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The Room was clean, and there was a desk lamp that could charge my smartphone just by placing it on it, so I had a very comfortable stay. There is a Starbucks near the Hotel, and there is also a convenience store at Kameoka Station, which was very convenient. I would like to stay again.

This was my first stay, and both the view and the meals were excellent. The large public bath was a bit too hot for me, but I really enjoyed the massage chair. The Room was wonderful, so I made a Reservation for my next stay because I want to stay in the same Room again. I’m looking forward to it, and I hope to visit again soon.

This was my first stay, and since the Accommodation is on a hill, the views were wonderful. The large public bath was spacious enough to relax and fully enjoy the Onsen. I was also happy that each guest was provided with two thick face towels and two thick bath towels. I only had breakfast, but there was a good variety and it was delicious. The Shuttle Service bus schedule and the fact that no Reservation was required made it very convenient overall. Considering the value for money, this is an excellent Accommodation that I would like to visit again.

I stayed for 3 nights and 4 days on a solo travel Plan, combining it with work. The best part was the meals. The sashimi and the Western-style dishes the next day were wonderfully varied, and I was very satisfied. I was also very pleased with the staff’s attentiveness. However, due to my work needs, I preferred a Room with an additional separate space, and I truly appreciated that you kindly accommodated my request by changing it for an additional fee. I think this is a very good Hotel. I will stay again. Thank you.

I made a Reservation to celebrate my girlfriend’s birthday! From check-in, we were welcomed with delicious tea and sweets, and the process was smooth and pleasant. Dinner was excellent—everything from the sashimi to the steamed vegetables was delicious. Since we both love alcohol, the all-you-can-drink selection with so many options was amazing! Breakfast was also healthy and tasty, and it was such a great Accommodation that it made us want to stay one more night. My girlfriend was very happy! Thank you so much.

I was able to relax from arrival to departure! The open-air Onsen bath was amazing, and both dinner and breakfast were delicious—making for a truly happy stay. The river flowing past the lobby and visible from the Room, along with the lush green trees, was incredibly beautiful, letting you fully enjoy summer in the mountains. One drawback is that because it is built along the riverbank, getting up and down can be difficult. There is no elevator, so all movement is by stairs. In particular, the stairs down to the first floor are quite narrow and steep (though you likely won’t need to move around inside the Hotel very often). Also, precisely because the Onsen is so wonderful, you’ll want to soak many times—but despite that, the bath towels were thin and there were no bathrobes. Very disappointing! With such a great Onsen, I wish they would make it easier to fully enjoy it! That said, overall it was a fantastic experience, and I would definitely like to visit again.

We stayed for one night with my daughter’s family, our grandchildren, and our Chihuahua. The Room was clean and spacious, and the kids and our Chihuahua were running around happily!! We were very satisfied to enjoy a BBQ on the covered terrace without worrying about the weather. Breakfast arrived warm in the delivery box, so we could eat right away—and it was delicious! The bathroom was also spacious, and we all enjoyed it together. Unfortunately, it rained so we couldn’t use the dog run, but we’d love to come back and try again! We’ll definitely stay again as a family.

The interior had been renovated and was very clean. The bath used natural hot spring water and felt silky-smooth. All the staff were very dedicated, which made our stay pleasant.

We stayed here as a couple during the Obon holidays. Even though it was the hottest time of midsummer, Tenkawa Village was wonderfully cool—a top summer retreat in Kansai where we could stay comfortable without using the Room air conditioner and without breaking a sweat. We had long admired the charm of Dorogawa Onsen and had wanted to stay there at least once, and choosing Hanaya Tokubei was absolutely the right decision. The whole town has a lovely atmosphere, but Tokubei stands out for its especially distinctive and tasteful building. Because there are few guest Rooms with private indoor baths in the area, we stayed in “Higashi no Tenku” with an indoor bath. The view is mostly of the courtyard, so if you are used to resort-style Onsen facilities it may not exceed expectations. Still, considering this is traditionally an Accommodation used by ascetics, we felt it was a true luxury and enjoyed it. The meals were delicious Japanese cuisine featuring plenty of local ingredients, with thoughtful touches throughout that kept our Multiple Night Stay from ever feeling repetitive. We were completely full but couldn’t bear to leave anything behind—and finished every last bite. Spending time on the veranda at dusk with a beer in hand while watching people pass by was simply wonderful. After sunset, strolling around the area in yukata is also great fun. Wherever you walk, the lantern lights feel magical, and Tokubei lends out portable lanterns as well. It was like stepping back into a period drama. There were also foreign staff members, and they were genuinely kind and attentive—we truly appreciated it. This is an Accommodation we would love to visit again. Highly recommended if you are sightseeing in Dorogawa Onsen.

Unfortunately, the weather wasn’t great, but the staff and service were excellent, and we had a very comfortable stay. This is a Hotel where even families with small children can stay with peace of mind. The bed setup, children’s amenities, a kids’ play area in the main building, and the bath facilities—including child-sized chairs plus body soap and shampoo—were all very well equipped. They also offer rental swim diapers so babies can enjoy their first Onsen experience. Traveling with small children usually means lots of luggage, but everything was so well provided that we honestly didn’t need to bring as much—an unexpectedly pleasant surprise. We’ll be back again next year! Thank you very much.

We stayed here for our second night. We were blessed with great weather—it was perfect. Since we arrived early, we visited Otaki Falls nearby, but the valley was deep and the elevation changes were intense, leaving us completely exhausted. (There were some fallen trees and rockfalls, so we had to take a detour.) This is a wonderful auberge, just as reputed. That day it was only our group, so we fully enjoyed the private bath, and the Room was lovely—we could relax and truly enjoy a cool summer getaway. Every dish was delicious, and the wine at dinner was outstanding. We were especially impressed by the peach dessert. The owners’ warm hospitality was exceptional—this has become an Accommodation we definitely want to visit again.

This was our second stay. Both dinner and breakfast used local ingredients, and we enjoyed them very much. When staying in Yufuin, this is the Accommodation my family always requests. The staff were courteous, our privacy was well maintained, and we were able to relax at a leisurely pace. This Room also had both an indoor bath and an outdoor bath, so whenever we had free time, we soaked in the tub. We’re looking forward to our next visit.

I was happy to be able to choose matcha as the welcome drink. The sweets served were cute and nice. The whole Ryokan had a charming atmosphere and felt very pleasant. Both dinner and breakfast were very delicious. It would have been even better if the bath had been maintained a bit more.

Because it is located on a hill, you can enjoy a beautiful, truly magical sunset. The meals feature local ingredients, including some unique dishes, and everything was delicious. The Room was spacious and comfortable for a relaxing stay.

I stayed here to attend a soccer match and had a comfortable experience in every way. I would love to stay again, and I appreciate your continued support. If you’re going to watch a soccer match, I highly recommend staying here—you’ll be impressed.

There were a few minor operational issues during breakfast, but the friendly and attentive service more than made up for them, so it was not a problem at all. The Facility and staff in each section were also excellent, and this is an Accommodation I would recommend to others.

The Room had a lovely modern, sophisticated feel. The separate pajama set was very comfortable. If I had to say one thing, it would have been nice if toothbrushes were provided in the Room. The Hotel staff were friendly and attentive with great service, and both check-in and check-out were smooth and excellent.

I’ve been staying here for over 20 years. Since retiring, I think I’ve been visiting a bit more often. I also enjoyed the renewed half-buffet breakfast. I’m planning to stay about two more times before the end of the year. As always, the staff were pleasant and welcoming, and I had a relaxing stay. Thank you very much. One request: while the croissants at the current half-buffet were delicious, I would be happy if you could also offer the larger ones you used to have.

I was very satisfied with the Hotel’s Facility, the staff service, and the dining options. In particular, the daily replenishment of drinks in the guest room, the spacious and comfortable large public bath, and the fireworks viewing area were excellent. However, the price was a little high. The only drawback was that the parking lot was a bit far away. I would definitely like to stay here again next time.

Thank you for having me for one night. Not because I’m a senior, but when choosing a Hotel, having a large bath is an important requirement for me. Just like in Sapporo, I was able to enjoy a very pleasant bath. This trip wasn’t specifically to visit Sendai, but next time I’d like to plan an itinerary that includes staying at this Hotel again. Also, three hours after checkout I realized I had forgotten my glasses, and when I returned your staff handled it properly and I was able to retrieve them. Thank you very much.