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This is a small luxury hotel with 55 rooms. Because of that, the staff pay close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—it's the kind of hotel that makes you want to come back again and again.

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

I visited during the rainy season, a time I don’t usually choose. Both dinner and breakfast featured exquisite dishes that felt refreshingly cool to the eye and captured the early-summer atmosphere, lifting the gloom of the rainy skies. What makes this Accommodation truly exceptional is being able to enjoy outstanding cuisine at any time, thoughtfully crafted to reflect the season through sight, aroma, and taste. I also deeply appreciate the warm, friendly hospitality shown by all of the staff.

Unfortunately it rained, but thanks to that we were able to relax at the inn on the day we arrived. As other reviews mentioned, the staff were wonderful—every single person greeted us with a smile and provided excellent service, so we had a very comfortable stay. The next day, when the rain let up, we were able to take a walk and enjoy Dogo Onsen. Above all, the meals were outstanding! Not only was the food delicious, but the tableware was beautiful as well—both my elderly father and I finished everything. It’s a bit far from Osaka so we can’t visit often, but this is an inn we would love to return to. Please continue being such a lovely place. The staff’s hospitality is truly top-notch!

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

Room, bath, amenities, meals, and hospitality—everything was extremely satisfying. My grandchild is still very young, but we would love to visit again when they are older—I’m sure they’ll be delighted. Before that, we’ll be back again as a family (lol).

It was such a wonderful stay that five stars aren’t enough. Of course, the room, hot spring baths, and meals were excellent, but what stood out most this time was the heartfelt hospitality from everyone on staff, especially our butler. From the reservation stage onward, we felt your thoughtful attention to detail, and we were able to relax and enjoy every moment during our meals as well. Thanks to you, it became an unforgettable final trip for just the two of us as a couple. We were truly happy. Thank you so much. We already want to come back again (haha).

After arriving at Nakamatsuya in Bessho Onsen, we first visited the nearby Kitamuki Kannon Hall before enjoying a bath. The water temperature was perfect, and we felt wonderfully warmed up before heading to the dinner venue. There, an unbelievable variety of matsutake dishes kept coming—more than I’ve ever had in my life. I’m truly glad we came here, and I’d love to visit again around this time next year.

Needless to say, the Facility, amenities, and meals were wonderful—but above all, the hospitality was outstanding! From arrival to check-out, we received truly exceptional service. We chose this Accommodation mainly to visit Inuyama Castle, but next time we want to stay here as the main purpose of our trip. Thank you very much for everything.

This hotel truly embodies exceptional hospitality. The service is attentive, courteous, and thoughtful—and the same goes for the dining. Not only are the flavors and ingredients outstanding, but it’s rare to encounter cuisine prepared with this level of care. I also loved the comfortable room, the hot stone spa, and the atmospheric semi-open-air bath. At all times, you can enjoy a pleasantly private space as well. By the way, on long drives the windshield tends to get dirty and obstruct your view, and although it bothers you, you often end up leaving it (maybe it’s just me?). I was impressed time and again by thoughtful touches like having it quietly wiped clean before departure. So-called “popular inns” often raise expectations too high before your stay, so in reality they can be disappointing more often than not. However, this was a rare hotel that made me want to visit with the stay itself as the purpose of my trip.

We’re repeat guests for the cats, delicious food, and the cozy comfort of having everything you need right in the Room. This time my husband came with us too. The kids were thrilled with the maisonette and the open-air bath. We also love the skincare amenities such as lotion—they’re from a brand we like. We were so happy to finally spend time with the cats again. Since this was our first summer stay, we were told, “You might find stag beetles on the balcony,” and there were so many (surprisingly)! We took some home and are taking good care of them. Thank you for all your thoughtful consideration. Dinner was served at perfect timing—hot dishes hot and cold dishes cold—and my husband really enjoyed how delicious everything was. For breakfast we chose Japanese this time; the clay-pot rice selected by a rice meister was outstanding. Our child asked for seconds again and again. Everything was perfect except that the children’s pajamas we borrowed felt smaller than expected for their size. Thank you as always for your warm welcome—it made for an amazing start to our summer vacation. We’d love to come back again.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

Thank you very much for having us. The Accommodation was spotless, and everything—from the beautiful pool and dog run to the sauna—was perfect. There were plenty of toys for our dog to choose from, and he was thrilled. It was his first time using a pool, but there was also a life jacket for dogs, so he could make his debut in a safe environment. Above all, the owner was incredibly pleasant and supportive. We requested a BBQ set at short notice, and they kindly accommodated us. They also recommended nearby markets, which helped us enjoy our meals as well. Even though it was only one night, it was a very satisfying stay. Early check-in and late check-out are rare at other places, so that was extremely helpful. Most of all, seeing our dog relaxed and happy throughout made us truly happy. We would love to stay again! Thank you very much.

This was my second visit this year, and it’s soothing no matter when I come. The service strikes just the right balance of attentiveness and privacy, the rooms are spacious, and the meals keep evolving—overall, it’s a place with an exceptionally high level of satisfaction. 　This time in particular, the breakfast—renewed since this spring—was outstanding. In contrast to the gorgeous French dinner, it’s a simple Japanese-style meal, but each dish is truly delicious. They’ve also changed how they cook the rice, and the finishing bowl topped with dashi was superb. 　I’m already looking forward to being impressed again on my next visit.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

Located roughly across the river from the Nagatoro Iwadatami (not within walking distance). This is a small, well-serviced Hotel surrounded by quiet woods with an atmosphere reminiscent of Karuizawa; though compact, it is well equipped and stocked with amenities. Dinner and breakfast are Japanese-style creative full-course meals, better suited to adults. Some Rooms feature private open-air baths, and there are also free private reservable baths, making it a good choice for guests who value privacy. The building is old, but filled with tasteful furnishings that create a charming ambiance. With only a few Rooms, the staff can provide attentive service to each party. Nights are very quiet, accompanied by the sounds of insects. There are two EV chargers (6 kW TerraCharge) in the guest-only parking area; if you drive an electric vehicle, it’s best to let them know in advance.

You can enjoy Maruki Winery, one of Japan’s oldest wineries, all day long while taking in a beautiful Japanese garden. For dinner, we had a tea-ceremony kaiseki meal—one delight after another. The Room also comes with a private Onsen bath featuring 100% free-flowing natural spring water rich in sulfur. We learned how to spend time slowly and luxuriously in true bliss—an ideal adult getaway. This is truly the best Accommodation. Next time, we’ll book a Multiple Night Stay.

This was my first stay, and I was very satisfied. The hotel and the room were both very clean and comfortable. The staff were always smiling, which made me feel cheerful. The shuttle service to Kanazawa Station and the hotel’s dedicated lockers near the station were very convenient.

The meals were luxurious and delicious, the Room was spotless, and the bath was wonderfully relaxing—there was nothing to complain about. The staff member in charge was very friendly and kind, so we felt completely at ease throughout our two-day stay. The massage was excellent as well; even though the weather wasn’t great, it didn’t bother us at all, and it turned into a truly satisfying trip. Thank you very much. We would love to visit again.