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Despite booking on short notice, we found a wonderful Accommodation. In response to our request for consideration regarding parking, you contacted us immediately, and we truly appreciate your exceptionally prompt support—something we rarely experience even after staying at many Accommodations. The amenities were excellent, and the two of us were already talking about visiting again soon. We hope to build a long and positive relationship with you.

The staff’s hospitality was outstanding. The Room was clean, and the bath was very relaxing. There were plenty of drinks and snacks provided, which was a nice touch. Breakfast was also delicious, especially the rice-based dishes.

I had a very comfortable stay. Once again, I was delighted by the warmth of all the staff. Everyone is attentive and hardworking, and your hospitality truly comes through—creating a relaxing atmosphere. Last time I was too full to try the late-night tantanmen, so this time I moved dinner earlier and adjusted my timing by singing karaoke right up until then. The tantanmen was the perfect portion and delicious. I will definitely visit again. Thank you very much for your kind care.

This Accommodation was the final stop on our 3-night, 4-day summer trip through Okayama, Tottori, and Shimane, and it was truly a wonderful place to end our journey. Check-in was very courteous and smooth, and I was surprised—in a good way—that an attendant escorted us to our Room while explaining the building along the way, which is rare these days. They also carefully explained everything in the Room, and I was impressed by the traditional level of hospitality. The Room had great taste, and the open-air bath in the Room was free-flowing Onsen water. It was a bit hot, but adding some water quickly made it comfortable enough to enter, so we enjoyed it many times during our stay. With Rooms that have an open-air Onsen bath, insects often get into either the bath or the Room, but for some reason we had no such issues here and were comfortable throughout. Dinner was served in a private room; the attendant’s explanations were thorough, and everything tasted excellent. The final dish seemed especially delicious—my husband and son even asked for seconds. Breakfast was buffet-style. We went at a later time close to last order, but we were not rushed at all and could enjoy our meal comfortably until the end. We chose late check-out as well. Although there were hardly any other guests around at that time (at other Hotels with late check-out there are usually few staff members left and no send-off), they continued to assist us until departure—taking photos for us and seeing us off properly—which felt like outstanding service. In addition, there were foot reflexology massages as well as foot baths, hand baths, and even face baths. Our Plan also included lounge access—all of which we enjoyed. It is rare to find such a large Ryokan (Hotel) with excellent Facility offerings, ample staffing levels, great service, plus wonderful meals and Onsen. It really shows their dedication. We had a very satisfying stay. Thank you very much.

I checked in at night, and although it was fairly crowded, the staff handled everything smoothly and discreetly handed me a bag for the amenities. When I entered the Room and opened the curtains, I could see the lights of the Grand Nikko Tokyo Bay Maihama, which was exciting for us with DisneySea planned for the next day! Above all, the Facility was excellent. The next day we stayed at an official Hotel, but this Accommodation was better. I would love to stay again. Thank you very much.

We thoroughly enjoyed the stunning ocean views and the soothing atmosphere on rainy days, and we were very satisfied with the warm service from the staff and their excellent hospitality. The chinsuko made at the restaurant was delicious, and we were also happy to be able to buy some as a souvenir to take home. Next time, we’d like to stay in and enjoy a relaxing “staycation” at the Hotel!

This was my second stay. Last time I had plans and couldn’t use the lounge, but this time it was raining, so I was able to relax there both during the day and at night. The complimentary alcohol service and duck soba were a wonderful touch. Although I hadn’t booked a Plan with breakfast, I wanted to try it and bought a ticket the next morning. There was a wide variety of dishes and everything was delicious—especially the zunda mochi, which truly lived up to its reputation as a Sendai specialty. It was an extremely satisfying breakfast. Everyone at the front desk, in the lounge, and at the breakfast venue was genuinely kind and provided excellent service, making my stay very pleasant. The Room felt clean, there were several types of pillows to choose from, and I personally appreciated having two towels. I would love to stay here again. Thank you for taking such good care of me.

This was our second stay since last year. We were impressed last year as well, but this year we truly enjoyed an even more relaxing time thanks to the wonderful hospitality of the staff. Of course, the cuisine was also top-class Kyoto kaiseki. We will be back again during the Obon holidays next year. We are truly grateful.

We stayed here to celebrate our dog’s first birthday. It was our first family trip with the puppy we had just welcomed home, and we had many worries, but thanks to the kindness of the staff and the well-stocked amenities, we were able to relax and enjoy a comfortable stay. And above all, the meals were delicious!! We had both breakfast and dinner, and both left us completely satisfied—full in body and heart. The Onsen in the large public bath was wonderful as well. The open-air bath in our Room is not an Onsen, but it was spacious and relaxing. Our family has already been saying how we want to come back again soon.

Thank you for taking care of us on the final day of our 3-night, 4-day trip to Nikko. Away from the lively area around Toshogu Shrine, we were able to savor Nikko deeply and quietly. From arrival to departure, every member of the Accommodation spoke to us warmly with a smile, and we spent our time feeling truly relaxed. The amenities in the Room and the drink service were also thoughtfully prepared down to the smallest details, and we did not feel inconvenienced in any way. The meals and Onsen we had been looking forward to most were absolutely wonderful, making these two days a truly happy time. Nikko’s water is excellent, and the coffee brewed with it was especially delicious—I even bought some beans on my way home. I’d like to brew coffee once more with the water you kindly gave us and reminisce about our trip to Nikko. I am also grateful for your courteous phone call when I carelessly left something behind in the Room, and for sending it promptly. We would love to visit again. Thank you very much.

This was my second stay, following last year. The lobby, Room, and large public bath are clean, spacious, and comfortable. The large public bath is excellent. The Onsen leaves your skin feeling smooth, and I especially liked the open-air bath with a very hot option. Breakfast featured many Chichibu specialties and was healthy, so I could eat plenty without feeling heavy—while still offering hearty options for those who want a more filling meal. I’d love to stay here again when I visit Chichibu.

Right in front of Kugenuma Beach, it was quiet and away from the bustle of Enoshima. It’s a wonderful small Hotel where you can enjoy a special getaway while truly relaxing. The in-Room meals were delicious, and we also appreciated that the Hotel partners with great nearby restaurants and provides Shuttle Service. The staff were all kind as well. We felt it would be an excellent place to stay as a vacation home alternative.

The Onsen on the 11th floor was great, with a sauna and an open-air bath that felt wonderfully spacious!

I have been staying here for some time, and recently I always stay for three nights. Each time, the property is quiet and thoroughly cleaned throughout. The wonderful, delicious meals were excellent, and both the open-air bath and the large public bath were spotless. The background music was also pleasant. The Room has two rooms with a veranda, and it was the perfect size for just my spouse and me. The staff’s service was also good.

The front desk service was courteous, and I appreciated that they promptly called a taxi for the next day. The Room was clean and comfortable. In addition, there is a convenience store attached to the Hotel, which is handy even when it’s windy and rainy. I would like to stay here again.

My wife and I stayed for two nights over a weekend trip. Unfortunately, it rained, so we couldn’t fully enjoy sightseeing in Kanazawa as planned. However, the time we spent at the Hotel was incredibly comfortable, and thanks to the wonderful lounge and the thoughtful care of all the staff, it turned into a truly satisfying stay. We arrived at the Hotel around noon. Our car was taken care of with valet service, which made it easy for us to head to Omicho Market. We enjoyed rock oysters, Noto beef croquettes, grilled scallop skewers, and more. When we returned to the Hotel around 2:00 p.m., even though it was before check-in time, we were kindly told that our Room was already ready. The Room was spotless and had a calm atmosphere—such a welcome gesture after walking in the rain. What I had been looking forward to most during this stay was the club lounge. We were amazed by how well stocked it was: their famous cakes, sandwiches, a wide selection of drinks, and even Häagen-Dazs ice cream. The evening offerings were also excellent—far beyond what you’d expect from “just a lounge,” and more than enough for us as dinner. We were also excited about breakfast. Although we had to wait a little due to full seating, the food exceeded our expectations. It felt distinctly Kanazawa-like as well, and we were very satisfied. Above all else, what left the strongest impression was the staff’s smiles and hospitality. Throughout our two-night stay, every staff member greeted us with genuine warmth, and their attentive care comforted us again and again. Even when checking out and leaving, there was one last pleasant surprise. When our car was brought to the entrance via valet service, chilled mineral water had been placed in the cup holders. My wife and I were truly touched by such thoughtfulness until the very end. Since we couldn’t do as much sightseeing in Kanazawa due to the rain this time around، our time at this Hotel became an especially memorable part of our trip. When we visit Kanazawa again، we would definitely love to stay here. To all of your staff، thank you very much for an amazing two nights and three days.

As a wheelchair user, I stayed in a barrier-free Room. It was close to the elevator, and the bathroom had an assisted shower chair, so I could use it with peace of mind. I could feel the care and attention to detail in the various amenities, and I was comfortable throughout my stay. It became a wonderful memory. Thank you very much!

I still couldn’t forget the wonderful impression from our previous stay, so we chose to stay again on this special occasion—our family member’s birthday. During our stay, the Hotel surprised us with a birthday cake, and we were truly touched by their thoughtful gesture. Inside the property, we enjoyed strolling through the historic Kasuien and the beautifully maintained gardens, spending a relaxing time while feeling its long history and charm. Throughout the Hotel, you can sense the dignity and elegance that comes from being loved by many notable figures and historical personalities. For dinner, at my son’s request we had teppanyaki; not only was the food excellent, but the attentive hospitality made it a memorable experience. The spacious, comfortable Room and the soothing Onsen were also wonderful, allowing us to unwind and forget about everyday life. Thanks to the warm hospitality of all the staff, it became an irreplaceable birthday. We sincerely appreciate everything. We would love to stay again when we visit Kyoto.

First of all, the cleanliness of the Hotel’s Rooms and other Facilities was very, very good. I stayed for three nights and treated myself by taking an Obon holiday at this Hotel. It was an Obon holiday filled with gratitude for the food and all the staff. The Onsen was also wonderful, and I felt genuine care in every detail, including the free ice pops after bathing. Thank you for such a wonderful trip with my dog. I will come again, and I look forward to staying with you then as well.

I stayed one night in Kyoto, a city I love, to go hydrangea viewing. I arrived before check-in, but I was able to relax in the lounge overlooking the beautiful garden with a cola and cake. Soon after, I was shown to my room, which I truly appreciated. As I don’t have much stamina, I chose this Hotel so I could rest well while still enjoying the feeling of being on a trip in Kyoto. I made a Reservation for a room with views of Kōmyō-ji Temple’s main gate and the Hotel garden from the window. Including the magic hour at dusk and dawn as well as the nighttime illumination, the scenery was even more wonderful than expected, and it was truly relaxing. It was also adorable to see snails and umbrellas drawn in the Hotel’s stone garden outside the window—so perfect for Japan’s rainy season. In my room there were Gion Tsujiri kabusecha green tea, black tea, and coffee; plus complimentary juice and beer in the refrigerator. Enjoying a slow Hotel stay while watching the beautiful view and changing sky was simply amazing. In particular, there was a chocolate-scented coffee capsule called “Chocolatino” for the espresso machine—I woke up before dawn and felt so happy having my morning coffee while watching sunrise magic hour. The beer also had stylish yuzu and fruity aromas, and drinking it in a bathrobe after bathing tasted exceptionally good. From 15:00 to 18:00, welcome drinks were available in the lounge. There were champagne and white wine—both favorites of mine—and I enjoyed them at leisure. As I’m a light eater traveling solo (and had just eaten cake), pairing drinks with some potatoes was more than enough for me; however, it also felt like you could enjoy a proper dinner there as well—meat dishes, desserts, and more—which seemed great because you can adjust freely depending on your mood. I love baths as well, so I was happy that there were stylish, high-quality bath salts and amenities provided in generous amounts. Twice—at night and again the next morning—I soaked properly in a bathtub where I could fully stretch out and relax. Breakfast overlooking the garden was wonderful too; they kindly arranged seating where I could feel comfortable on my own. After breakfast each day, between attending morning services and taking walks around the garden grounds (and more), it felt incredibly fulfilling. The gardens within this Hotel also had seasonal flowers such as hydrangeas and bellflowers (kikyo). Including nighttime illumination visits too—I took three walks total: evening, night, then morning—and being able to enjoy Kyoto’s seasonal atmosphere without even leaving made me extremely satisfied. It was an amazing trip to Kyoto!