ทั่วประเทศ × ที่พักใกล้สโนว์พาร์คการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 4หน้า

Because we moved our trip home forward at short notice, we ended up making a Reservation the day before. From welcome to farewell, everyone at the Accommodation greeted us with warm smiles throughout. The meals—both dinner and breakfast—were just the right portions for us as a couple in our 60s, and everything was delicious. We especially enjoyed the local cuisine, steak, local sake, and local wine—it was wonderful. The younger staff also chatted with us while explaining the dishes, and our Room was quiet and relaxing, making it a great memory. If I had to mention anything, it would be nice to have two Room keys, and I would have preferred a lighter down comforter. Thank you very much.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

I chose the Onuma Prince Hotel for my friend visiting from afar. They were delighted, saying they could relax, fully enjoy the Onsen, and sleep well—it was wonderful. I’m grateful for the staff’s warm smiles and kind service.

It was very clean and excellent. Breakfast can get crowded, but they accommodated reserved time slots, and if there was a wait, they kindly let us wait in our Room and called us when it was ready. I would like to stay again if I have the chance. The road one street off the national highway was narrow and difficult to drive on, but that can’t be helped since it’s not something the Hotel can control.

The Room also has a private Onsen bath, and there are four private baths as well—an impressive level of facilities for a pension. The meals offered many dishes, were beautifully colorful, and were very satisfying. We felt thoughtful attention to detail throughout. This is an Accommodation we’d like to return to. We requested an after-bath beer at check-in; we probably should have put it in the refrigerator. It would have been nice to have local craft beer, and we only realized later that we could exchange the in-house wear size, so we rated it 4—but overall it’s basically all 5s. We could also see Lake Inawashiro from the Room.

I stayed for three nights and was completely satisfied!! The Hotel was spotless throughout—bright, clean, and beautifully maintained. The front desk staff and housekeeping team were friendly and welcoming, which created a great atmosphere. The amenities were refined, and I was especially happy to have organic coffee. One small note: the complimentary mineral water in the Room refrigerator had to be picked up at the front desk from the second night onward. It would be even better if it could be placed in the Room during cleaning. The Room was bright and clean, with no odors in the bedding. I’m a bit particular about cleanliness, but there was nothing that bothered me here—I felt very comfortable. The bath area and changing room were also very clean, and the open-air bath was wonderful. The ReFa hair dryer and other amenities such as shampoo were great as well. I especially loved the post-bath lounge and terrace. I think this is one of the best Hotels in this price range. I already have a Reservation for next month. This time I had a Room with a view of Mt. Asama, and the sunrise was beautiful. I’d be happy if I could have a mountain-view Room again next month—can I request that? Thank you for a wonderful stay.

I visit on business every year, but this was my first stay in Kaike Onsen. Since I was here for work, I wasn’t expecting anything special, but not only was the Onsen wonderful—the meals were excellent as well. The sunset over the Sea of Japan from our spacious Room was absolutely breathtaking. I would definitely like to stay again next time. Thank you very much.

I stayed here for the first time during the Obon holidays. The staff were very attentive, and the meals and lounge service were excellent. The Hotel and my Room were kept very clean, and the views were wonderful. I did not use the large public bath this time. I wish the gift shop had a wider selection.

This was my second stay this year since my visit in June. I stayed in a detached Room and was able to relax deeply. The meals are described as “Yamabito cuisine,” and they were delicious, healthy, and truly something you can’t easily experience elsewhere. Thank you very much.

What stood out to me was the service. The best service came from someone who seemed like the manager. At check-in, when I was talking with my companion about how only smoking Rooms were available, he quietly came over and offered to switch us to non-smoking Rooms, and promptly changed both of our reservations. I really appreciated it. The disappointing part was that when I went out from the Hotel and came back several times, I felt ignored completely, which made me feel a bit sad—though some staff did greet me. The Room was very clean, and the bathroom in particular was spotless. The large public bath Onsen was also excellent. It wasn’t very big, but it felt great. Breakfast was a buffet with a good variety, and I ate well.

I stayed with my elderly mother. After letting them know in advance, they prepared a Room close to the bath and even provided a legless chair, which we truly appreciated. Both dinner and breakfast offered a wide variety of dishes, and each one was delicious—we were very satisfied. My mother was especially happy to enjoy many different dishes little by little. The bath was a milky, cloudy hot spring, with the temperature just right, and it felt wonderful no matter how many times we went in. We were able to relax and spend quality time together as parent and child while warming up slowly. Most Accommodations provide only one small towel, but here there was an extra small towel in addition to the amenity set (with towels), which I found very convenient. The experienced staff had a calm, reassuring “true hotel professional” manner, and their explanations about the facilities were very thorough. The international staff also made a great effort to explain things in Japanese, and their friendly smiles left a strong impression. I think this is an Accommodation with warm hospitality that is also considerate for families traveling with elderly relatives. I would love to visit again with my mother.

I usually stay at Route Inn in Tendo, but it was fully booked this time, so I stayed here as there was availability. The Accommodation is not very old, and the Onsen has plenty of space, so I was satisfied. I will stay here again.

I stayed here for my younger sister’s birthday. The beef in the kaiseki course with Shinshu Premium Beef was very tender, and even when it cooled down, it didn’t feel heavy or greasy—absolutely delicious. All the other dishes were also excellent, and we were very satisfied. Perhaps because I mentioned the birthday in advance, we also received a surprise gift, which made us very happy. The Onsen was wonderful too, and my sister said it was a shame we only managed to use it twice. From the warm welcome on arrival to being seen off at departure, it felt heartfelt all the way through—not just a quick goodbye at the front desk. Thank you very much.

We stayed as two couples. We made the reservation based on the reviews. Upon entering the room, there was a Western-style area with twin beds, a small table, and chairs. Beyond that was a Japanese-style room with a low table and chairs. It was very comfortable to stay in. As for the bath, I personally thought it was nice, but my husband said it felt cold inside and only used it once at night. Dinner was just as delicious as mentioned in the reviews. In comparison, breakfast left a slightly disappointing impression. Overall, I think this accommodation offers great value for money. I would love to visit again if I have the chance!

It was a very comfortable space, and there were bathrooms with a sauna and jet bath on both the 1st and 2nd floors, so two families could use them without hesitation. There were also thoughtful provisions that made it possible to cook for ourselves, allowing us to enjoy a very fulfilling stay. Thank you very much.

Although the price was a bit higher during the Obon season, it was a very clean Hotel. The bath was also great, with an open and relaxing outdoor bath. Breakfast had a wide selection and was very delicious. The cleaning was thorough as well. I would like to stay again.

The station is right in front, which is very convenient. The Facility was also very clean. The Room was spacious, and the semi-double bed was comfortable. The staff always greeted us with a smile and provided very pleasant service. There were many other guests, including international travelers, but both the Room and the hallways were very quiet. It was my first time staying at this Hotel, and I was surprised at how much variety there was at breakfast—more than I expected! The Hotel’s special smoothies and a local specialty hot pot were delicious and made for a wonderful memory. I was truly impressed that even though breakfast is free, you can still enjoy local specialties. I ate plenty in the morning and was able to enjoy the rest of my trip even more afterward. Thank you very much.

Having read the Reviews in advance, I was aware of what to expect, but my companion was very surprised by the contrast between the front desk atmosphere and the impression of the Room. The day-use bathing area feels lively like a busy public bathhouse, while the guest Rooms were calm and comfortable. Because we visited on a weekday, the large public bath was not crowded and very relaxing. The only thing that bothered me slightly was seeing someone brushing their teeth at the washing area. Even so, I was truly impressed by the abundant flow of free-flowing Onsen water straight from the source. When I visit around Nagano Station for work in the future, I would love to stop by again even just for a day-use bath. The Room was flawlessly comfortable, and the private indoor bath was very spacious. I was also amazed by how much hot water it had. Dinner was served in-room, so we could relax without worrying about others, and we thoroughly enjoyed the delicious dishes with thoughtful touches. The staff member who served us was friendly and made it a pleasant time. At breakfast, it was also nice to be able to choose between rice porridge cooked with Onsen water and regular steamed rice. Please note that there are no amenities provided in the large public bath area (including makeup remover), so bringing your own is recommended. The in-Room amenities are also provided for one use (one day) only, so if you plan to bathe multiple times, it may be reassuring to bring extras. Overall, it was a highly satisfying stay.

A Business Hotel conveniently located near the Saku-Kita Interchange. I had to stay unexpectedly due to severe lower back pain while driving, and a female staff member at the front desk kindly provided a pain-relief patch. I was truly grateful when I was feeling unwell—almost moved to tears—and I was impressed by how well prepared the management was. That said, with back pain, the FranceBed hotel mattress felt a little soft. In the end, I slept well and was able to drive home safely. As is common these days, there were no toothbrushes or sleepwear in the Room, and there is one microwave in the hallway.

The building isn’t very new. Some areas of the floor feel a bit soft, so please watch your step. I ended up checking in late and called to let them know my expected arrival time, and they kindly waited in front of the Ryokan to welcome me. The dining staff were also courteous, and the food was delicious. The Onsen operates on a rotating schedule, but it’s open 24 hours, so you can enjoy it multiple times. The hallways are quite winding, so it’s easy to lose your sense of direction. The rates are reasonable as well, so I’d like to stay again next time—hopefully without being late—and relax at a slower pace.