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It was a new, clean Hotel. Breakfast was also good, with the tables well arranged! The staff at check-in—both men and women—were unpleasant! There were plenty of power outlets, which was helpful! I couldn’t connect to the free Wi‑Fi no matter what!

Because I rarely have the chance to travel with family or close friends, I usually travel alone. Soaking in the Onsen helps me clear my mind. Enjoying delicious food is a true happiness. What’s more, Shin Tsuta brings me peace, so I return again and again. This is very important to me. The sense of calm and fulfillment I feel is thanks to the warmth and character of each and every member of your staff. That calm and fulfillment also makes me feel as if it restores my purity. When I get home, I already want to go back to Shin Tsuta—like when I was young, after seeing my sweetheart and returning to the dormitory, I immediately wanted to see them again.

A clean Hotel. The bath was excellent. The pillow was quite firm, and I couldn’t sleep. The blackout curtains were good. The shower pressure was strong and great.

Considering the price, everything was acceptable. However, this isn’t the Hotel’s fault, but by 5 p.m. almost everything in the tourist area—including restaurants—was closed. The downside was that once it got dark, there was little choice but to spend time in the Room. I suppose there must be some kind of agreement among the local merchants.

We stayed here as a couple in early August. The Hotel had been renovated, and it felt both new and clean while still retaining a nostalgic charm—an unusual and memorable atmosphere. The large public bath also had an authentic open-air bath, which was very relaxing, and we enjoyed the lavish breakfast as well. It was a little disappointing that the basic skincare set provided was somehow only for one person, but overall we were very satisfied with our stay.

Used this Accommodation while sightseeing around Tokachi. It is located beside Lake Kuttari at the headwaters of the Tokachi River, and with a campground nearby, the location was excellent. The Hotel felt brand-new throughout, with well-equipped Facilities, and it was a more impressive Accommodation than expected. The meals were also very delicious. The water in the open-air bath was pleasant, and it was wonderful to feel nature up close. The staff were kind as well, and I think this is an Accommodation I can recommend.

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

This was my second stay, and this time I visited in summer. The Room was much larger than last time and seemed newly renovated—a Japanese-Western style Room with beds. Dinner and breakfast were served in a private room in a separate building, the same as before. This time it was a summer-style kaiseki featuring sweetfish (ayu). (In winter, it’s wild boar hot pot.) The open-air bath in the Room was also great. There are two large public baths; my favorite is the one with hot spring water cascading like a waterfall, which is used as the men’s bath at night and the women’s bath in the morning. I was even more satisfied than last time. Guests ranged from families with children to couples and married couples. Even the walk from the parking lot to the Room has a charming atmosphere, so I can recommend it. The service is very polite as well. (It seems staff change between dinner and breakfast—there were lots of “mom”-type staff members in the morning.) You’ll find tanuki figures all around. Also, the vending machines are reasonably priced, and it was nice that there were bottled drinks for each guest plus a thermos of iced water in the Room. (So you don’t need to buy water beforehand.) *Since you can’t tell the exact Room layout at Reservation, if you care about futons vs beds or whether there is a partition for the bath area, it may be best to call and confirm.* (The Room we had last time in February 2025 had futons, and if you opened the curtain by the open-air bath you could be seen. This time we had a Western-style bedroom with beds, and there was also a door/wooden screen by the open-air bath—so there were differences. It’s possible renovations have been done since then.)

I travel to Ise-Shima at least once a year. Each time, I look for an Accommodation with a private open-air Onsen bath in the Room. This stay at Haifu was truly wonderful—one of the best I’ve experienced. This time, we stayed in a special suite. First of all, taking a boat to reach the Accommodation really heightened the sense of being on a trip, and I couldn’t stop feeling excited. The Accommodation was beautiful and kept very clean, and the staff were excellent. The Room had an open-air bath with an ocean view. There is also frosted sliding glass that can be used as a privacy screen from outside. Soaking in the Onsen while watching the full moon and stars and listening to the sound of the sea was incredible. We were also able to enjoy our meals slowly in a private dining room. Both the taste and presentation were top-class. Haifu is an Accommodation you’ll definitely want to return to. I hope to stay again soon, and I look forward to visiting again then.

1. The staff are very friendly and helpful. 2. The large public bath feels like an Onsen and is great. The shower is high quality with three modes, and it doesn’t shut off automatically, so it’s easy to use. Sometimes soap suds splash around the washing area near the door, so it’s better to rinse the floor well before leaving. The shampoo and other amenities are also good quality. 3. At the 1st-floor restaurant, soft drinks are free-flow for many time slots. From 18:00 to 20:00, alcohol is also free-flow. It’s excellent—however, there is no beer. It’s free, which is very helpful. 4. From 21:00, ochazuke is served and can be a light dinner. It’s delicious, but limited to one bowl per person (no refills). 5. Breakfast isn’t extravagant, but it’s tasty enough and recommended. 6. The parking lot is spacious. 7 .If you ask, they will bring out a hand cart for you to borrow . 8 .The Room refrigerator is a two-door type and can freeze ice cream .It cools very well . 9 .At certain times ,there is free ice cream near the entrance of the large public bath . 10.There is a washing machine in the Room ,but no dryer function.There is a simple drying area near the window.If you check in late for one night ,your laundry may not dry by morning.I did laundry every day.Detergent is also provided . 11.There is a microwave in the Room ,which is very convenient . 12.There is a desk suitable for working . 13.The internet speed fast with no stress.You can upload large files for work without issues . 14.There drugstore and Seven-Eleven next door . 15.The sea nearby . 16.With two elevators ,the wait time short . This Hotel highly recommended. If possible ,even used books would be fine—having a small corner with comics manga)and tourist guidebooks would make it even better .

The building is old, but it felt clean. There were paintings displayed everywhere, which was lovely. The Hotel staff were also very courteous. However, after checking out, I stopped by again in the evening because I decided there was a souvenir from the Hotel that I wanted to buy. When I told a man at the front desk—someone I had not seen before—that I was not a guest with a Reservation for that day, his attitude felt a bit cold, so I deducted one star. The female front desk staff were all polite and helpful. Thank you very much.

The baths left our skin smooth just as the Reviews said. Dinner was a kaiseki meal, so we were able to enjoy it at a relaxed pace. Everything was delicious and had a rustic, home-style feel, which we really liked for its simplicity. Our child was thrilled and said the Hida beef sukiyaki was especially delicious. Some areas (the medium-sized bath) were only accessible by stairs, but it was less crowded and we could unwind peacefully. At check-in, we received a 10% off ticket for the shop and made good use of it when buying souvenirs. All of the staff were very kind, and we were happy that they handled our requests in advance properly. We would love to stay again if we have the opportunity.

I chose this Hotel because I like the SOIL brand, and it was an even better stay than I expected! I really loved the exterior that blends into the scenery of the Nagato Yumoto area, and the interior design that seems to value natural colors. The staff kept a comfortable level of distance, and I also enjoyed dinner at the restaurant. The sauna on the top floor had just the right humidity, so it didn’t feel too intense even when staying in longer than usual despite the temperature. Relaxing while listening to higurashi cicadas may end up being this summer’s highlight!

I’d been wanting to visit for a long time, and I treated myself to a Multiple Night Stay solo to truly relax. I’m so glad I chose this place! I’ve stayed at many Hotels and Ryokans in Japan and abroad, and this has become one of my top three favorites. Everything used throughout the Hotel is carefully selected and meticulously maintained. The staff were warm and kind in such a natural way—it was genuinely soothing. And the food—absolutely unforgettable! I had all three meals here, and if only I had another stomach, I would have loved to try even more from the menu. There were plenty of fresh local vegetables; everything was truly delicious, beautifully presented with great taste, and above all, you could feel the chef’s love in every dish. It makes perfect sense that so many guests return again and again. It was hot in midsummer, but I rented an e-bike, rode to the beach, and went for a swim. Just as rumored, the water was crystal clear—the beach was stunning—and it left me feeling completely refreshed. I will definitely come back in another season. Thank you so much for such a wonderful stay!

We stayed in the Yuri Room, which comes with a semi-open-air bath. It features free-flowing Jizo hot spring water, one of our favorite sources in Kusatsu Onsen. The private Onsen was too hot to relax for long, but the in-room Onsen was at just the right temperature and very comfortable. We could enjoy both dinner and breakfast in the in-room dining area; it was a bit pricey, but choosing this room was absolutely worth it. The meals were not extravagant, but the portions were just right and the seasoning suited our taste.

Both the location and the Room quality are excellent. It is quiet, and once you are in the Room you cannot hear the noise of the city, making it an ideal environment to relax and recover from fatigue. The service is attentive without being intrusive, and it is a comfortable Hotel. Most guests are international travelers, so it feels almost like being abroad. There is a convenience store on the first floor; it can get crowded, but it is very convenient.

I had visited before for a day-trip Onsen and already knew the baths were great, but the view from the Room was outstanding as well. The flounder sashimi was very fresh with a pleasantly firm texture and was absolutely delicious. I would love to stay here again.

The Onsen was wonderful. The guest room was clean and spacious. This is a Ryokan I would love to visit again.

We usually travel to the Hakone area a few times a year as a couple, but this time we stayed one night at “Rinpo Kiryū” for our first family trip, including several celebrations. We have had the chance to visit many Accommodations, but we have never encountered one as outstanding as this—everything from start to finish was truly moving. We arrived about an hour before check-in, yet we were warmly welcomed without hesitation. From a wonderful commemorative photo for our celebration to a heartfelt message card with the photo attached, we were touched by the surprise hospitality and thoughtful care. We are sincerely grateful to have made so many unforgettable memories for our family trip. Thank you very much. Above all, what deserves special mention is the exceptional hospitality of the staff. From greeting us on arrival to seeing us off at the end, every moment was impeccable, allowing us to relax and enjoy unhurried time. Our assigned staff member was genuinely kind and always smiling; we enjoyed our conversations and were deeply impressed by their attentive care down to the smallest details—our whole family was moved. The guidance through the property—like a paradise filled with an extraordinary atmosphere—was also thorough, and everyone we met greeted us with smiles that put us at ease. Our Room was very spacious, beautifully maintained, and spotless. The bed was ideal for us—not too soft and not sinking in—so it was extremely comfortable. (My wife is quite particular about beds and rarely says this at other Accommodations, so I was surprised when she said she wanted to stay another night and didn’t want to go home yet.) During our stay, the Room included its own private open-air bath with free-flowing Onsen sourced directly from 100% natural spring water (no added water or heating)—a superb and rare Dōgashima Onsen often described as “legendary.” We could indulge in Onsen whenever we liked. In addition, there was an indoor hinoki Onsen bath, a private sauna, and even a pool, so our family could enjoy everything together. Both dinner and breakfast were delicious; each dish was beautifully presented with great care, filled with creative ideas and thoughtful touches from the chef. There were also many staff members on hand—the service felt perfect. Based on our past experiences, it’s rare to find an Accommodation where service is this attentive in every respect. More than anything else, being able to stay at “Rinpo Kiryū” became a wonderful experience for our family. Thank you again very much. We would love to visit again.

I stayed one night on 8/23 with breakfast included. The men’s bath has a spacious indoor bath, and the open-air bath is designed to feel very open, with the outside scenery visible up close. The sulfur scent enhances the Onsen atmosphere, and it’s such pleasant water that you’ll want to soak again and again. At around 1,500 m elevation, it stays very cool in summer and is comfortable to spend time here. I’d like to visit again in a different season. It seems that Shogi title matches have been held here many times as well, so Shogi fans might enjoy that too.