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We visited to enjoy Kasumi crab. The tagged crab was larger and fresher than we expected, and both the quality and quantity were excellent. The staff were cheerful and very pleasant, and they explained Kasumi crab in detail, so we had a comfortable stay. We would love to visit again if we have the chance.

The Room is spacious, and you can enjoy panoramic views of the ocean and Mt. Hakodate from the terrace. Perfectly located midway between the Hakodate Morning Market and the Red Brick Warehouses. “Hasegawa Store” and “Seicomart” are nearby, which is very convenient. The bathroom was easy to use, and the staff were helpful. I’d like to recommend it to others, and I’d stay here again on my next visit.

It was a wonderful stay, exactly as we had hoped. The Room was very clean, every dish at both dinner and breakfast was delicious, and the private Onsen was fantastic—we were completely satisfied. Some oil from the stone-grilled Tochigi Wagyu accidentally splashed onto my skirt, but when I asked for advice, they kindly prepared a tray with mild detergent and towels and explained how to care for it properly. It was a huge help—thank you. If I had one small request, it would be nice to have simple snacks such as nuts when enjoying drinks in the lounge (a Ryokan we stayed at in Nagano recently offered this, so that may be why I noticed), but we truly appreciate being able to enjoy complimentary drinks. A highly recommended Ryokan.

In the wonderful space created by the owners, we were able to spend a truly relaxing and restorative time. Enjoying their thoughtfully prepared dishes—down to the seasonings—paired with local sake and served in locally made tableware was a real luxury... The journey there, transferring between local trains and buses, also became a memorable part of our trip. We would love to visit again someday in a different season. Thank you very much for such a lovely time.

This was a wonderful guest Room worthy of the “Special Suite Annex.” In particular, the Japanese-style Room facing Lake Shinji was a corner Room with a small Japanese garden, and we were able to relax while sitting on the veranda. It was unfortunate that we couldn’t go out onto the terrace due to the rain, but we were able to take our time soaking in the Onsen in the in-Room scenic-view bath while looking out over Lake Shinji. Each dish was excellent, and the sea bream rice at breakfast was outstanding.

Due to bad weather, we changed our travel destination and ended up staying here at short notice as a family of five. Everyone except the person who made the Reservation wasn’t very enthusiastic until we arrived, but our stay here won them over and they were extremely satisfied. We felt truly relaxed by the meals, the atmosphere of the Room, and the hospitality. Personally, I was thrilled to find several types of Isamu Noguchi lighting in the traditional Japanese house-style Room. Next time, I’d love to spend time here during the rainy season or when the fresh greenery is at its best.

The floors throughout the Ryokan were comfortable to walk on barefoot, making it feel like home. I completely understood why rolling suitcases are not allowed. I could really appreciate the owner’s attention to detail, and I thought it was wonderful. The location was excellent, and the meals were delicious.

Both the Room and the open-air bath were wonderful, and the ocean view from the Room was beautiful. We were able to enjoy delicious crab even in summer. When we mentioned that we were celebrating a special occasion, you kindly showed thoughtful consideration, which made our family very happy. From showing us around the Room to serving us at dinner, your service was truly pleasant, and everyone’s smiles were lovely. From check-in to check-out, you took great care of us, and we were just as impressed by your hospitality as we were by the Room and the cuisine. We would love to visit again. Thank you very much.

This time we stayed in a special Room with a private open-air bath. The water temperature was comfortable 24 hours a day, the tub was spacious enough for two people to relax, and the cypress wood rim added a warm touch—I think I soaked in it about ten times. We also had three bath towels each, plus a wide towel rack to hang them, which made everything stress-free. One suggestion: I used the open-air bath around 7 a.m., but the direct sunlight was very strong. It would be nice to have something like bamboo blinds to block the sun. We also used the large public bath, and as with other Kyoritsu Resort properties such as Dormy Inn, it had plenty of washing space and was easy to use. And when it comes to Kyoritsu Resort, there’s the late-night ramen service. Since this is Hakodate, they offer salt ramen in addition to soy sauce ramen. We expected breakfast—known for being popular—to involve waiting in line, but thanks to the special Room privileges they reserved our preferred seating (such as semi-private booths or window seats) at a designated time. That was great. Of course, the meal selection lived up to its reputation. All drinks in the Room were free—including whisky—and there was also a sparkling water maker. Overall it was excellent. The price is high, but given how well-equipped everything is, we felt it was worth it. We’d love to stay again if possible.

This Accommodation was the final stop on our 3-night, 4-day summer trip through Okayama, Tottori, and Shimane, and it was truly a wonderful place to end our journey. Check-in was very courteous and smooth, and I was surprised—in a good way—that an attendant escorted us to our Room while explaining the building along the way, which is rare these days. They also carefully explained everything in the Room, and I was impressed by the traditional level of hospitality. The Room had great taste, and the open-air bath in the Room was free-flowing Onsen water. It was a bit hot, but adding some water quickly made it comfortable enough to enter, so we enjoyed it many times during our stay. With Rooms that have an open-air Onsen bath, insects often get into either the bath or the Room, but for some reason we had no such issues here and were comfortable throughout. Dinner was served in a private room; the attendant’s explanations were thorough, and everything tasted excellent. The final dish seemed especially delicious—my husband and son even asked for seconds. Breakfast was buffet-style. We went at a later time close to last order, but we were not rushed at all and could enjoy our meal comfortably until the end. We chose late check-out as well. Although there were hardly any other guests around at that time (at other Hotels with late check-out there are usually few staff members left and no send-off), they continued to assist us until departure—taking photos for us and seeing us off properly—which felt like outstanding service. In addition, there were foot reflexology massages as well as foot baths, hand baths, and even face baths. Our Plan also included lounge access—all of which we enjoyed. It is rare to find such a large Ryokan (Hotel) with excellent Facility offerings, ample staffing levels, great service, plus wonderful meals and Onsen. It really shows their dedication. We had a very satisfying stay. Thank you very much.

We visited during Golden Week for a birthday trip. From the warm welcome to the lounge, Room, baths, and meals, everything throughout our stay was wonderful and made it a truly unforgettable trip. The view from the Room was beautiful, and we were able to spend a relaxing, luxurious time. Every dish was genuinely delicious; even though the portions were generous, it was so good that I finished everything for the first time. All of the staff were consistently kind and attentive, which made our entire stay very comfortable. We also went to an outside bath, but it was quite crowded—so much so that we felt completely satisfied with just the Ryokan’s baths. In particular, the in-Room bath had perfect temperature and excellent water quality, and it was incredibly soothing. I’ve been traveling about once every two months for many years, but this is the first Ryokan that truly made me think, “I definitely want to come back.” Next time, I’d love to visit during crab season. Thank you very much for such a wonderful time.

My husband and I stayed here on the middle day of a three-day holiday weekend. The first-floor corner Room “Kanade” was wonderful, with views of both the sea and the mountains, and we were very satisfied. The view from the in-room bath was also amazing. In addition to a ReFa showerhead, there was even a hair dryer and hair iron provided—thoughtful touches that many women will appreciate. We enjoyed delicious breakfast and dinner at our own private dining room at a relaxed pace. The bedroom’s calm color scheme and comfortable bedding helped us fully recover from travel fatigue. It was a lovely Accommodation that made us want to return as a couple.

I visited by car with my husband and son on our first family trip in a while. We were delighted by the elegant lobby and lounge, beautifully decorated with flowers and furnishings, and by the stunning view of the cove from the windows. The cave-style bath we had been looking forward to, as well as the panoramic bath, were wonderfully relaxing, with silky-smooth water as we enjoyed the scenery. For dinner, we had an exquisite kaiseki course in a private dining room. We chose sashimi made from locally caught fish of the day, and every dish was outstanding—beautifully presented with impressive table settings. We also enjoyed freshly grilled fugu prepared right in front of us, along with a sake tasting. After dinner, we played darts, enjoyed wine at the bar, and went back to the baths—making the most of our stay. Our Room also had a fantastic view, and we were able to truly unwind. This is an unforgettable Accommodation that I would love to visit again.

I had the pleasure of staying in the newly renovated “Minna” at Betsuyu. As you’d expect from a Good Design Award winner, the space was so impressive that I couldn’t help but gasp when I entered. The Room was exceptional in every way—its generous size, high ceilings, and luxurious private Onsen, sauna, and wash area created a one-of-a-kind layout. Saunas can sometimes feel enclosed, but being able to enjoy it while looking out at the sea made it truly outstanding. The service was excellent as well, with great Diamond member benefits. From the delicious ohagi welcome sweets to late-night snacks and even bread as a souvenir, everything was more than satisfying. I chose a crab course for dinner that was slightly out of season, so next time I’d like to visit in a different season and enjoy other dishes. There is also a large public bath, but having everything—Onsen, sauna, and cold bath—complete within my own Room made this an incredibly satisfying stay. Thank you very much for your hospitality.

The entire Accommodation is covered with tatami mats, making it exceptionally comfortable and relaxing. Some staff members speak English and Chinese, and they always greeted us with a smile while kindly explaining the Facility. The staff in charge of our meals were also very attentive and even helped us crack the crab. What impressed us most was that they remembered our faces and Room number right after check-in. At check-out, they promptly prepared our shoes and luggage. The meals were luxurious and delicious, and we thoroughly enjoyed high-quality seafood (crab) as well as beef. This time we chose two options—sukiyaki and shabu-shabu. Shabu-shabu is a bit more expensive, but it is well worth the price. The Onsen facilities were excellent: in addition to the indoor bath, the open-air area had a hot bath, a cold bath, and even a sauna—perfect. We were also happy that the hair dryer was ReFa! The post-bath lounge (relaxation area) offered various drinks, light snacks, and massage chairs. Personally, I think this is an outstanding Accommodation that rivals Hoshino Resorts KAI. While the building itself feels slightly dated, I found the quality of the cuisine to be far superior to Hoshino Resorts. Thank you for such a wonderful stay.

I have no complaints about the Ryokan. I was surprised to be able to enjoy red snow crab even in summer. The in-Room dining service was also excellent. Just one point: the sweet shrimp at dinner was outstanding, but the Ryokan I stayed at the next day in Amanohashidate was better in terms of the sweetness of its miso (probably just by chance...). I would definitely like to visit in winter.

Dinner included some Western-style dishes as well, and everything was delicious. The lobby’s complimentary drinks offered a great variety, and we enjoyed plenty without hesitation. We thoroughly enjoyed the Room’s Onsen (gold and silver springs), sauna, and pool many times. Thank you very much. We look forward to visiting again in a different season to enjoy the meals and Onsen!

Revisited on December 12, 2025. As last year, we thoroughly enjoyed Matsuba crab. Since female crab is only available until the end of the year, we visited in December. We ordered an additional female crab and upgraded the dried fish at breakfast to nodoguro. This time, we also made a Reservation for a private Onsen bath to fully enjoy the Onsen. The private bath was excellent—if there’s availability, I highly recommend trying it. Our Room this time was Oborozuki, and the semi-open-air bath in the Room allows you to adjust the depth. This was very convenient: keep it shallow when getting in and out, and make it deeper when soaking. Lastly, it seems some guests found the executive chef’s performance a bit overbearing, but it didn’t bother me at all—perhaps because I’ve experienced much flashier performances overseas many times. We’d like to return again next year.

This was a Hotel I’d wanted to stay at for a long time, and it was exactly as I’d hoped—the open-air barrel bath on the top floor and the terrace at night were amazing. I arrived late for breakfast and was told once that the scrambled eggs were sold out, but they quickly made more and brought them to me. Parking was also free for 24 hours per night, making it a great Hotel I’d truly like to stay at again. The only disappointment was that there was some dust left under the window when I opened the blinds. Still, all of the staff were kind, which made my stay even better.

The meals were truly outstanding. The sake pairings were also excellent. This is an Accommodation I definitely want to return to for the first time in a while.