ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was a Hotel I definitely want to stay at again! Not only were the amenities and play area great, but the private family bath was surprisingly easy to use when we wanted, and we were able to relax and enjoy a bath together as a family. Free laundry and drying were also available, which was a huge help—especially with our 2-year-old, when we ran out of spare clothes and started to panic. Meals were buffet-style, so we ended up eating quite a lot and couldn’t make it for late-night snacks, which was a shame—but next time I’ll plan better (haha). Just one thing: the kids’ meals didn’t change much between breakfast and dinner, so our child got a bit bored. It would have been nice to have a little more variety.

From the moment we were picked up, the hospitality had already begun. We were completely satisfied with everything—from the guidance along the way to the warm welcome after arrival. Of course, we also enjoyed delicious meals. In the morning, we woke up to a ship’s whistle. The ever-changing view of the tides was truly soothing. We would love to visit again in another season.

Thank you very much for your hospitality the other day. I’m sorry my review is late. At this Accommodation, we were worried about making check-in on time due to unexpected traffic, but they handled it with incredible kindness and flexibility. We told them—though we didn’t know exactly when we would arrive—that we really wanted to have dinner, and they warmly replied, “We’ll be waiting.” In the end, we made it in time and were able to enjoy the meal without delay. It wasn’t an overly luxurious kind of service, but rather thoughtful hospitality that anticipated what guests might need—whether in the Room, the bath, or the meals. There was also live entertainment: a staff member performed a singing-and-guitar set during dinner. We had no idea there would be live music, so it was a wonderful surprise. Both dinner and breakfast were outstanding, featuring seasonal ingredients and local specialties unique to the area. From presentation to flavor, everything was beyond words and truly enjoyable. I only wish we could have checked in earlier so we could have enjoyed more of the Accommodation. We would love to visit again.

This was an Onsen trip with my mother and two daughters. Overall, both my mother and I were very satisfied. The price is not cheap, so it goes without saying that the Facility, amenities, and meals were excellent, but above all, the staff’s attentive service and thoughtful hospitality were outstanding. The bath in our Room was wonderful, and we also enjoyed the large public bath that switches between men and women in the morning and at night. The Onsen is sulfur-rich and warmed us up thoroughly. If we have the chance, this is an Accommodation we would definitely like to visit again.

The blend of nature and luxury was wonderful. I loved taking my time in the sauna, and the wood-burning stove was truly soothing. Both dinner and breakfast were excellent. I’ll definitely be back.

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.

I decided to stay because the Reviews were so positive, though honestly I wasn’t expecting that much. However, the Onsen, meals, and service were truly outstanding. The ceramic bath and private baths could be used as many times as you like with no additional charge, and the staff made me feel comfortable leaving everything in their hands. I highly recommend the ceramic bath. The large public bath also had a great view and an open, relaxing atmosphere, and the sauna was spacious as well. Of course, the bath in the Room was also excellent—you can adjust the temperature. Above all, every meal was exceptional! Both the French cuisine and Japanese cuisine may have been my best ever. It was a moving experience that delighted all five senses. The service—and conversations—from each chef and all of the staff were truly wonderful! I would definitely love to return again. Thank you very much.

Both dinner and breakfast were outstanding—the best meals we’ve had at any place we’ve stayed. The mini concert was also wonderful, and our granddaughter was able to take part. The toilet and washbasin area felt a little inconvenient to use, but the air conditioning worked well and we were able to stay comfortably.

I stayed here for the first time last year and it was wonderful, so this year I stayed for two nights. This is a very comfortable Hotel, with spotless Rooms, high-quality meals, and excellent Facilities. As it’s truly all-inclusive, I was able to spend three days without opening my wallet at all. Whenever the food or snacks started to run low, they were replenished immediately—the staff’s attentiveness is outstanding. I also saw the manager throughout all three days; it made me wonder when they ever rest, as they were working alongside the staff like everyone else. Every time I visit, I’m impressed by the hospitality of the staff at Imaisou. Thank you very much. I would love to visit again next year!

This visit back to the Accommodation was a firm promise we made with M-chan and N-chan’s family, whom we met here two years ago in August. That day, we played together at the dog run, shared dinner, and spent bar time talking about many things—it was a once-in-a-lifetime encounter during our stay. I still remember how incredibly fun it was. At the time, our M was still an only dog, but meeting M-chan and N-chan—who became friends with us—created an irreplaceable and wonderful bond. We were also truly happy to become friends with their dad and mom as well. At checkout, we made a strong promise: “Let’s all meet again here at this Accommodation someday, healthy and well!” But soon after that, we were shocked to receive the sudden news of M-chan’s passing. Her mom told us that she crossed the Rainbow Bridge in March. We were heartbroken that we could no longer reunite with everyone in good health as we had promised. Still, because this Accommodation was a place M-chan loved so very much, we wanted to honor her here—and so all of us were able to meet again. Together—with their dad and mom; M-chan and N-chan; our MM sisters; and us—we came back to the Accommodation saying “We’re home!” The staff welcomed us warmly with gentle smiles saying “Welcome back,” and M-chan and N-chan—and our MM sisters—were absolutely delighted. For dinner, they seated us next to each other, and it became a joyful dinner time as we talked together while remembering M-chan. At bar time as well, we shared many memories with their dad and mom and talked about what lies ahead; it was a warm, gentle time that passed slowly. We also had breakfast together afterward, then played at the dog run right up until the last minute—sharing truly priceless moments. We believe none of this would have been possible without the kindness and support of all the staff. We are filled with gratitude for watching over our stay until the very end with such warmth. This Accommodation truly brings people together! And it is a one-of-a-kind place—wonderful, beautiful, something you can be proud of—that helps fulfill promises made between beloved dogs! A wonderful place where wonderful encounters happen! MN family & MM sisters’ family—we will come back together again! To the manager and all staff members: thank you so much for everything!

From the moment we arrived, the parking guidance, check-in, shop, and breakfast venue staff were all very welcoming, and their smiles and service made our stay truly comfortable. The Room was also clean and well maintained. We also appreciated the complimentary beer and ice cream after bathing. Thank you very much.

My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time or place—we always received accurate and courteous assistance. What made us happiest was celebrating my husband’s 70th birthday at the restaurant. As a complimentary service, they provided sea bream with celebratory red rice and a dish accompanied by sake. They also dressed my husband in a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant staff’s thoughtful hospitality. The food was excellent, especially the fresh seafood. The Awa Odori event was also very enjoyable. Thanks to everyone at the Hotel and restaurant, it was an unforgettable trip, and we are truly grateful.

This Accommodation let us fully enjoy both the sea and the Onsen. The sound of the waves heard from the tatami Room was truly, truly soothing—it was a Room that made us want to keep watching and listening forever, and to stay longer. From arrival to departure, every staff member was kind and attentive. We were able to enjoy the meals, drinks, and even late-night ramen. There wasn’t a single thing to complain about—this is a place we absolutely want to visit again. Thank you for such a wonderful time.

I happened to find this property on IKYU and visited looking forward to the meals, and it met my expectations.\nAfter check-in, we enjoyed tea and sweets in the lobby. Drinks throughout the property are all-inclusive—soft drinks, beer, and more—so you can have them whenever you like. The Room was clean, quiet, and very relaxing.\nDinner was a semi-order buffet. Every dish was creative and delicious, and we were very satisfied; however, by the time we worked our way through everything, the portions felt a bit too much for us seniors, so not being able to finish the final dessert was our only regret. Breakfast was also excellent, with freshly fried tempura prepared on the spot.\nThe only reason I rated the guest Room 4 stars is that there was nowhere to place luggage except for the table in the table-and-chair set; once we spread out our bags, there was no space left to set down drinks. Even a foldable luggage rack would have been appreciated (honestly, it’s more like minus 0.5).\nThis time it rained continuously so we didn’t explore the town; I’d like to visit again for strolling around and enjoying the food.

This was my second stay. I thought it was amazing last time, but this time was even better!! The building is very clean, and everything is spotless wherever you look. The eggplant soup at dinner was shockingly delicious!! The crispy grilled tilefish is unbelievably good no matter how many times I have it. All the staff were smiling, kind, and attentive. We really appreciated all the thoughtful help during both dinner and breakfast. On our way out, a gentleman who seemed to be the manager was also very helpful—I can’t thank you enough. This is an Accommodation I can recommend to everyone. Thank you very much. We’ll be back again.

This was our second stay. Just like last time, the foreign staff were truly wonderful. They greeted our children with big smiles and treated them with great kindness and care. We will definitely come again next year!

Our First Visit to Ubud no Mori All of the staff were incredibly kind and spoke to our dog so warmly. Thanks to them, we felt welcomed and comfortable from start to finish. The food was absolutely delicious—we were more than satisfied!! We even got to enjoy the late-night soba, which made the evening even happier. Being able to relax and have such a wonderful time with our dog became a truly special memory for us. We would love to visit again! Thank you so much for a wonderful stay!

The staff’s hospitality was truly outstanding. One delightful surprise after another made both our hearts and stomachs more than satisfied. There were plenty of activities for both adults and children, and we fully enjoyed the breathtaking views of the sea and islands. One night wasn’t nearly enough to experience it all. We would love to return.

From the warm welcome to the heartfelt send-off, we were truly satisfied with the hospitality. With the carefully designed interior and a beautiful garden view, we could freely enjoy a variety of delicious Ureshino cold teas, which helped us forget the heat. Dinner was delicately prepared with deep flavors and was beautiful to look at; even my mother, who has visited Onsen all over The whole country, was deeply moved. The bath in our Room was also a continuously flowing Onsen, and it felt wonderful. All of the staff were genuinely kind, and their smiles were soothing as well.

Two adults and our child (5 years old) stayed for one night, and it was our first glamping experience. We were all thrilled the moment we saw the breathtaking view from the Room. With so many activities provided, plus relaxing moments like reading in the Room and making coffee, we enjoyed every minute from arrival to check-out without missing a thing. For dinner, they arranged a fun cooking experience with our attendant and our little “chef,” which made everything taste even better than usual. All of the attendants kindly accommodated last-minute requests and interacted naturally with our child, so we were able to stay very comfortably. Thank you so much for such a truly memorable time. (Our child did catch their foot on furniture corners and near the entrance door threshold, but perhaps that’s part of an authentic camping experience—not everything being overly padded or protected. The Room was wonderful, letting us feel the changing expressions of the mountains up close.)