ทั่วประเทศ × ที่พักวิวภูเขาหิมะการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 3หน้า

This was a return visit. I stayed here to visit my family’s grave and Koryu Shrine. The warm hospitality from the proprietress and all the staff was truly pleasant. The meals were delicious both to the eye and the palate. Breakfast included a partial buffet, and everything was always kept beautifully arranged. The bath and changing area were consistently clean and well maintained, which impressed me with how attentive the staff are. This is an Accommodation that makes you want to stay again!

This was our second stay as a couple with our dog. Because it is a private rental house with exterior walls, we didn’t have to worry about the surroundings and were able to relax and enjoy a luxurious time in the Room. For meals, the ingredients were prepared in the refrigerator and we cooked for ourselves, but the recipes made it easy to prepare everything smoothly. We also appreciated that the menu was different on the second night, so we never got bored. The staff were very polite and kind. Even if we had questions, we could reach them by phone, which made us feel at ease throughout our stay. It was also great fun chatting during check-in and check-out. Our dog looked happy from start to finish. It was an Accommodation that makes us want to come back again for sure.

This was my second stay at this Hotel, and everything was as perfect as ever. The hospitality is outstanding, and every member of the staff is truly impeccable. The interior design is tasteful, the meals are absolutely delicious, and I highly recommend this Hotel. Having lived abroad for many years and having had many opportunities to stay at top-class Hotels around the world, Kinugawa Kanaya Hotel is one of my favorites.

Our family stayed for one night. The Accommodation was excellent, and all the staff were truly kind, so we had a very pleasant stay. Thank you very much. When we checked in, we received a 100th-anniversary booklet for a Ryokan at Tateshina Onsen (a sister property?). It sounded familiar, so after returning home I checked and found that we had actually stayed there when my son was still very young (nearly 20 years ago), because the tatami-mat bath felt safe for children. I’m sorry to say I had completely forgotten, but it felt like a wonderful connection. Next time, I would love to visit Tateshina Onsen as well along with this Accommodation.

I stayed here with my mother. The Accommodation was spotless, and the meals were thoughtfully prepared and truly delicious! Above all, the hospitality from everyone at the Accommodation was outstanding. When I come to Yufuin again, it’s not just that I want to stay in Yufuin—I want to visit Yufuin so I can stay at this Accommodation.

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

Meals are served in a private dining room where you can bring your pet, the food is delicious, and the staff’s hospitality is excellent.

Both the bath and the meals were excellent. Dinner felt a little too much at first, but they kindly arranged the leftover meat into the next morning’s breakfast. The staff who took care of us were very kind, and we had a fun, relaxing stay with peace of mind. This is an Accommodation I would love to stay at again.

Both dinner and breakfast were delicious, and we were very satisfied. The staff were also extremely friendly. Taking off our shoes at the entrance helped us relax even more. We would love to stay again if we have the opportunity!

It was my first time at Shirahone Onsen, and it exceeded everything I had heard. A milky-white, wonderfully silky bath with a proper sulfur scent—my skin felt so smooth afterward. As for the Ryokan, the hospitality was astonishing by today’s standards. They greeted us right at our car upon arrival and even carried our luggage. Every staff member was consistently polite, and if they saw us heading to the baths, they would immediately call the elevator for us. Most surprising of all was the food—everything was delicious. It was my first time trying snow trout sashimi, and I couldn’t believe how good it was. The dishes weren’t just tasty; they were also beautifully presented. The Ryokan’s Shifuku Mochi was also amazing—I bought three boxes as souvenirs. My husband usually doesn’t eat Japanese sweets, but he unusually ate four pieces. When we contacted them out of concern that heavy rain might close the roads, they kindly explained everything in detail as well. Overall, I felt the staff’s level of hospitality was exceptional—it’s easy to see why so many guests return. I’d love to come again next year. Thank you very much!

We stayed with an infant and a young child, and had a very comfortable stay. The Room was spacious and comfortable, and every staff member was extremely kind and hospitable, so we felt at ease throughout our stay. The meals were well prepared and thoughtfully presented. Since we have children, we are careful about ingredients and additives, but we were able to enjoy everything with peace of mind right through to the final dessert. It was also convenient that the bus stop for the Komagatake Ropeway Station is right in front of the Accommodation. For families with small children, this Accommodation has it all—the spacious Room, the warm support from the staff, reassuring meals, and a convenient location—making it very easy to stay here. We would definitely like to return.

The French cuisine here is delicious. The meat is especially tender and melts in your mouth. According to the sommelier, they put a great deal of effort into their meat dishes. The sommelier’s sense of humor made the experience even more enjoyable. I was able to buy butter from Oratche Farm! I’d be happy to see you again.

The meals were beautifully presented, and everything tasted truly delicious. They were a delight to look at as well, and you could feel the care put into each dish. The Room was also thoroughly cleaned, and we were able to spend our time comfortably. The staff kindly answered our questions, which helped us learn about the origins of Kaminoyama Onsen and plan our sightseeing. My spouse loved it too and said we would like to stay again for the meals. We had a relaxing, comfortable stay and it was a wonderful time.

This trip was to celebrate my mother’s birthday. She requested to see the Onsen she had visited with my late father during their honeymoon, and also the snow monkeys at Jigokudani Monkey Park. We chose this Accommodation because Reviews repeatedly mentioned the private family bath and a homey, relaxing atmosphere. True to the Reviews, it was a wonderfully quiet and peaceful place. The warm glow of washi paper lamps displayed throughout was beautiful, and we could feel the proprietress’s thoughtful care in every detail. And the food—absolutely delicious! Dinner just kept coming (laugh). Every dish was freshly made and served hot. The best of all was the kake soba hand-made by the chef that very morning. I love soba and visit many places, but I’m sorry—this was truly the best I’ve ever had anywhere. Breakfast also made us happy with piping-hot dashimaki tamago. The highlight of breakfast was the miso soup—I wanted to take home the whole pot. As we’ve gotten older, we choose our trips carefully based on both meals and Accommodation quality, and this place offered outstanding value for money. More than anything, we made unforgettable memories here. On our way out, I bought one of the lamps that were on display at the Accommodation as a gift for my mother. Thanks to you, it became the best birthday present possible. We’ll come again in winter—and again for her birthday next year too. Thank you for taking time out of your busy schedule to listen kindly to my mother’s stories (＾ω＾)

It was great that I could take my dog for a normal walk. The Room was also cleaned well, and my dog relaxed without any fuss. The bath had a larger tub than a Business Hotel, and the shampoo and other amenities provided had a pleasant herbal scent. Being able to eat in the Room was also nice because my dog didn’t feel lonely. Even though it has an auto-lock, I accidentally went out without my key, and they came to unlock it for me twice. They helped me without showing any annoyance, which I really appreciated. I’m glad there were places nearby for walks. The cakes from the cake shop just a 1-minute walk away were delicious too.

Thank you very much for such a wonderful stay. At check-in, the front desk staff kindly and thoroughly explained the in-house Facilities and services, which allowed us to start our stay with complete peace of mind. My wife has a shellfish allergy, and we are truly grateful that the restaurant’s head chef thoughtfully adjusted the menu for us. In particular, dinner on the second night was even more outstanding than the first, and we were deeply moved by the extra care put into each dish. While we were taking photos inside the property, a seasoned and very kind staff member noticed us and spoke to us. They gladly took photos for us, thanks to which we were able to keep wonderful memories of our trip. We are foreigners and can hardly speak Japanese. Even so, throughout our stay we received warm, attentive service that made us forget any language barrier. This stay reminded me once again of what I felt when I first visited a Japanese Ryokan years ago: uniquely Japanese hospitality that truly cherishes travelers and makes them feel as safe and comfortable as if they were at home. It is truly an excellent Ryokan. We sincerely appreciate the heartfelt hospitality of all the staff. We would definitely love to visit again. Thank you again for such a wonderful time.

This luxury Japanese-style Ryokan with views of Mt. Fuji offered exceptional service. The view from the Room was stunning, and the windows were polished to a shine, which showed true hospitality. Both the in-room bath and the large public bath were comfortable and deeply relaxing. The meals were also delicious. The attentive service made our children happy as well. This is an Accommodation we would love to visit again.

The Japanese dinner was very delicious. Breakfast was just right. If I had to be picky, it would have been even better if rice porridge had been an option for breakfast. That said, the staff were professional and made our stay very comfortable. The Room was clean and tidy, and having a massage chair was a nice touch. The bathroom in the Room also had a drying function, which was very helpful. There were also a large public bath, a sauna, and private family baths. The large public bath is available even late at night, which worked well for us—we could bathe after sobering up around midnight. We would like to stay again.

I always look forward to the seasonal parfaits, and whenever a new one comes out, I end up coming back. This time, I had the grape parfait and the Shine Muscat parfait. I went for a drive with a friend from Yamanashi, met up with my husband at the Hotel, and checked in in the evening. I relaxed in the Onsen and slept soundly. For breakfast, I had my usual favorite cheese omelet. It was truly delicious—I keep wondering how they make an omelet that tastes this good. And then, the grape parfait: I shared it with my husband’s Shine Muscat parfait and enjoyed both. They were so beautiful and delicious—truly like works of art. I had them last year and never forgot them, so I was happy to have them again this year. The staff’s smiles always soothe me as well. What will the next parfait be?

Thank you for taking care of us during the event at Stella Theater. The staff were incredibly attentive, the food was delicious, and everything was simply outstanding.