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How many places are there where a feudal lord’s residence still remains at the very heart of the town even today? Being able to stay as a guest in such an estate, and to take in the buildings and gardens—things that would have been impossible to see 100 years ago—to your heart’s content, made for a fascinatingly luxurious time where you can feel history and changing eras up close. It was an Accommodation experience unlike anything I had ever had before. The guest building was new and spotless, with drinks and amenities well provided, making it very comfortable to stay.

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

I had business in Shibuya and chose this Hotel because it’s close to the station. I made a Reservation thinking I’d stay at a more upscale Hotel, and it was absolutely the right choice. The night view was wonderful, the Room temperature control was comfortable, and I opted for breakfast (Japanese style)—the rolled omelet and freshly cooked rice were excellent. Next time, I’d like to use the lounge.

The Room was a beautifully renovated guest room with an open-air bath, and I was happy to be able to relax and enjoy the Onsen in the Room as well. The staff were very courteous, and we had a comfortable stay. Dinner was delicious, featuring mainly seafood. We also really enjoyed watching the explanation and live demonstration of Oga Peninsula’s specialty stone-grilled dish. Breakfast was a buffet, and everything was tasty—we were completely full. It was a bit of a long trip, but we made wonderful memories. Thank you very much.

The Ryokan is small but satisfying as a Facility. The Room was kept very clean, and for a twin it was spacious enough—no complaints. The bath was a little hot, though that depends on the person; the simple spring water had a light, refreshing feel. There is a gender swap, but I was surprised that the bath sizes differed. At check-in we were served matcha and sweets, but since there isn’t really a shop, I would have been happy if they had offered that day’s tea sweets as a small souvenir to take home. We had both dinner and breakfast and were very satisfied with the food, and the service was good. The locally grown rice in particular was delicious. If I go to Matsue again, I’d like to stay here again and would recommend this Accommodation to others.

I chose this Hotel for the large public bath. There were two types of saunas, plus a jacuzzi and a long bath you could even swim in—everything was well equipped, and the view felt open and amazing. It really soothed my tired body after being on the go at Universal Studios from early morning. The Room seemed inspired by a luxury cruise ship, with a calm atmosphere and just the right size, so I could relax and sleep soundly. The night view from the Room was also beautiful. The freshly squeezed orange juice at the breakfast buffet was incredibly delicious. I’d definitely like to stay again. Thank you very much.

A Hotel right in front of USJ, and the front desk and other staff were very kind. The Room felt a bit dated, but it was well cleaned and we had a comfortable stay. We used three Rooms for nine family members including our children and grandchildren, and everyone was satisfied with the trip.

This was my second stay. Recently I had been staying mostly at Hotels directly connected to Niigata Station or close to the station, but I made a Reservation this time because I wanted to enjoy this breakfast buffet again after a long time. I was a little disappointed that there were fewer varieties of branded rice than before, but everything paired perfectly with rice and was very delicious. With three kinds of yogurt and four kinds of fruit, it was a very satisfying breakfast. The Room was also very clean and comfortable. I would like to stay here again.

This Hotel was mostly just a place to stay since sightseeing around Miyakojima was our main focus. In that sense, it offered excellent value for money. Breakfast had a wide variety of options and tasted great. We didn’t use it this time, but Shigira Onsen is within walking distance, and there are restaurants nearby, so I think the location is also excellent.

It was my first trip to Mito in 20 years, but unfortunately it rained. Still, thanks to staying at this Hotel, I didn’t feel any inconvenience when it came to shopping or dining. At the front desk, there were 2–3 staff members who were quite unfriendly, and three who were very pleasant (a foreign staff member, a male staff member, and a young female staff member). So even if you happen to be helped by someone unfriendly, if another person assists you instead you can still feel well taken care of—so it’s fine. I stayed for two nights. On the first night I had a Room near the elevators on a day with many group guests. Since I’m a light sleeper, even small noises woke me up. When I spoke with the young female receptionist about it, she kindly reassigned me to another Room without any hassle. I really appreciated that. The Room was very spacious and had new facilities. Because it was raining, I spent a lot of time in the Room and found it very comfortable. Complimentary bottled water and tea bags were provided, but there was no coffee—since I like having coffee in my pajamas right after waking up, next time I’ll bring instant coffee myself. Also, there was only one sturdy pair of slippers suitable for going to the large public bath area inside the Hotel; next time I plan to bring disposable slippers as well. There was also an Accommodation guest–exclusive aperitivo at the restaurant. The selection, price, and service were all excellent—I was completely satisfied. Overall I was extremely satisfied and will stay here again next time!

We had a wonderful stay. We’d love to stay here again the next time we visit Huis Ten Bosch.

This was my first stay with my 4th-grade daughter. Not only the Room, but also the floor and elevators had a ship theme. We had just come back from DisneySea, so we felt a little sad to leave it behind, but once we entered the Hotel, we could immerse ourselves in that atmosphere again, which was wonderful. The Room and beds were small, but for two women it was not a problem at all. The bathroom is also small, so if you are staying with a man, I think a different type of Room would be better. The breakfast buffet had a wide variety of staples, main dishes, side dishes, and drinks, and everything was replenished quickly—it made for an enjoyable morning. The food was delicious and we could eat at a relaxed pace, so I’m glad we chose the plan with breakfast included.

The weather was great, and we had a clear view of Mt. Fuji. The meals were delicious, and we were very satisfied. It was disappointing that Fujiyama Onsen was closed.

Last time, we stayed during the winter season, so this time we came to visit in a different season. It was an amazing Hotel as always!! This time, we also tried “Mokumoku-yu,” which we didn’t have enough time to visit last time. The water temperature was just right, and while the Facility itself feels a bit old, it was very clean, so we were able to relax and enjoy our time comfortably. Since the activities vary by season, this time we joined the firefly viewing tour. The guide explained everything carefully, and we even had the very rare experience of having a firefly land on our hand. It seems to have become a wonderful memory for our children—they still bring it up sometimes even now. We’re really glad we joined! The pool also has waves at times, and there are always several lifeguards on duty, so you can feel safe bringing children. As for dining, Waiwai Grill was delicious as expected, and the shops along Piman Street had been newly updated—those were also very tasty. Our family especially loved the cheese workshop shop. The bakery that’s been there for years is consistently great as well. Thank you very much!

We stayed here during the Obon holiday on a trip to the Sanin region. The Room was a comfortable space that helped us unwind from our daily fatigue, and it was wonderful. We were also very satisfied with both dinner and breakfast, fully enjoying the bounty of Sanin’s sea and mountains! We are grateful for the warm hospitality of the staff and chef. Thank you very much.

We visited as a family, and since only “MONday” was displayed prominently, we weren’t sure if we were at the right place. When we asked the staff, they responded politely and helpfully. Also, having separate entrances for the Onsen and the dining area was convenient and made it easy to switch between settings. The food was delicious as well.

The staff were very courteous. It was raining, but we managed to have the BBQ under the tarp. However, the tarp leaked in several places and water dripped down, so we had to choose our seats carefully. I guess that’s somewhat unavoidable with a tarp tent. The BBQ meat was very well seasoned and delicious. The vegetables were fresh and tasty as well. The French toast for breakfast was also great. We stayed in a Comfort Tent and it was comfortable. It was cool enough that we didn’t really need air conditioning, but because of the rain it was very humid, so we used the AC to dehumidify. Even with that heavy rain, we still had a good time—this really felt like glamping at its best. There were deer near our tent late at night—we truly enjoyed being close to nature.

I’ve stayed at four Mercure properties with my family so far, and honestly, this one was the best. The dinner selection felt more geared toward adults and wasn’t overly focused on fried foods; the tuna sashimi was exceptionally fresh, and there was a generous amount of eel—Shizuoka is the best. It’s a place you’ll definitely want to return to.

This was my fifth stay. The building feels a bit nostalgic, and that adds to the atmosphere—like a classic Resort Hotel—where you can relax without putting on airs. My summer highlight is the outdoor pool. You can use your own float without any hesitation, so I just drifted under the blue sky. Doing absolutely nothing by the pool is the best. We didn’t dine at the Hotel this time, but there are plenty of restaurants nearby, so it’s easy to go out for meals. I also appreciate being able to choose based on how I feel each day, even on a Multiple Night Stay. And every time, what stands out is how friendly the staff are. They always greet you with a smile whenever you pass them in the building, which makes for a very pleasant stay. Their warmth—speaking to you naturally rather than formally—is one of the reasons I keep coming back to this Hotel. It’s not like the latest luxury Hotels; it’s a place with a nostalgic charm where you can truly unwind. This trip made for another wonderful summer vacation. I’ll be back again to relax.

This was my first time staying at this Hotel. The front desk staff were wonderful, and the food was delicious—I was very satisfied. Just one thing: coffee was provided in the morning, but it was a coffee drink rather than brewed coffee, which was a little disappointing. Still, considering everything overall, I felt it offered excellent value for money. Thank you very much.