience. For dining, I had dinner at Hotel restaurants AOMI and SHIROUX; both were absolutely delicious. Of course, the clubhouse was also fantastic. I definitely want to stay here again. Thank you very muc

In early October, I stayed for three nights with my wife in a high-floor premier twin room. The response from all the staff, including the front desk staff, room staff, restaurant staff, and spa staff, was heartfelt and wonderful. The room was also comfortable. We used the connec

[All-Inclusive] An Elegant Evening with an Authentic Teppanyaki Dinner and Free-Flow Drinks (Dinner & Breakfast Included) – Premium Twin Room Everything was wonderful. - Room: It was spacious, had a sofa, and we were able to relax comfortably. Having two sinks was also very convenient. However, I tripped on the step at the entrance to the washroom, so I hope this can be improved. - Dining: Every dish in the dinner course looked and tasted amazing. Drinks were free-flow with a glass-exchange system, so we enjoyed beer and sparkling wine. For breakfast, we could choose from three types of galettes, and they were delicious. Curry was also included, which would be great for those with a big appetite—our group doesn’t eat much, so we ended up feeling very full. - The lounge was also a wonderful space where we could relax comfortably. - There was also a large public bath—this was one of the main reasons we chose this property—and everything about it was excellent. We would definitely like to stay again.

We booked the Plan with dinner on a riverside dining platform, and not only was the meal excellent, but we also had a wonderful time chatting with a maiko, which became a great memory.\nThe in-house Facilities were also superb, and we especially enjoyed the Onsen twice.\nWe were truly moved by the warm hospitality of all the staff. Thank you very much for taking care of us.

The staff’s attitude and service, the Room cleaning, the bathroom cleanliness, the views and night scenery, and the lounge were all outstanding—I couldn’t find a single negative point. Adding breakfast was absolutely the right choice! The luxurious dishes, complimentary à la carte items, and drinks were all excellent.

Everyone, from the front desk and bell staff to the restaurant and shuttle bus team, provided genuinely pleasant service. The breakfast buffet was also high quality, and we were very satisfied! We made our Reservation to coincide with the Mint Bureau’s cherry blossom promenade.

Above all, we were truly touched by the thoughtful care of all the staff. Thank you very much. We are sincerely grateful to have found such a wonderful place as Shangri-La Tokyo and met such wonderful staff. We hope to cherish this connection for years to come. Thank you again.

Thank you as always for your continued support. Thank you for arranging an upgraded room again this time. Thanks to you, we were able to fully enjoy a wonderful escape from everyday life, and we are truly grateful for the fantastic time. We look forward to staying with you again next time.

It was quiet and relaxing without any sense of hustle and bustle. I enjoyed using the Club Lounge during breakfast, tea time, and cocktail time. Each session offered delicious food, drinks, and a serene atmosphere for a delightful experience. The bacon and omelets at breakfa

Last year was for a family trip, and this time for business, but the hotel was just as exceptional. The breathtaking view of Kagoshima City and Sakurajima from the hilltop location, the spacious lobby, the courteous front desk staff of this luxury hotel, the room's size and imp

After enjoying the breathtaking view from the 36th-floor lobby, we were guided to the Club Lounge on the 34th floor. We had champagne and sweets before entering our Room. The proximity of the Lounge to our Room was convenient, and in the morning, we had a direct view of Mount Fuj

Although our stay did not include meals (room-only accommodation), we spent tea time through breakfast entirely within Club Lounge "UMIKAJI." Thanks largely due-to-this convenience factor; most champagne beers snacks brought along ended up being carried back home unused! This tr