ทั่วประเทศ × ที่พักพร้อมเลานจ์ต้อนรับสำหรับพักผ่อนการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 122หน้า

With the ocean right in front of us and great weather, both the starry sky and the sunrise were truly relaxing. It was also nice to have free drinks like café lattes, which we could enjoy while taking a walk along the beach. This was our second stay, and we’d love to come back again next time.

Stayed at the accommodation after attending a festival at Lake Yamanaka. Despite the possibility of arriving past midnight due to traffic, the staff provided kind and accommodating service over the phone—thank you! The room was clean, and I slept soundly until morning. (The blackout screen was so effective that it felt like nighttime even in the morning!) Breakfast was delicious, and the large public bath had soothing water that relieved my fatigue. I had confirmed in advance that room wear wasn’t provided, so I brought my own without any issues. I would love to stay here again if given the chance!

Thank you for letting us use the Shuttle Service many times. We were surprised to see a Japanese serow cross right in front of the Hotel. The meal unusually did not include sashimi, but since it’s in the mountains, we felt that was perfectly fine in its own way.

Clean, well-maintained facilities and courteous service. At night, I also received a cup of instant noodles. The room was comfortable and felt closer to a private room than a typical capsule. However, for around the same price, you could probably book a standard private room at a Business Hotel, so satisfaction may depend on what you value most.

As the title says, it was a great Hotel. I rated it 4 because there was no bathtub, but the shower was refreshing and left me feeling clean. If this Hotel is available on future trips, I will choose it without hesitation. Thank you.

Perfect for exploring Sera Town. The interior design and landscaping were lovely, making the stay very comfortable. The breakfast box is highly recommended as it provides a satisfying start to the day, but warming up items purchased from roadside stations or other shops is also a great option. Both choices have their own charm!

The cozy size of the Accommodation felt very comfortable, and the staff were wonderful—it was a place where we could truly relax. Kurumi had no other guest Rooms on the same floor, and the library next door felt like an extension of our own Room, which made it feel like a great bonus (lol). The location was also convenient for visiting Kiyomizu-dera before breakfast and coming back easily. Breakfast was delicious as well. Thank you very much for a lovely stay.

With prices rising, if you want to save money above all else, I can confidently recommend this Hotel. Night curry, breakfast buffet, welcome alcohol, and more. The amenities were also very well stocked. The grilled mackerel at breakfast was cooked with extra care and was delicious. I didn’t use the men-only large public bath because the water was too lukewarm, but it may be kept that way since there isn’t a dedicated cold plunge next to the sauna.

It was a one-night stay. The breakfast buffet was excellent in both taste and variety. The selection of welcome drinks was also abundant and enjoyable. The charging facilities were well-equipped, which was very helpful. There was only one downside: there were cobwebs in some places, which bothered me a little. Overall, I think it is a very good Hotel. I would like to use it again.

I got caught in a sudden rain shower before check-in and my clothes were soaked, but the front desk staff noticed right away and brought me a towel first. Everyone, including the housekeeping staff, greeted me politely and provided attentive service. The in-room pillows are on the firmer side, so if that’s not for you, it’s a good idea to borrow a pillow that suits your preference from in front of the front desk. I also appreciated being able to get plenty of vegetables at breakfast.

It was amazing. My kids and my wife were very happy. We really enjoyed the baths—felt like we could soak as much as we wanted, from the private family bath to everything else. Above all, the staff who helped us were wonderful!! They explained things clearly and spoke while making eye contact—really appreciated. It made us happy that they looked after us so well. The meals were great too—it reminded me again. Our family isn’t really suited to buffet-style dining, so having everything prepared and brought to us was much better. Most of all, it was wonderful being able to truly relax. The only thing was that I couldn’t sleep—maybe because of the sound of the river flowing, or maybe just because it was different from usual. Haha. Thank you to the lovely staff member who took care of us. We’d love to come again.

"Hotel Toranomon Hills" Above all, the location is outstanding. The view from the Room is truly “Toranomon.” Just looking out over the cluster of high-rise buildings somehow lifts your spirits. Another personal favorite was the lounge on the 11th floor. There are light cakes and drinks, it never feels too crowded, and it’s wonderfully quiet. It’s perfect for relaxing at your own pace, or opening up a laptop and getting some work done. Having a calm place like this inside the Hotel is a real treat. Breakfast also offers a wide variety of options, making it easy to enjoy a satisfying start to the day. Most memorable of all was the staff’s hospitality. As this stay was for my birthday, I had made a few requests in advance, and an experienced concierge handled everything with impressive ease. Even without detailed explanations, they understood what I meant and took action accordingly. Luxury Hotels matter for their Facilities and views, of course—but in the end, it really comes down to people. The Room, the view, the lounge, breakfast, and above all the staff. Rather than one standout feature, everything is consistently excellent across the board. A place you can choose with confidence for an important occasion. I’d love to stay again—truly.

During my stay, I mostly encountered international guests, but the Hotel was clean and comfortable. It’s a Hotel I would like to use again.

We stayed for one night and had a wonderful time. The building is old, but it feels clean and well maintained. Dinner was the Pine course, featuring grilled dancing abalone and snow crab. Each dish was carefully prepared—delicious and beautifully presented with vibrant colors. The portions were more than enough, but we enjoyed everything. The baths are small individually, but we were able to enjoy four unique types of baths and spend a relaxing time together as a couple.

Simple, clean, and highly recommended. Being able to check how crowded the bath and dining area are is very helpful. However, the toilet may feel small for larger guests, and there may not be space for large luggage.

I found the self check-in convenient. However, although I originally planned to stay with my husband, I ended up staying alone. The screen still showed 2 guests, so I politely asked if it was okay to change it. A female front desk staff member in her 40s did not listen to what I was saying and said, “If you don’t understand, shall we do it here?” (the usual front desk service), assuming on her own that I didn’t know how to operate it. She spoke in a condescending way with an exasperated look, which made me feel uncomfortable. The other staff members were very kind.

This summer, we decided to travel from hot Tokyo to Karuizawa, and while searching for a Hotel, we found HACIENDA, which had just opened, and stayed there. It’s directly connected to the station, which is very convenient. As soon as we stepped inside, it was quiet and beautifully designed; the warmth and scent of the wood were truly soothing. The Room was clean, spotless, and spacious—an extremely comfortable space. The welcome herbal tea was delicious. The bed was very comfortable, and I slept soundly. The amenities were also so cute that they lifted my mood. We could use the adjacent spa and lounge as many times as we wanted during our stay—what a wonderful Accommodation perk! My husband said the sauna and bath were amazing and went in again and again. We’ve been saying as a couple, “We want to make this our go-to place for summer trips.” Not only in summer—we’d love to visit again in a different season. All of the staff were kind with just the right level of attentiveness. I usually get tired from staying at Hotels, but here I was able to relax without feeling drained. Thank you very much for all your thoughtful care.

I stayed at this Onsen Accommodation for a Multiple Night Stay of two nights. Both breakfast and dinner were served in the same private dining room, and we had the same staff member each time, so we could enjoy our meals in a very relaxed and calm atmosphere. The food was excellent and very satisfying. However, there was no accommodation guidebook in the Room, so I would have appreciated having one.

The Room felt a bit small, but there was enough space to open a suitcase, and it was clean, so overall it was good. The noise in the hallway from people coming back late at night was a bit loud, but there was no noise coming through from the neighboring Room, so it was quiet. There were face masks among the amenities, which really helped because I had forgotten to bring some. All of the staff greeted us with smiles and were very polite, and when we left they even saw us off with flint and steel—an unforgettable experience that made for wonderful travel memories. Thank you very much.

The Room and bathroom were clean and well-maintained! The bed was spacious, and the Room had plenty of space. I appreciated the free drinks available for an extended time with a variety of options. I would love to stay again.