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From June 28 to 30, just after the typhoon and the end of the rainy season, we were able to arrive in Miyako safely and this was our second stay at Ferris. We were upgraded to a twin-bed Room for our family of three, and it also happened to be my wife’s birthday. The cake and bed decorations were wonderful surprises, making our first trip back to Miyakojima in two years truly memorable. Thank you very much to all the staff. Coming back from snorkeling and slipping straight into the private pool in our Room felt amazing—we could have stayed in forever while looking out at the mangroves. We enjoyed San’s shabu-shabu in our Room, and everything was delicious right down to the soba at the end. Next time, we’d love to try lunch as well! We look forward to staying with you again.

Last time, we arrived late and had No Meals Included. It was such a great Accommodation that we were disappointed, so this time we added a BBQ dinner and checked in early for a do-over. Even though it was midsummer, it was cooler from the evening and we could enjoy the BBQ, and the local ingredients provided were unbelievably delicious. There was plenty of food, and we even had a BBQ breakfast with what was left over! We were told rice wasn’t included, so we bought some at Roadside Station Onan no Sato and brought it with us. Maybe because of the BBQ smoke, even though it’s in the mountains, there seemed to be fewer bugs for some reason. As always, the inside was clean, easy to spend time in, and our whole family enjoyed a comfortable stay! Considering the price as well, this is the best Accommodation. Thank you to the owner. We’ll come again someday!

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

I visited “PGM Okinawa Resort,” which just had its grand opening in July 2026! It has a refined, high-end atmosphere that Halekulani lovers will adore—the sophisticated design and overall vibe feel very similar. Since it has only just opened, there were still few guests and nothing felt crowded anywhere, so it was a lucky stay for me and I was truly satisfied. The Facility and service were genuinely outstanding, so I’m posting this Review to show my support! Room & Amenities The amenities are all L’OCCITANE, and the lovely scent is incredibly soothing. I also appreciated that the in-Room drinks were complimentary. Dining (Breakfast) A huge variety, including Japanese, Western, and Okinawan dishes—absolutely satisfying! As it’s newly opened, we were smoothly seated with no waiting time no matter when we went. *For a Multiple Night Stay, breakfast is held at the same venue on the second day as well, so it would be even better if guests could choose between venues. Service & Hospitality The staff’s service was truly excellent and full of hospitality. They took tons of photos for us—almost to an impressive extent—so we came home with lots of great memories (lol). Outdoor & Indoor Pools Outdoor pool: Located next to the golf course, offering lush greenery and an open feel that’s different from a seaside pool—fantastic! You can also use the covered poolside gazebo for free. Indoor pool: Spacious, with three kids’ slides—great for families. Sauna Options: Three types—a sauna with löyly (steam), an aroma sauna, and a cooling Snow sauna. Snow sauna: It was my first time experiencing snow falling from the ceiling in a sauna—I was amazed! It felt incredible on my heated body. One thing to note Because everything is such high quality overall, the only disappointment was that there isn’t a large public bath where you can soak up to your shoulders. Overall, this resort exceeded expectations in hospitality, Facility quality/specs, and comfort. I wholeheartedly recommend it to anyone who loves refined spaces like Halekulani or wants to enjoy Okinawa in true luxury!

My friend and I stayed for one night and two days. That morning, we joined a river kayaking tour, and since there were no changing facilities near the river, I asked if it would be okay to arrive still wearing our wet wetsuits. They kindly agreed, which I truly appreciated. We were dropped off by the tour staff, and the moment we arrived, the breathtaking view of a beautiful infinity pool under a clear blue sky spread out before us—I couldn’t help but shout, “Wow, amazing!” We were shown to seats by the poolside, and even before checking in my friend said, “Wow… I should’ve brought my laptop. Next time we have to bring our laptops and stay longer for a workcation.” We were then shown to our Room. When I tried to open my suitcase, it wouldn’t open—an unexpected mishap—but after speaking with the butler right away they prepared an adorable tracksuit that could be worn over swimwear and arranged a rental car for us. Thanks to that, we were able to get it opened at a local gas station we had found in advance. For dinner, they prepared a handmade welcome plate inspired by the kayaking experience and the sea turtle nesting observation tour we had done—it was moving from the moment we sat down. Every dish was something new to us and absolutely delicious; in particular, I loved the peach sorbet served by the pastry chef. We got so caught up in eating and chatting that we stayed late, yet the chef still came out with a smile to see us off all the way until we boarded the golf cart back to our Room. The next morning we joined a kokedama (moss ball) workshop and enjoyed making one while learning all kinds of things about plants. I’ve forgotten the plant’s name now, but when I mentioned that I like tea, they also wrapped large leaves that can be enjoyed as tea together with my kokedama. We were probably the noisiest guests during our stay as just two people, yet everyone treated us with kindness until the very end—I’m nothing but grateful. Next time, I plan to bring my laptop and come back for a longer workcation stay.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The staff were very courteous, and since we arrived 30 minutes before our scheduled meal, they kindly adjusted the dining time for us. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody on a music box, a small flower basket, and even celebratory bite-sized sekihan and sweets—it was truly touching.

This Hotel is surrounded by lush greenery and has a wonderfully calm atmosphere. Time seemed to pass more slowly, and I was able to relax and unwind, forgetting about everyday life. The staff’s hospitality was exceptional, and their warm welcome left a lasting impression. I would definitely like to stay here again. Hearing healing music coming from within the pool felt truly mystical—it was a first-time experience unlike anything I’ve had before. It perfectly matched the Hotel’s ambiance, and I had a wonderful time.

All the staff were extremely courteous, and the service was attentive, making our stay truly comfortable. Every meal was delicious, and the lobster in particular was outstanding. The vegetables and fish were also very fresh, and their crispness and flavor came through from the moment they arrived at our table. In addition, thanks to my IKYU Diamond member benefits, we were upgraded to the suite we had requested, and the view that opened up the moment we drew back the curtains in the morning was like a painting. In such a quiet, relaxing setting, we were able to unwind at a leisurely pace. Thank you very much.

We had an incredibly fulfilling stay. From the interior and exterior design to the furniture, decor, fixtures, amenities, lawn, and open grounds, this was a wonderfully comfortable Facility where you can feel the attention to detail everywhere. The interior is unified in a calm design, with very high ceilings that create an airy sense of openness, allowing us to fully enjoy a special time away from everyday life. The vanity area and bathroom were especially spacious and impressive—made with high-quality materials and kept impeccably clean down to every corner. The amenities also felt thoughtfully chosen; for example, Aesop hand soap was provided at the sink. All essential cookware and appliances were available, so we could stay comfortably without any inconvenience. We even enjoyed handheld fireworks in the garden. The views of Mt. Fuji and the Southern Alps were also stunning—scenery you could gaze at for hours without noticing time pass. Most memorable of all were the wood-fired sauna and cold plunge bath. The wood-fired sauna was exceptional—enjoying it while feeling the flicker of flames, hearing the crackle of burning logs, and breathing in the scent of wood was truly special. Unlike an electric heater, it had a gentle heat that warmed us slowly from deep within and helped us relax completely. A large amount of sauna stones were thoroughly heated, so we could also enjoy pleasant steam from löyly. It’s an ideal setup that I would highly recommend even to dedicated sauna lovers. They added ice to the cold plunge bath multiple times for us, so we could cool down properly. Paired with the wood-fired sauna, it was perfect—we fully enjoyed every session. In the evening we enjoyed a BBQ, and we really appreciated that the owner prepared everything—from lighting the fire to setting everything up. On top of that, we received a generous gift of fresh vegetables grown by his wife. They were all rare varieties you don’t often see day-to-day, and you could feel careful attention not only in each vegetable but also in their labels and packaging. We tried them right away at our BBQ—especially the eggplant, which was unbelievably tender and delicious. Beyond how wonderful both the Facility itself and its location are, we were truly moved by the owners’ thoughtful hospitality as well. In this extraordinary setting—with beautiful views, a wood-fired sauna experience like no other،and BBQ—we spent a luxurious yet deeply comfortable time here. We would love to stay again. Thank you very much for such a wonderful experience.

Everything was excellent—no complaints at all. It was a truly memorable Hotel. The food in particular was outstanding; it may have been the best of any place we’ve stayed so far. Not only was it delicious, but the portions were generous—we’re big eaters, and even we left completely full. The Room was also wonderful, with a lovely view of Lake Biwa. Simply the best. To prove it, as soon as we got home we made another Reservation for the crab course—it's six months away, but we’re already excited to enjoy your料理 again. Thank you in advance, and we look forward to our next stay.

We arrived in heavy rain and were feeling pretty discouraged, but this Hotel was so wonderful even in the rain that we were truly glad we chose it. On the second day, the weather cleared beautifully, and the Pacific Ocean stretching out right in front of our Room was breathtaking. The meals made great use of local ingredients, and every dish had its own charm. Thanks to dinner and breakfast being offered in time slots we could choose from, we were able to relax and take our time while enjoying the ocean view. After breakfast, we stepped out from the restaurant into the garden and came across many rare tropical plants—banana trees with blossoms and fruit, pandanus (adan), hibiscus, shell ginger flowers—and even hermit crabs. We also used the two private family baths twice, which completely washed away our travel fatigue. Everyone on the staff—from the restaurant to throughout the Hotel—was very kind, and they shared lots of local tips you won’t find in guidebooks. The Oshima Tsumugi Museum was also outstanding. It felt like we learned a bit about Amami Oshima’s history, making it a truly meaningful experience. Thanks to this trip, we also discovered painter Kazuo Tanaka (Isson) and became big fans. We would definitely love to stay at this Hotel again next time.

We stayed to celebrate the youngest of our three sons’ birthday—this was about our fifth visit. The room has evolved into a family room, and with the slide, swing, and bouldering wall, they played nonstop. All three were very happy and said they want to come again and stay again. Thank you as well to K for taking such great care of us during our meals—it made the memories even more special. Next time, we’d love to visit for our second son’s birthday. Thank you in advance.

I stayed here with my husband in winter last time, and this time with our daughter as a group of three. The Room was beautiful and spotless, and the open-air bath was wonderful. The large public bath was also quiet, and we were able to relax at our own pace. The meals were truly delicious, and we enjoyed them with our eyes as well, served in refreshing-looking tableware. The staff were kind, and we had a very comfortable stay. Next time, I’d like to visit in spring. This is my favorite Accommodation.

We stayed for two nights starting August 12 during the Obon holiday (with dinner included), and it was a wonderful Hotel with a calm atmosphere. The Room and pool were clean, and housekeeping was thorough. They also offer 24-hour room service, and we were able to request ice and other items. Other Reviews mentioned that breakfast is delicious, but not only breakfast—dinner was outstanding as well (the fried dishes in particular were incredibly good). If anything, I personally found dinner even better than breakfast. The staff’s attentiveness and cheerful demeanor were excellent in every respect. We traveled with children, and we truly appreciated the thoughtful care shown to them as well. Thank you very much.

Thank you very much for taking such great care of us. The open-air bath and toilet in the Room were very clean, and we had a comfortable stay. We were also surprised that even the indoor bath was an Onsen. As we traveled with our grandchild, the pool was wonderful and our grandchild was delighted. Since this time was only a one-night stay, everyone was very disappointed, and we are thinking of staying longer next year. Although one of us became unwell, thank you sincerely for your attentive support. The Facility is new, yet it is a wonderful Accommodation that preserves traditional Japanese hospitality and service.

Due to a change of plans, I made a Reservation the day before. It was a rainy day and I arrived early, but I was able to choose a book from the many available and enjoy reading at a relaxed pace with a cup of coffee in hand. The spacious bath, especially the bubble bath, was very soothing. The meals were so plentiful that I couldn’t finish everything. The sunrise the next morning was beautiful. There were also goats and rabbits, and if it were closer, it’s a place where I’d love to bring my dog for a Multiple Night Stay.

We stayed in the maisonette as a family of four. Even with two beds and two futon sets, there was still plenty of living room space, so we could relax comfortably. The view from the open-air bath was outstanding. The meals were delicious, and it was a very satisfying stay.

All Hotel staff were very kind. Also, during dinner at Sanpou Nishimuraya, they explained the ingredients and cooking methods in detail, and we thoroughly enjoyed the seasonal dishes. After checkout, a staff member found an item we had left behind in our Room and kindly delivered it all the way to Kinosaki Onsen Station, which was a great help. Thank you very much.

We stayed here with our family of four during our trip to Kyoto and Osaka. Since we booked the Family Suite, we received services such as welcome drinks, and they even celebrated our child’s birthday for us—thank you very much. The Room was more than spacious enough, the amenities were well stocked, and the outstanding location with Osaka Castle towering right in front of us made us extremely satisfied. Breakfast was also high quality across the board and delicious. We are also grateful for the wonderful hospitality from everyone at the Hotel. Thanks to you, it became a truly memorable family trip. Thank you again.

It’s a wonderful Hotel where, thanks to its small scale, the service is truly attentive, and we were able to enjoy a special occasion. When we arrived, they came to greet us at the parking lot. The welcome drink, the pool that blends into the view—everything about the scenery was simply amazing. From the hilltop slightly away from the sea, we could enjoy a beautiful ocean color with depth that you can’t appreciate up close. The real view is even better than in photos! At night, a staff member took us to a spot where we could see the stars clearly, and for the first time in Okinawa we fully enjoyed a star-filled sky. Even though it should have been a season with lots of insects, there were none at all—I was impressed and thought it must be thanks to how well the staff maintain everything. Simply an outstanding Hotel. I want to come again. Thank you for an incredible experience!