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This was our second stay. The new Room had a private indoor bath, and we were truly satisfied. Dinner was French cuisine, and every dish prepared by the delightful chef was perfectly seasoned and absolutely delicious. We would love to visit again.

I splurged on a one-night stay at an Accommodation I’d long admired. Having watched it on YouTube, I knew what to expect, but it was still an overwhelming experience. The attentiveness and demeanor of the staff in charge of my Room, along with their polite language, left a strong impression—it truly felt like a luxury Accommodation. The Room was absolutely wonderful, and the private bath was exceptional as well. The cuisine was stylish and very satisfying. They even accommodated my request during the evening performance, making it an unforgettable night that felt far removed from everyday life. I’ve stayed at many Accommodations over the years, and this is the best one yet. Thank you for such a wonderful day.

This was our first stay, and it was extremely convenient as the only Accommodation located within the Gotemba Premium Outlets grounds. We arrived at the Hotel early in the morning, and the front desk staff were very kind and attentive. They also stored our luggage for us, so we could head straight to the outlets. Check-in was at 3:00 PM, and when we returned to the Hotel, we were promptly shown to our Room.\n It was also great that guests can use the adjacent bathing Facility free of charge.\n Dinner and breakfast were buffet-style at the Hotel restaurant, with a wide variety of dishes—we were very satisfied.\n In addition, the view of Mt. Fuji from both the large public bath in the bathing Facility and from the Hotel lobby was truly spectacular.\n We will definitely stay here again.\n Thank you very much.

First time visiting. All the staff were kind and courteous, and check-in was quick, so we were able to get into our Room early and relax. The steak and roast beef set meal brought to our Room was very delicious. In the morning, we also enjoyed breakfast, including egg dishes such as a tasty omelet. The large public bath and open-air bath felt too hot for me. Even the indoor bath somehow felt a bit hot as well. There was also a sauna and cold plunge pool, so we were able to enjoy the Onsen. Although the facilities are old, they are well maintained, and we could feel thoughtful attention to detail everywhere.

I made the mistake of thinking I had booked the same Room as before, not realizing it had been completely renovated, and only noticed after entering. I hadn’t read the description carefully enough. It was my first time using a daybed, but it felt modern, and I’m satisfied with it in its own way. As for the in-room bath, last time it rained and we got caught in the rain while using the open-air bath, but this time it felt easier to use than before. However, adjusting the temperature is still a bit tricky. The meals were just as satisfying as before in both portion size and taste. Last time, simmered golden eye snapper was served at the end when I was already very full, so I couldn’t finish it, but this time it was served midway through and I was able to eat everything. That said, the seasoning of the spiny lobster dish didn’t quite suit two elderly guests like us. It felt overly elaborate and seemed to mask the lobster’s natural flavor. For us, something simpler like sashimi or simply grilled would have been better. Our attendant was a foreign national and did their best to explain each dish clearly, which we appreciated; casual conversation might be difficult though. It seems that staffing shortages have reached Hotels as well. We were impressed that you greeted us right as we drove in upon arrival and saw us off at departure—service that remained just as attentive as last time. If we have another chance to visit Izu, we would like to stay with you again. Thank you very much.

Since New Year’s, we’ve been taking a one-night Onsen trip every month, and this time we chose Hirado after watching YouTube. Our main goal was to enjoy delicious sashimi. The sashimi was fresh and tasty, but compared with our previous stay, it was a bit disappointing that the slices were thinner. The meals were delicious, with a wide variety of buffet options—so much that we were completely full. We were very satisfied with both dinner and breakfast. We stayed in the new building; the Room was clean, and the Onsen was great. The staff were also very helpful. We’d like to stay again.

The Room was thoroughly cleaned down to the smallest details, and we were able to stay very comfortably. Since our Room faced the river, we could hear the kajika frogs calling at night and enjoy a wonderfully luxurious atmosphere. Also, whenever we passed staff members in the hallway and elsewhere, they greeted us thoughtfully, and I was impressed by how many of them showed such attentive hospitality. The meals exceeded our expectations in both flavor and variety, and every dish was delicious. The dining area also showed careful consideration in its seating arrangement, creating a refined, high-quality space for dining. As for the baths, we could enjoy both Kinsen and Ginsen without leaving the property, with three different bath areas available—more than enough to fully relax and enjoy ourselves. At first I was surprised to hear that amenities are not placed in the Room but are picked up in the lobby to bring back with you; however, once we tried it, it felt flexible and actually more convenient. When we visit Arima Onsen again, my family agreed there won’t be any other choice.

We stayed here as a couple to celebrate my wife’s birthday. Both dinner and breakfast were delicious. The Onsen was wonderful. Thank you for the complimentary champagne service at dinner.

We chose Horohoro Sanso in Kitayuzawa for our family of four for the first time in about 20 years! Before making a Reservation, I read Reviews on various sites, and as someone who loves food, I was especially drawn to posts about the meals. The building does show its age, but you can see many renovations throughout, and the Onsen in particular felt impressive and luxurious. Most importantly, the food was full of creative ideas—and the seasoning was far better than at some famous Hotels! From the DIY hot pot and mixed rice to salt-grilled char and individual buffet dishes… every item reflected great ideas and a chef’s confident touch, and we were truly satisfied. Even the small spices and original condiments served with each dish were delicious. As for the baths, one of the advantages of a smaller Hotel is that it never felt crowded no matter when we went in; we could relax without worrying about others in the ceramic-style bath, jacuzzi, and open-air bath. Our Room was spacious, with air conditioning and Wi-Fi provided, so it was very comfortable. Above all, all staff members were kind and helpful, including international staff who treated us with great care. There are many famous Onsen Hotels around Hokkaido where baths can be packed like sardines or meals look fancy but rely heavily on mass-produced ingredients; here at Horohoro Sanso, even if some items are frozen foods, they clearly add an extra touch to make everything taste great—something that speaks to the chefs’ skill and effort (my wife also praised it highly—she works with food every day). There’s so much more I could write, but what our whole family said together on the drive home was: “Let’s come back again!”

I found Sugatani Onsen while looking for an Accommodation where I could stay with my pet, without knowing the name beforehand. It was very comfortable. I brought pet pads, but if possible, I would like you to provide some spares. There is no need to lay out the futon during meals; I worry my dog might bark, so it makes me more concerned. The air conditioner noise felt a little loud. The meals were very delicious. It is a quiet location away from the crowds.

We were able to spend a truly enjoyable day centered around our dog. The small patch of grass in the Room was neatly trimmed, just the right size for a puppy, and our pup played happily. For our dog’s meals, a dedicated chair was provided, and the food was cut into easy-to-eat pieces—thoughtful touches like these were evident throughout. The Facility overall was very comfortable, and we had a relaxing stay. Above all, we could really feel the staff’s deep love for pets, and we would definitely love to visit again.

When I called to change my schedule at short notice due to a typhoon, the staff handled it very pleasantly. The food was delicious and the Room was comfortable. Above all, we enjoyed the pool, and I was thrilled that buying a T-shirt at the poolside cafe bar as a souvenir for myself came with unlimited drinks. My child was delighted too, and we fully enjoyed the Hotel. We’d love to come again.

We visited as three generations. The Facility, baths, and meals were all very satisfying, and it became a wonderful memory. Thank you to the staff member who took a photo for us as we were leaving on a busy morning. We look forward to enjoying the many autumn maple leaves. We will visit again.

Although our trip was rainy, the staff kindly came to the parking lot with an umbrella to welcome us as soon as we arrived at the Accommodation. After that, everyone continued to treat us gently with warm smiles at all times, making it one of our favorite travel memories. The Onsen temperature was just right, and I ended up soaking for about an hour... Dinner was delicious, but breakfast was even better—an amazing variety and great flavors. We felt happy and completely full from the morning! It’s an Accommodation we would definitely love to visit again!

Ito Kowakien is a place I was taken to as a child. I visited again for the first time in 30 years, this time with my wife, and every staff member we encountered was wonderful—their smiles, their words, and their service. After returning home, it made me want to be kinder to others. Thank you for continuing to be here just as you always have. I hope to visit again on another special occasion.

Despite the inconvenience, you kindly provided Shuttle Service for one member of our family. Thank you as well for preparing such a wonderful Room for us. Both breakfast and dinner were carefully prepared and delicious. Thank you to the proprietress and all the staff for your kindness. We would love to stay again.

Late on a Friday in mid-September, my wife and I decided to spend the weekend at a quiet, rustic Onsen, so we searched on IKYU. We couldn’t go too far, so at first we looked into Kofu and Isawa along the Chuo Expressway. Then we found an Accommodation with photos of a stunning entrance—turns out it’s in Otsuki, a place we usually just pass by (sorry!). I hesitated for a moment after reading in a Review that there’s a narrow forest road on the way to the Accommodation (laugh), but I felt drawn to it and made a Reservation. After actually visiting—absolutely the right choice! It was exactly as I had imagined, and we were very satisfied with both the Onsen and the meals. In particular, given its riverside mountain setting, the salt-grilled char was outstanding. The choice of ingredients that matched the location truly impressed me. It felt like an adults-only hideaway, and the staff’s thoughtful sense of distance—attentive without being intrusive—was wonderful. My wife and I are already talking about coming back in another season. Thank you very much for everything.

Our first trip to Shimane and Tottori as a couple. It was also our first time at Misasa Onsen. And our first stay at Ryokan Ohashi. Throughout our stay, we were able to relax at a leisurely pace, and it has become an Accommodation we definitely want to visit again. The service was flawless, and since there happened to be few guests staying that day, we felt lucky to have the chance to chat and learn more about the place. The meals were also impeccable—abalone, Wagyu beef, a wide variety of dishes, and above all, you could really feel their commitment to quality ingredients. That alone would have been more than enough, but the Onsen was on another level: the rock baths (Upper Bath, Middle Bath, Lower Bath), the open-air bath on the opposite side—this radium spring truly warms you through and through and feels effective for therapeutic bathing as well. We were told that crab dishes in the colder season paired with this radium spring are even more highly recommended, so we’re already looking forward to it.

I stayed for one night as an Accommodation stop during a drive because it caught my interest. Although this Ryokan has many international staff members, everyone was very kind and attentive, and I felt they were well trained. The food was delicious, and I was able to relax without worrying much about other guests. Thank you very much, Kazenomori.

I was very satisfied with the meal selection and timing, as well as the attentive service from the staff during meals. The Room also offered a lovely view of the green mountains, and best of all, it was quiet with no hustle and bustle, so I could truly relax. The bath was a bit far and required walking across floors; since this stay was in summer it was fine, but if I have the chance to stay in winter, I think it would be nice to have a long-sleeved jacket to wear over the yukata. Both dinner and breakfast were light yet satisfying, and every dish was delicious. In the morning there was complimentary coffee, which was perfect for a relaxing moment before departure. I would like to stay again when traveling in Chiba. Thank you very much.