ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 3หน้า

I had a very comfortable stay. Once again, I was delighted by the warmth of all the staff. Everyone is attentive and hardworking, and your hospitality truly comes through—creating a relaxing atmosphere. Last time I was too full to try the late-night tantanmen, so this time I moved dinner earlier and adjusted my timing by singing karaoke right up until then. The tantanmen was the perfect portion and delicious. I will definitely visit again. Thank you very much for your kind care.

It had been a long time since I last had the chance to visit Europe, but at Shima Mediterranean Village I was able to experience those nostalgic streetscapes again after so many years. Combined with the beautiful coastline of the Shima Peninsula, it made for a wonderfully relaxing stay, and I truly felt glad that we chose this Hotel. Meals were served buffet-style, and both breakfast and dinner were of a very high standard—I was extremely satisfied. I could also sense the passion and attention to detail of everyone involved in preparing the dishes, which left a strong impression. As we stayed with our pet dog, I had some concerns about our dog’s toilet needs and asked for advice. Thank you very much for your courteous support, including sending photos to help us. I would also like to express my sincere gratitude for your consideration regarding changing breakfast (especially the female staff member at reception). Thanks to your help, we were able to stay with peace of mind together with our dog and enjoy a wonderful time. If we have another opportunity, we would love to visit again.

I stayed here on the recommendation of an acquaintance who has visited Karuizawa many times. It was just a few minutes’ walk to Kyu-Karuizawa Ginza, so it was very convenient for exploring the area. The Room and the large public bath were both spacious, clean, and comfortable, and I really enjoyed both meals—they were delicious. I requested the Shuttle Service, and the vehicle was clean and the ride was excellent. The staff were also very pleasant and welcoming. If I had to mention one thing, it would have been even more comfortable if the TV supported network features. I will definitely stay here again when I visit Karuizawa.

Thank you for your hospitality. The doorman, front desk, and restaurant staff were all courteous and kind. There were more than enough amenities and towels provided for the number of guests, so we could stay comfortable without having to reuse the same towels. The lounge food and breakfast were both delicious. We will definitely stay again when we visit Awaji Island!

I was impressed by the hospitality, the in-house services, the meals, and the breathtaking scenery that looked like a painting wherever I looked. I’m truly glad I chose this Hotel for my first stay in Hakuba. Next time, I’d love to visit this Hotel again during the autumn foliage season.

I stayed for one night, and my Room was upgraded to a suite. The Room was wonderful and comfortable, with a close-up view of Fukuyama Castle beautifully illuminated at night, making it an exceptional stay. All the Hotel staff were kind, and although it was my first time staying in Fukuyama, my wife and I were very satisfied. Thank you very much.

We visited for a summer vacation with my partner and to celebrate an early birthday. Compared with other Hotels in the same price range, we truly enjoyed an exceptional resort experience. We stayed in a Room with a private pool, and the Room was thoroughly cleaned down to every detail. In the spacious, spotless space, we were able to relax and enjoy a peaceful time thanks to the kind attentiveness of all the staff. Although there were a few minor issues due to recent typhoon operations, you responded flexibly and promptly. There were no problems during our stay—thank you very much for your thoughtful support. The day before coming to this Hotel, we stayed at another Marriott-affiliated property with a lion logo, but compared to that one, we were extremely satisfied with everything here—service, Facility, and meals! We will definitely visit again within a year!! Thank you for such a wonderful summer vacation.

We chose this place because the Karuizawa outlet area gets crowded and it’s hard to enjoy a relaxing summer retreat there—and it was absolutely the right decision! Everything from the Room to the Onsen has been beautifully renovated, and we were very satisfied. And for train lovers, it was a real treat to be able to take a monorail to the Onsen. Even if you don’t ride it, you can get there quickly by stairs. We’d love to stay again.

The Room was spacious, the Facilities were excellent, and everything was kept very clean, making for a wonderful stay. I made a Reservation without breakfast, but changed it and tried it—everything was delicious. Each ingredient left a great impression. Best of all was the staff service; everyone was extremely courteous and made my stay very comfortable. The next time I stay in Naha, I would love to return.

During this season, the lobby of Iriomote Island Hotel was filled with the scent of peach vine. While it does not offer the all-inclusive, attentive service found at Resort Hotels on Okinawa Main Island or Miyako Island, Iriomote Island Hotel has its own unique comfort and is surrounded by magnificent nature. Once again, we were able to fully enjoy the scenery and atmosphere that can only be experienced here.

I chose the Onuma Prince Hotel for my friend visiting from afar. They were delighted, saying they could relax, fully enjoy the Onsen, and sleep well—it was wonderful. I’m grateful for the staff’s warm smiles and kind service.

As always, the hospitality was outstanding. Rather than a scripted approach, each staff member’s personality shines through in their service, which leaves a lasting impression and makes the stay truly comfortable. I always hope to be the kind of guest the team is happy to welcome. This time we also used your affiliated golf course and a restaurant at The Busena Terrace, and it was very reassuring that information was shared seamlessly between them. It was the busy summer holiday season with many families, but since it was just the two of us as a couple, The Atta Terrace felt calm and especially relaxing. On our way home we talked about wanting to stay for about a week next time. We’ll do our best until we can return again.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

This was my first stay. The Hotel staff were very courteous and helpful. I was pleasantly surprised by how delicious the dinner was.\nI would definitely like to stay again.\nThank you very much.

We stayed for four nights in a Premier Deluxe Corner Suite at the end of August. We stayed as a family of four with two preschool children, and the Room was spacious and comfortable. The consideration shown to our children and the availability of loaned amenities were excellent in every way. The quality of the provided furniture and appliances was high, so we had no stress at all even during a longer stay. For breakfast, the Japanese set at Shinkiro offered a wide variety of dishes, and we were very satisfied. This Room is highly recommended for families with children. We would love to stay again.

A typhoon was approaching, so we couldn’t see Mt. Fuji clearly, but thanks to the Hotel’s attentive service, we had a very comfortable stay. Above all, being able to walk around the Hotel in loungewear and slippers like at an Onsen Facility was so convenient and relaxing. We also really enjoyed the late-night soba we’d been looking forward to—there were two varieties, and we were very satisfied. It made us want to stay at other La Vista properties again and build on that satisfaction even more.

I stayed here four years ago and came back because I was craving soba. The Onsen water still has that silky feel, and it’s as wonderful as ever. This time I enjoyed a Multiple Night Stay and was able to truly relax. The soup curry at breakfast was also delicious, so I bought soba dipping sauce and packaged curry as souvenirs. We laughed remembering how last time we wondered, “Can we get through this way?” and then had to turn back from a dead-end road—classic Hokkaido travel. It really reminded me that eastern Hokkaido has great Onsen Accommodations. I’d love to come again.

Every year, we stay once in late August and once more at another time. My wife and I use this Accommodation mainly for golf, and we are extremely satisfied overall: we can enjoy a great round on an excellent course, the set-course dinners (Chinese and Japanese) at the Exiv main building are delicious, and all staff provide outstanding service. There are also Korean guests, but it is mainly Japanese guests, so it is very comfortable. We would like to keep staying here for many years to come.

All the staff were wonderful. We waited a little at breakfast, but the gentleman at the entrance gave a deep bow and apologized with a smile, which made us feel comfortable and enjoy breakfast. I felt satisfied that I had stayed at a truly good Hotel for the first time in a while—something you don’t experience at foreign-owned Hotels or with their staff. I would definitely like to stay here again in the future.

I’ve been staying here for over 20 years. Since retiring, I think I’ve been visiting a bit more often. I also enjoyed the renewed half-buffet breakfast. I’m planning to stay about two more times before the end of the year. As always, the staff were pleasant and welcoming, and I had a relaxing stay. Thank you very much. One request: while the croissants at the current half-buffet were delicious, I would be happy if you could also offer the larger ones you used to have.