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I have stayed here several times, and once again I had a wonderful experience. The room, service, and meals were all excellent. This was my first time staying in a room overlooking the Marunouchi Plaza, and I enjoyed a breathtaking view that was different from the Dome side. Each stay brings new discoveries, while the core service and hospitality remain consistently outstanding, which is always so relaxing. It’s the kind of hotel you’ll want to return to again and again after staying once.

Thank you very much for your wonderful hospitality! We truly appreciated the Room upgrade, which made our stay even more comfortable and special. For the 60th birthday celebration meal, thank you for arranging a private dining room at the restaurant, allowing all of us to relax and enjoy a memorable time together. We are grateful for the thoughtful care shown by all of your staff. We would love to visit the newly renovated Brighton Hotel again. Thank you so much!!!

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

I was able to step away from my busy daily routine and enjoy a calm, high-quality 3-day, 2-night stay. The front desk staff’s polished service was truly pleasant, and I felt reassured from the moment I arrived. The Room was kept beautifully clean and well arranged, and I could sense thoughtful attention to detail throughout. I believe this is an appealing Accommodation, perfect for adults who want to relax quietly in Kamakura. Also, the email replies to my inquiries (before my stay) were very prompt, which was extremely helpful.

It was my first stay in a while, and this time I booked a Multiple Night Stay. The Grace Suite Room was wonderful—spacious and comfortable. There were some issues at check-in with how our luggage was handled, but overall we were very satisfied. We also enjoyed dinner again at the teppanyaki restaurant “Shin,” where the chef who has been taking care of us for nearly 10 years made it a truly enjoyable evening. When we come to Kobe, we will stay with you again. Thank you to all the staff.

The convenience is excellent, with the express bus stop from Sendai right in front of the property, and the bathroom’s separate washing area was also a big plus. Above all, I was amazed by how lavish the breakfast was. I chose the Japanese set, and was surprised to be served a tray-style meal that felt just like a Ryokan. Starting with imoni soup served on a small burner, every dish showcased Yamagata specialties—I was truly impressed. Both the quality and portion size were completely satisfying. I would love to stay again.

We stayed with No Meals Included, but we were able to enjoy complimentary late-night ochazuke. The broth was rich and very delicious. There were three of us, and since the washing area for the private open-air bath was a separate shower booth, we ended up taking turns one by one. However, the Onsen itself and the mist shower were both very pleasant. Next time, we’d like to stay again with meals included!

Thank you as always for your kind support. Thank you very much for preparing an upgraded Room again this time. Thanks to you, we were able to enjoy a wonderful escape from everyday life as usual, and we truly appreciate the fantastic time. We look forward to staying with you again next time.

Thank you very much for accommodating our various requests. Thanks to all of you, the proposal was a success, and we had a wonderful experience. We look forward to staying with you again. Thank you again.

I stayed for two days, and I was truly impressed by the staff’s kind and attentive service. I have stayed at many Hotels across Japan, but I was once again struck by the meticulous hospitality at Hotel Okura Kyoto. Throughout my stay, their genuine desire to help guests feel as comfortable as possible came through naturally in many situations. During my stay, I dined at the French restaurant on the 17th floor and also used room service; both the food quality and service were impeccable. More than just its Facilities or location, I feel that the staff’s hospitality itself is one of this Hotel’s greatest attractions. It was a Hotel where I would definitely like to stay again.

Although it’s in a convenient location, I hadn’t had the chance to visit until now, and I was able to truly relax. It was a reassuring Hotel where you can feel Japan’s unique spirit of hospitality. From the courteous explanations by what seemed like an experienced hotel staff member, to the way someone who appeared to be the person in charge quietly checked on things during breakfast, the flexible support in the lounge, and thoughtful touches even after checkout—there was an atmosphere of refined, calm hospitality that naturally made me feel well cared for. The message dessert and flower arrangement I requested at short notice were also wonderful, and the Room was bright and modern—somewhere I’d love to make my “second home.” If I may offer a suggestion, I think a simple map summarizing nearby highlights and how to get there would make the stay even more enjoyable (the sculpture(s), surrounding buildings/area, Hie Shrine, local history, etc.). Also, it would be great to have an easy-to-use solo relaxation Plan or a Plan where guests can casually enjoy matcha. In addition, having liquid hand soap (rather than bar soap) would be convenient. It’s a Hotel I would gladly choose again—whether with family or friends, or even on my own. In the future, it would be wonderful if my family or acquaintances held their wedding ceremony or reception at the neighboring classic house and could stay at this Hotel as well.

Because the property is operated by a small team, there were a few minor things I noticed, but the meals were delicious and served in just the right portions, and I was able to enjoy the bath to my satisfaction with a Reservation. I’d love to come back in autumn to see the fall foliage.

Overall, it is very clean and well-equipped. From the entrance, the atmosphere feels extraordinary and exciting. This attention to detail is carried through to every corner. The Room amenities are excellent, the meals are outstanding, and the service is pleasant. The only disappointment was that the hair dryer felt ordinary and a bit old. Great value for money, highly recommended.

We stayed as a couple. It was a beautiful, wonderful Hotel. The Room was great, and the large public bath was excellent. The counter seats at breakfast are also recommended. It was very tasty and enjoyable while looking out over the streets of Fujieda. If you come to Fujieda, this is a must-stay Hotel!

It was a truly wonderful hotel. I visited Kanazawa with my elderly mother, and booking a hotel in such a great location surrounded by sightseeing spots was absolutely the right choice. Getting around by taxi was smooth and easy.\nBefore check-in we arrived early, but we were promptly shown to our room as they told us it was already ready, which made my mother very happy.\nThe carpets and wall art throughout the hotel were exactly our style and really lifted our spirits.\nWe were also captivated by the Kutani ware mugs and teacups provided in the room. It made us feel, “We’re really traveling in Kanazawa!” and we were so pleased.\nThe coffee tasted especially delicious in those cups, but it was a little disappointing that the same ones weren’t available in the gift shop.\nInstead, we bought Kutani ware as souvenirs at a Kutani shop on our way home.\nFor dinner, since I was traveling with my elderly mother, I had requested seats as close to the buffet tables as possible, but they kindly prepared a private room nearby for us.\nThanks to that, we were able to enjoy our meal at a relaxed pace.\nThank you very much.\nI truly appreciate the staff’s thoughtful attention to detail.\nWe were very satisfied with both the quality and quantity of everything—from Kanazawa specialties like jibuni stew and Kanazawa oden to nodoguro sushi and dessert.\nHere as well, many beautiful pieces of pottery such as Kutani ware were used for small plates, allowing us to enjoy the food visually too.\nI rated the facilities 4 stars only because my elderly mother felt that overall the interior of the hotel seemed rather dark—this is just our personal impression.\nAfter checkout we took the shuttle bus to the station; it was a large sightseeing coach and very comfortable.\nThank you for taking such good care of us.\nWe would love to stay again.

The Room also has a private Onsen bath, and there are four private baths as well—an impressive level of facilities for a pension. The meals offered many dishes, were beautifully colorful, and were very satisfying. We felt thoughtful attention to detail throughout. This is an Accommodation we’d like to return to. We requested an after-bath beer at check-in; we probably should have put it in the refrigerator. It would have been nice to have local craft beer, and we only realized later that we could exchange the in-house wear size, so we rated it 4—but overall it’s basically all 5s. We could also see Lake Inawashiro from the Room.

Conveniently located in front of the station with a convenience store on the first floor, a comfortable Room, plenty of amenities, and courteous service—I was very satisfied. The much-talked-about breakfast exceeded my expectations. In addition to Morioka’s three famous noodle dishes, I could also enjoy pho. Everything was delicious. The staff seemed highly capable and managed the dining area smoothly. They also kindly stored my luggage after checkout, which was very helpful.

Although I had made reservations several times before, I never had the chance to stay until this visit. The Cerulean Lounge was a wonderful space with a refined Japanese atmosphere, and I loved the wide selection of individually wrapped sweets. I was also able to enjoy matcha at a relaxed pace and had a lovely time. I had breakfast at “Sakuragaoka.” Everything was delicious, especially the rice cooked in a traditional kiln and the grilled fish. Thank you as well for accommodating my allergies.

We stayed here to celebrate my husband’s birthday. After letting the hotel know in advance, everyone was so kind, and they even prepared a celebratory card in our room. I was truly happy, and it became a wonderful birthday memory. The room was very clean, and above all, the runway view was amazing. My husband, who loves airplanes, of course enjoyed it, but I also loved spending relaxing time in the room watching planes. Being able to calmly watch aircraft take off and land from so close felt like a real luxury. The bathroom facilities were also easy to use, and having the sink area, toilet, and bath all separated was very comfortable. As I am pregnant, it made the stay especially easy for me as well, and I could rest properly at the hotel. The amenities were well stocked, and I was glad they provided bath salts. The separate pajama set was also convenient, and we could really feel the thoughtful touches that made everything comfortable. The entire hotel was quiet, so we slept well at night. Breakfast had a great variety and tasted delicious—especially fun was being able to make our own zenzai using Eitaro sweet red bean paste. It added a little special feeling to the morning. I think this is a great hotel not only for an overnight stay before or after using Haneda Airport or for aviation fans, but also for anyone who isn’t particularly knowledgeable about planes yet would enjoy relaxing while looking out over the runway. I’m truly glad we chose this hotel for such an important day—my husband’s birthday. Thanks to their warm hospitality, it became a wonderful stay. We would definitely love to visit again.

Thank you for a wonderful stay. The entire Hotel was unified in FAUCHON’s signature pink color scheme, beautifully balancing charm with refined luxury. From the moment I stepped into the Hotel, I was surrounded by an exotic atmosphere, as if visiting a luxury Hotel in Paris, and I was able to enjoy a truly special time. At the top-floor restaurant, I also noticed many guests visiting from France, and it was impressive to feel such an international ambiance while staying in Kyoto. Thanks to the beautiful interior, sophisticated space design, and the warm hospitality of all the staff, this stay was once again comfortable and elegant. I would definitely like to stay here again when I visit Kyoto.