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We stayed here for a surprise proposal trip. We considered many accommodations, but in the end we are truly glad we chose Tsuruga. From the pickup at Koriyama Station to how to spend time after arrival, the meals, drinks, and our departure the next day, the manager and all staff supported us warmly with just the right sense of distance. Dinner was outstanding. While enjoying Aizu local cuisine and basashi (horse sashimi), what especially impressed us was that they recommended local sake to match each dish. Since we both love sake, that alone made choosing this inn worthwhile. Above all, for this proposal they kindly helped us with everything—from advance consultations to preparations on the day. Thanks to them it was a success, and it became an unforgettable trip for both of us. We are truly happy that we were able to choose this inn for such an important milestone in our lives. We would love to come back to Tsuruga someday—and also visit your Akasaka restaurant. Thank you very much.

Unfortunately it rained, but thanks to that we were able to relax at the inn on the day we arrived. As other reviews mentioned, the staff were wonderful—every single person greeted us with a smile and provided excellent service, so we had a very comfortable stay. The next day, when the rain let up, we were able to take a walk and enjoy Dogo Onsen. Above all, the meals were outstanding! Not only was the food delicious, but the tableware was beautiful as well—both my elderly father and I finished everything. It’s a bit far from Osaka so we can’t visit often, but this is an inn we would love to return to. Please continue being such a lovely place. The staff’s hospitality is truly top-notch!

Everything in the hotel was spotless, the meals were delicious, the hot spring water was exceptional, and the view from our room was stunning. Above all, we were truly moved by the warm hospitality of the staff. Not only did we complete the Jomon Sugi trek, but thanks to our stay here, our trip to Yakushima became an unforgettable memory. Thank you very much. When we visit Yakushima again, samana will be our only choice.

After arriving at Nakamatsuya in Bessho Onsen, we first visited the nearby Kitamuki Kannon Hall before enjoying a bath. The water temperature was perfect, and we felt wonderfully warmed up before heading to the dinner venue. There, an unbelievable variety of matsutake dishes kept coming—more than I’ve ever had in my life. I’m truly glad we came here, and I’d love to visit again around this time next year.

Unfortunately, it was pouring rain on the day of our stay, but we were happy that you welcomed us with umbrellas upon arrival. We thought the ocean view from the Room must be beautiful on a clear day. There were several types of Onsen, and we enjoyed them privately, which was great. The meals were also delicious, and we would love to visit again in a different season. We came with high expectations, and this Accommodation exceeded them even more than we imagined. We’ll be back!

A calm Accommodation in a quiet, secluded area with hardly any traffic noise, where you can truly feel time pass peacefully. The meals weren’t overly large and the number of dishes was modest, but each one was carefully prepared and delicious. It was an adult-oriented Accommodation where you can genuinely relax and unwind.

This hotel truly embodies exceptional hospitality. The service is attentive, courteous, and thoughtful—and the same goes for the dining. Not only are the flavors and ingredients outstanding, but it’s rare to encounter cuisine prepared with this level of care. I also loved the comfortable room, the hot stone spa, and the atmospheric semi-open-air bath. At all times, you can enjoy a pleasantly private space as well. By the way, on long drives the windshield tends to get dirty and obstruct your view, and although it bothers you, you often end up leaving it (maybe it’s just me?). I was impressed time and again by thoughtful touches like having it quietly wiped clean before departure. So-called “popular inns” often raise expectations too high before your stay, so in reality they can be disappointing more often than not. However, this was a rare hotel that made me want to visit with the stay itself as the purpose of my trip.

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

Staying at an inn with only three rooms really made me realize how that allows them to serve truly exceptional cuisine. The room we stayed in, “Korin,” had the bath and washbasin located outside the main room, which was a bit inconvenient. However, it comes with a dedicated dining room, so you can focus on the meal right away without leaving your room—and each dish is served at exactly the right moment. It’s been a long time since I so strongly appreciated the happiness of eating hot food while it’s still hot. From the appetizer through the lidded dish and assorted starters to the grilled course, every item brought out the full flavor of its ingredients. The grilled steak in particular surprised me: I honestly didn’t have high expectations for Tochigi Wagyu (sorry!), but it was incredibly tender, with a perfect balance of fat and lean meat. To be frank, we went to a famous steak restaurant in Nikko for dinner the next day, and this steak easily held its own against their Maezawa beef. The finishing soba was also excellent—I regret not ordering a larger portion. They serve two dipping sauces, one warm and one cold; personally, I recommend the cold one. I’m attaching a photo of breakfast as well—breakfast was wonderful too. If I have another chance to visit, I’d love to stay in a different room next time. Thank you very much.

This was my second visit this year, and it’s soothing no matter when I come. The service strikes just the right balance of attentiveness and privacy, the rooms are spacious, and the meals keep evolving—overall, it’s a place with an exceptionally high level of satisfaction. 　This time in particular, the breakfast—renewed since this spring—was outstanding. In contrast to the gorgeous French dinner, it’s a simple Japanese-style meal, but each dish is truly delicious. They’ve also changed how they cook the rice, and the finishing bowl topped with dashi was superb. 　I’m already looking forward to being impressed again on my next visit.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

The warm hospitality and attentive care from all the staff left a strong impression. They kindly answered our questions about the food and the Facility, allowing us to relax and enjoy a comfortable stay. The meals were truly excellent, and I was especially impressed by how delicious the meat dish at dinner was. Thank you for your heartfelt service and delicious food. I would love to visit again.

At IKYU, it was categorized as casual, but we enjoyed a luxurious Onsen experience that felt like staying at a private villa. The Room had a spacious washroom, and the toilet being separate was also convenient. The heater in the Room was turned on in advance, so we stayed warm without needing to use the air conditioner. Various thoughtful touches were noticeable throughout, and I heard that adjustments are made regularly. It had such a pleasant atmosphere that made us wish to stay longer. Here are some points of concern: It would be helpful if spare foot mats were provided for the private bath so they can be replaced after use. The abundance of wash towels was very convenient. A single fresh flower in the Room would add charm since there were flowers in the dining area. During meal service, providing more details about local ingredients or cooking methods would be appreciated by travelers—it may require extra effort from staff but makes for enjoyable conversations while savoring meals. Having a menu list would also enhance the dining experience further.

The front desk staff were wonderful! Even though we checked in after midnight, they kindly accommodated us. We stayed here the night before heading to Kusatsu Onsen. This time, our family used the Special Room. As soon as we entered the Room, it was incredibly spacious!!! The bathroom in particular was huge and amazing!! There were plenty of amenities, which was really helpful—and when we opened the refrigerator, there were complimentary drinks!! There were also cup udon noodles on the table for each of us!! The service was excellent and we were very satisfied! For this price, the Room size and service are more than enough. A truly satisfying Hotel!! We would love to stay again.

While waiting for the Shuttle Service to the station after check-out, they kindly offered cold drinks and showed thoughtful care in many ways, providing truly attentive hospitality. The meals were delicious, and the tableware was stylish—both the taste and presentation were very satisfying.

This was my second stay this year, and I’ve already made a Reservation for my next visit. Everything about this Accommodation is satisfying. I have a regular place in Fukushima where I’ve stayed more than 15 times in total, but this one surpassed it. I don’t usually read Reviews, but above all, the meals are outstanding—the head chef’s skill really shows, and I look forward to the delicious food every time. Most of all, the staff’s service is excellent. With only a small number of Rooms, it feels private and truly special. This time, when I mentioned that I wanted to eat peaches since we were in Fukushima, they kindly stopped by a peach shop even though they were busy. Thanks to that, I enjoyed a wonderful dessert and was very satisfied. This is the kind of Accommodation that makes you want to come back again.

All the staff were kind and helpful; the meals were outstanding, the Onsen was wonderful, and every aspect of the service showed thoughtful attention to detail—truly a lovely Accommodation.\nI also loved the tasteful selection of plants in the garden; the autumn berries added beautiful color, and I wanted to use it as inspiration for my own garden, so I took photos and used Google to find out the names of some of the trees.\nIn the morning, a varied tit even came by to visit, and I found myself soothed by this beautiful garden that never got boring no matter how long I looked at it.\nEverything was perfect from start to finish, and we were able to enjoy a truly luxurious time.\nI’d love to visit again in a different season. Thank you for taking such great care of us!

I had an exceptionally comfortable and luxurious stay. What impressed me most was the attentive, high-quality service from the staff. The sense of distance was just right, and every interaction reflected genuine hospitality, making my stay pleasant from start to finish. The Hotel has a calm, sophisticated atmosphere for adults—elegant yet never overly flashy—and feels like a wonderful space where time flows gently. The meals were also excellent, especially the vegetables. You could really taste the quality of the ingredients and how carefully their flavors were brought out, making even dining feel like a special experience. It was a memorable stay in every way—service, ambiance, and cuisine. This is a Hotel I would highly recommend for spending time with someone special or for taking a break from everyday life and relaxing at your own pace.

This was my second stay at this Hotel, and once again everything was perfect. The hospitality is outstanding, and every member of the staff is truly impeccable. The interior design is tasteful, the meals are delicious, and I highly recommend this Hotel. Having lived abroad for many years and stayed at many top-class Hotels around the world, Kinugawa Kanaya Hotel is one of my favorites.

In Uchiko, Ehime Prefecture. After driving from Kochi, we arrived at the hotel; as soon as we pulled up, a staff member came right out and guided us. After an exceptionally smooth check-in, we didn’t add any sightseeing at all—we spent our time simply enjoying the hot springs, the special guest room, and reading. As it was a weekday right after Silver Week, there were hardly any overnight guests or day-use bath visitors, and we were able to savor the luxury of feeling as if the entire property belonged to just the two of us. Above all, dinner far exceeded our expectations. My wife was deeply moved by how delicious everything was—so much so that after the meal she even asked both the chef and sommelier to sign our menu. Not only was each dish outstanding in itself; its elegance on refined tableware conveyed a sense of care and intention in every plate. By candlelight at our table, we were able to take our time and fully enjoy both the food and drinks at our own pace. The in-room hot spring bath was also memorable—especially the haiku placed alongside it, which added a quiet resonance to our time in the water. Personally, I felt this inn’s appeal lies not in extravagance but in being able to truly enjoy “the luxury of doing nothing.” Visiting on a weekday allowed us to appreciate that value even more deeply.