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This was my second stay. I stayed for one night with the goal of relaxing and unwinding away from everyday chores, work, and everything else. I really love the quiet, calming space—there’s everything you need and nothing unnecessary. The place is also very well cleaned, so I can stay comfortably without any stress. The meal (this time pork shabu-shabu) was very filling. This time I brought a little sashimi and some snacks, and had the somen noodles to finish the shabu-shabu as breakfast the next morning. The broth was incredibly delicious, and while both the meat and vegetables were great, the onions in particular were sweet and amazing. On the drive home, we ended up chatting excitedly about coming back again next autumn (laughs). In short, I highly recommend this place to anyone looking to spend a “luxury” getaway doing nothing but relaxing at a slow pace.

This was a wonderful Accommodation where the owners’ sense of style and hospitality were evident in every detail. The clean Room, the handmade garden, and the carefully prepared meals were all warm and comforting, and we felt truly relaxed. Rather than the standardized service of a large Facility, we could really feel how much they love this place and are devoted to nurturing it. My elderly mother also said she would definitely like to come again, so we will surely visit again. Thank you very much.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

For quite some time now, I’ve been staying here about once a month. The moment I step inside, my mind switches from the everyday to something extraordinary. I keep coming back because I want to feel that shift. The Room and the meals are flawless, and above all, the quality of the sauna relaxation room is exceptional. To be honest, I like it so much that I almost hesitate to write this—because more people might find out and it could get crowded. The service is also impressively attentive every time—exactly what you’d expect from a top-class Hotel. It feels well worth the price. And most of all, the quiet here is wonderful. There aren’t many places where you can truly unwind and return to yourself in peace. For me, this is genuinely my third place. I hope to keep coming at least once a month for years to come… which is exactly why, if I’m being honest, I kind of hope it doesn’t get too busy (laugh).

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

We were completely satisfied with both the Room and the meals. The meal for our dog was also a feast, making this a truly happy trip. We would definitely love to stay again.

The guest rooms, the Hotel facilities, and the dining—everything is wonderfully artistic. Before dinner, I joined an in-house art tour, which was fantastic; I really enjoyed learning about the Hotel’s history, the renovation process, and behind-the-scenes stories leading up to its opening. Dinner was outstanding—each dish by Chef Katayama was delicate, beautiful, and absolutely delicious. I also enjoyed the lounge both before and after dinner, with great drinks and snacks; the beef jerky was exceptional, and I thoroughly enjoyed the wine and beer as well. Breakfast was a delicious Japanese meal made with ingredients from Gunma. This is a Hotel I would definitely love to visit again if I have the chance.

While Accommodations with Onsen and breakfast and dinner included are wonderful, we were hoping for a stay that felt more like living locally. We stayed as a couple, and the simple layout—kitchen, dining area, bedroom, toilet, and shower—was impressive and made for a very comfortable stay. The owner’s mural was gentle and blended beautifully with the interior, creating a lovely atmosphere. We were told that in winter all rooms have underfloor heating so you can stay comfortable even in short sleeves, so we’d love to visit again in another season. There’s an OGINO supermarket nearby as well as a butcher shop; we enjoyed basashi and relaxed with Yamanashi wine (the kitchen knife wasn’t very sharp, but honestly it felt safer that way). Partway through our stay, the owner stopped by to check on us and shared stories about life at Lake Yamanaka—more than anything else, that became our favorite memory and made us feel at ease. It was a truly wonderful stay. Thank you very much.

This was my second stay at this Hotel, and once again everything was perfect. The hospitality is outstanding, and every member of the staff is truly impeccable. The interior design is tasteful, the meals are delicious, and I highly recommend this Hotel. Having lived abroad for many years and stayed at many top-class Hotels around the world, Kinugawa Kanaya Hotel is one of my favorites.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

Each time we visit, the meals somehow get even better, and we thoroughly enjoyed three wonderful days with the luxuriously free-flowing Onsen, elegant setting, and attentive service—thank you for taking such great care of us. We were lucky to enjoy both the summer and autumn versions of dinner: beautifully presented menus featuring carefully selected local ingredients, delightful textures from thoughtful pairings, and a luxurious course that stayed delicious all the way through dessert. The Silk Curry served as the final dish is so addictive that we finished it even though we were already full. It had been a long time since we felt so completely satisfied in every way—thank you very much! We look forward to visiting again in another season.

Being welcomed back with “Welcome home” always puts me at ease from the moment I arrive at the front desk. It was very crowded during the Silver Week holidays, but even so, the staff’s warm hospitality—such as wiping my rain-soaked suitcase with a spotless white towel—meant so much to me. The bath was just right, and as always, the meals were delicious and beautifully presented. Whether it was the food or the wine, I truly enjoyed a deeply satisfying time. I have an intense workload ahead through next year, but when I’m worn out again, I’d love to come back for some relaxation.

Recently, I had been staying mostly at foreign-owned Resort Hotels, but I was truly impressed by the outstanding balance and high standards in every aspect—service, cuisine, Room quality, and the Onsen. It reminded me of the exceptional level of Japanese hospitality.

Located roughly across the river from the Nagatoro Iwadatami (not within walking distance). This is a small, well-serviced Hotel surrounded by quiet woods with an atmosphere reminiscent of Karuizawa; though compact, it is well equipped and stocked with amenities. Dinner and breakfast are Japanese-style creative full-course meals, better suited to adults. Some Rooms feature private open-air baths, and there are also free private reservable baths, making it a good choice for guests who value privacy. The building is old, but filled with tasteful furnishings that create a charming ambiance. With only a few Rooms, the staff can provide attentive service to each party. Nights are very quiet, accompanied by the sounds of insects. There are two EV chargers (6 kW TerraCharge) in the guest-only parking area; if you drive an electric vehicle, it’s best to let them know in advance.

Thank you for taking care of us during our Multiple Night Stay. I was once again impressed to see the owner leading the way and working hard from early in the morning. The soba was truly delicious, and I was disappointed that I couldn’t have it for dinner on the second night. To the person who kindly accommodated my request as someone who likes sweet alcoholic drinks, I was really looking forward to enjoying them on the second night. The freshly cooked rice was wonderful! The soy sauce with an egg-like flavor is becoming a staple in our home. This is an Accommodation we’re excited to visit again. Thank you very much.

As the title suggests, I felt this was a top-class Hotel in every respect—guest rooms, service, baths, and dining. In particular, I thoroughly enjoyed the Classic Dinner, savoring its carefully crafted colors and flavors down to the finest details. Rather than resting on tradition alone, the Hotel embraces changing times as well, which I believe is why it continues to captivate people today.

The Room was spacious and spotless, with a stunning view of Ago Bay. The amenities were by Mikimoto, and you could really feel the attention to detail. We also enjoyed wonderful views from the lounge and the observation deck. The meals were delicious, the hospitality was excellent, and there was so much to see in the building—it made for a truly enjoyable stay. We would definitely love to return.

We booked the Plan with dinner on a riverside dining platform, and not only was the meal excellent, but we also had a wonderful time chatting with a maiko, which became a great memory.\nThe in-house Facilities were also superb, and we especially enjoyed the Onsen twice.\nWe were truly moved by the warm hospitality of all the staff. Thank you very much for taking care of us.

My third stay. For me, Ace Hotel Kyoto has become a destination in itself. In addition to the excellent access with direct connection to Karasuma Oike Station, I’m always impressed by the staff’s warm smiles, thoughtful attention to every detail, and the peaceful quiet of the Room—so silent you don’t hear a thing. It’s a Hotel that makes me want to stay forever. To all the staff, thank you as always for your heartfelt hospitality. I look forward to staying with you again on my next trip to Kyoto.

This was our first stay here, and among all the places we’ve visited, it was the best Accommodation for Western-style cuisine. Thank you to all the staff for your hospitality from welcome to farewell. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Each dish was beautifully presented (including the tableware) and delicious, and we were amazed by how many items there were in the Japanese breakfast (we finished everything). We will definitely visit again during the autumn foliage season. One request: it would be nice to have body wash towels available in the bath area.