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I have stayed here several times, and once again I had a wonderful experience. The room, service, and meals were all excellent. This was my first time staying in a room overlooking the Marunouchi Plaza, and I enjoyed a breathtaking view that was different from the Dome side. Each stay brings new discoveries, while the core service and hospitality remain consistently outstanding, which is always so relaxing. It’s the kind of hotel you’ll want to return to again and again after staying once.

Thank you as always for your kind support. Thank you very much for preparing an upgraded Room again this time. Thanks to you, we were able to enjoy a wonderful escape from everyday life as usual, and we truly appreciate the fantastic time. We look forward to staying with you again next time.

My sons, who were visiting from Tokyo, stayed here and said, “I didn’t know there was such a great hotel in Iwata—it's even better than a five-star hotel in New York! (lol)” ・The room was spotless ・The amenities were excellent (the hair dryer?) ・Breakfast was delicious, etc. They said they want to stay here again next time, and seeing how happy they were made me feel happy too.

I stayed at this Hotel for the first time after wanting to for a long time. I stayed in a Room with a terrace, and it was spacious enough to relax comfortably on the terrace or sofa. The Room was also kept very clean, which I was happy with. Breakfast was delicious as well. I would like to stay again.

I was able to step away from my busy daily routine and enjoy a calm, high-quality 3-day, 2-night stay. The front desk staff’s polished service was truly pleasant, and I felt reassured from the moment I arrived. The Room was kept beautifully clean and well arranged, and I could sense thoughtful attention to detail throughout. I believe this is an appealing Accommodation, perfect for adults who want to relax quietly in Kamakura. Also, the email replies to my inquiries (before my stay) were very prompt, which was extremely helpful.

Thank you very much for your wonderful hospitality! We truly appreciated the Room upgrade, which made our stay even more comfortable and special. For the 60th birthday celebration meal, thank you for arranging a private dining room at the restaurant, allowing all of us to relax and enjoy a memorable time together. We are grateful for the thoughtful care shown by all of your staff. We would love to visit the newly renovated Brighton Hotel again. Thank you so much!!!

We stayed to celebrate our son’s first birthday, and the Hotel kindly made thoughtful arrangements for our Room, allowing us to enjoy a wonderful time. What left the strongest impression this time was the warm hospitality of all the staff. At the club lounge, they spoke kindly to our son and even played with him, treating us warmly throughout our stay. Even with a child, we were able to relax and spend time in comfort. We were also truly moved by the attentive service—remembering small details from casual conversations and offering considerate support before we even had to ask. It was clear they paid close attention to each guest. During meals as well, they thoughtfully helped so that our son could eat more easily, and we were able to enjoy dining together as a family. We have stayed here several times, but this visit once again made us feel glad we chose to come back. The Facilities and food are excellent, of course, but above all, I believe the warmth of the staff is this Hotel’s greatest charm. Thank you so much for turning such an important anniversary into a wonderful memory. We would love to visit again.

Although it’s in a convenient location, I hadn’t had the chance to visit until now, and I was able to truly relax. It was a reassuring Hotel where you can feel Japan’s unique spirit of hospitality. From the courteous explanations by what seemed like an experienced hotel staff member, to the way someone who appeared to be the person in charge quietly checked on things during breakfast, the flexible support in the lounge, and thoughtful touches even after checkout—there was an atmosphere of refined, calm hospitality that naturally made me feel well cared for. The message dessert and flower arrangement I requested at short notice were also wonderful, and the Room was bright and modern—somewhere I’d love to make my “second home.” If I may offer a suggestion, I think a simple map summarizing nearby highlights and how to get there would make the stay even more enjoyable (the sculpture(s), surrounding buildings/area, Hie Shrine, local history, etc.). Also, it would be great to have an easy-to-use solo relaxation Plan or a Plan where guests can casually enjoy matcha. In addition, having liquid hand soap (rather than bar soap) would be convenient. It’s a Hotel I would gladly choose again—whether with family or friends, or even on my own. In the future, it would be wonderful if my family or acquaintances held their wedding ceremony or reception at the neighboring classic house and could stay at this Hotel as well.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

The convenience is excellent, with the express bus stop from Sendai right in front of the property, and the bathroom’s separate washing area was also a big plus. Above all, I was amazed by how lavish the breakfast was. I chose the Japanese set, and was surprised to be served a tray-style meal that felt just like a Ryokan. Starting with imoni soup served on a small burner, every dish showcased Yamagata specialties—I was truly impressed. Both the quality and portion size were completely satisfying. I would love to stay again.

We stayed as a couple. It was a beautiful, wonderful Hotel. The Room was great, and the large public bath was excellent. The counter seats at breakfast are also recommended. It was very tasty and enjoyable while looking out over the streets of Fujieda. If you come to Fujieda, this is a must-stay Hotel!

Thank you very much for accommodating our various requests. Thanks to all of you, the proposal was a success, and we had a wonderful experience. We look forward to staying with you again. Thank you again.

It was a truly wonderful hotel. I visited Kanazawa with my elderly mother, and booking a hotel in such a great location surrounded by sightseeing spots was absolutely the right choice. Getting around by taxi was smooth and easy.\nBefore check-in we arrived early, but we were promptly shown to our room as they told us it was already ready, which made my mother very happy.\nThe carpets and wall art throughout the hotel were exactly our style and really lifted our spirits.\nWe were also captivated by the Kutani ware mugs and teacups provided in the room. It made us feel, “We’re really traveling in Kanazawa!” and we were so pleased.\nThe coffee tasted especially delicious in those cups, but it was a little disappointing that the same ones weren’t available in the gift shop.\nInstead, we bought Kutani ware as souvenirs at a Kutani shop on our way home.\nFor dinner, since I was traveling with my elderly mother, I had requested seats as close to the buffet tables as possible, but they kindly prepared a private room nearby for us.\nThanks to that, we were able to enjoy our meal at a relaxed pace.\nThank you very much.\nI truly appreciate the staff’s thoughtful attention to detail.\nWe were very satisfied with both the quality and quantity of everything—from Kanazawa specialties like jibuni stew and Kanazawa oden to nodoguro sushi and dessert.\nHere as well, many beautiful pieces of pottery such as Kutani ware were used for small plates, allowing us to enjoy the food visually too.\nI rated the facilities 4 stars only because my elderly mother felt that overall the interior of the hotel seemed rather dark—this is just our personal impression.\nAfter checkout we took the shuttle bus to the station; it was a large sightseeing coach and very comfortable.\nThank you for taking such good care of us.\nWe would love to stay again.

I stayed here again on a trip to Kyoto with my daughter. As always, I was completely satisfied with the hospitality, the food, and the location. In every situation, the staff’s service was truly outstanding. I would definitely like to stay here again in the future.

Although I had made reservations several times before, I never had the chance to stay until this visit. The Cerulean Lounge was a wonderful space with a refined Japanese atmosphere, and I loved the wide selection of individually wrapped sweets. I was also able to enjoy matcha at a relaxed pace and had a lovely time. I had breakfast at “Sakuragaoka.” Everything was delicious, especially the rice cooked in a traditional kiln and the grilled fish. Thank you as well for accommodating my allergies.

Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

It was my first stay in a while, and this time I booked a Multiple Night Stay. The Grace Suite Room was wonderful—spacious and comfortable. There were some issues at check-in with how our luggage was handled, but overall we were very satisfied. We also enjoyed dinner again at the teppanyaki restaurant “Shin,” where the chef who has been taking care of us for nearly 10 years made it a truly enjoyable evening. When we come to Kobe, we will stay with you again. Thank you to all the staff.

I have stayed here several times. The atmosphere throughout the Hotel is wonderful, and it feels truly comfortable, with thoughtful attention to even the smallest details. I also love the little extras during my stay, such as drinks in the refrigerator and light snacks and beverages in the lounge. It’s not overly flashy, so I can relax, and every time I stay I’m reminded how great this Hotel is. I would definitely like to stay here again when I visit Kyoto.

Thank you for a wonderful stay. The entire Hotel was unified in FAUCHON’s signature pink color scheme, beautifully balancing charm with refined luxury. From the moment I stepped into the Hotel, I was surrounded by an exotic atmosphere, as if visiting a luxury Hotel in Paris, and I was able to enjoy a truly special time. At the top-floor restaurant, I also noticed many guests visiting from France, and it was impressive to feel such an international ambiance while staying in Kyoto. Thanks to the beautiful interior, sophisticated space design, and the warm hospitality of all the staff, this stay was once again comfortable and elegant. I would definitely like to stay here again when I visit Kyoto.

Even before our stay, you emailed to let us know that the Room we had reserved would not have the view we requested, which left a very positive impression on us. After reading these Reviews, I was a little worried about how long check-in might take and about the Room’s smell, but there were no issues at all. That said, I felt the check-in process could be made a bit quicker. We were completely satisfied with everything—the view from the Room, the atmosphere, and how easy it was to use the bathroom area. Above all, every staff member was full of hospitality and truly wonderful. It made us feel reassured and happy. We also liked the Club Lounge’s pleasantly casual atmosphere—it wasn’t stiff or formal at all. We enjoyed drinks such as vodka freely. When we visit Osaka again, I’d like to make a Reservation for a Room with a north-facing view and stay here again.