ทั่วประเทศ × ที่พักชั้นสูงการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We stayed in Yokohama on the first day, visited Yokosuka on the second day, and decided to stay overnight on the Miura Peninsula. The Accommodation is a renovated historic building, and it beautifully preserves the original design from that time inside—it was truly atmospheric and moving. Our child was also surprised at how spacious and clean it was. Miura may not have the flashy feel of other tourist spots, but we were impressed by how many buildings have a nostalgic, old-fashioned charm. In the evening we went to a nearby seafood restaurant, and it was outstanding. I also highly recommend taking the Nijiiro Sakana-go boat tour. The staff at the Accommodation were very kind as well. Thank you very much.

Our family stayed for one night. The Accommodation was excellent, and all the staff were truly kind, so we had a very pleasant stay. Thank you very much. When we checked in, we received a 100th-anniversary booklet for a Ryokan at Tateshina Onsen (a sister property?). It sounded familiar, so after returning home I checked and found that we had actually stayed there when my son was still very young (nearly 20 years ago), because the tatami-mat bath felt safe for children. I’m sorry to say I had completely forgotten, but it felt like a wonderful connection. Next time, I would love to visit Tateshina Onsen as well along with this Accommodation.

The Room was a beautifully renovated guest room with an open-air bath, and I was happy to be able to relax and enjoy the Onsen in the Room as well. The staff were very courteous, and we had a comfortable stay. Dinner was delicious, featuring mainly seafood. We also really enjoyed watching the explanation and live demonstration of Oga Peninsula’s specialty stone-grilled dish. Breakfast was a buffet, and everything was tasty—we were completely full. It was a bit of a long trip, but we made wonderful memories. Thank you very much.

I stayed here while reuniting with an old friend. As soon as I entered the Room, fireworks at Marine Stadium went off, making it feel like a warm welcome. The check-in and guidance were very courteous, and breakfast the next morning was truly delicious. My friend who traveled from far away was also very happy. I will stay here again. Thank you very much, and congratulations on your 35th anniversary!

This was my third stay, and every time I’m amazed by the thoughtful attention shown to guests. Even though I was traveling solo and only had breakfast included, I was treated so warmly, which I truly appreciate. As soon as I parked, a staff member came right out and carried my luggage for me. I even had a laptop with me, so it was quite heavy, but they carried it cheerfully and with great care. A staff member I’d spoken with before remembered my name and kindly took the time to greet me even while busy cleaning—it made me very happy. Last time, when Kanaru suddenly wandered off, they gently reassured me by saying, “It’s because a staff member who gives him treats just walked by,” which really warmed my heart. This time I got to pet him a lot, and I was also glad to hear more stories about Kanaru. Even late at night when heading toward the parking lot, there were staff members at the front desk and near the entrance/exit area, which made me feel safe. At breakfast as well, the pleasant greetings and guidance put me in a great mood, and having someone serve rice and miso soup made me feel at ease—I didn’t have to worry about spilling anything. I also overheard them telling another guest, “A window seat has opened up—would you like to move over?” and it really showed how much they want guests to be happy. (I understand this depends on timing and available seating.) At checkout too, they carried my heavy luggage all the way to my car—I was impressed until the very end. There were countless other thoughtful touches and support that I can’t possibly list them all. The more I visit, the more comfortable it feels here. Among Accommodations with high Reviews online there are some where you wonder why—but this place is the opposite. I honestly think 5.00 would be fair; in reality it exceeds its Reviews! As soon as I got home, I already wanted to come back again.

I’m glad I was able to stay at my favorite Accommodation again this year. The attention to detail in the food and the beautiful tableware are wonderful, and every time I feel relaxed and go home refreshed. I especially enjoyed the fish dishes—ones I’d heard of but never tried before. The hospitality was also thoughtful and attentive. It’s an Accommodation I’d love to stay at again.

Both dinner and breakfast were served in a private dining Room, so we could relax and eat at our own pace. The service timing was perfect, and we were fully satisfied with the quality and generous portions of the meals. We also loved that they featured plenty of locally sourced ingredients. The fireworks were spectacular from the rooftop, and the open-air bath in our Room was excellent.

We stayed as a couple. We had been interested after seeing it on the website and social media, and our stay exceeded expectations—especially the meal at LA VIGNE DINING FÛDO, which left a lasting impression. Being able to savor dining at the Hotel at a relaxed pace made for a truly satisfying experience. The Room and interior spaces were beautifully designed, and we found the scent throughout the property and in the bath amenities very soothing. The bright Room also had a kitchen, which made it feel more like staying in a vacation home than at a Hotel. It was such a wonderful stay that we’d love to return. Highly recommended.

We thoroughly enjoyed the silky Yuda Onsen. We also chose the BBQ for dinner, and everything was delicious (beef, pork, chicken, vegetables, etc.). The Matsuri sauce in particular was outstanding—we bought three bottles to take home. We stayed in a Japanese-style room; it was spacious, and the futon was comfortable, so we had a very pleasant stay. Thank you very much.

On the day of my stay, I decided on a whim and the Accommodation kindly accepted me, so I arrived after 8:00 p.m. When I told the man at the front desk that I was heading to a nearby izakaya for dinner, he cheerfully said, “Then please take this,” and gave me drink coupons for the place, lent me an umbrella, and even showed me a shortcut—always with a warm smile. It really put me at ease. The private bath was open until 11:00 p.m., so even though I arrived late I could still relax and enjoy it. I also appreciated having a beer vending machine in the building. The property is old, but clean in an unpretentious way, and I felt comfortable using everything—the Room, futon bedding, and amenities. The other guests also seemed very considerate. Breakfast was great too—the main dish (grilled pork? hot pot?) went perfectly with rice and egg over rice. These days it’s rare, but everyone on staff seemed to be Japanese—maybe just by chance? Everyone provided service that more than made up for the age of the building, and it was very comfortable overall. To be honest (and no offense meant), I only made a Reservation because there happened to be availability and didn’t expect much—so maybe that’s why it felt even better than expected. Next time I’d like to visit with dinner included as well. Thank you very much.

It was my first time in a while soaking in a bath with a strong sulfur scent, and it truly felt like, “I’m at an Onsen!!!” I was very satisfied. The front desk staff and the dinner service staff were also young, efficient, and excellent.

This Accommodation let us fully enjoy both the sea and the Onsen. The sound of the waves heard from the tatami Room was truly, truly soothing—it was a Room that made us want to keep watching and listening forever, and to stay longer. From arrival to departure, every staff member was kind and attentive. We were able to enjoy the meals, drinks, and even late-night ramen. There wasn’t a single thing to complain about—this is a place we absolutely want to visit again. Thank you for such a wonderful time.

I stayed here on my birthday last year and had a wonderful time, so this time I stayed for two nights to celebrate my friend’s birthday as well. The meals, the baths, and the hospitality were all excellent—I was completely satisfied! I’m also grateful to the staff member who took care of us. Thank you for bringing the cake to our Room after dinner. I was also happy to receive the flowers from the Accommodation as a gift. We could see the ocean from our Room, and it almost felt like a waste to go out. It’s quite far from Yokohama, but I would definitely love to visit again. Thank you as well for the Diamond Member benefits. I went fishing, but perhaps for safety reasons, the barbs on the hooks seemed too small and I couldn’t keep bait on them. Since I usually enjoy fishing, it was disappointing—but next time I’d like to bring my own hooks and bait.

It was a very satisfying trip to Shirahama. This Accommodation is in an excellent location, close to Shirarahama Beach. The Room was thoroughly cleaned, and we were very satisfied. We love Onsen, so we were happy with the large public bath here. The food was delicious as well. All the staff were attentive and helpful—thank you very much. It was an Accommodation that exceeded its price. We were also blessed with good weather and could relax at our leisure. It’s an Accommodation that makes us want to come again.

I stayed at this Accommodation to meet friends. From arriving in the lobby through check-in and check-out, the staff’s courteous and pleasant service was truly wonderful, and thanks to them I was able to spend my entire stay comfortably. For dinner, I had the “Tanchou” course. Enjoying a meal with wine while watching Sapporo’s beautiful evening sky shift into the night view was exceptional. After dinner, I finished the night at the “SKY J” bar. When I visit Sapporo again, I would definitely like to stay here.

This was my first business trip to Aomori, and after reading Reviews, I chose to stay at Kaosenkaku. The view of Mutsu Bay from the Room was even more breathtaking than I imagined, and the sunset was truly soothing. At dinner, we enjoyed Nebuta Festival hand dances, folk songs, Tsugaru shamisen performances, and dancing—since we didn’t have time to go sightseeing, it made our stay feel like a full Aomori experience!! Next time, I’d love to visit again and take my time exploring as well. Thank you for a wonderful time.

My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time or place—we always received accurate and courteous assistance. What made us happiest was celebrating my husband’s 70th birthday at the restaurant. As a complimentary service, they provided sea bream with celebratory red rice and a dish accompanied by sake. They also dressed my husband in a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant staff’s thoughtful hospitality. The food was excellent, especially the fresh seafood. The Awa Odori event was also very enjoyable. Thanks to everyone at the Hotel and restaurant, it was an unforgettable trip, and we are truly grateful.

I sincerely appreciate the Hotel’s warm hospitality. From the moment I was greeted, I felt a heartfelt welcome. The attentive care at check-in, the attention to detail in every meal, and even the complimentary green tea at check-out all reflected the Hotel’s genuine commitment to guest service. Wonderful! If I have the chance to visit Hakone again, I would definitely like to stay at this Hotel again.

This Hotel is perfect in every way—from the Room size and hospitality to all services and cleanliness. It was the best Hotel I have ever stayed at. I felt the price could easily be twice as high. Above all, it was calm and relaxing, with only Japanese adults staying there, which helped me truly unwind. I would love to visit again.

This was our first stay on the Club Floor in two years, and thanks to your courteous and pleasant service from check-in onward, we had a very comfortable time. Maybe it’s Okinawa, maybe it’s The Terrace Hotels—either way, the juice in this lounge always tastes especially delicious. We also visited the newly introduced nightcap service, and it was wonderful to relax after dinner with coffee at Maroad. There were piano performances on both nights; each pianist arranged familiar tunes from Studio Ghibli and Disney that anyone can enjoy, and my wife and I had fun listening while guessing the song titles. A lounge staff member who assisted us two years ago even remembered us—just as my wife and I had hoped—and we truly enjoyed chatting together. This time we also used the gym and La Sima for the first time, and my wife was delighted, saying, “This was our most enjoyable stay at The Naha Terrace ever!” Thank you again to all of your staff. We look forward to seeing you again next year.