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We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.

We stayed in a Room with an open-air bath, and it was excellent—the amenities were well stocked and the Room was clean and comfortable. Both dinner and breakfast were luxurious and delicious. The service was also very polite and attentive. This is a Ryokan we would definitely recommend.

We had a very comfortable stay. The Accommodation is on a hill, and the panoramic view of fresh spring greenery was amazing. The building was very clean, perhaps recently renovated. The staff greeted us with smiles and were very pleasant. The coffee server service in the lobby was also nice. The Room was clean and stylish, which we liked. However, the floor chair was a bit difficult to use. The bath was uncrowded and clean, and the water felt great—my skin became so smooth. My husband did mention that the razor wasn’t very good, though. For dinner, we upgraded to the Maezawa beef steak—it was truly delicious and we were impressed. It was Japanese cuisine just to our taste, and everything was excellent. Breakfast was also delicious across the board; we even had seconds of rice, and the milk was especially tasty. It was an outstanding Accommodation.

The reservation was for the main building, but it was incorrect, so it was changed to the annex.

The Facility is clean, and having an Onsen is a nice touch—it helps you relax and recover from fatigue. The Room is also clean, and I was able to get plenty of sleep. The front desk staff member was from Nepal, but their Japanese was excellent and communication was smooth. Their smile was wonderful as well. Thank you very much.

On the second night of our Multiple Night Stay, only a Japanese-style Room was available, so we changed Rooms. Even our heavy suitcases and lots of souvenirs were moved by the staff, which really impressed me. It was my first time staying in this Japanese-style Room, and it had the charming atmosphere of a traditional Ryokan. The Room was spacious and clean, and the bathroom and toilet were new, so we had a very comfortable stay. I think it’s a perfect Room for families. The Room was so spacious that I could even do yoga. We enjoyed a hearty breakfast, and they kindly stored our luggage until the afternoon when we left Ogaki, which was very helpful. I would love to stay again next time. Thank you for your hospitality.

I was satisfied with everything—the beds, shower booth, bath, amenities, and the breakfast buffet full of Shikoku specialties. The staff were always smiling and provided excellent service, making my stay very comfortable. The location was also convenient, so getting around was very smooth. This is a Hotel I would definitely like to stay at again when I visit Takamatsu.

Reserved a Standard Twin Room in the new wing. As others have mentioned, we were upgraded to a better Room. The toilet and bath were separate, so we could relax and enjoy a long soak.> We had dinner on this Plan, but it was not “mini” at all. It was a full course: five appetizers, corn potage, pan-seared grunt with beurre blanc sauce and roasted shrimp, braised beef cheek, dessert, and coffee—everything was absolutely delicious. It would be a shame to stay here and not have dinner! To get to the Hotel we used Setouchi Taxi, and they also gave us a great presentation of recommended sightseeing routes. It was a wonderful trip. I’d definitely like to stay again when I visit Takamatsu.

This was my first time staying here. I really appreciated the Hotel’s “Eco Favor” initiative, which lets guests choose only what they need and reduce waste—it’s a great idea that helps protect the planet. I was also happy to receive a snack. At breakfast, I was touched when a staff member thanked the guests on our floor. That made the wide variety of breakfast items taste even better. Everything was delicious, and the freshly baked bread was outstanding! I’d love to stay again—thank you very much!

The service and the Room were excellent! We wanted to dine nearby and could only make a Reservation for 3:00 PM, so we contacted you in advance to let you know we would arrive before check-in, and you kindly accommodated us in various ways. The Room was relaxing, the Onsen was wonderful, and above all, breakfast—centered on local seafood—was so satisfying that we ate far too much. We would love to stay again.

The Room was clean, the large public bath was great, and we had no issues at all. It was too hot to walk to the castle, but we enjoyed viewing it from the window near the Hotel elevators and in front of Hoshino Coffee. We had plans to meet near the station for a meal, so our stay was No Meals Included, but if we have another chance, we’d like to try the Hotel’s dining options as well.

My spouse and I stayed for one night starting July 19. From the pickup at the station to sightseeing guidance after checkout, your attentive hospitality and thoughtful care made our stay truly comfortable. Thank you very much. The teppanyaki dinner course delighted both our eyes and our taste buds, and the chef’s enjoyable conversation made the evening even better—we left feeling full and in great spirits. We hope to visit again during a pleasant season. With sincere gratitude!

I stayed here on a trip with friends.\n\nWe used this Hotel as a base for visiting Ritsurin Garden, which I had long wanted to see. Located up a steep hill, the Hotel also offered beautiful night views. Perhaps because it was a weekday, it never felt crowded, and we were able to relax and enjoy our time. The staff’s service was very pleasant, the meals were delicious, and we were very satisfied.\n\nThe Room had Facilities that conveyed a sense of history, but everything worked properly and was well maintained. One thing: the entrance door was a sliding door designed like shoji screens, so when our conversation got lively, we suddenly worried whether we were being too loud in the hallway or disturbing others. It would have been perfect if we could have chatted without worrying about that.

I stayed one summer night at Hotel Awina Osaka. For dinner, I bought my favorite ingredients at a great price in the basement food floor of the Kintetsu Uehommachi Department Store right before closing, and ate them in my Room. I was very satisfied. The large public bath on the 5th floor was crowded with about three families with small children, but the pleasantly warm water was nice. The bed was comfortably firm. What I especially liked was breakfast. I made a Reservation in advance. The selection was plentiful and everything tasted great. Breakfast started at 7:00, and I selfishly wished it could start a little earlier—but I know preparing it must be a lot of work. Thank you for a wonderful time.

I found Sugatani Onsen while looking for an Accommodation where I could stay with my pet, without knowing the name beforehand. It was very comfortable. I brought pet pads, but if possible, I would like you to provide some spares. There is no need to lay out the futon during meals; I worry my dog might bark, so it makes me more concerned. The air conditioner noise felt a little loud. The meals were very delicious. It is a quiet location away from the crowds.

I have stayed here many times. The Room is spacious, and the view of Lake Biwa right in front of you is very relaxing. Breakfast and dinner are not buffet-style, so you can enjoy your meal at a leisurely pace. It’s a shame that the large public bath does not have an open-air bath, but the staff are very pleasant and it is a comfortable Hotel.

I stayed for a few days on special business. The Facility is old, but it is kept clean. The cheerful voice of the male staff at the breakfast venue energized me as well. The free breakfast was satisfying, with Shinshu soba, inari sushi, a salad bar, and a drink bar! Having a large public bath was the best! Thank you very much for your kind hospitality.

This was my first stay. It was very convenient, just a 1-minute walk from the station. The views were great, including the Shinkansen, the Bessho Line, and the mountains.

This was my first time using it. I have used nearby chain Hotels several times, but I chose this one because it is closer to my destination. It was very good. Above all, the response of the front desk staff was excellent. Also, I enjoyed both dinner and breakfast as they were delicious. If there is an opportunity, I would like to use it again.

This was the best of the three Hotels I stayed at during my 3-night, 4-day trip to Hakodate. There was a drink bar, the Room was clean, and they kindly stored my luggage before check-in. There are nearby options like Seicomart and McDonald’s, and the tram stop is close; I also think Hakodate Station is within walking distance. I would like to stay here again.