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It was an Onsen I wanted to visit at least once in my lifetime. It was wonderful. The water quality was astonishing—my first time experiencing anything like it. I can see why people say it can even help cure cancer. The food was delicious, too. The kiritanpo was simple yet full of flavor. The meal focused mainly on vegetables, but there was such a wide variety that I was very satisfied.

I think this Accommodation is very comfortable for solo travelers. I was worried about using the bath because I wanted to use it as many times as I liked whenever I wanted, but I was able to enjoy it to my full satisfaction. Breakfast also offered a generous variety. It’s an Accommodation that makes you want to come back anytime. The shakuhachi performance was also a refreshing experience.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

I first learned about this Accommodation in a travel magazine and had wanted to visit for years. From the moment I made my Reservation, the staff reached out several times with thoughtful messages, which felt truly warm and welcoming. I’m grateful for their kind advice on transportation as well as nearby recommended spots and restaurants. Set on a vast property, the Accommodation offers wonderful views, and I was thrilled to encounter deer while strolling around. The Onsen had excellent water quality, the Facility was well maintained, and I was able to unwind and soothe my fatigue while enjoying the scenery. A local regular I spoke with in the bath said they stay here every month—I couldn’t help but envy them. It was an outstanding Accommodation where both mind and body could fully relax. I would love to visit again. Every staff member was gentle and attentive, and their hospitality made it possible for me to truly feel at ease throughout my stay—each day felt happy. Thank you very much for such a wonderful time.

Thank you again for your wonderful hospitality. We were thrilled to stay for the first time in a Japanese-style room with a jacuzzi, which is usually very hard to secure a Reservation, and my cousin and I were overjoyed. We could also admire the Mid-Autumn full moon through the large open picture window at the front—it was an unforgettable, moving moment. Throughout the property, we were impressed by the thoughtful touches everywhere: simple arrangements of wildflowers and fine pieces on display that we could enjoy as we walked to the restaurant and public bath. The moon-viewing décor in the lobby lounge, as well as the magnificent folding screen and large floral arrangement at the entrance, were all wonderful. Next time, I would love to visit with my husband and family, including my son and his wife. Thank you very much.

Everything in the hotel was spotless, the meals were delicious, the hot spring water was exceptional, and the view from our room was stunning. Above all, we were truly moved by the warm hospitality of the staff. Not only did we complete the Jomon Sugi trek, but thanks to our stay here, our trip to Yakushima became an unforgettable memory. Thank you very much. When we visit Yakushima again, samana will be our only choice.

We enjoyed the Onsen and the cuisine again this year. Especially during meals, the staff chatted with us and showed such thoughtful care, making it a wonderful travel memory. We hope to visit again next year.

We stayed for a Multiple Night Stay of four nights. Above all, this Accommodation is truly pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There were plenty of amenities for dogs and cats, plus facilities such as a dog run. We could stay with peace of mind, and all the staff clearly love animals, which made our time here even more special. The Japanese staff were wonderful as expected, and the international staff were also incredibly polite—so much so that we initially thought they were Japanese—always with warm smiles. It gave us the sense that the training and working environment here must be excellent. The staff deserve more than five stars. Meals are à la carte, so you can choose whatever you like each day in any amount you want. This was especially appreciated during our Multiple Night Stay, and everything was consistently above average in taste. They offer a great balance of both Japanese and Western dishes, so we never got bored. Every day was delicious. Alcohol at night at the bar, as well as drinks in the Room refrigerator, are included, which is very reassuring for those who enjoy drinking. In addition, 30 minutes of spa treatment per day was included; I even received a massage and felt truly healed. The Room was neither too large nor too small—just right for two people—and it was well designed and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are fed directly from the source (free-flowing), and we could adjust both volume and temperature using only the natural spring water. It’s pure luxury. These days many Hotels or Ryokan only allow smoking in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate, especially if you want to have a drink on the terrace while enjoying a cigarette. Because the terrace is surrounded by high walls, our cat could also go for walks there safely. Cats tend to run off easily, so it’s rare to let them stroll freely—this was another great point. Our cat looked completely at ease. It was our first time visiting Kikuchi City. There are many wonderful places nearby including Kikuchi Gorge, and Aso is less than an hour away by car, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell, but that isn’t an issue caused by this Accommodation itself. And since this is an Accommodation that pet lovers choose specifically because they travel with animals, I think it’s simply something not to worry about (it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

What I was most satisfied with this time was, of course, the Onsen. The water had a strong sulfur scent—exactly what you’d expect from Manza Onsen. The scenic open-air bath with its incredible views felt amazing, and I ended up going in five times during my stay. I’ve always loved Manza Onsen, and this visit reminded me just how great the water is here. Meals were buffet-style, with roast beef as the highlight. It wasn’t especially luxurious, but considering the Accommodation Fee overall, both the selection and taste were more than satisfying. The all-inclusive plan was also a big plus. Drinks are unlimited, and you can enjoy snacks and ice cream as well. There’s table tennis and other activity corners in the building; on this day, the activity was calligraphy. It was nice to have things to do besides the Onsen, and I could truly relax. The staff were polite and attentive, and the facilities were kept very clean, so I felt comfortable throughout my stay. The Room had both air conditioning and a fan. The refrigerator is empty so you can use it freely. There are vending machines in the building as well, and I appreciated that they also offer a late-night snack service. I stayed in late September, but because of the high elevation it gets quite cold in the mornings and at night. If you’re visiting from now on, bringing an extra layer to throw on will help you feel prepared. If the weather is good, you can also enjoy a beautiful starry sky at night. Rather than coming for luxury dining, I’d recommend this Accommodation for anyone who wants to take their time enjoying Manza’s distinctive sulfur springs, spectacular open-air baths with views, and an all-inclusive stay. Manza’s hot spring water really is outstanding—I’d love to come back again just for the Onsen.

I was looking for an Accommodation to stay at an Onsen during Silver Week while touring by motorcycle, and chose this Hotel because it had such high Review ratings. It turned out to be the perfect choice—I’m truly glad I stayed here. The Room was spacious, spotless, and had a great view with an amazing open feel. Even the water in the Room tasted great. The Onsen after relaxing in the Room was wonderful—especially the open-air bath. The hot bath temperature was so comfortable I could have stayed in forever. I was also surprised by how large the indoor bath was, almost like a pool. The washing area was clean as well. The buffet meals offered a wide variety of dishes with well-balanced flavors, and I could enjoy both breakfast and dinner at a relaxed pace in a quiet atmosphere. The domestic beef teppan-yaki for dinner was tender with just the right amount of fat—refined and delicious—and really showed how high-quality the dining is. While many Hotels these days have lots of foreign staff at the front desk, that wasn’t the case here, and I found the service very pleasant. With excellent Onsen, food, and well-equipped Facilities throughout the building, this is an Accommodation I would recommend to many people.

The building looks very old, both outside and inside. But although it’s old, it felt well cleaned, and we had no problems staying there at all. We made a Reservation for a spacious Room, and the kids were beyond excited. The food was incredibly delicious—so good that if we were going to eat out, we’d want to come here. The bath was extremely hot, but it left our skin smooth and felt great. The private baths are not by Reservation; there are two, and you can use them freely whenever one is available. We really appreciated that as well. There’s also table tennis, so the kids even begged us to spend more time at the Hotel next time. Both adults and children were satisfied. Maybe because it was during summer vacation, they even gave the kids sparklers, and some families were enjoying them outside. On our way out, they let us choose tea or water—it was a Hotel that made us want to come back again. Thank you very much.

After enjoying canoeing in Kushiro, we arrived and were immediately impressed by the spacious, beautiful entrance. The lobby, centered around an irori hearth, felt wonderfully open and soothing with its charming design. Every member of the staff was truly welcoming, making our stay relaxing and comfortable. The milk soft-serve and milk were rich and flavorful, and the morning daifuku and ozenzai were also delicious. This is our number one Accommodation we’d love to visit again.

From check-in to departure, the attentive service was excellent and we were very satisfied. The only drawback was the condition of the access road; we encountered oncoming cars once on arrival and twice on departure, but managed without any issues. If given the opportunity, we would like to stay again.

I had wanted, at least once, to step into “Salon Yamasato,” the private lobby lounge of Koshinosato—I've felt that way for the past 10 years. As we reached our 60th birthdays as a couple, we decided to make a Reservation and treat ourselves at this milestone. We truly loved the cuisine, amenities, and atmosphere. I was deeply impressed by the high-quality meals—it was an Accommodation with impeccable hospitality in every way. Also, the macarons and gelato at Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

We stayed in the detached annex with our family of four and our dog. The Room was spacious and clean, and everything was prepared so we could relax right away. We checked in during a typhoon in heavy wind and rain and got completely soaked, but it was a relief that we could use the Onsen immediately after arriving. The kitchen was well stocked with cookware and seasonings, so we brought ingredients and cooked dinner ourselves. The breakfast bread and soup were very delicious. Since it was a second-floor Room, the view was amazing. The sunrise glow was beautiful. However, it was disappointing that there were so many stink bugs on the terrace that we couldn’t go out. There were also plenty of amenities for dogs. We were able to enjoy bath time together and even sleep together. Check-out is at 11:00, so you can take it easy in the morning. I used the Onsen twice in the morning. Being able to enjoy the Onsen whenever I wanted made me very satisfied. Next time, I’d love to soak in the terrace jacuzzi while looking at the starry sky. I would definitely like to stay again.

The staff, the Room, and the meals were all excellent, and I was very satisfied. You can’t see an Okinawa-style coastline from the Hotel, but that was fine since I enjoyed it during the day. Considering the price, it’s a perfect 100/100! I highly recommend this Hotel. It’s a Hotel I’d love to stay at again when I visit Okinawa.

This was our second stay. Last time, the hotel was spotless with thorough cleaning and the service was excellent, so we already felt it was a rare gem. This time, they upgraded our room, and we were able to enjoy a spacious, newer room. The food was delicious, the staff member who assisted us during meals was very pleasant, and of course the front desk staff were also wonderful—once again confirming what a welcoming hotel this is. We stay in many different places, but in reality there aren’t many hotels where you can feel this comfortable. I’m impressed by everything. It may be that everyone works in an enjoyable environment and that putting hospitality first is part of the hotel’s culture—but I truly felt that maintaining that consistently across all staff is not easy to achieve. We made more great memories here, and I sincerely hope to stay again. Thank you very much.

No matter how many times we visit, Osawa Onsen never disappoints. We were very satisfied again this time, including the attentive service from the staff. On the drive home, we were already planning when to come back next. Thank you very much.

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

I was immediately captivated by the rural scenery from the Room. We stayed in a Room with an open-air bath, and we also used the private open-air bath. Every area was spotlessly cleaned, making it very pleasant. The in-Room amenities were thoughtfully prepared, and there was nothing missing—I felt you could arrive empty-handed and still enjoy a comfortable stay. I was especially impressed to find single-use packets of laundry detergent among the amenities; it really showed how considerate this Hotel is.