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This is a small luxury Hotel with 55 rooms. As a result, the staff paid close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—this is a Hotel that makes you want to come back again and again.

We stayed here as a couple to celebrate our 25th wedding anniversary. It was an even more wonderful hotel than we expected, and our stay—from arrival to departure—was satisfying from start to finish. As someone originally from Nagoya, the TV Tower has been familiar to me since childhood, though it has been 25 years since I left the city. I was truly surprised and moved that such a beautiful hotel had been created here. From the warm welcome on arrival, every member of staff was attentive and kind, and we felt comfortable throughout our stay. This time, we were upgraded to a larger room as a Diamond member benefit—what a lovely surprise! The welcome sweets were adorable and absolutely delicious. The view from the room was outstanding, of course. The art displayed throughout the hotel was also captivating, giving the entire property its own unique atmosphere. There were new discoveries everywhere we walked, and we thoroughly enjoyed the art tour as well. Searching for artworks together as a couple became a fun memory too (laugh). And the night view from the observation deck—an exclusive perk for guests—was truly breathtaking! We could take in all of Nagoya’s nightscape at once, making it an unforgettable moment. The hidden-door entrance leading up to the deck was incredibly stylish; its playful touch made us genuinely excited. Breakfast lived up to its reputation—delicious in every way—and we enjoyed a luxurious, happy morning while taking in the amazing view. My wife loved it too and said, “No.1 among all the hotels we’ve ever stayed at!” We’re truly happy to have found a hotel that satisfied both of us wholeheartedly. Thanks to everyone’s heartfelt hospitality, our 25th wedding anniversary became a wonderful memory we will never forget for the rest of our lives. Thank you so much to all of your staff for such an incredible experience. Whenever we visit Nagoya again, we would love to stay here again. We’re already looking forward to what kind of excitement awaits us next time!

Unfortunately it rained, but thanks to that we were able to relax at the inn on the day we arrived. As other reviews mentioned, the staff were wonderful—every single person greeted us with a smile and provided excellent service, so we had a very comfortable stay. The next day, when the rain let up, we were able to take a walk and enjoy Dogo Onsen. Above all, the meals were outstanding! Not only was the food delicious, but the tableware was beautiful as well—both my elderly father and I finished everything. It’s a bit far from Osaka so we can’t visit often, but this is an inn we would love to return to. Please continue being such a lovely place. The staff’s hospitality is truly top-notch!

The Room was very clean, and I was able to stay comfortable throughout my entire visit. What I especially loved were the infinity pool and the sauna. With only seven Rooms available per day, it never felt crowded, and I could relax and enjoy them at a leisurely pace. The views were stunning, and you can truly experience an extraordinary escape from everyday life. The staff’s hospitality was also excellent, making my stay very pleasant. Breakfast was delicious, and the bar had a wonderful atmosphere as well. Being able to enjoy drinks slowly while taking in the view was particularly memorable. It’s not an inexpensive Accommodation, but considering the Facility offerings, meals, service, and views, I felt it was well worth the price. I would love to stay again.

After seeing photos, I had long wanted to visit this Accommodation at least once, and this was my first stay. The real view was even more magnificent than the photos; while enjoying matcha in the lobby, the full glass wall opened up, removing any obstruction from sight, and I was deeply moved by the sensation of being completely filled with the lush green valley right before my eyes. Although the weather that day was unfortunately poor—perhaps due to a typhoon—the drifting rain mist added atmosphere like a sea of clouds, creating a truly ethereal world. Perhaps thanks to traditions passed down over many years, the hospitality was exceptionally polished; from being escorted to and briefed on our Room at check-in to every aspect of dining service, it was flawless with nothing to criticize. While traditional in spirit, the Facility is kept impeccably clean in a modern style (every faucet in both the Room and bath areas gleamed so much that it felt beyond mere cleanliness—I could almost sense the staff’s dedication), and we enjoyed every dish while also appreciating the presentation of their signature specialties. This is purely my personal impression, but it reminded me of a well-known culinary Ryokan in Yugawara (back before it was acquired by Hokkaido-based capital), and it has been a long time since I felt so strongly that I had found an outstanding “traditional Japanese Ryokan” with all three elements—service, cuisine, and location (including Facilities and Onsen)—perfectly aligned. It soothed both body and mind. Wanting to see snowy scenery through those windows, I went ahead and made a Reservation for December as well. With global warming reducing snowfall these days, there may not be much snow yet in December… (laugh). The only reason my rating for “Onsen / Baths” is 4 out of 5 is simply my small wish that the open-air bath were a bit larger.

We stayed at the COTTAGE for a Multiple Night Stay as a couple. We live in Fukuoka and were looking for an Accommodation nearby where we could relax, so we chose this place because it was easy and stress-free to get to and from. The price is not cheap, but it was a truly special, out-of-the-ordinary experience even within Fukuoka, and we had an extremely satisfying stay. The food was delicious, with a bit of an outdoor feel as well, and since there were no other people around, we could enjoy ourselves without worrying about anyone else. The staff were also very kind. We would definitely like to stay again for an anniversary or other special occasion.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

Because our previous stay was so enjoyable, we returned. The Room, service, and hot spring Facility were all very comfortable. Both dinner and breakfast were prepared in a way that really highlighted the quality of the ingredients. The sweets in the Room and the herbal tea before bed were soothing for both body and mind. It’s been a long time since I’ve slept so deeply and felt this well-rested. Maybe it’s just my imagination, but my skin even seems to be in better condition. We would love to stay again.

Thank you very much for such a wonderful stay. At check-in, the front desk staff kindly and thoroughly explained the in-house Facilities and services, which allowed us to start our stay with complete peace of mind. My wife has a shellfish allergy, and we are truly grateful that the restaurant’s head chef thoughtfully adjusted the menu for us. In particular, dinner on the second night was even more outstanding than the first, and we were deeply moved by the extra care put into each dish. While we were taking photos inside the property, a seasoned and very kind staff member noticed us and spoke to us. They gladly took photos for us, thanks to which we were able to keep wonderful memories of our trip. We are foreigners and can hardly speak Japanese. Even so, throughout our stay we received warm, attentive service that made us forget any language barrier. This stay reminded me once again of what I felt when I first visited a Japanese Ryokan years ago: uniquely Japanese hospitality that truly cherishes travelers and makes them feel as safe and comfortable as if they were at home. It is truly an excellent Ryokan. We sincerely appreciate the heartfelt hospitality of all the staff. We would definitely love to visit again. Thank you again for such a wonderful time.

As we had never stayed in Atami before, we chose this Hotel for our 40th wedding anniversary trip. When I mentioned it to the staff at check-in, they surprised us with an anniversary dessert plate at dinner. It was beautifully done, and we truly appreciated the care they put into it for us. We chose a Room with an open-air bath. We were able to relax and soak while enjoying the view. The large public bath was also very pleasant. The meals were a delight for both the eyes and the palate. We were told the menu had just changed to the autumn selection, and in particular, the tilefish scale-grilled dish was outstanding. At breakfast the next morning, I noticed that the flowers in the vase on our table were different from those at dinner; when I asked a staff member, they said they change them between night and morning. I was impressed by such thoughtful attention to detail. Breakfast was also served as a course meal, and it was fun being able to choose between an egg dish or curry. The butter served with the bread was white in color with a rich flavor—absolutely delicious. Overall, every staff member provided courteous service and had wonderful smiles. Their attentive yet unobtrusive approach felt just right. As someone who lives a busy day-to-day life, thank you for giving me such an extraordinary escape—it became a truly memorable trip thanks to you all. We would love to visit again soon.

This was our first stay, and thank you very much for preparing such a wonderful room! Our family had a great time. Since we have small children, we really appreciated the valet service on hot days, and we were truly happy when your staff kindly helped carry our plates to the table at the breakfast buffet while I was holding my child. We were also able to transfer our breakfast vouchers to the lunch buffet at your affiliated hotel next door, which was very helpful—especially on days when we had to head out early in the morning—so they didn’t go to waste. The hotel offers excellent value for money and well-equipped facilities, and it’s a place I would gladly recommend to friends and acquaintances. Thanks to you, it was a very satisfying trip. We would love to stay again.

I stayed for two days, and I was truly impressed by the staff’s kind and attentive service. I have stayed at many Hotels across Japan, but I was once again struck by the meticulous hospitality at Hotel Okura Kyoto. Throughout my stay, their genuine desire to help guests feel as comfortable as possible came through naturally in many situations. During my stay, I dined at the French restaurant on the 17th floor and also used room service; both the food quality and service were impeccable. More than just its Facilities or location, I feel that the staff’s hospitality itself is one of this Hotel’s greatest attractions. It was a Hotel where I would definitely like to stay again.

Thank you very much for taking such great care of us during our stay. The welcome drink, private bath, Onsen, meals, and service—everything was excellent. Moving around the property in samue was also very convenient. Lately we have often stayed at foreign-owned Hotels, so we were able to truly relax thanks to your warm and thoughtful hospitality. We would love to visit again.

I caused you a great deal of trouble, but everyone spoke to me so kindly that it truly helped me. The price is almost too low! The in-room lotion was my favorite brand, there were two sinks, and both dinner and breakfast were outstanding. It was a shame there was no view from the open-air bath, but I found myself hoping—thinking from the owner’s perspective—that your service will continue just as it is so you won’t lose guests until the construction is finished. Even without a view from the window, this is a wonderful Ryokan. Thank you very much for everything.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

I stayed for two nights in the Nihondaira Twin Room, which I had wanted to try for a long time. The Room was more spacious and newer than I expected, and the bathroom and vanity area were also roomy and spotless, with a great selection of amenities. The balcony was well designed with a wonderful view. I heard it had been raining until the day before, but during my stay we were mostly blessed with good weather (with some clouds at times), and I could see Mt. Fuji from the Room as well as from the lobby and restaurants. For dinner, I chose Western cuisine on the first night and a Japanese restaurant on the second; every dish was delicious. The large windows offered beautiful views, so I could enjoy my meal while watching Mt. Fuji at dusk and looking out over the garden. In particular, the steamed ribeye in the “Aoi Kaiseki” course was outstanding. The breakfast buffet also had an impressive variety, so even after two mornings I never got tired of it. There are many nearby sightseeing spots such as Kunozan Toshogu Shrine and Sunpu Castle Park, which made for a great trip overall. In any case, the windows are huge, the garden lawn is beautifully maintained, the Facility is excellent, and the staff were very attentive—an even more wonderful Hotel than I imagined. I would definitely like to visit again.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

I was truly comforted by the General Manager’s thoughtfulness and the warm hospitality of all the staff. Thank you very much. The only disappointment was at checkout: I purchased two packs of seaweed salt that I had enjoyed with my meal as souvenirs, and they were bagged for me, but ginger miso was inside instead. It was my fault for not checking the contents, but I only noticed when I got home and opened the bag, hoping to enjoy the seaweed salt and relive the wonderful meal.

We look forward to visiting here every year. Thank you for your consistently attentive service and hospitality. We always enjoy delicious meals, relax at our own pace, and leave fully satisfied every time. My son and I are looking forward to visiting again. Thank you very much.