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We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

The moment we stepped into our split-level Room facing the river and surrounded by lush greenery, we could feel the fresh airflow. The private baths, available without a Reservation whenever you feel like stopping by, are each thoughtfully designed and a pleasure to try, and the large public bath is spacious and deeply relaxing. Meals in the dining area are high-quality dishes that make the most of local ingredients, and we also loved the wide selection of all-inclusive drinks. Finishing with coffee and dessert in the lounge made for an outstanding dinner experience. The next morning, after enjoying an early bath, we had an excellent breakfast with items like dashimaki tamago (Japanese rolled omelet) and freshly grilled kinmedai (splendid alfonsino). Thanks to the staff’s warm smiles and exceptional hospitality, we enjoyed a truly wonderful getaway. We would love to return in another season.

From the attentive staff and beautifully prepared, delicious cuisine to the spotless Room and two different baths that were both wonderfully relaxing, our stay was satisfying from start to finish. The Japanese sweets provided in the Room were especially delicious—I almost wanted to buy some to take home (they may even be handmade). If I had one small wish, it would be that the lounge drinks included alcohol, which I personally think would have made it even better. The staff’s warm smiles were the best hospitality of all.

A refreshing solo trip to Yamagata! Even the Golden Week crowds melted away in the hot bath and massage chair, and choosing the Japanese-style breakfast was absolutely the right call. Flawless!

My first time at Zao Onsen. I love sulfur springs, and I thoroughly enjoyed both the indoor bath and the open-air bath. It was lightly raining, but they had a hat-like cover (like what Jizo statues wear) available so my head wouldn’t get wet. Thanks to that, I was able to relax in the open-air bath as well.\nThe meals were also excellent—Yamagata beef and all the other dishes were delicious. The rice was Tsuyahime, making for a high-quality dinner with local ingredients.\nThanks to the staff’s warm smiles and attentive service, I had a wonderful time.

This was my first business trip to Aomori, and after reading Reviews, I chose to stay at Kaosenkaku. The view of Mutsu Bay from the Room was even more breathtaking than I imagined, and the sunset was truly soothing. At dinner, we enjoyed Nebuta Festival hand dances, folk songs, Tsugaru shamisen performances, and dancing—since we didn’t have time to go sightseeing, it made our stay feel like a full Aomori experience!! Next time, I’d love to visit again and take my time exploring as well. Thank you for a wonderful time.

Due to my child’s entrance exams, this was my first visit in several years, but the building is well maintained and exceptionally clean. The updated loungewear was very comfortable to wear. Even more impressive is the service from the Hotel staff—everyone at the front desk, restaurant, lounge, and housekeeping consistently provides such pleasant hospitality. There are many Hotels with great facilities but poor service; however, I felt that Grand Phoenix Okushiga is on a different level. As for dining, Italian cuisine is my personal favorite.

Choosing Richmond was the right decision. There’s a 24-hour supermarket next door, plenty of parking, and the event venue is also nearby—overall, we were very satisfied!

Despite being in the city center, the top floor features an open-air natural Onsen bath with panoramic views over Mutsu Bay. After staying here, I can’t go back to other Business Hotels. The Room was spotless, the TV was large, and having a door between the entrance area and the bedroom made it easy to relax and sleep well. Breakfast was packed with Aomori specialties. I was very satisfied.

It’s close to Aomori Station, and we chose it because the bathroom and toilet are separate. The Room was clean, spacious enough, and easy to use. The selectable amenities offered a wide variety, with many items that women will appreciate. Having a convenience store on the first floor is very convenient. This is a Hotel I would like to stay at again.

Every dish reflected such care and was delicious, and the menu truly invigorated all five senses. In particular, the yogurt, honey, fruit, salad, and juice felt so pure that it was as if I could hear the ingredients themselves—I enjoyed it both physically and mentally! I’m looking forward to my next visit.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

Just before our stay, the open-air bath in the large public bath became unavailable due to construction. As an apology, our Room was upgraded—an extremely appreciated and thoughtful gesture! We had a similar incident at another ryokan before (name withheld), where they tried to smooth it over by simply upgrading the welcome sweets, which left us dissatisfied. This time, however, we had no complaints at all. Our 4-year-old daughter is quite picky and we often struggle with meals, but when we asked if she could have grilled fish instead of a hamburger steak, they served herb-seasoned ayu sweetfish. She loved it and finished an entire fish in no time. The adults also found everything delicious—we finished every dish! Overall, the service and hospitality were excellent. Our daughter was very happy and said she wants to come again. Because we couldn’t use the open-air bath, that part is 4 stars; everything else is perfect.

A spacious, stylish Room. The lush green trees seen through the large windows were wonderful. The open-air bath had excellent water quality and the temperature was just right—so relaxing. All of the staff were very kind and lovely. We chose the counter kappo dining, and each dish prepared right in front of us and served with plating and explanations was deeply flavorful and delicious. With the Shuttle Service, we also visited Aquaignis, where we fully enjoyed the large public bath, spa treatments, bread, desserts—everything. At the summit of Mt. Gozaisho (reached by ropeway), it was a bit cooler and perfect for a pleasant walk. I’d love to visit again in a different season. If we choose another Room that caught our interest and select different meals, it feels like it would be a completely different trip. Though honestly, the counter kappo was so good that we might choose it again. My mother was also very happy. Thank you very much. The breakfast rice, grilled nori seaweed, and local chicken miso soup were especially delicious.

I usually stay at Route Inn in Tendo, but it was fully booked this time, so I stayed here as there was availability. The Accommodation is not very old, and the Onsen has plenty of space, so I was satisfied. I will stay here again.

Thank you very much! It was very close to Asahikawa Station, which was greatly appreciated. The staff at the front desk on the Hotel’s 3rd floor were also very polite and kind, which made our stay feel relaxing and comfortable. I would definitely like to stay here again when I visit Asahikawa!

Nestled in lush mountain greenery, this was an Accommodation where the mind truly unwinds. The Room, filled with natural light and comfort, offers beautiful views through large windows—and simply gazing at the greenery beyond makes you feel pleasantly removed from everyday life. Most memorable of all was the Onsen. As I surrendered to the water bubbling up from beneath my feet, its gentle mineral quality seemed to seep slowly into my body, and I could truly feel the unique restorative power of Tsuta Onsen. The meals featured an abundance of local Aomori ingredients, allowing us to savor the richness of the region in every dish. The tasteful calligraphy and paintings by Keigetsu Omachi displayed throughout the building also conveyed a deep sense of this Accommodation’s history. Nature, Onsen, cuisine, and culture. Spending unhurried time with my family while surrounded by all of it became an unforgettable memory. I would love to return with my whole family again in a different season.

The building and room were very clean, and my family was satisfied. Thank you very much.

We stayed for one night during summer vacation as a family of three. The food was delicious, and the bath was great. The Onsen kept us warm for a long time and helped relieve the fatigue from a long drive. Although dinner was buffet-style, we ate in a separate room from where we picked up the food, so we could enjoy our meal in a relaxed setting. The toasted marshmallows were also delicious. It’s close to the ropeway, and we received a discount, which felt like a great deal. The Accommodation Fee also felt very reasonable compared with other areas. We would definitely like to stay again!