ทั่วประเทศ × ที่พักพร้อมร้านอาหารตะวันตกการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

The bath, the room, the sauna, the food, and all of the staff were outstanding. The goats were incredibly cute and so relaxing! My daughter was totally absorbed in feeding them and said on the way home that she definitely wants to stay again! We plan to visit again if we have the chance!

This was my second visit this year, and it’s soothing no matter when I come. The service strikes just the right balance of attentiveness and privacy, the rooms are spacious, and the meals keep evolving—overall, it’s a place with an exceptionally high level of satisfaction. 　This time in particular, the breakfast—renewed since this spring—was outstanding. In contrast to the gorgeous French dinner, it’s a simple Japanese-style meal, but each dish is truly delicious. They’ve also changed how they cook the rice, and the finishing bowl topped with dashi was superb. 　I’m already looking forward to being impressed again on my next visit.

We stayed here for a family trip to celebrate a 60th birthday. The Room called “En” had wonderful views and beautiful furnishings, allowing us to forget everyday life and fully enjoy the relaxed pace of Amami. Above all, every meal was delicious, and we could really feel the care put into using local ingredients and pesticide-free produce—it was outstanding.

The property itself was spotless and wonderful, but what left the strongest impression was the hospitality of the entire staff. They noticed that we had purchased wine during our stay and brought wine glasses to our room before we even had to ask. Also, although I made a last-minute request right before arrival for birthday decorations (not expecting much), they prepared something far more beautiful than I imagined in such a short time. In addition, due to an error at the time of booking, our child was not included in the number of guests. At check-in, they immediately confirmed it on the spot and arranged everything with a smile—without showing any displeasure at all. Not only in these bigger moments, but also in many small interactions throughout our stay, it was clear that each staff member genuinely thought about what would make guests happy and acted accordingly. I felt this same attitude from everyone we interacted with—not just one particular person—so rather than individual customer service skills, it seems that hospitality is truly embedded in the property’s culture and training. Of course the facilities were excellent, but the number one reason we want to come back is because of the service from all of your staff. It became a wonderful family memory. Thank you very much.

During the Obon holidays, my daughter and her husband came back home with our grandchild, and we stayed here. It’s a Hotel specialized for children, and our grandchild was absolutely delighted. With the all-inclusive plan, we fully enjoyed both alcoholic and soft drinks. The meals were buffet-style, which made my daughters very happy as well. We also enjoyed the late-night snacks. We stayed in Room “Casual 10,” and since there are only two Rooms on the 8th floor, it was very spacious and cute. Everyone loved it—our grandchild especially—and kept saying how wonderful it was! The baths were also great; we were able to use both a private bath and the large public bath. Everyone was extremely satisfied. Thank you very much.

I was so happy to stay here again after a while, and I had a wonderful time. As always, I truly appreciated the friendly, warm hospitality of the staff. This time we were also treated to a beautiful view of Mt. Fuji, which left me feeling refreshed both physically and mentally! In addition, SCAPES’ original skincare products are excellent—I used the serum and toner thoroughly after my bath and my skin felt beautifully radiant. I can’t wait to come back again soon.

The antique-style room, the open-air bath, and the in-room dining were all truly wonderful! The service was very pleasant, and I’d love to come back for a discreet getaway with my partner. I ended up using the open-air bath about five times in one day (haha). Absolutely amazing!

It was such a wonderful stay that five stars aren’t enough. Of course, the room, hot spring baths, and meals were excellent, but what stood out most this time was the heartfelt hospitality from everyone on staff, especially our butler. From the reservation stage onward, we felt your thoughtful attention to detail, and we were able to relax and enjoy every moment during our meals as well. Thanks to you, it became an unforgettable final trip for just the two of us as a couple. We were truly happy. Thank you so much. We already want to come back again (haha).

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.

The staff’s hospitality was outstanding. The meals offered a wide variety of ingredients, and everything was delicious—we were completely satisfied. The location was also excellent.

The staff’s calm, welcoming atmosphere created a truly relaxing space, and I had a very comfortable stay. - On the shuttle bus, they provided aromatic hand towels and water - They took us to the golf course restaurant in a lovely cart - When I asked the concierge in advance about sightseeing, they gave me lots of brochures and handwritten notes on the day Everyone was wonderful and incredibly kind—not only at the front desk and lounge, but also at the gift shop—and I was genuinely impressed. Everything was new and spotless; the room was spacious with an amazing view. The breakfast buffet was also outstanding: freshly baked brown sugar French toast, made-to-order Okinawa soba, dim sum, smoothies, plenty of fruit, and many other options—luxurious and delicious. I’ve already booked again for December and can’t wait to return.

In Uchiko, Ehime Prefecture. After driving from Kochi, we arrived at the hotel; as soon as we pulled up, a staff member came right out and guided us. After an exceptionally smooth check-in, we didn’t add any sightseeing at all—we spent our time simply enjoying the hot springs, the special guest room, and reading. As it was a weekday right after Silver Week, there were hardly any overnight guests or day-use bath visitors, and we were able to savor the luxury of feeling as if the entire property belonged to just the two of us. Above all, dinner far exceeded our expectations. My wife was deeply moved by how delicious everything was—so much so that after the meal she even asked both the chef and sommelier to sign our menu. Not only was each dish outstanding in itself; its elegance on refined tableware conveyed a sense of care and intention in every plate. By candlelight at our table, we were able to take our time and fully enjoy both the food and drinks at our own pace. The in-room hot spring bath was also memorable—especially the haiku placed alongside it, which added a quiet resonance to our time in the water. Personally, I felt this inn’s appeal lies not in extravagance but in being able to truly enjoy “the luxury of doing nothing.” Visiting on a weekday allowed us to appreciate that value even more deeply.

The bed was very comfortable, and I slept well. The alarm clock was easy to set, and the volume was just right, so I was able to wake up quickly. From the room where I stayed (on the 8th floor), I could see the ocean in the distance.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

We stayed here for the first time with our dog to celebrate our daughter’s birthday. The welcome drink and dessert were very delicious! The welcome treat for dogs also seemed tasty—our pup finished it in no time! There’s also a drink bar available at certain times, which was great. They even have alcohol, which was the best!! The dog run was air-conditioned, so it was comfortable even in midsummer. Our dog ran around until completely tired out. Dinner is buffet-style, so it’s hard to decide what to eat (lol). The roast beef and sashimi served as a one-plate set at the table were amazing! Alcohol is available for an additional fee, but the food is so good you can’t help wanting a drink (lol). You can dine together with your dog, and there’s also a buffet just for dogs, so we really enjoyed the meal. Since it was our daughter’s birthday, we ordered a cake for an additional fee, and it was delicious as well! The staff celebrated with us too, and our daughter was thrilled! You can also use a private bath. We used it this time; we had 90 minutes, so we could relax without rushing. Dogs are allowed in the private bath too, which is wonderful! There were post-bath drinks and ice cream in the fridge—also fantastic! It’s well worth paying the extra fee! By the way, I also used the large public bath in the morning. The view was great, and it felt wonderful bathing while looking out over Lake Hamana! The breakfast sandwiches were filling and very tasty! They come with pudding too—again, amazing! One of the reasons this Hotel felt so good is definitely how pleasant all of the staff are!! Everyone we met was smiling; they talked to our dog and played with him too. Our pup got lots of love! If I had to mention something negative: although parts have been renovated, there were some areas where you could feel that the building itself is old and showing its age. But personally, there were far more positives than anything else. How easy it is to stay with your dog here, how great the staff service is, how delicious the food is, how relaxing the baths are—we went home satisfied as a whole family! I’m glad we chose this Hotel for our first overnight trip with our dog. We’d love to stay again!!

Everything in the hotel was spotless, the meals were delicious, the hot spring water was exceptional, and the view from our room was stunning. Above all, we were truly moved by the warm hospitality of the staff. Not only did we complete the Jomon Sugi trek, but thanks to our stay here, our trip to Yakushima became an unforgettable memory. Thank you very much. When we visit Yakushima again, samana will be our only choice.

Warm, attentive service, a calm and lovely atmosphere, and a breakfast that makes you happy from the morning. Everything was so comfortable that it truly felt like, “I’m glad I stayed here.” I’m happy to have found a place I want to stay at again. Thank you very much.

We stayed here for our wedding anniversary. All of the staff were very pleasant, and their warm, gentle, home-like hospitality made our stay truly comfortable and relaxing. The food was also excellent, made with local ingredients, with delicate flavors that seemed to reflect the chef’s personality. They also kindly accommodated a last-minute change to our meal. The wine was delicious as well, and we were told that the tableware was made at a nearby workshop. We would love to visit again. Thank you very much.

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

Room, bath, amenities, meals, and hospitality—everything was extremely satisfying. My grandchild is still very young, but we would love to visit again when they are older—I’m sure they’ll be delighted. Before that, we’ll be back again as a family (lol).