ทั่วประเทศ × ที่พักน้ำพุร้อนวิวภูเขาไฟฟูจิการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 4หน้า

I stayed for a Multiple Night Stay. I was very happy to be upgraded to an available Room. Although the weather wasn’t great, I think the view from the balcony is the best at this Hotel. The staff were cheerful, and I had a wonderful stay. I would like to stay again next time.

I’ve always loved Mt. Fuji and have wanted to stay at KUKUNA for a long time! Because of work, I often end up making a Reservation close to the stay date, and it’s usually fully booked (it’s so popular). This time, a spot opened up just a few days before, and we were able to stay! Unfortunately, the weather wasn’t great, so we couldn’t see Mt. Fuji during daylight. Still, our Room with an open-air bath was clean, spacious, stylish, and incredibly relaxing—it completely melted away our everyday fatigue. The food was also excellent: creative cuisine and a buffet, along with attentive service. This trip was also to celebrate our 30th wedding anniversary. When we mentioned it, they kindly gifted us a wonderful dessert and photos, making it an unforgettable trip. The Onsen in the large public bath was very clean as well—we soaked at ease and felt truly refreshed. The sauna was great too. We’d love to stay again (if we can get a Reservation!).

From welcome to farewell, the service was attentive and truly impressive. No matter where we were in the building, the staff noticed everything and took excellent care of us.\nOcean views from every Facility—the Room, the large public bath, and the lounge with complimentary drinks.\nWe also recommend taking a walk down the hill to Mihama Cape.\nThe ocean view from the outdoor lounge was in a perfect location. We relaxed with coffee while listening to the waves until sunset. Thank you very much.

Stylish yet easy to use. At night, Jupiter shone brightly from the terrace, and in the morning we were soothed by the birds’ songs. Not only was the full-course dinner wonderful, but breakfast was also absolutely delicious! We enjoyed breakfast on the terrace. Thank you very much.

Dining and shopping are available at nearby facilities. It was great to have free access to the bath during our stay. The view of Mt. Fuji from the Room was beautiful. Waiting for the clouds to clear was a relaxing moment. The female front desk staff were kind and courteous, and their smiles were wonderful. Breakfast wasn’t crowded, and we enjoyed it very much. Thank you.

I stayed here for the first time to celebrate my birthday, and I’m glad I did—I had a very satisfying stay. At check-in, the gentleman who assisted me was extremely courteous, which made for a pleasant start to my trip. The Room was spotless, and I was especially happy with the well-stocked amenities. The shower in the Room was excellent. I had assumed it would be small, but there was plenty of space and strong water pressure—very satisfying. I also used the Onsen and the pool. The pool had a great view; it was a shame it was cloudy that day, but there were warmer areas in the water temperature-wise, which felt really nice. If I had to mention one thing, it would be perfect if they were directly connected to the Hotel with no need to go outside. I wanted to use the Onsen before checkout, but even though it isn’t far, you still have to walk outdoors—and I didn’t feel comfortable doing that right after waking up without makeup—so I gave up on that idea. Still, I had a fulfilling and worthwhile time overall, and I’m glad I chose to stay here.

Our family of three (two adults and one older elementary school child) stayed here. The Facility was exceptionally well maintained throughout—spotlessly clean and beautiful everywhere. It was a wonderful place I can confidently recommend to others! Here are the highlights that impressed us, along with a couple of small points we noticed. ◯ Highlights Beautifully balanced meals: The ingredients prepared in the refrigerator were the perfect amount—not too much, not too little. The colors and presentation were lovely, everything felt very clean, and we were excited even before eating. The selection of complimentary drinks included in the Accommodation Fee was also excellent! User-friendly kitchen: The dining kitchen was spacious and easy to move around in, and the grill was simple to use, making cooking fun. A fully equipped authentic spa: Not only a bath, but also a sauna and cold plunge pool—an incredibly relaxing experience. ◯ With hopes for future improvements (why we rated 4 stars) The boundary between indoors and outdoors on the way to the open-air bath was very slippery, so we placed towels down ourselves as a precaution. Guests with small children or elderly family members may want to be especially careful. Moving between the Room, toilet, bath, and dining area requires outdoor footwear throughout, but we found the provided shoes a bit difficult to wear. More slip-on options would make it even more comfortable. That said, our overall satisfaction was extremely high—so much so that these minor points hardly mattered—and it became a great memory for us. We would love to stay again!

My spouse and I stayed here, and it was such a wonderful Hotel that we truly thought, “We want to stay again.” The moment we stepped into the Room, a soft, pleasant aroma filled the air—and beyond that were huge windows spanning the entire space. The beautiful ocean stretched across the full view, and we were so moved that we couldn’t help saying “Wow.” Even in the morning, when we got out of bed and opened the curtains, we were amazed all over again by the sea right in front of us. It felt as if we were one with the ocean, and throughout our stay we found ourselves gazing out the window again and again. The dining was also outstanding. The Japanese course meal was delicious from start to finish, and you could really taste how fresh each ingredient was. The drink pairing to match each dish was great fun as well, and taking time to savor each combination became a special memory for us as a couple. Thanks to our Diamond member benefit with a 12:00 checkout time, after the standard 11:00 checkout time had passed we were able to use the rooftop lounge almost as if it were reserved just for us. Enjoying coffee in that quiet space while looking out at the ocean in front of us was pure bliss—an incredibly luxurious moment that felt like having the sea all to ourselves. The staff’s attentiveness was exceptional. At dinner, one male staff member carefully timed our drinks and shared thoughtful explanations about each dish. At breakfast, a young female staff member was cheerful and easy to talk with; thanks to our enjoyable conversation, even the meal tasted better. I was also touched when a housekeeping staff member noticed I had both hands full with coffee cups and quickly opened the door for me. Just one note: the road leading up to this Hotel is quite narrow, and since it was during Obon season with many people around, I felt slightly uneasy driving in. When I got lost on my first attempt and called the Hotel, a staff member came down to guide me—an act of kindness I truly appreciated. The view, food, hospitality—everything was excellent. It was a genuinely relaxing stay for us as a couple, and we would love to visit again.

After golfing near Higashimatsuyama, I made a Reservation to enjoy an area where I hadn’t stayed before. With an Onsen and breakfast included, it was a very satisfying stay. There was also a nearby restaurant serving Higashimatsuyama’s famous yakitori (actually pork). When the weather cools down, I’d like to stay here again and visit Shinrin Park. If there’s room for improvement, I felt it would be better if the refrigerator door and the cabinet door opened in the same direction, as they currently open opposite ways.

Because I live in Kanagawa and this area is so close, I had never looked for Accommodation around here before. Thanks to IKYU, I was able to discover such a wonderful Accommodation so nearby. Although I had seen some comments from other guests complaining about the staff’s service, every member of the team provided warm, hospitality-filled service without exception, and I truly enjoyed my stay in the best possible mood. This is a very quiet Accommodation with only 16 Rooms, and there are Onsen not only in the Rooms but also private baths and a large public bath. The meals were plentiful and well balanced; we were delighted to enjoy grilled char (iwana) with salt and Koshu beef as well. The road leading to the Accommodation is narrow, but as it is the only property there, it felt like a hidden hot spring retreat—absolutely wonderful. Even in this time of labor shortages, an elderly staff member kindly took care of us attentively until the very end. Knowing how demanding it must be late at night and early in the morning left me deeply impressed. They even saw us off until we were completely out of sight. I would love to visit again; however, we were told that only 8 of the 16 Rooms are currently in operation, making Reservations difficult to secure. I am truly grateful for an unforgettable trip accompanied by the soothing sound of the river flowing throughout the night.

We stayed here for a mother-and-daughters trip (three of us) to celebrate my mother’s 90th birthday. We were also impressed that three beds were set up side by side. All the in-Room meals were delicious, and we enjoyed the dishes inspired by Mt. Fuji throughout—beautiful to look at as well. We could even see Mt. Fuji from the open-air bath in our Room, and we had a truly luxurious time. They also gave my mother a gift for her 90th birthday, which deeply moved us. My mother was thrilled, and it became a wonderful, unforgettable celebration.

The food was delicious, and I ended up drinking a bit too much for the first time in a while. The bath was just the right size, and I could relax comfortably and warm up thoroughly. The Room was cleaned carefully, and the toilet was kept very clean, making for a very pleasant stay. I would like to stay again. *The weather was quite cloudy and not ideal for seeing Mt. Fuji, but the clouds cleared briefly and we were able to see it.*

Thanks to the young female staff member at the front desk who kindly gave us detailed directions to the surrounding roads, we were able to enjoy sightseeing in Hakone without any trouble. We could also see Mt. Fuji from our Room, and the Onsen was very relaxing. We would love to stay again.

A no-frills Hotel that provides just what you need. The front desk ensures clear communication. Perfect for business trips or solo travelers. Spacious parking and a simple yet delicious breakfast service.

Because a Room was available, they upgraded me from the Room I had reserved to a newly renovated, more spacious Room. It was so spotless that I was genuinely surprised. The large public bath had three types of baths and a sauna, and since it was a weekday during the rainy season, I could enjoy it almost privately and relax at my own pace. The ReFa hair dryer, KEYUCA cups, and cute cushions made the Room feel especially appealing for women. I only met two staff members at check-in and check-out, but both were extremely courteous and helpful. I wasn’t traveling for sightseeing this time—I simply wanted an affordable Hotel where I could stay one night alone with access to an Onsen—but it was so comfortable that I’d love to stay again next year with my family.

We stayed with the intention of treating ourselves to a luxury we don’t usually indulge in. From the welcome drink and the first small appetizer, everything was delicious, and we were already very satisfied. The wine was extremely easy to drink, and the non-alcoholic tea was also amazing (I wish you would sell it). The Room was spacious, and it was wonderfully quiet—we couldn’t hear anything from the rooms on either side. Having an Onsen in the Room that we could enjoy anytime was fantastic. If there’s one concern, it’s that while the food is excellent, the portions are quite large. Even our family—who usually asks for seconds multiple times—was saying, “We’re full!” There’s a generous amount from the appetizers onward, but some dishes served during the main sushi course and additional dishes after sushi may leave many guests thinking, “It’s delicious, but I’m too full!” That said, every dish is distinctive and truly delicious, so I still hope you’ll try them all!

Thank you very much for your hospitality. This was our first family trip since losing our beloved dog, and we traveled with my elderly parents who have difficulty walking. I thought it might feel a bit sad, but everyone was so kind and had such wonderful smiles that it became a truly enjoyable trip! Our dog’s name was also Fuji, so it felt like we were meant to be here. My parents were also happy that, thanks to the walking support cart, they could choose their own dishes at the buffet. Every dish was amazing—beautifully presented and delicious. The meat was tender as well, and everyone loved it. We also enjoyed the water bar, the old-fashioned game arcade, and the souvenir shop! The bath was spacious and great, but there weren’t many handrails, so my mother seemed a little uneasy. Still, it felt wonderful. The Room was of course clean and very comfortable. We went to the pool area to take photos, and I thought it was a pleasant place for a walk. We would definitely like to stay again. Thank you very much.

Thanks to the courteous service and the staff’s warm hospitality and flexible support, we had a memorable stay. The Onsen was also wonderful, and the atmospheric open-air bath was especially relaxing. If we have a chance to visit the area again, we would love to stay here again.

• Guest Rooms The Room wasn’t new, but it was very clean and comfortable. • Service The staff who assisted us during meals were pleasant—polished yet friendly. • Onsen The open-air bath with a view of Mt. Fuji was amazing! The in-room bath was also very comfortable. • Facility The relaxation room on the first floor was dark and a bit scary. Otherwise, no issues. • Meals Truly delicious. Even my partner, who is picky about food, was very satisfied. The portions were just right. I’d happily return just for the meals.

I stayed here after climbing Mt. Fuji. I was able to relax in a Japanese-style Room. The breakfast buffet offered a wide variety of both Japanese and Western dishes, and everything was delicious. I especially liked having an omelet made right in front of me. Parking is free, and check-out is at 11:00, so I’d like to stay again if I have the chance.