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I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

Thank you, as always, for a wonderful stay experience. With this visit, I have successfully completed my 8th stay, and have now completed two full rounds of all four venues included in the “Gastronomy Plan.” Compared to when I first stayed, the staff’s service feels even more composed, and I truly sense that an excellent environment has been established. The quality of the club lounge has also improved significantly, making my stay even more comfortable. I am scheduled to stay again next month and am very much looking forward to it. It is wonderful to see the General Manager and all staff members growing day by day as you aim to become one of Japan’s top Hotels. This is a Hotel I hope will continue striving for even greater heights. Reviewer FACT: Certified sommelier. Total Michelin stars across restaurants visited in Japan and abroad: 720+ stars. Elite member across all three major airline alliances.

I visited Hiiragiya again. I had made a Reservation for a Room with a bath and toilet, but I was first shown to a Room without them. It was still very comfortable, but when I asked to Check Reservation, I was told there had been a mistake, and you kindly arranged for me to stay in the Room associated with author Yasunari Kawabata. Thank you for your thoughtful care. Once again, I enjoyed Kyoto’s summer flavors—chilled edamame soup topped with sea urchin, pike conger sashimi, grilled tilefish with crispy scales, jellied soft-shelled turtle broth, Kamo eggplant with sesame sauce, and more—then fully enjoyed Yoiyama and fell asleep thinking of Mr. Kawabata before continuing on to the Gion Festival. Kyoto is changing little by little, but this is the beauty of Japan—and the spirit of Japanese hospitality—that I hope will be passed on to future generations.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

Thank you very much for your heartfelt hospitality during our three-day, two-night stay. Every dish made with local ingredients was deeply flavorful, and the free-flowing natural hot spring water was so soothing it felt as if both body and mind were gently unwinding—my spouse and I were truly refreshed. On the second day, we enjoyed a full round at a golf club near the Accommodation. Although it was extremely hot, the Onsen we had upon returning eased our fatigue, and once again we were reminded of how wonderful BeniyA’s hot spring water is. Also, whenever we encountered your warm smiles and greetings—especially from the attendant in charge of us—we felt at ease. Even a brief word when passing in the hallway showed such thoughtfulness, and we are sincerely grateful that we could spend our entire stay so comfortably. In addition, hearing from the proprietress about the kitchen knives left a strong impression on us—particularly as it came just after seeing news about a female figure skater receiving Japan’s People’s Honour Award. On our way to the large public bath, we caught a glimpse of the kitchen area and felt anew that these knives support your delicious cuisine every day. This trip became a cherished memory for us as a couple. We would love to visit again in another season—and next time, we hope to enjoy winter crab delicacies.

This is a Japanese-style suite reached by stairs. As you enter, folk-art furniture sits on the wooden-floored entry area; open the vermilion-lacquered double-sided kumiko shoji framed by carefully crafted natural-wood pillars and rails, and you step into a tatami Room scented with fresh rush. Seasonal hanging scrolls and flowers, and a large low table complete the setting. From the wide north-facing window, you can see the river surface and the temple’s great roof. By the window are a box hibachi used as a table and a small rocking chair. At the back of the south-side wooden-floored area, it seems an extension has been added: a large, bright bath area (a thick, oversized hinoki cypress tub big enough for about four people to soak together, washing space, footbath, and washbasin). Through the glass door you can view mountain ridges; open it to step onto the veranda and feel the breeze. The water flows continuously 24/7 despite concerns about humidity affecting wooden construction. Everything is kept very clean and well maintained—an indulgent bathing experience. After finishing an excellent meal at a calm small dining room table facing the garden, we returned to find our futons laid out. A bed would be easier, but it would probably feel out of place in this Room. I adjusted the futon orientation to my preference. In addition to air conditioning there is also a gas fan heater, so it should stay warm even in winter. Renovation work seems to be progressing in stages, and I’m looking forward to seeing newly refurbished Rooms.

I visited on the 17th and 18th of last week for a refresh vacation. When I arrived, there were so many people along the Narai-juku street that it was difficult to make my way in. The garden outside my Room was spacious and could be enjoyed from the floor-to-ceiling window, creating a calm atmosphere where time seemed to slow down. I was able to spend some quiet, relaxing moments. Both the food and drinks were absolutely delicious! I was also very satisfied with the dinner pairing—the selections matched perfectly. Personally, one dish featuring locally grown vegetables and the gin and tonic served as part of the pairing were especially memorable! The staff at BYAKU Narai were easy to talk to, and I really enjoyed our conversations—it became a wonderful memory. This time I missed out on trying the whisky, so next time I’d like to make sure I don’t forget. I also forgot to buy a bottle for home (haha).

From the warm welcome to check-in, breakfast, and check-out, the service was truly pleasant at every moment. They even kept our stay history from four years ago, and I was genuinely impressed when they asked, “Would you like the same morning newspaper as last time?”—such thoughtful attention to detail. I also asked for photos many times, and every staff member kindly took them without hesitation. And the breakfast—what you expect from Brighton—was absolutely delicious and very satisfying! I understand renovations will be starting soon, and I’m truly looking forward to staying again at the newly refreshed Brighton Hotel.

Thank you very much—I’m truly grateful for such a wonderful trip experience. I had errands in Hita City (where record-high temperatures have been continuing), so I stayed overnight in Yufuin as well. It was intensely hot that day too، but from evening through night Yufuin felt like another world—so cool that air conditioning didn’t seem necessary. While winters are certainly very cold، I never expected Yufuin to be this cool in summer، so it turned out to be a happy surprise. The Onsen temperature was perfect—even in summer—for soaking slowly，and all my fatigue disappeared. In the morning，with Mt．Yufu right ahead of me，surrounded by birdsong，I enjoyed an unhurried soak. It was amazingly cool even then. As described，the shower does take a little time before hot water comes out. If set to mist mode，it stays cold. There are two private family baths، but one was under adjustment and unavailable، so I deducted one star. In-room drinks were available freely. Daifuku were prepared according to our party size؛ since they were cream-based، those who don’t like creamy sweets didn’t eat them. A more classic type of sweet might suit everyone better—but I personally enjoyed them. Dinner started with eel shabu-shabu before the main Wagyu steak course. I felt slightly uneasy at first—but it turned out absolutely superb!! It was part of the July menu (Fumizuki)، and I'd love to have it again. The plump texture and deliciousness clearly came from careful preparation. The soup after drawing flavor from the broth became wonderfully rich؛ I asked for refills many times。 They offered zosui (rice porridge)，but we chose to enjoy it as soup instead。 Then beautifully glossy white rice arrived—and turning that into porridge would have been such a waste，so I'm glad we kept them separate。 All other dishes also left my family—usually quite strict with reviews—very satisfied。 We could bring our dog without any hesitation۔ There is also a dog run that's just right for small dogs，and ours looked delighted running around。 Even though we'd stayed years ago ،they remembered that our dog hadn't finished his meal then ،and had eaten half at dinner و half at breakfast—which made us feel reassured۔ Service-wise ،there wasn't even once when something felt off۔ Although our interaction time wasn't long ，they took great care of us۔ Thank you again for everything۔ I hope we can return throughout different seasons۔

We visited during Golden Week for a birthday trip. From the warm welcome to the lounge, Room, baths, and meals, everything throughout our stay was wonderful and made it a truly unforgettable trip. The view from the Room was beautiful, and we were able to spend a relaxing, luxurious time. Every dish was genuinely delicious; even though the portions were generous, it was so good that I finished everything for the first time. All of the staff were consistently kind and attentive, which made our entire stay very comfortable. We also went to an outside bath, but it was quite crowded—so much so that we felt completely satisfied with just the Ryokan’s baths. In particular, the in-Room bath had perfect temperature and excellent water quality, and it was incredibly soothing. I’ve been traveling about once every two months for many years, but this is the first Ryokan that truly made me think, “I definitely want to come back.” Next time, I’d love to visit during crab season. Thank you very much for such a wonderful time.

I felt a little uneasy on the way up into the mountains, but once we arrived it was a truly wonderful space—like an adults-only hideaway—and the staff were very kind and made us feel comfortable. The complimentary drinks were exceptionally well provided, and the meals were beautifully presented and absolutely delicious. We had a thoroughly satisfying stay.

Everything—from the meals and the Room to the amenities and hospitality—was outstanding, and we were completely satisfied with our stay! The open-air Onsen bath in the Room was incredibly convenient, as we could soak anytime we liked, and it felt wonderfully luxurious. Also, because this Accommodation has only 10 Rooms, we rarely crossed paths with other guests at “Owl no Yu,” so we could relax and enjoy the Onsen as if it were private. The kaiseki dinner was exquisite across the board. In particular, the miso-glazed eggplant (dengaku) and steamed eel rice left a lasting impression—they were truly delicious. You could really tell each dish was prepared with great care, and we enjoyed every bite to the very end. Breakfast was also excellent. It was my first time trying Nanban natto, and I liked it so much I wished I could take some home. The rolled omelet was fluffy and delicious as well. From the cuisine and Onsen to the Room—and above all, the heartfelt service from all of the staff—this was a wonderful Accommodation that satisfied us in every way. If you’d like to unwind in an Onsen while enjoying a drink and spend a relaxing holiday forgetting everyday fatigue, this is exactly the right place. We would love to visit again!

We stayed here as a couple for our wedding anniversary. It seemed we had the place to ourselves by chance, so we were able to truly relax. Every dish was carefully prepared, and everything was a flavor we had never tried before—absolutely delicious. The owners were also very kind, and we had a wonderful time. We would love to come back and stay again at a leisurely pace.

This Accommodation in Kusatsu, one of Japan’s premier Onsen destinations, offered such outstanding cuisine that it made us want to visit for the food rather than the Onsen. One beautifully crafted dish after another was served on a lovely white lacquered table. Everything was delicious and a delight for both the eyes and the palate. Breakfast was equally satisfying, and you could really feel the care and effort put into it from early morning. Of course, the Onsen was also excellent, with a location right in front of Jizo Onsen. The three private baths with free-flowing hot spring water were not by Reservation; instead, we checked availability on a tablet and entered when open, which let us enjoy all three without any stress. The Room was spacious, and the staff’s attentive yet unobtrusive service made everything very comfortable. After returning home, I’ve been recommending it to my friends as a must-visit.

The staff’s hospitality, the pleasant and spotless atmosphere of the Facility, and the silky Onsen water that left my skin feeling moisturized were all wonderful. The Hida beef steak and every dish were delicious. I would love to stay at Hanaogi again when I have a chance to visit the area. I was completely satisfied in every way.

The meals were truly outstanding. The sake pairings were also excellent. This is an Accommodation I definitely want to return to for the first time in a while.

A spacious, stylish Room. The lush green trees seen through the large windows were wonderful. The open-air bath had excellent water quality and the temperature was just right—so relaxing. All of the staff were very kind and lovely. We chose the counter kappo dining, and each dish prepared right in front of us and served with plating and explanations was deeply flavorful and delicious. With the Shuttle Service, we also visited Aquaignis, where we fully enjoyed the large public bath, spa treatments, bread, desserts—everything. At the summit of Mt. Gozaisho (reached by ropeway), it was a bit cooler and perfect for a pleasant walk. I’d love to visit again in a different season. If we choose another Room that caught our interest and select different meals, it feels like it would be a completely different trip. Though honestly, the counter kappo was so good that we might choose it again. My mother was also very happy. Thank you very much. The breakfast rice, grilled nori seaweed, and local chicken miso soup were especially delicious.

After sightseeing in Kanazawa, we stayed here and were truly soothed by the calm atmosphere inside the Accommodation, the beautiful garden, and the relaxing Onsen. The meals in particular reflected the season, and we were able to enjoy Kaga culture through both the cuisine and the tableware. Thanks to the warm and attentive service from all of your staff, we felt comfortable throughout our stay. My mother and I were able to spend a peaceful time together, making this one of the most memorable stays of our Hokuriku trip. We would love to visit again in a different season. Thank you very much for your wonderful hospitality.

The Onsen had wonderfully pleasant water with a silky, skin-clinging feel.

From arrival to check-out, we received truly outstanding service. We had a lot of luggage for our child, and all the staff kindly carried everything carefully to our Room—we are very grateful. Thank you as well for preparing delicious Orion; it made us very happy. The Room was easy to use, and we loved the cute cups. We would love to stay again next time! Thank you very much!