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I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

On a midsummer night, I arrived exhausted from the heat and work. As soon as I stepped into the new, refined entrance, it was cool, pleasantly scented, and calming—I felt relieved. After check-in, a staff member explained the Facility and amenities. Their gentle service was perfect for guests who just want to sleep peacefully. There were several types of bath salts available, and the basic skincare set was Sekkisei. When I entered the Room, I had a clear view from the window of the well-kept lawn in front of the station and passing trains. Watching the nighttime station area from a clean, cool Room gradually made me sleepy. I was also happy to find Chill Out and chocolate in the refrigerator. The shower head was ReFa, and the hair dryer was Dyson. I slept comfortably. This is a new, clean, modern Hotel where you can rest well in an urban setting. The staff were calm, gentle, and wonderful throughout my stay. I will definitely stay again.

The guest room was very clean, and we were able to relax and fully enjoy the semi-open-air bath. We also made a Reservation for the sake pairing Plan, and they suggested many types of sake that matched our preferences, which made it a wonderful experience. The food was delicious as well—this is an Accommodation we would love to visit again! All of the staff were kind, making this trip truly unforgettable. Thank you very much.

Since dinner isn’t included, there is a shuttle bus to and from the Kanazawa Station area, which makes it easy to go out to eat. Even though it’s one Room, the bath and toilet are in the middle, so it feels like the space is divided, which I liked. The breakfast buffet has a wide variety of options; the Kanazawa curry is delicious, and there are plenty of side dishes too—it's a luxurious breakfast that I really enjoyed. As soon as you enter the Hotel entrance, it smells wonderful, which I loved. I will definitely stay here again when I visit Kanazawa.

The front desk staff were wonderful! Even though we checked in after midnight, they kindly accommodated us. We stayed here the night before heading to Kusatsu Onsen. This time, our family used the Special Room. As soon as we entered the Room, it was incredibly spacious!!! The bathroom in particular was huge and amazing!! There were plenty of amenities, which was really helpful—and when we opened the refrigerator, there were complimentary drinks!! There were also cup udon noodles on the table for each of us!! The service was excellent and we were very satisfied! For this price, the Room size and service are more than enough. A truly satisfying Hotel!! We would love to stay again.

This is a truly wonderful Hotel. The service, the Room, and the breakfast are all exceptionally attentive, and there are delightful surprises everywhere. The art pieces throughout the Hotel are also fascinating. It’s fun just to walk around and look at them, and it’s especially nice that whenever I spoke to the staff, they gave thoughtful, well-informed answers. Thank you very much.

Thank you as always for your hospitality. We had another comfortable stay and would love to return again in the future.

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs. We would definitely like to stay again.

Thank you, as always, for a wonderful stay experience. With this visit, I have successfully completed my 8th stay, and have now completed two full rounds of all four venues included in the “Gastronomy Plan.” Compared to when I first stayed, the staff’s service feels even more composed, and I truly sense that an excellent environment has been established. The quality of the club lounge has also improved significantly, making my stay even more comfortable. I am scheduled to stay again next month and am very much looking forward to it. It is wonderful to see the General Manager and all staff members growing day by day as you aim to become one of Japan’s top Hotels. This is a Hotel I hope will continue striving for even greater heights. Reviewer FACT: Certified sommelier. Total Michelin stars across restaurants visited in Japan and abroad: 720+ stars. Elite member across all three major airline alliances.

The staff’s hospitality was outstanding. The Room was clean, and the bath was very relaxing. There were plenty of drinks and snacks provided, which was a nice touch. Breakfast was also delicious, especially the rice-based dishes.

Every staff member was attentive, the Hotel was spotless and dust-free, the Room air felt fresh and clean, and it was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent: eel rice bowl, chirashi sushi, miso soup, melon, and more such as tsukudani and Toraya sweet bean paste—everything was thoughtfully selected down to the smallest details, so I could relax and enjoy it little by little. I’d love to stay again.

The lobby and front desk staff always greeted us and were very polite and kind. The complimentary drink service and amenities were excellent. Our Room was on the top floor, with views of Tokyo Skytree and Tokyo Tower in the distance from the window. This is a quiet Hotel where you can relax at ease. The smart TV was also great. Breakfast offered a wide variety, and the omelet was especially delicious. The parking staff were also helpful, making it easy to use the parking facilities. We will come again.

The Room is spacious, and you can enjoy panoramic views of the ocean and Mt. Hakodate from the terrace. Perfectly located midway between the Hakodate Morning Market and the Red Brick Warehouses. “Hasegawa Store” and “Seicomart” are nearby, which is very convenient. The bathroom was easy to use, and the staff were helpful. I’d like to recommend it to others, and I’d stay here again on my next visit.

We stayed here for a live concert at LaLa Arena TOKYO-BAY in Minami-Funabashi and to enjoy Tokyo DisneySea the next day. Since it’s a Hotel directly connected to Maihama Station, it was very convenient that we could leave our luggage both before check-in and after check-out. Breakfast starts at 6:30 a.m., which was great because we had plenty of time to line up before the park opened. You can also choose amenities freely, and there were plenty of options that helped relieve the fatigue from all the walking. The Room was a twin (Casual 2). It’s slightly compact, but it wasn’t an issue as we could spread our luggage out on the bed. We’d like to stay again.

I stayed for a total of two nights and was able to work comfortably. There was a desk and chair, and the chair was comfortable to sit in. From noon, there was a time when I could enjoy sweets, tea, coffee, and more, and from the evening there was a time when I could enjoy alcohol and snacks—making for a pleasant change of pace between work sessions.

We stayed in the largest Room with five people! It was comfortable, with private spaces as well. We were impressed to find three toilets and a sauna. The stylish space, well-stocked amenities, and spotless cleanliness throughout made our stay very comfortable. Thank you to all the staff for your help. We would love to stay again.

We stayed here with our family again after a long time, and we felt the service had improved even more. All the staff were very courteous, and we were truly happy that they remembered our previous stay. The meals were excellent—not only dinner, but especially breakfast, which offered an impressive variety and was delicious. We were also surprised to see the owner personally serving guests at breakfast. This is an Accommodation we would love to visit again. Highly recommended!!

We stayed at this Accommodation on our first trip as three generations of our family because in-room dining was available. It was close to the station, and both the exterior and the lobby felt clean and well maintained, giving us a very pleasant impression at check-in. The proprietress and all the staff were truly kind, providing warm and thoughtful service. The Room, the meals, the bath, and the service were all excellent—we were completely satisfied with this Hotel. Above all, the hand towels had such a wonderful fragrance that we even asked the proprietress about it at check-out. It was a truly relaxing trip that left us completely satisfied.

The service from the female staff was truly outstanding. Breakfast was delicious, and I also enjoyed ordering extra natto, steak, egg over rice, and curry multiple times. As it is new, the entire Hotel is exceptionally clean. The Room is just as impressive as at hotel the Mitsui. Depending on the Room category, the amenities are BVLGARI and excellent. Rather than visiting Miyazaki itself, I’d like to come back to Miyazaki again—because of this Hotel—to enjoy yakiniku.

I always stay here to enjoy an extraordinary and special time away from everyday life. The cocktail-time dishes, carefully prepared right in front of us by the dedicated Club Lounge chef, are of outstanding quality and impress me every time. Also, on the second day, the executive chef came around to greet guests, and I was honored to meet them. All of the lounge staff always provide warm, personal service with a smile. Even after checkout, they kindly saw me off until I got into my taxi. Once again, I was truly soothed by the delicious food and exceptional hospitality. I am deeply grateful to all of the staff. I look forward to seeing you again.