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It was a wonderful stay. I hope to visit again someday. If I could make one request, I would have preferred the bedside water to be a Japanese brand as well.

This was our second stay. Since our third son (our beloved dog) joined our family five years ago, we only choose Accommodations where we can stay together, so we’ve stayed at many pet-friendly places around the Kanto area. With new Accommodations opening all the time, there are only a few we’ve ever revisited—but this one is exceptionally satisfying, so we returned during the Obon holiday period. With pet-friendly Accommodations, there’s often something you have to compromise on, but this place is almost perfect. The balcony of our guest Room had an open-air Onsen bath, a sauna, a cold plunge bath, and a relaxation area with a shower—plus an open-air bath for dogs. Inside the Room, there was a theater room with two massage chairs and a dining room where you can enjoy meals in your Room. The French cuisine served there is truly delicious. Recently, more and more Accommodations have excellent Facilities, but I don’t know any other place where you can enjoy food of this quality in your Room with your dog. Once again, everything was absolutely delicious. If you’re looking for the best Accommodation to stay with your dog, I highly recommend giving this place a try.

We stayed here overnight while traveling back home. My child loves cars, so seeing engines and car bodies everywhere was exciting in itself, and we were able to spend a fulfilling, luxurious time. As I was traveling with my mother who has difficulty walking, we ordered room service and enjoyed our meal at a relaxed pace on the balcony, feeling the pleasant breeze while watching the circuit.

My wife and I stayed here as a reward after work. Everything was wonderful—the butler service, the food, and the atmosphere. The early evening with a hint of autumn and the refreshing mornings were both amazing. Staying for about two nights would be perfect. Next time, I’d like to try another Room as well. Thank you—my wife was very satisfied too. The meat miso we received was so good we couldn’t stop eating rice.

I was worried about the heat, but the temperature dropped at just the right time, making for a very pleasant stay. There was no mention of it at check-in, but it seems our Room was upgraded, and I was truly impressed by how spacious and beautiful it was. The afternoon tea and breakfast were also excellent, and we were very satisfied. All of the staff were extremely kind, so we could stay comfortably. I definitely want to stay here again. Thank you for taking care of us for two days. Thank you very much.

This was our first stay here on a trip for two. We stayed in the Room called “Nagaishi-no-Ma,” a nostalgic-style Room surrounded by furnishings such as a Karuizawa-carved desk, creating a calm and pleasantly reminiscent atmosphere. Above all, the staff’s service and explanations were very courteous, and we were able to spend our time comfortably, making it a wonderful memory. We would love to visit again next year.

I stayed at Hotel Mukaitaki in Tsuchiyu Onsen. What I especially loved this time were the cuisine, the open-air bath in the Room, and the strong sense of privacy. Dinner was carefully prepared dish by dish, and the surf clam shabu-shabu and Fukushima beef were outstanding. The surf clam’s texture and sweetness and the rich flavor of the Fukushima beef were both excellent—these were the most memorable dishes of my stay. Above all, the open-air bath in the Room was amazing. Being able to enjoy the Onsen freely at any time without worrying about others is truly special. Perhaps because there are only a few Rooms, I hardly ran into other guests during my stay. The building was very quiet and felt extremely private. I highly recommend it for anyone who wants to relax at an Onsen Accommodation without being concerned about other people. The staff’s thoughtfulness was also wonderful—they escorted me to and from the parking lot at both arrival and departure. They even gave me souvenir rice balls on my way home. It was warm hospitality from start to finish.

After visiting Kamikochi, three friends and I stayed here. It’s a 10-minute walk from Sawando Bus Terminal. After arriving, we fully enjoyed the Onsen— the large public bath, meals, the private bath, and the open-air bath in our Room. The free-flowing private bath and the open-air bath in our Room were exceptional. Both dinner and breakfast featuring local ingredients were delicious, and there was also a great selection of drinks. The Room was thoughtfully appointed with local furniture and tapestries, a massage chair, a Dyson Airwrap dryer, and many other touches that made our stay comfortable. What impressed me most was how impeccably clean everything was. From the garden on arrival to the baths and guest room, everything felt fresh and serene, making our time there truly relaxing. This has become an Accommodation we would love to visit again. Thank you very much.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

It felt like an extraordinary Hotel experience, as if we were traveling abroad. Both the Japanese staff and the fun international staff provided wonderfully pleasant service, making our stay even more enjoyable. At dinner, they introduced the menu, and our middle- and high-school-aged children were able to enjoy the meal while chatting. At breakfast, we could also see beautiful Mt. Yotei. The fresh sashimi and Hokkaido vegetables in particular were truly delicious. The Room was spacious, with an island kitchen that felt like something overseas. There was a separate bath and shower Room, two toilets, and TVs in each Room. The private bath was a big hit with our teenage daughter as well. As a mother, I was especially grateful for the washing machine in the Room—it really helped to be able to wash clothes that got wet during river rafting in Niseko! Just a short walk away is Tokyu Grand Hirafu’s activity Facility, where our whole family enjoyed pickleball from the morning. There are also photo spots, so we could make good use of even the small amount of time before check-in or after check-out without wasting it—and capture great memories too! It was such a wonderful Hotel that made us think, “We want to come back!”

The “Small-portion Gourmet Kaiseki” was just the right amount for seniors, and over our two-night stay the dinner was excellent in terms of ingredients, preparation, and seasoning. The breakfast also offered a variety of small dishes, and we were very satisfied from the morning with both dried fish and sashimi. The Onsen, Facility, and Room were clean and well maintained, and the staff were extremely attentive throughout our two-night stay. True to its name, it provided a five-star experience and made our trip to Izu a wonderful one.

This is my favorite Accommodation. The bath in the Room is very spacious, with plenty of hot water flowing 24 hours a day—this is truly an Onsen Accommodation! There are also a private family bath, an open-air bath, and separate large public baths for men and women (indoor and open-air), so you can enjoy an Onsen tour without leaving the Accommodation. The meals feature satoyama cuisine with carefully balanced seasoning—exactly to my taste. Thanks to the staff’s explanations and conversation, dinner was especially enjoyable. The futon bedding was clean and wonderfully fluffy; it felt so comfortable that I was already asleep by 9:00 PM. In the quiet middle of the night, I woke up and went back for another bath… it was pure Onsen bliss. I relaxed at a leisurely pace while admiring the fresh greenery from the Room window. The tatami mats were spotless, and amenities like the ReFa hair dryer and even the toilet were new and comfortable. After seeing photos of Kiyasuya in its winter scenery, I definitely want to visit again. Thank you very much.

I made a Reservation because the riverside location seemed convenient for sightseeing. I chose the smallest Room, and it was fun in its own way. However, I hadn’t checked that the bed was a single, and since I move around a lot in my sleep, that was the only disappointment. The bath didn’t have many different types of water, but it had a nice atmosphere and I enjoyed it. What disappointed me was the pace of the meal service. I wanted to take my time, but it was too fast and we left after 40 minutes. Also, perhaps because they were not Japanese staff, there were a few moments when the explanations were unclear. That said, all of the staff were very pleasant and kind. I’d like to stay again during the winter illuminations. Thank you very much.

At IKYU, it was categorized as casual, but we enjoyed a luxurious Onsen experience that felt like staying at a private villa. The Room had a spacious washroom, and the toilet being separate was also convenient. The heater in the Room was turned on in advance, so we stayed warm without needing to use the air conditioner. Various thoughtful touches were noticeable throughout, and I heard that adjustments are made regularly. It had such a pleasant atmosphere that made us wish to stay longer. Here are some points of concern: It would be helpful if spare foot mats were provided for the private bath so they can be replaced after use. The abundance of wash towels was very convenient. A single fresh flower in the Room would add charm since there were flowers in the dining area. During meal service, providing more details about local ingredients or cooking methods would be appreciated by travelers—it may require extra effort from staff but makes for enjoyable conversations while savoring meals. Having a menu list would also enhance the dining experience further.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

We stayed at The Hiramatsu Miyota to celebrate our 40th wedding anniversary. We made a Reservation for a forest-view Room, and while enjoying the French dinner we had been looking forward to, we were deeply moved when they surprised us with a celebratory message plate saying, “Happy 40th wedding anniversary.” When we returned to our Room, there was another wonderful surprise, and we felt truly grateful for the thoughtful care shown by all the staff. They also warmly congratulated us at breakfast the next morning and again at check-out, making our entire stay feel heartfelt and special. We feel very fortunate to have marked such an important milestone surrounded by such exceptional hospitality. Thank you so much to everyone on the team. This is a Hotel we would love to visit again.

A relaxing, tranquil Accommodation for adults. Watch the ever-changing sky, sea, and forest, and the sparkling stars; soak in the Onsen whenever you like; and enjoy high-quality meals... Above all, the staff’s hospitality is outstanding. During my stay, they never once asked for my name or Room number, and they even adjusted the end time of dinner to fit my spa Reservation. Thanks to their seamless communication and thoughtful care, I felt completely at ease throughout my stay. I will be back again. Thank you very much.

We visited again this summer vacation at everyone’s request. The Room was spacious, there was a dome, and even a pool—and the kids could get excited without being scolded (haha). There were massage chairs, and every Room had a TV where we could watch YouTube and more. They also prepared plenty of delicious coffee for us. We enjoyed an amazing feast until we were completely full, plus a surprise cake. The yokai quiz, late-night udon, running around on the lawn, and taking a bath while looking at countless stars and a beautiful moon—there’s nowhere else this close by where both adults and children can be so satisfied! We were also happy that everyone remembered our favorite staff member we see every year. We were told it was their day off and said how disappointing that was—then they surprised us by coming to greet us the next morning before we left. The kids were thrilled to hand over the letters they brought and to chat together! Thanks to your warm hospitality, we made wonderful summer vacation memories again this year. Thank you very much.

It had been since last autumn, but this is an Accommodation that soothes me no matter when I visit. Of course, the Room and the Onsen are wonderful, as are the meals—modern French with witty, thought-provoking menus each time, and a Japanese breakfast made with carefully selected ingredients—but even more than that, I’m always delighted by the staff’s quiet attentiveness everywhere, including turndown service during both dinner and breakfast. I go outside the rear entrance to smoke each time, and there was a small bench that hadn’t been there before. Near the exit were several mats you can use on the bench. I was moved by these little touches and found myself even more captivated by Kokon. I’m already looking forward to deciding when to visit next.

I was satisfied with everything—the Onsen, the service, and the meals. Soaking in the Onsen while looking out over the Tamagawa River, I was able to enjoy a truly elegant and relaxing time. The only potential issue is that parts of the road to the Hotel are unpaved, so if you’re not confident driving, I recommend using the Hotel’s Shuttle Service. If there is no snowfall or rain, driving is not a problem at all.