ทั่วประเทศ × ที่พักใกล้สโนว์พาร์คการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

The food was absolutely delicious. We were also very satisfied that the private Onsen bath was available 24 hours a day. The hostess kindly told us about nearby sightseeing spots, which made our trip even more enjoyable. We would love to visit again with my husband.

Close to the station, clean, and I was very satisfied with the service. We also enjoyed the welcome drink and breakfast, and I think this price is an excellent value! The male staff member at the front desk was kind and courteous, and I will definitely stay here again. Thank you.

Last time, we arrived late and had No Meals Included. It was such a great Accommodation that we were disappointed, so this time we added a BBQ dinner and checked in early for a do-over. Even though it was midsummer, it was cooler from the evening and we could enjoy the BBQ, and the local ingredients provided were unbelievably delicious. There was plenty of food, and we even had a BBQ breakfast with what was left over! We were told rice wasn’t included, so we bought some at Roadside Station Onan no Sato and brought it with us. Maybe because of the BBQ smoke, even though it’s in the mountains, there seemed to be fewer bugs for some reason. As always, the inside was clean, easy to spend time in, and our whole family enjoyed a comfortable stay! Considering the price as well, this is the best Accommodation. Thank you to the owner. We’ll come again someday!

The carefully prepared, healthy cuisine; the clean and stylish Room; the luxurious amenities; and the bath where you can soak and relax while listening to the gentle murmur of the river—everything was deeply satisfying, making for a truly wonderful stay. What stayed with me most was the hospitality of all the staff. There were several international team members as well, and seeing them warmly serve guests in Japanese with great effort, while striving to embrace Japanese culture, was truly heartwarming. This is an Accommodation I would love to visit again. Thank you very much for such a wonderful time.

We were blessed with great weather on this trip—clear skies every day and stunning views of Mt. Daisen and the Sea of Japan from the mountain. Because this Facility comes so highly recommended, we arrived early to make the most of it. With the all-inclusive plan, we enjoyed a beer right away while soaking in the open-air bath on our Room’s balcony. The Room had a Western antique style, and everything—from the bed and furnishings to the tableware—was superb. The Italian dinner was outstanding and truly worthy of an auberge, and the house wine was exceptionally delicious. The hospitality was excellent as well; the owner personally greeted us, and we had a wonderful conversation. From around sunset, a sea of clouds began to spread out—so spectacular that even the owner said it was something rarely seen. We were able to fully enjoy both an incredible meal and breathtaking scenery.

Both dinner and breakfast were excellent. The hoto noodles at breakfast were especially amazing! The staff were very kind and provided great service. The building and rooms had a cute retro feel, which we really liked. The only downside was that the bathroom was a unit bath, but even so, it’s a Hotel we would like to stay at again.

Before our stay, they kindly helped with various requests such as arranging taxis and pickups, and on the day they also assisted with ticket arrangements and an unexpected pickup during heavy rain—we truly appreciated their thoughtful attention to detail. For dinner, we chose the teppanyaki course and enjoyed lively conversation along with delicious locally grown vegetables and meat. The Room also offered more than enough amenities, including coffee and other drinks.

Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.

My husband, his older sister, and her grandchild—three seniors—visited with our first-year junior high school son. My husband and I also stayed here seven years ago. The weather looked uncertain that day, so we moved our ropeway plans to the next day and arrived early. We were able to use the Onsen and relax until check-in, enjoying the Onsen at a leisurely pace. The food was beautifully prepared, and everyone was impressed. My koji class instructor uses the phrase “food that feels good on your stomach,” and this was exactly that. My sister-in-law is 83 and kept saying how delicious everything was; even though she said she couldn’t possibly eat that much, she finished it all. Breakfast was also enjoyable with both a bento option and a buffet. Our Room had been renovated and was very clean. All of the staff were young, energetic, and refreshing. Their language was polite as well, and we had a very pleasant two-day stay. I mentioned this while chatting with the staff—and then carelessly added that “everyone is cute,” which I now regret as an inappropriate comment about appearance.

We visited for the meals and the Onsen. Both dinner and breakfast were delicious. The French toast at breakfast was especially outstanding! The Cold Stone ice cream was also very tasty. Since we went on a weekday, there were many older guests, and the Hotel was very quiet. The Hotel staff were kind, and we had a very comfortable stay. They also had board games, so we’d like to come again with our family. Thank you very much.

I gave this as a Mother’s Day and Father’s Day gift for my parents. They were very pleased, saying they were satisfied with everything—the meals, service, Onsen, and Room—and that it was a wonderful Accommodation. The bus stop to the ropeway for Senjojiki Cirque is right in front of the Accommodation, and on our way home they noticed my father had forgotten his phone charger and staff kindly returned it to him. Thank you very much for your thoughtful hospitality. Thanks to you, my parents had a great trip, and I’m truly grateful.

This is a small Hotel with a warm, homey atmosphere. We were impressed by the thoughtfully prepared dinner and breakfast, creatively made with local mountain ingredients. Thank you very much.

Starting August 1, I stayed for 3 nights and 4 days on the Long Stay Plan. On the first day, I took a local bus from Nagano Station to Yama-no-Eki, then used the Hotel’s Shuttle Service from Yama-no-Eki and arrived at the Hotel around 12:15. I had pizza and pasta for lunch at the restaurant and then checked in. Check-in is usually at 16:00, but since my Room had already been cleaned, I was shown to my Room shortly after 13:00 (which I truly appreciated). My Room was a Deluxe Twin Room, and because it was a corner Room, it felt very open and spacious. The balcony was also large, and it became part of my daily routine to relax there in the morning and evening—reading or simply enjoying the view. During my stay, the high temperature was 24°C and the low was 15°C. With low humidity, it was extremely comfortable. There was no need for air conditioning, and I slept soundly at night. The Hotel activities were also excellent. Options included an Okushiga Gorge Nature Walk (through a beech forest with an impressive waterfall) and an evening firefly viewing tour. Hotel staff accompanied us throughout, so I could enjoy everything with peace of mind. The morning forest stretch session was also wonderful—the kind instructor explained everything carefully, which helped me relax deeply. There were Japanese, Italian, and Chinese dining options available, so I could enjoy a variety of flavors—and every dish was delicious (including lunch). The staff service was pleasant as well; they noticed what guests needed before being asked and acted promptly. I also won’t forget how comfortable the lounge on the 2nd floor felt. During the day it is open as part of the lobby area, making it a great place to unwind quietly. Next time, I would love to visit when there is a fire in the lounge fireplace. It was a wonderful four days that truly refreshed both body and mind.

I found this Facility on IKYU and liked it so much that I made a Reservation. Just as expected, I thoroughly enjoyed the Facility, the meals, and the Onsen (ceramic bath). During a conversation with the staff at dinner, we talked about Hachimantai’s Dragon Eye. They told me they had gone there after borrowing rental boots and that it was wonderful. So I went the next day right away. Like Zao Okama last year, I was moved by the breathtaking scenery. It was a truly great stay—enjoying both the magnificent nature and the delicious meals at the Facility. Thank you very much for taking such good care of us.

I stayed here because the wine and home-style cooking came highly recommended, and I was looking forward to the wine tasting. Both the food and the wine were delicious. There is also a wide selection of wines in the Hotel that you can purchase, so I had a wonderful time. The Hotel facilities are not new, but if you’re interested in Yamanashi wine, this is a must!

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

A long-held wish finally came true, and I stayed for 2 nights and 3 days this time. Unfortunately the weather wasn’t great, but since my goal was to relax at the Hotel rather than go sightseeing, I was able to take it easy and unwind. The restaurant and Onsen were on the same floor as my Room, which made them very convenient to use. The meals were excellent—the portions and course balance were just right, and everything tasted wonderful. The Onsen was truly soothing, with the scent of trees and flowers in the air. The Room was simple and spotless, perfect for relaxing, and the library had a great selection of books plus complimentary drinks—an ideal place to unwind. Everything felt perfectly balanced with nothing lacking or excessive, all staff were pleasant, and I’d love to return next year as well. This is an outstanding Hotel where I’d like to stay longer if I can get time off!

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.