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I enjoyed exceptional cuisine and the Onsen at this small luxury Accommodation. The staff’s warm, attentive hospitality, the well-appointed Facilities and amenities, and the beautiful selection of tableware by Kyoto artisans all made for a wonderful holiday.

We stayed for two nights. The views from the Room and the Onsen were wonderful, and it was very comfortable. We requested the premium dinner for both the French and Japanese meals, and everything was delicious, with carefully prepared dishes using seasonal ingredients. The weather wasn’t great, but even so, it was a lovely stay.

I came to Yamagata for the first time because I wanted to stay here. Since it’s in the middle of town, I wasn’t sure what to expect—but once inside, it felt like a different world. It was quiet and relaxing, with a real sense of nature. The Room was wonderful—so spacious that it almost felt too big for two people—but we could truly unwind as if we were staying at a private villa. The Onsen water quality was also excellent and incredibly soothing. Above all, dinner was absolutely delicious and genuinely moving. Of course the chef’s skill is outstanding, but it also reminded me just how rich Yamagata’s food culture is. Because dinner is served at the counter in small numbers, it was great to hear directly from the chef, and it left a very positive impression to see how kind and close-knit the staff were. It was such an enjoyable dinner. I was a little surprised when the president came around to greet us. I also heard that at Takinami next door he makes soba every day for dinner—I’d love to try that someday as well. What a wonderful person. Although this is a luxury Accommodation, it also feels warm and welcoming—an extremely comfortable place to stay. I’d love to visit again in another season someday.

It was a very relaxing Accommodation. Although the building has a sense of history, it was thoroughly cleaned and well maintained, so we enjoyed a very comfortable stay. The staff kindly accommodated many of our requests, and we truly appreciate it. Of course, the service was excellent! The meals were also delicious, including Yonezawa beef filet steak and shabu-shabu. The semi-open-air bath in the Room was supplied with natural hot spring water, and the quality of the water was wonderful. It is an Accommodation that made us want to come back for a Multiple Night Stay.

Although it’s a secluded Accommodation deep in the mountains, it’s relatively easy to access by car and not difficult to reach. The Accommodation features classic, traditional Japanese architecture, yet it feels clean and has been thoughtfully renovated for comfort and ease of use. It was clear how much care goes into its upkeep, which I truly admire. The surrounding nature is lush, and the greenery and gentle sound of the river are very soothing. That said, the bedding mattress felt a bit firm for me personally, which was a small minus point (I didn’t wake up sore the next morning, so this is purely my personal impression). The hot spring source is around 37°C and lukewarm, but there are also heated baths, so it wasn’t an issue. If I had one wish: since I’m not fond of lukewarm water, I would have liked the heated tub to be larger. Meals were mainly simple countryside dishes, but everything was very delicious. Younger guests might find it a little light; in that case, I recommend ordering additional dishes. For us it was just the right amount—and we could get refills of rice—so we were very satisfied. Many of the staff were young, but they were always smiling and pleasant, with excellent attentiveness and consideration. This is an outstanding Accommodation that makes Japanese guests feel at ease—I hope it never changes. Thank you for a wonderful stay.

It was a very clean and relaxing Hotel. The service was courteous, and it’s a Hotel I’d like to stay at again. There are plenty of activities for children, so everyone from kids to adults will be very satisfied. Since there is a lot to explain at check-in, it’s understandable that it takes time for each guest, but there were only two staff members assisting, so a long line formed. I think it would be even better if this could be improved.

I have stayed here many times. The clean facilities, pleasant Onsen, and satisfying breakfast are all very good. However, that was something I could say because the room rates used to be affordable. Perhaps due to recent inflation, the rates have increased significantly compared with before. In the past, weekends and holidays were not much different, but now they feel much more expensive. During Golden Week and Silver Week in particular, the rates are considerably higher than those of a neighboring Hotel. Since there used to be little difference, I chose Super Hotel without hesitation, but next time I may have to think twice. I hope that once inflation settles down, the pricing will return to what it was before.

I stay here whenever I visit Nagano. It’s very convenient as it is directly connected to the station. After I requested a buckwheat husk pillow once, they have thoughtfully placed one in my Room ever since without me having to ask. They often have my Room ready and let me in without making me wait until check-in time, which is very helpful. Thank you as always.

I stayed here during Golden Week, and the moment I stepped onto the grounds, I felt, “This is a wonderful Accommodation.” Perhaps it’s because the proprietress pays close attention to every detail. It’s a truly pleasant place to stay. Because there are only a few guest parties, the staff is also small in number, but they provided attentive service. Needless to say, the food was outstanding. I wasn’t traveling specifically for branded wagyu; I’m the type who prefers to carefully choose and enjoy truly delicious food. Still, it’s rare to find an Accommodation where you can enjoy such a wide variety of cuts prepared in the best possible way for each one. As expected from Oki of Yonezawa beef. The Onsen is relatively small, but since there are few guests, I was able to have it all to myself whenever I went—and the water is excellent. Thank you for such wonderful memories.

The staff at the Hotel were very attentive, the Hotel was clean, and the large public bath was especially excellent! I would love to stay again!

I booked this as a stopover for the middle of our Multiple Night Stay trip without knowing much about the area, and it was wonderful! The Room was spacious, and the futons were already laid out in the Japanese-style room. The bedding was very comfortable—perhaps with a mattress included—and I slept well without any body aches. The Onsen Facility was also very clean and enjoyable. Breakfast was excellent, and my wife and children were very happy. Thank you!

I visited with a friend who loves traveling. This was my third stay, and as always, the food was excellent, and the Onsen was amazing. My friend, visiting for the first time, also enjoyed it and went to the bath twice. Thank you for a wonderful stay!

I was deeply impressed by the heartfelt hospitality of everyone at Kajikaso. During my stay, I lost track of time and enjoyed a truly fulfilling experience. The kaiseki dinner was exceptional—each dish was carefully prepared, and I savored it with all five senses. I’d love to have it again. The Onsen was also wonderful; the water felt silky and moisturizing like a beauty serum, leaving my skin smooth. Since the bathing areas rotate by time, the scenery changes completely, which was great fun—I soaked in the Onsen four times during my stay and felt completely refreshed. Conversations with everyone at the Ryokan were delightful, and my mother was very satisfied as well. (Thank you)

I stayed here on a snowboarding trip without expecting much, but the Room was clean and spacious, the hallways were warm, and the bath was a sulfur Onsen. I was very satisfied—well worth the price. I would like to stay again if I have the chance. Thank you very much.

There was a massage chair in the Room, and my husband and I took turns enjoying it. There was also a nearby restaurant where you can eat Yonezawa beef, so we had dinner there. Since I’m not fond of fatty cuts, I ordered the rump steak, and it was very tender lean meat. Breakfast also felt homemade and was delicious. There is also a private bath, making this Hotel an excellent value for money. At this price, we were completely satisfied—so much so that we’d like to stay at other Hotels in the same group as well.

The Onsen inside the station is convenient because you can go there from the Hotel in the provided sleepwear. Breakfast was Japanese only, but it would have been nice to have Western options such as bread as well. Also, there was a plug for charging a mobile phone in the room, so I didn’t use my own charger, but when I checked in the morning it had only charged a little.

The Hotel is conveniently located near the station, with many restaurants and convenience stores nearby. The entire Hotel, including the Room, was clean and very nice. I would like to stay again.

They kindly provided a covered space in front of the entrance for my motorcycle, so even though it was rainy, I could park with peace of mind. It was also within sight of the front desk, which made me feel secure.

It was very relaxing because the large public bath was essentially private. However, since it was marked as men-only, I felt a bit uneasy given the current times. (This may be an unnecessary worry,) but I have seen Facility that switch between men and women by time slot... The location is close to the station, but it’s tough that convenience stores and restaurants are far away (especially at night).

I stay here every time I visit Niigata City. There are plenty of restaurants nearby, and Hotaru is on the first floor, so it’s perfect—you can get back in seconds even after a few drinks!