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I had always thought that if I were to stay in Hakone, it would be at Suishoen, and my wish finally came true—I was able to visit at last! It was exactly the Accommodation I had imagined, and I could truly feel the high quality in every aspect, making for a very fulfilling stay. I was especially looking forward to the meals—not only were they delicious, but they were also a feast for the eyes. Both dinner and breakfast were wonderful. That said, the corn rice at dinner felt a bit overdone; I think simple corn would have been enough. The Room was more spacious than I expected and very relaxing, and I thoroughly enjoyed the bath with a footbath feature. Above all, the staff’s thoughtful hospitality was outstanding—this was an Accommodation where I felt truly comfortable.

This was my first stay, and just as everyone says, the meals were outstanding. I’ve stayed at many Accommodations, but this was the most delicious by far. It wasn’t just tasty—the menu was exciting too, and I truly looked forward to mealtimes. Personally, I was especially impressed by how delicious the sautéed splendid alfonsino was. The Room was also very clean and comfortable. In addition, the location offers great access to everywhere, making sightseeing easy and convenient. When I visit Izu again someday, I’d love to stay here again. Thank you very much.

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

The meals, the Room, and every other space were all wonderfully comfortable and relaxing. There was a great selection of books—many older titles in a variety of bindings, as well as plenty of new ones—so for a book lover like me, it felt like heaven. We were three women traveling together, and at night we didn’t even talk—we each quietly read our own books until we fell asleep. It was the best time. Next time, I’d love to do a Multiple Night Stay and fully immerse myself in reading, so I’d be happy if prices don’t go up too much or if there’s a good-value Multiple Night Stay Plan! The food was also delicious, and the Onsen Facility was excellent: non-slip flooring in the large public bath, a stone sauna, and private Onsen baths. The staff were also very kind and welcoming with warm smiles. Thank you very much.

This time, we were completely satisfied with the Room, meals, and staff. Last time, the front desk staff were unfriendly and I wondered what was going on, but this time both check-in and check-out were very pleasant. The meals were also delicious, and although it was the same attendant as last time, they were extremely considerate. Thank you very much!

Our family of three stayed here. The guest room with an open-air bath had an amazing view of the trees through the window. The meals were delicious, and we loved the post-bath ice pops, late-night inari sushi, morning coffee service, board games, and the excellent loan services such as a rotating hair dryer and a NanoCare hair dryer. It was relaxing and quiet, and we were able to unwind from everyday fatigue. The Onsen water was also wonderful. Highly recommended Accommodation.

My husband grew up in a ranch in Hokkaido, while I was raised in the city. Drawn to this thatched-roof Accommodation, we stayed here for the first time. From the view at the entrance, we were amazed by the extraordinary, nostalgic buildings and the rice fields spreading out in front of them! We both fell completely in love with it. The Onsen is also wonderful—the free-flowing natural spring water is slightly lukewarm, perfect for a long soak. It leaves your skin feeling soft and moisturized. What’s especially impressive about this Accommodation is the many furnishings and antiques placed throughout, delighting the eyes everywhere you look! It feels like visiting an art museum. Truly amazing! My husband can be quite particular, but he absolutely loved it and says he definitely wants to come again in autumn. Getting to the annex using the cart and monorail was also fun and brought back childhood memories. Thank you so much for such a wonderful place.

I found this Facility on IKYU and liked it so much that I made a Reservation. Just as expected, I thoroughly enjoyed the Facility, the meals, and the Onsen (ceramic bath). During a conversation with the staff at dinner, we talked about Hachimantai’s Dragon Eye. They told me they had gone there after borrowing rental boots and that it was wonderful. So I went the next day right away. Like Zao Okama last year, I was moved by the breathtaking scenery. It was a truly great stay—enjoying both the magnificent nature and the delicious meals at the Facility. Thank you very much for taking such good care of us.

The moment we entered the Hotel, it smelled wonderful. Although the Hotel is located in the city, the grounds were quiet. We could see squirrels and woodpeckers visiting the trees in the courtyard, which made our children very happy. Breakfast was great—the salad dressing was especially delicious. The Western-style set came with several kinds of bread, and we appreciated that paper bags were provided so we could take any leftovers with us.

We stayed here on a trip with a family we know, and it was wonderful as always. We’ve stayed several times, so both my wife and I can relax with peace of mind—this is our favorite hot spring Accommodation. The family staying with us was also very satisfied, making it the perfect vacation. Since one of our group had difficulty walking, we truly appreciate you accommodating our various requests. We’d love to stay again. Thank you always.

This was a truly welcoming and pleasant Hotel. As I was traveling solo, I was shown to a quiet seat with a great view for dinner, and I was able to relax and enjoy the meal. They were considerate about ingredients I don’t like, and everything was delicious. The only regret was that the portions were a bit large for me, and I was almost full before the main course. Breakfast was exciting, and everything was delicious—absolutely wonderful! My Room was close to the guest lounge, so I enjoyed not only staying in my Room but also spending time in the stylish guest lounge. The sauna, jacuzzi, and bedroom were all very relaxing—I had a great stay!

I visited solo on vacation last year and loved it so much that I came back for our honeymoon with my husband. We stayed in an Ocean Villa for three nights, and the blue ocean and sky from the Room, along with the delicious food and drinks, were amazing. My husband was thrilled too, and I’m so glad we came together. There are other Room types as well, but I wanted to wake up, open the window, and feel the sea right away—so I was completely satisfied. However, since people playing in the ocean can be quite close, those who prefer more privacy might want to choose a different Room type farther away. Also, it would be nice if there were an easy way to buy light snacks inside the Hotel when you get hungry. This trip also became a wonderful memory—thank you very much. Whenever I come to Amami, I definitely want to stay at this Hotel again.

We were soothed by the attentive service, thoughtful hospitality, and relaxing atmosphere. We were also impressed by each dish and the flow of the course meal, all of which was truly delicious. My wife and I were deeply moved by the dedication of the manager, head chef, and staff, and we were thoroughly satisfied.

The meals were absolutely delicious. They had a strong local character, and the beautifully presented dishes made the most of the ingredients—we were very satisfied. The open-air bath in the Room was spacious with wonderful water, and the Room was clean and relaxing. Since we stayed on a day with bad weather and couldn’t see a sky full of stars, this is an Accommodation we would definitely like to visit again.

This was our first visit. I saw my mother, who usually never asks for seconds, get another serving of rice for the first time. The food was truly delicious. Not only the cuisine, but also the heartfelt service made us very happy, and we were able to spend a wonderful time. My mother immediately started planning our next trip, saying, “Next time I want to bring the whole family.” We visit Ise Grand Shrine every year, so we would love to stay with you again next year. Thank you very much for such a wonderful time.

Staying in the detached room allowed us to relax without worrying too much about our dog’s barking disturbing others. We also finished all of our meals—they were delicious. We are also grateful to the staff for their sincere support during a late-night incident.

We were completely satisfied with everything—the restaurant, the Room, and the large Onsen bath. Since we were traveling with my elderly parents, the staff kindly accommodated us by assigning a Room near the elevator. At the buffet restaurant as well, they immediately understood our request as soon as we sat down, and everything went smoothly. At the Japanese restaurant, there were many non-Japanese staff alongside experienced Japanese staff, and everyone was very polite, making our stay truly comfortable. The Room was spacious with an easy-to-live-in layout, which was great. The Onsen left our skin feeling wonderfully smooth.

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

This was a truly wonderful Accommodation. Our family takes trips to Onsen Accommodations that are doable from Tokyo for one night about 2–3 times a year, usually spending around 30,000–40,000 yen per person. My wife chooses the Accommodation each time, but lately none have been memorable or particularly appealing. This time, though, we finally found an Accommodation we genuinely want to visit again. Many of the staff are from Southeast Asia; when I asked, I was told they have passed the Japanese Language Proficiency Test N1 and also undergo a one-year training period. We never once had any trouble communicating. I previously lived in Thailand for about five years for work, so I already knew people from Southeast Asia tend to be even more serious and hardworking than many Japanese—but I was still impressed by just how high the standard was here, and we were able to spend a very comfortable time. These days many staff don’t wear name tags (perhaps due to measures against customer harassment), so I don’t know her name, but thank you sincerely to the woman in charge of our Room—she was wonderful and very thoughtful. The all-staff send-off after checkout truly moved me. As for the Onsen: honestly both the water quality and bath area were fairly standard, but everything was very clean. One thing I did notice is that it’s great not having to bring towels into the bath area; however, you still need to bring things like a change of underwear or your phone. In the end we put them in a plastic supermarket bag out of necessity, but I would have liked a larger drawstring pouch (like those often provided at other Onsens) to be available in the Room. Also, my wife said she felt scared because it was dark on the way to the large bath as well as inside it. Lastly, we felt the air conditioner noise was slightly loud—just mentioning it in case. And the meals were outstanding! The balance, portion size, and taste—everything was excellent with nothing to complain about. Because I’m big-built I eat quite a lot and meals at Accommodations often aren’t enough for me; this time I shared small portions of my wife’s meal with our son as well and still felt about 90% full. While breakfast can be disappointing at many places these days, breakfast here was also solid—and it wasn’t that thin crispy dried horse mackerel you often see everywhere else either (which was nice). Above all else: the wasabi was delicious! Being able to get refills freely made it even better. In any case, we definitely want to come again—thank you very much.

The Facility and Room were stylish, impeccably clean, and incredibly relaxing. The tea and snacks prepared at check-in were also chic and instantly lifted my mood. All the in-room amenities, as well as the sweets, coffee, and other refreshments provided, felt carefully selected. Dinner was far better than I had imagined—delicious, of course, and beautifully presented for the eyes as well. I requested a mixed pairing of sake and wine, which turned out to be exactly right; even though my appetite had been down from summer fatigue, both the drinks and the food went down easily. I also heard that even the seasonings are handmade, and my overall satisfaction was higher than at an auberge—maybe it is an auberge? The garden view was lovely too; with wonderful food and drinks plus attentive service, it became an unforgettable night. All of the staff were courteous yet friendly—I’d love to see them again. I’d like to visit again in a different season.