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This Accommodation, Sagamiya, was a wonderful place where we could truly feel traditional Japanese hospitality. As soon as we arrived by car, the staff noticed us right away and came out to assist, kindly helping us park with ease. They guided us to our Room, and the attendant came to greet us and made tea for us. These days we often stay at more Western-style Hotels, so it was a pleasure to enjoy this Japanese-style hospitality again after a long time. We enjoyed a delicious in-room meal in the tatami Room with a lovely view. The open-air bath in the Room was also excellent, and even one night was enough to leave us feeling fully refreshed. All of the staff were very pleasant. We also appreciated the many thoughtful touches throughout our stay—it felt reassuring that experienced staff could make good judgments on the spot. We would love to visit again.

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

This time, I stayed with my parents. In a word, it is a refined Accommodation—like a hidden retreat for adults. The lobby has high ceilings and an open, airy feel, with beautifully maintained gardens. Tasteful jazz plays from a glass vacuum-tube audio system. The staff are calm and friendly. When I mentioned at dinner that I am left-handed, the younger staff shared the information, and they had chopsticks set accordingly at breakfast the next morning—I was truly happy. Small touches like this mean a lot to guests. “Quality” includes the building and furnishings, of course, but what moves guests and makes them want to return is hospitality above all else. The meals were excellent, and the selection of alcoholic drinks was also outstanding. The tableware had great taste as well. My mother said the portion sizes were just right and she could fully enjoy them. That night all three of us said, “Let’s come again.” More than anything flashy, quietness, genuine hospitality from the staff, and delicious food are what make an Accommodation truly exceptional. I would love to visit again during pufferfish season.

We stayed here during my 7th month of pregnancy for a maternity trip. It was our first time staying in Gora, and while choosing among the many Accommodations, we decided based on the availability of an in-room open-air bath, Reviews of the food, and the high level of service—and it was absolutely the right choice. Every dish was delicious, and from check-in to check-out we had a truly comfortable experience. It was our last trip as a couple before welcoming our baby, and it became a very memorable journey. My husband also said that although he has stayed at many Accommodations before, this one left a particularly strong impression and he was very satisfied. We would definitely like to stay again.

I always look forward to the seasonal parfaits, and whenever a new one comes out, I can’t help but come back. This time, it was the grape parfait and the Shine Muscat parfait. I went for a drive with my friend from Yamanashi, then met up with my husband at the Hotel. I checked in in the evening. I relaxed in the Onsen and slept soundly. For breakfast, I had my usual favorite cheese omelet. It’s truly delicious—I keep wondering how you make an omelet that tastes this good. And then, the grape parfait. I shared it with my husband’s Shine Muscat parfait and enjoyed both. They’re so beautiful and delicious—like edible art. I had them last year too and never forgot them, so I was happy to have them again this year. The smiles of all the staff always soothe me as well. What will the next parfait be?

Thank you for taking care of us during the event at Stella Theater. The staff were incredibly attentive, the food was delicious, and everything was simply outstanding.

We stayed here for our silver wedding anniversary trip. Every meal was delicious!! The in-room open-air bath was wonderful, and we were able to relax in the Japanese-Western style Room, which we were very satisfied with! They even prepared a celebratory plate during dinner—it truly made for a happy one-night stay! Thank you very much. We were also happy that the drinks in the refrigerator were complimentary! We would love to stay here again when we visit Hakone!

This Hotel exceeded my expectations—wonderful in every way and an amazing value. All the staff welcomed us with great smiles, and everyone we met at check-in, at the restaurant during dinner, and at breakfast provided excellent service, making our trip to Zao truly pleasant. I was also happy to see their thoughtful attention, such as calling the elevator in advance when we were heading that way. When we entered our Room, there were tea snacks plus chilled sweets in the refrigerator—at this price, I honestly wondered if it was really okay for us to stay here. The Room was also very spacious. The Onsen was of course fantastic, and we were able to use the Onsen at affiliated Hotels as well, which was a real treat for us Onsen lovers. We would love to visit again. Thank you very much.

We were able to relax and had a wonderful stay. We’re glad we chose to come.

We were very satisfied with both the Facility and the meals. In particular, we were truly impressed by the wonderful thoughtfulness of all the staff—those at the front desk, those who served our meals, those who saw us off at the entrance, and those who kept the property clean. Thanks to you, it was a wonderful trip and we are very grateful. Thank you very much.

From the warm welcome to the heartfelt send-off, we were truly satisfied with the hospitality. With the carefully designed interior and a beautiful garden view, we could freely enjoy a variety of delicious Ureshino cold teas, which helped us forget the heat. Dinner was delicately prepared with deep flavors and was beautiful to look at; even my mother, who has visited Onsen all over The whole country, was deeply moved. The bath in our Room was also a continuously flowing Onsen, and it felt wonderful. All of the staff were genuinely kind, and their smiles were soothing as well.

Both dinner and breakfast were delicious, and we were very satisfied. Everyone I traveled with agreed it was delicious and finished every bite. The staff were courteous, and we had a wonderful time with friends I hadn’t seen in a while. Thank you very much.

We stayed here for the first time on our wedding anniversary last year and loved it so much that we visited again for this year’s anniversary. The view from the Room was truly amazing. The food felt very summery, looked beautiful, and was absolutely delicious. It was very quiet, and we were able to relax and take our time. Thank you very much. The only thing that concerned me this time—though it may just be a matter of personal preference—was the smell as soon as we entered the Room. I thought it might have been potpourri placed in the hallway, but each time we walked through the hallway it smelled strange. We would like to visit again in autumn with my mother, and we are looking forward to it.

My first time at Zao Onsen. I love sulfur springs, and I thoroughly enjoyed both the indoor bath and the open-air bath. It was lightly raining, but they had a hat-like cover (like what Jizo statues wear) available so my head wouldn’t get wet. Thanks to that, I was able to relax in the open-air bath as well.\nThe meals were also excellent—Yamagata beef and all the other dishes were delicious. The rice was Tsuyahime, making for a high-quality dinner with local ingredients.\nThanks to the staff’s warm smiles and attentive service, I had a wonderful time.

I heard this is the oldest property in Reggina. The building did feel a bit dated, but it was kept very clean. The bedding was comfortable and I slept well. The staff were especially wonderful. Reggina is consistently pet-first, which made us feel at ease. Both dinner and breakfast were Japanese-style and very delicious.

This was my second stay at this auberge. I was deeply moved on my previous visit, so this time I brought my family. The simple Room felt very relaxing, and the thoughtfully prepared cuisine was not only delicious but also beautiful to look at. Everyone who served the meals—led by Madame and the chef—was courteous and kind, making both dinner and breakfast truly wonderful. Everything we purchased to take home, including paella, hamburg steak, jam, and cheesecake, was delicious; even now, about a month after our stay, they bring back fond memories of Auberge de Oishi.

It was a very cozy Hotel. The delicious breakfast, the staff’s warm smiles, and the clean Room—everything offered service and quality beyond the price. Because of the rain, we spent more time at the Hotel, but it was very comfortable. When I visit Kyoto again, I would definitely like to stay here.

This Hotel impressed us in every way—hospitality, Facility, everything. At check-in, a staff member even came out to the parking lot to greet us. While enjoying a welcome drink, we received a thorough explanation of the property. The kids were beyond excited about how spacious and spotless the Room was, and about the view. There were thoughtful loan items such as card games, so not only the children but also we parents had a great time. We were also happy to find ReFa straightening and curling irons and a SHARP drum washer-dryer permanently installed, with detergent provided as well. The cleaning was impeccable down to every corner—truly impressive! (We stayed at another luxury Hotel the night before and noticed uncleaned areas and even flies, but here there was nothing like that—everything was beautiful.) At night, we relaxed by floating in the pool while gazing at the stars. And then breakfast—again, amazing: tender Wagyu steak in the morning and carefully prepared dishes using local ingredients. We had mentioned it was an anniversary trip, and they even prepared a cake and drinks for us. Every staff member was polite and warm; our 6-year-old son says it’s “the best Hotel ever.” I didn’t know Kouri Island could be such a wonderful place. We would absolutely love to stay again—with this Hotel as our main reason for coming back.

The meals were truly outstanding. The sake pairings were also excellent. This is an Accommodation I definitely want to return to for the first time in a while.

We stayed here for a Multiple Night Stay in early August for a family trip. The welcome cruise we had been looking forward to felt like a private charter, perhaps because it was late, and the sightseeing cruise inside Huis Ten Bosch exceeded our expectations. The Hotel is stunning—not only from the outside, but also with an incredibly elaborate interior that feels overwhelmingly luxurious. After walking down seemingly endless wide corridors, we were shown to our Room, which had a spiral staircase; the upstairs bedroom area was charming and was a big hit with our two daughters. For dinner on the first night, we made a Reservation at one of the Hotel restaurants and enjoyed a delicious meal while listening to live music. Breakfast requires some caution as the buffet can get crowded, but everything—including shabu-shabu—was excellent. The only drawback is that the Onsen is located some distance away, though that can’t really be helped. The Hotel staff were very polished and left us with a great impression. Overall, we were extremely satisfied. Thank you for such an exceptional experience.