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Every staff member greeted us with a constant smile, and whenever we had questions, they answered politely and thoroughly, allowing us to relax with peace of mind. At the front desk, Ms. Y assisted us with both check-in and check-out, and even saw us off from the front desk; after hearing her voice, an international staff member from the cloakroom also came to see us off—it felt truly heartfelt.

We stayed as a family, and it far exceeded our expectations—one of the most memorable hotel stays we’ve had in Japan. During our stay, when our child suddenly developed a fever, the staff responded quickly with flexible, warm, and attentive care. Thanks to their heartfelt support, we were able to relax and stay comfortable with peace of mind. We are truly grateful. The cuisine was outstanding—light and gentle on the body while fully bringing out the natural flavors of each ingredient. We have visited well-regarded food-focused inns such as renowned auberges on Yakushima, and this delivered an equally satisfying experience. In fact, it was so impressive that it even outshone the prestigious resort we visited the day before—the one known for its lion crest. We booked an entry-level room, but it was more than spacious enough and very comfortable thanks to its refined layout with no wasted space. The ocean-view jacuzzi on the terrace in particular felt wonderfully open and relaxing. (Please note: the sea directly in front of the hotel is not a location where you can simply walk in and swim/play right away, so those planning a trip centered around beach activities may want to keep this in mind.) We regularly visit many different styles of resorts both in Japan and abroad, but one night here felt far too short. It’s a place that makes us want to return every year—and ideally stay for several nights at a leisurely pace. When we visit Okinawa again, we will definitely return. Thank you very much for such a wonderful time.

This is a resort-style property that’s also very comfortable for families. The room is thoughtfully designed with lots of practical touches, and my husband and I were impressed—plenty of storage space under the sink, enough room for more than one person to open a suitcase, and a drying rack for swimsuits and other items. We’ve enjoyed the food every time, both the buffet and the BBQ. One improvement we noticed: when we visited in spring last year, there was a long single line at the dinner buffet, and during the 90-minute all-you-can-drink period we couldn’t get any drinks for about 30 minutes (they kindly extended our all-you-can-drink time after we explained the situation). This time, it seemed they had made changes to prevent lines; while it wasn’t like there were empty seats, getting food was smooth. Whenever we go to Ishigaki Island, this is the only place for us.

I’ve always loved terraces and had wanted to stay at this hotel for a long time. The staff were wonderful, and they kindly consulted with me based on my plans, providing maps and brochures, which was very helpful. For anyone reading this review, I highly recommend the terrace room. A perfect treat for yourself or your family. You can enjoy a relaxed pace of time throughout your stay.

The newly renovated room (formerly a Japanese-style room), just like in the photos on the official website, was chic and calming, and we had a wonderful stay. The towel art for our anniversary was an unexpected and touching surprise—thank you for your thoughtful hospitality. We also enjoyed the evening bonfire café; although it was windy so we stayed only briefly, roasting marshmallows made for a fun time. The amenities and in-room drinks were also high quality, and we were very satisfied. Just one small thing: when I looked up while rinsing my mouth at the sink, I noticed a little dust on the bathroom ceiling exhaust fan (not caked on—far less than the one at our home). That was the only moment that made me think “oh no.” The large public bath was clean as well, and it was excellent.

We stayed in the Nagi Suite for a special milestone trip. The room was not only spacious, but beautifully designed with natural light and shadow, the textures of wood and stone, and a sense of harmony with the surrounding landscape. Simply spending quiet time in the room felt like an experience in itself. The sunset cruise around Ago Bay was also unforgettable—calm waters, scattered islands, and ever-changing light. More than anything, what stayed with us most was the warm atmosphere created by the staff and their heartfelt hospitality. Everyone we met was gentle and pleasant, and their smiles and greetings felt genuinely warm rather than formal. They watched over us discreetly, anticipated what we might need at just the right moments, and kept a comfortable distance when we were relaxing. This thoughtful attention reached every part of our stay. We were also impressed by how carefully information was shared among staff members even when responsibilities or locations changed—it truly felt like everyone shared the same spirit of hospitality. We are deeply grateful as well for the sincere celebration of our milestone. Not only the beautiful property and magnificent nature, but also the kindness and warmth of those who work there made our time at Amanemu truly one of a kind. It has become one of our most memorable stays to date. We hope to return to this peaceful place again someday.

Ayanna Miyakojima was the hotel I had always wanted to stay at when traveling to Miyakojima. Since it’s such a wonderful property, it was fully booked during Golden Week, but I joined the waitlist and was lucky enough to secure a stay!! A few days before our stay, they called to confirm our arrival time and kindly asked if we were celebrating any special occasion, offering to arrange a cake (for an additional fee). Our stay was just before the rainy season began, and the weather was great. When we opened the door to our room, there was a stylish interior leading out to the pool—and beyond that, a beautiful ocean view. Relaxing on a poolside chair with an Orion beer they had stocked in the fridge was truly the best time!! I’ve stayed in rooms with private pools before—on Okinawa’s main island, on other dates in Miyakojima this trip, and even in Hakone—but personally, Ayanna Miyakojima is my favorite. Breakfast was beautifully set up for us, and the Eggs Benedict was outstanding! One thing to note: everything—from check-in to booking breakfast—was done via smartphone. However, they were very supportive whenever we had questions, so I think even those who aren’t comfortable with technology can feel at ease. Thank you for such a wonderful time.

The pool was beautifully illuminated at night. At check-in, I wasn’t asked which morning newspaper I preferred, but the next morning a Yomiuri was delivered. I wondered if it is now limited to one paper. For dinner, we went out on the first day and went to Touen on the second day. Not having to worry about meals was wonderful. We were able to relax very much. Thank you.

When I arrived at the Hotel, I had a lot of luggage, but the staff were very kind and helped me by carrying it to my Room. Their warm and courteous service left a strong impression. The Room was clean and comfortable. The bed was on the firmer side. Breakfast was also good, and it was a pleasant start to the day. I was satisfied with the staff’s kindness, the Room, and the breakfast, and I was able to relax with peace of mind at the end of my trip.

It was my first stay in six years, and I felt that the calm, natural atmosphere is always maintained by the staff and throughout the entire Facility. The comfortable Room and the private pool in the quiet villa allowed me to relax without worrying about anyone else. The staff’s sense of distance was also pleasant, and with a touch of Okinawan language, it feels different from the slightly formal atmosphere of a large Hotel—making me want to visit again.

I’ve stayed here so many times I’ve lost count. It’s a Hotel that always makes me feel calm and at ease. This time I debated between Shigira and a large Hotel on Kurima Island, but in the end I chose Tokyu. I’m glad I came to Tokyu. The staff also seem to work together so well, and I really liked that too. Please keep up the great work!!!

Thank you for letting us stay at a place we had always wanted to visit. Although it is far from central Kyoto, the facilities, hospitality, and food were all outstanding. We would love to stay again, and we look forward to visiting in the future.

Whenever I travel to Kyushu, I often stay at this hotel. The staff provide attentive, kind, and excellent service, and I always feel truly relaxed here. The food is delicious and the rooms are clean. I also appreciate the valet parking service, and the staff are always smiling—making it a very pleasant hotel. I would love to stay here again and again. Thank you very much.

We usually travel as a couple a few times a year, mainly to Hakone, but this time we stayed one night at “Rinpo Kiryū” for our first family trip, including several celebrations. We have had the chance to visit many Accommodations, but we have never encountered one as wonderful as this—everything from start to finish was truly moving. We arrived about an hour before check-in time, yet we were warmly welcomed without hesitation. From the lovely commemorative photos for our celebration to the heartfelt message card with a photo, we were touched by the surprise hospitality and thoughtful care. We are genuinely grateful to have made so many unforgettable memories for our family trip. Thank you very much. Above all, what deserves special mention is the exceptional hospitality of the staff. From greeting us on arrival to seeing us off at the end, every moment was outstanding, and we were able to spend a truly relaxing time. Our assigned staff member was incredibly kind and always smiling; we enjoyed chatting with them, and our whole family was impressed by their attentive care down to the smallest details. The guidance around the property—like a paradise far removed from everyday life—was also thorough and considerate, and everyone we met greeted us with warm smiles that put us at ease. The Room was very spacious and kept beautifully clean. The bed was also ideal for us—comfortable without sinking in or feeling overly soft. (My wife is quite particular about beds and rarely says this at other Accommodations; I was surprised when she said she wanted to stay another night and didn’t want to go home yet.) During our stay, there was a private open-air Onsen bath exclusively for our Room with free-flowing water from 100% natural source spring water—no added water or heating—from the rare Dogashima Onsen source said to be “legendary,” so we could enjoy an Onsen soak anytime we liked. In addition, there is an indoor hinoki Onsen bath, a private sauna, and even a pool, which allowed our family to enjoy many different experiences together. Both dinner and breakfast were delicious; each dish was beautifully presented with great care and full of creative ideas from the chef. There were also many staff members on hand—the service felt perfect. In my experience so far, it’s rare to find an Accommodation where service is this attentive in every respect. More than anything else, being able to stay at “Rinpo Kiryū” became a wonderful experience for our family. Thank you again very much. We would love to visit again.

Although a typhoon was forecast, it didn’t rain much, so we were able to let our dog play in the dog run. The meals were delicious as well. Compared to 4–5 years ago, there are more Facilities now, and we were happy to see a photo spot.

We stayed here during the winter last time, so this time we came in a different season. It was an amazing hotel as always!! This time, we also visited “Mokumoku-yu,” which we didn’t have enough time to go to on our previous trip. The water temperature was just right, and while the facilities feel a bit old, everything is clean, so we were able to relax and enjoy our time there. The activities vary by season as well. This time we joined the firefly viewing tour, and the guide explained everything carefully. We even had the very rare experience of having a firefly land on our hand. It seems to have become a wonderful memory for our children—they still bring it up sometimes even now. We’re truly glad we joined! The pool even has waves at times, and there are always several lifeguards on duty, so we can comfortably bring our kids with peace of mind. As for dining, Waiwai Grill was delicious as expected, and the shops along Piman Street had been updated—those were excellent too. Our family especially loved the cheese factory shop. The bakery that’s been there for years is consistently great as well. Thank you very much!

We had a truly fulfilling and enjoyable stay here. Six of us stayed together, including our children and their spouses. From the pre-departure emails to the on-site guidance, everything was very clear, so we felt at ease throughout our stay. The Facility was also kept very clean and well maintained, and we were completely satisfied in every way. We bought ingredients at a nearby supermarket and had a barbecue for the first time, which was great fun. Even though it was late May, we were able to use the pool, and the rock bath accessible from the poolside was also very comfortable. One night went by in no time—we definitely want to come back for two nights next time!

I’ve stayed at various villas on Miyakojima, and this was a highly satisfying stay. The first thing I noticed upon arrival was the outstanding design throughout the entire space. Not only the building itself, but also the art and furniture placement were thoughtfully curated, making it comfortable to spend time here from start to finish. These days, many villas highlight ocean views, but this one offers a gajumaru (banyan tree) view. Personally, I’m tired of villas that rely solely on an ocean view while the interior feels like an ordinary house, so it was wonderful to feel the strong commitment to the quality of the space itself. It also felt rare to find an Accommodation like this on Miyakojima. Every angle looked great, and the atmosphere in person was far better than in photos. Judging by price alone, it may seem upscale, but once you stay here, you can truly feel that it’s worth the price. In fact, it made the difference from more budget-focused villas very clear. I’d love to stay again when I visit Miyakojima. Thank you very much.

This was my second stay, the first in four years! We also had dinner and breakfast, and both were delicious. We used Kazemachi Terrace, and four years ago we stored a “letter to the future,” but the service has been suspended due to staff shortages, so we left it in storage as it felt wasteful to take it back. Since the management has changed and it is no longer Sheraton, I felt a little sad. I like the hotel itself, so I will stay again!

We stayed here for our honeymoon. The interior was beautiful, and the view from our ocean-view room was absolutely stunning. Every moment spent at the hotel felt special, making it a wonderful honeymoon memory. The breakfast buffet was also delicious, with two options: Japanese cuisine focused on seafood and Okinawan dishes. Both were so appealing that it was hard to choose. There was a great variety, and we were completely satisfied from the morning! The pool was spacious with an amazing view, and we were able to enjoy a relaxing, luxurious time. The staff were very kind and attentive as well—this is a hotel we would definitely like to stay at again. Thank you for such a wonderful stay!