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We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

The front desk staff were wonderful! Even though we checked in after midnight, they kindly accommodated us. We stayed here the night before heading to Kusatsu Onsen. This time, our family used the Special Room. As soon as we entered the Room, it was incredibly spacious!!! The bathroom in particular was huge and amazing!! There were plenty of amenities, which was really helpful—and when we opened the refrigerator, there were complimentary drinks!! There were also cup udon noodles on the table for each of us!! The service was excellent and we were very satisfied! For this price, the Room size and service are more than enough. A truly satisfying Hotel!! We would love to stay again.

This is a truly wonderful Hotel. The service, the Room, and the breakfast are all exceptionally attentive, and there are delightful surprises everywhere. The art pieces throughout the Hotel are also fascinating. It’s fun just to walk around and look at them, and it’s especially nice that whenever I spoke to the staff, they gave thoughtful, well-informed answers. Thank you very much.

Thank you as always for your hospitality. We had another comfortable stay and would love to return again in the future.

The lobby and front desk staff always greeted us and were very polite and kind. The complimentary drink service and amenities were excellent. Our Room was on the top floor, with views of Tokyo Skytree and Tokyo Tower in the distance from the window. This is a quiet Hotel where you can relax at ease. The smart TV was also great. Breakfast offered a wide variety, and the omelet was especially delicious. The parking staff were also helpful, making it easy to use the parking facilities. We will come again.

Although it was my first time trying zazen meditation, sutra copying, and morning prayers, the clear guidance helped me ease into everything smoothly. The thoughtfully prepared shojin ryori (Buddhist vegetarian cuisine) was truly delicious and deeply moving. The Room and Facility were also clean and comfortable. I felt refreshed by the soothing atmosphere that embodies the spirit of Japan, and even now after returning home, I still feel renewed.

After visiting Kamikochi, three friends and I stayed here. It’s a 10-minute walk from Sawando Bus Terminal. After arriving, we fully enjoyed the Onsen— the large public bath, meals, the private bath, and the open-air bath in our Room. The free-flowing private bath and the open-air bath in our Room were exceptional. Both dinner and breakfast featuring local ingredients were delicious, and there was also a great selection of drinks. The Room was thoughtfully appointed with local furniture and tapestries, a massage chair, a Dyson Airwrap dryer, and many other touches that made our stay comfortable. What impressed me most was how impeccably clean everything was. From the garden on arrival to the baths and guest room, everything felt fresh and serene, making our time there truly relaxing. This has become an Accommodation we would love to visit again. Thank you very much.

The Hotel felt pleasantly small and had a very relaxing atmosphere.\nThe Room was spacious and clean, and the amenities were well stocked. I especially appreciated that they provided a hair iron.\n\nAbove all, every staff member was kind, and we truly felt their hospitality.\nAfter check-in, we were heading to Enoshima Island, and they asked, “Where are you going next? If you’d like, we can provide Shuttle Service,” then took us all the way to our destination. It’s a bit far from the station, but thanks to the Shuttle Service we could travel very comfortably.\n\nHighly recommended for an adult getaway if you want to spend time peacefully in a calming space.\nIt was such a wonderful Hotel that my companion and I even said we’d like to stay here again if we have the chance to visit Enoshima.

I finally had the chance to stay here, something I had been hoping to do for a long time. The Hotel is neither too large nor too small, and both the property and the Room felt calm and exceptionally comfortable. Of all the Hotels I have stayed at through IKYU, this is probably the best. The Room was spacious, and everything was perfect—the furnishings, amenities, bed comfort, towel quality—truly everything. I also appreciated having a small sink. It was also rare for a Hotel in this class to have a coin laundry in the basement, which I was very grateful for. If I had to be picky, I would have liked a few more items with the Western breakfast. The Japanese breakfast was excellent in both taste and variety. I will definitely return again soon. It has given me one more reason to look forward to visiting Tokyo.

This was my first stay here. The Facility was excellent, and the staff were wonderful. Everything I had always wished for when staying elsewhere was provided, and I was very satisfied. Thank you very much.

Thank you as always. I really appreciate that the Room TV has been upgraded to a smart TV, making it possible to watch apps and WOWOW. The variety of bath salts has also increased, and the bath towels feel luxurious and are easy to use. Even in a single room, the Room is spacious enough for light stretching. Recently, prices have gone up and it’s been hard to stay as often, but I’d like to use it again during more affordable periods.

I’ve been coming here since I lived about 30 minutes away by train. Even after moving to a place about two hours away, I still visit from time to time specifically to stay at this Hotel and explore Takasaki. From the moment you step into the entrance with flowing water, you’re drawn into an extraordinary world. More than anything, I love the atmosphere of the large public bath. If you bathe before sunset, sunlight pours in and it’s bright and truly wonderful. Soaking in the open-air bath while listening to Shinkansen announcements as background music is pure bliss—I can forget everything. Both the guest rooms and the entire property are clean and comfortable. Since I’ve stayed many times, every visit feels like “I’m back.” The breakfast venue is very open and airy, and just as comfortable. The honey butter was so delicious that next time I plan to enjoy it generously again. Thank you always, and I look forward to staying with you again!

I was able to relax and enjoy a very comfortable stay in the Room. All of the staff were very kind, and both the front desk team and housekeeping greeted me politely whenever we passed in the hallways or elevators. I felt this Hotel was welcoming not only because of the Room, but also because of the warm hospitality.

Thank you as always for your hospitality. I was able to enjoy another comfortable stay. Although the temperature was high, the cold towel service was excellent. I look forward to staying with you again.

This was our first stay. My wife, who is very particular about everything, said, “This Room is comfortable, so we’ll be fine,” and even wanted to cancel the other Hotels we had planned. We were wondering what to do for a four-week Hotel stay during our home renovation, so we consulted the front desk. Despite being busy, they kindly helped us, and as a result we changed our plans and stayed long-term. The breakfast selection was extensive, and my wife—who rarely eats out due to food allergies and usually has to cook for herself—enjoyed it every morning without getting tired of it. The lounge, the Onsen, and the parking were all excellent as well, and every staff member was very courteous. When we mentioned a concern about cleaning, they responded immediately. We are truly grateful that our long stay went smoothly. Thank you very much for taking such great care of us.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

The Onsen on the 11th floor was great, with a sauna and an open-air bath that felt wonderfully spacious!

A clean Room and a spacious large public bath. The breakfast was delicious and enjoyable as well. I only regret that I arrived early, so I could have relaxed more.

I checked in at night, and although it was fairly crowded, the staff handled everything smoothly and discreetly handed me a bag for the amenities. When I entered the Room and opened the curtains, I could see the lights of the Grand Nikko Tokyo Bay Maihama, which was exciting for us with DisneySea planned for the next day! Above all, the Facility was excellent. The next day we stayed at an official Hotel, but this Accommodation was better. I would love to stay again. Thank you very much.