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Thanks to the warm hospitality of the Gold Lounge staff, we felt comfortable throughout our stay. The pool area with its breathtaking views was also wonderful, and we fully enjoyed everything—scenery, dining, and relaxation. This time we stayed with relatives and had a great time at the Gold Lounge while enjoying champagne. Thank you for the wonderful memories. We would love to visit again.

This was a wonderful Hotel with great taste felt in every detail, and it made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe the fatigue of traveling. For breakfast, we had the Gymnasium Breakfast, and every item was a special menu that felt gentle on the body. The freshly pressed apple juice was also unbelievably delicious. We also enjoyed lunch at the Italian restaurant, and thanks to the staff’s warm kindness, my daughter and I had a truly pleasant time together. I would definitely recommend lunch at the Italian restaurant as well. I bought chocolates as souvenirs, and even after returning home, I continued to savor the wonderful memories of our time at Bulgari Hotel. I would love to stay again.

We heard the pork rib noodle soup was delicious, so my wife and I stayed overnight and had it for lunch. The pork rib noodle soup was excellent, and the beef bowl we ordered as well was also very tasty. We stayed on the Lounge Plan, and after lunch we visited the lounge; both the drinks and light meals were wonderful and delicious. The Japanese set breakfast had many dishes and was very good as well.\nThe service, meals, Room, and view were all outstanding, and my wife immediately asked to come again. It’s about an hour door-to-door from our home, but we will visit again to enjoy a break from everyday life. Thank you very much.

I stayed here for a live concert in Yokohama. This was the best Accommodation I stayed at this year. Everything was comfortable, and I had a wonderful stay. Thank you to the staff for your kind and helpful service. I would love to stay here again.

Because we were visiting DisneySea in midsummer with two young grandchildren, we entered the park at a relaxed pace with an After 5 ticket. I had hoped to have lunch at “La La Italiana” inside the Hotel, but it was fully booked even on a weekday, which showed how popular it is. Since I really wanted to try it, I made a Reservation for lunch the next day. We checked in at 3:00 PM and took a short break before heading to DisneySea. There were frequent shuttle buses from the Hotel to the park, which was very convenient. Being able to borrow a stroller also greatly reduced the burden of getting around with our suitcases, and it helped us a lot. The 56 m² Room felt spacious, and the view from the 19th floor was great. The bathroom had an outside view and there was also a separate shower room. Because we reserved a Room with ReFa products, one shower head was ReFa and the other could switch to a tornado-style water flow—both were comfortable to use. After returning from the park, it was also helpful that we could use the Onsen “Hohoemi-no-Yu,” where our family could bathe one after another without hassle. For breakfast, they prepared seating for us on the 22nd floor so we could enjoy the view while having delicious food. The menu ranged from classics to gentle options for early mornings such as seafood rice porridge, as well as dashi chazuke where you can top rice with items like mentaiko or shiokara and pour broth over it—everything was excellent. The other dishes were mildly seasoned too, and I was happy they also offered a limited-time acai smoothie. I visited La La Italiana—which I had wanted to try after reading Reviews—after breakfast hours when it still wasn’t very quiet inside, but every dish was delicious. The prosciutto in particular had a mild saltiness that suited my taste perfectly. It was also great to drizzle honey over their cream (made by combining fresh cream and butter) and spread it on moist focaccia. The homemade salad dressing was tasty as well, making this an overall highly satisfying meal. Overall, this is a great-value Hotel where everything—from Facilities and dining to service—felt comfortable, and our family truly enjoyed our stay.

This was my first stay in four years, and I was completely satisfied with everything—the clean Facilities and the thoughtful care from the staff. I could also clearly see your environmental initiatives, and it really felt like you are making a genuine effort. Breakfast was carefully prepared item by item, and the health-conscious dishes were delicious as well. In the evening, since my birthday is next week, my friend ordered champagne via room service, and when the staff member delivering it heard that, they brought me chocolates too. I truly appreciated the kind gesture. I would love to stay again for another special occasion.

Although it’s in a convenient location, I hadn’t had the chance to visit until now, and I was able to truly relax. It was a reassuring Hotel where you can feel Japan’s unique spirit of hospitality. From the courteous explanations by what seemed like an experienced hotel staff member, to the way someone who appeared to be the person in charge quietly checked on things during breakfast, the flexible support in the lounge, and thoughtful touches even after checkout—there was an atmosphere of refined, calm hospitality that naturally made me feel well cared for. The message dessert and flower arrangement I requested at short notice were also wonderful, and the Room was bright and modern—somewhere I’d love to make my “second home.” If I may offer a suggestion, I think a simple map summarizing nearby highlights and how to get there would make the stay even more enjoyable (the sculpture(s), surrounding buildings/area, Hie Shrine, local history, etc.). Also, it would be great to have an easy-to-use solo relaxation Plan or a Plan where guests can casually enjoy matcha. In addition, having liquid hand soap (rather than bar soap) would be convenient. It’s a Hotel I would gladly choose again—whether with family or friends, or even on my own. In the future, it would be wonderful if my family or acquaintances held their wedding ceremony or reception at the neighboring classic house and could stay at this Hotel as well.

I had business in Shibuya and chose this Hotel because it’s close to the station. I made a Reservation thinking I’d stay at a more upscale Hotel, and it was absolutely the right choice. The night view was wonderful, the Room temperature control was comfortable, and I opted for breakfast (Japanese style)—the rolled omelet and freshly cooked rice were excellent. Next time, I’d like to use the lounge.

My daughter and I stayed for one night. It’s our annual summer tradition to book the indoor camping-style Room. In the past, there was a camping Room for two, but it wasn’t available this time, so we chose a family Room. We were amazed by how spacious it was, and my daughter was thrilled. On the other hand, in the previous camping Room there was a mat inside the tent, and being able to actually sleep in the tent was one of our favorite parts. This time there was no mat in the tent, which was a bit disappointing. Still, thoughtful touches for kids were still there—like a bathroom separate from the sink area that was easy to use, and a Dream Switch. I think it’s a very enjoyable Hotel for parents and children to relax together.

With the weather being unpredictable, I didn’t want to go too far, but I still wanted to get away—so I chose Dormy Inn again for the first time in a while. I also stay at luxury hotels, but the large public bath with a sauna and cold plunge pool was simply the best. Staff regularly came into the bathing area to clean chairs and keep everything tidy. There were several types of shampoo and conditioner available, so you can choose what you like. The staff were kind and pleasant as well. Dormy Inn really is great—I’ve become a fan. Thank you very much for your hospitality.

As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

I stayed here with my elderly mother. We used a universal Room, and it was very easy for her to use, so she seemed to enjoy staying overnight for the first time in a while. It was our first time using a universal Room, but we would be happy to stay again if we can book this Room. Thank you very much for your thoughtful support.

The Room had a beautiful Tokyo Skytree view. The bathroom was separate from the toilet, so I could relax comfortably. Breakfast was delicious, especially the orange juice and omelet. Still, I was surprised that there were so many foreign guests.

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

After laughing at Toyokan for my friend’s birthday, we stayed here to relax. They even prepared a birthday gift for us—thank you very much. In the evening, we spent time in the lounge on the 10th floor while enjoying Japanese sweets. The bathroom was separate from the toilet, so we could use it comfortably without worry. We had breakfast at View Hotel. It was a very satisfying stay, and my friend was delighted.

This was a return visit. It is an exceptionally comfortable Hotel where I can truly relax, as if I’ve come home. The location is also wonderful. The view of the Sumida River waterfront and Tokyo Skytree was something I had been looking forward to again since my last stay, but this time the top of the Skytree was hidden in the clouds due to a typhoon. Even so, it felt magical, and I was able to enjoy a rare view that was different from usual. The Room amenities and equipment are well provided, and I especially love being able to unwind in the spacious bathtub, as well as having my favorite Epsom salts available. This time I also visited the bar, and thanks to the attentive service from all staff members, I had a very pleasant time. Since I had an early departure the next morning, they prepared a breakfast box instead of the regular breakfast; it was delicious and very satisfying. Above all, what impressed me most was the front desk staff’s support. After checkout, they kindly guided me in detail even though I wasn’t familiar with the area, which helped everything go smoothly afterward. From check-in through farewell at departure, I am deeply grateful for everyone’s outstanding hospitality. This is a Hotel that makes me sincerely want to introduce this wonderful space and delicious breakfast to someone important. I will definitely return again next time.

I made a Reservation for a Standard Twin, and they upgraded me to a Superior Twin Room. It was only for one night, but the Room was spacious and clean, and I didn’t want to check out early in the morning. I’d like to stay here again when I have business in Shinjuku. Thank you very much.

I stayed here for a fan event in Ariake. It was a shame I missed the late-night soba and couldn’t try it, but otherwise my stay was very comfortable. The large public bath was crowded at night so I skipped it, but it was pleasant in the morning. It was spacious with a great view. I’d like to stay here again.

The toilet and bath were separate, which was really nice. The Hotel was clean overall. Breakfast was also delicious.

Everything went smoothly throughout our stay. A beautiful universal-access room with a shower booth in this location is truly a rare find! The staff were very attentive both at the front desk and on the 30th floor, and all of the dining options were delicious—I was already thinking about how I’d spend my time on my next visit. Thank you very much.