ทั่วประเทศ × ที่พักน้ำพุร้อนปลอดสิ่งกีดขวางโรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง - 8หน้า

The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

Spotlessly clean. The service was excellent, and we truly appreciated it. Thank you very much for upgrading us to a larger Room. We were able to relax and rest well!

This was our 12th stay. It’s one of our favorite Accommodations as a couple. We love being able to relax in a quiet place with nothing around. The Room is spacious, clean, and comfortable. We would be happy if there were a small buffet, such as a salad bar, not only at breakfast but also at dinner. We had another very pleasant stay this time as well. We’d love to come again. Thank you very much.

The building is a bit old, but the service, meals, and Onsen were all excellent. The staff’s warm hospitality made our stay truly wonderful. Thank you very much.

I stayed for 3 nights and 4 days starting on 8/19. The number of guests changed every day, so we had to move Rooms. Each time, you carried our luggage to the next Room and arranged for us to check in earlier than the scheduled time, which was very helpful. The MUJI room for four people was truly wonderful. The three-person Room was also spacious and had a sofa, so we could relax comfortably. Thank you very much for all your help. It was a very enjoyable Hotel stay. I would like to stay again. Thank you in advance.

I stayed here during my first trip back home in a while, and I was very satisfied. I usually eat out, but this time I dined at the Hotel’s restaurant, which offered a wide variety of high-quality options, and I really enjoyed the meals. I plan to make this my regular Accommodation from now on.

Because we were visiting DisneySea in midsummer with two young grandchildren, we entered the park at a relaxed pace with an After 5 ticket. I had hoped to have lunch at “La La Italiana” inside the Hotel, but it was fully booked even on a weekday, which showed how popular it is. Since I really wanted to try it, I made a Reservation for lunch the next day. We checked in at 3:00 PM and took a short break before heading to DisneySea. There were frequent shuttle buses from the Hotel to the park, which was very convenient. Being able to borrow a stroller also greatly reduced the burden of getting around with our suitcases, and it helped us a lot. The 56 m² Room felt spacious, and the view from the 19th floor was great. The bathroom had an outside view and there was also a separate shower room. Because we reserved a Room with ReFa products, one shower head was ReFa and the other could switch to a tornado-style water flow—both were comfortable to use. After returning from the park, it was also helpful that we could use the Onsen “Hohoemi-no-Yu,” where our family could bathe one after another without hassle. For breakfast, they prepared seating for us on the 22nd floor so we could enjoy the view while having delicious food. The menu ranged from classics to gentle options for early mornings such as seafood rice porridge, as well as dashi chazuke where you can top rice with items like mentaiko or shiokara and pour broth over it—everything was excellent. The other dishes were mildly seasoned too, and I was happy they also offered a limited-time acai smoothie. I visited La La Italiana—which I had wanted to try after reading Reviews—after breakfast hours when it still wasn’t very quiet inside, but every dish was delicious. The prosciutto in particular had a mild saltiness that suited my taste perfectly. It was also great to drizzle honey over their cream (made by combining fresh cream and butter) and spread it on moist focaccia. The homemade salad dressing was tasty as well, making this an overall highly satisfying meal. Overall, this is a great-value Hotel where everything—from Facilities and dining to service—felt comfortable, and our family truly enjoyed our stay.

This Hotel is perfect in every way—from the Room size and hospitality to all services and cleanliness. It was the best Hotel I have ever stayed at. I felt the price could easily be twice as high. Above all, it was calm and relaxing, with only Japanese adults staying there, which helped me truly unwind. I would love to visit again.

The Room was clean, and there was a modern desk lamp that allowed wireless charging for iPhones. I really liked this new type of Hotel and would love to stay again.

Stayed as a family of three in a Junior Suite. The Room was spacious and comfortable. Breakfast was also very delicious, and we would like to stay again if we have the opportunity.

Relax in the Onsen, enjoy delicious meals, soak your feet in the footbath while drinking milk, and take your time admiring the stunning view through the large window from the Room. It was truly wonderful. The food was excellent; every dish was prepared with care by the head chef, and even the tableware was beautiful. The course meal came in just the right portions, and everything tasted great. The breakfast buffet was also all handmade with rich, thoughtful flavors. The Onsen was clean and well maintained, and I went in many times. The staff service was outstanding as well. Their spirit of hospitality showed even in the smallest details, and the service was excellent. My companion was very satisfied too. I felt it’s a Hotel where adults can relax and enjoy a luxurious stay. The 4.6-star rating wasn’t a lie. Unfortunately we couldn’t see Mt. Fuji this time, so I’ll visit again. It was also amazing to lie down and watch the clouds move through a picture-frame-like window. It really is a great Hotel.

I was satisfied with the cleanliness, service, and Facilities. I felt it offered excellent value for money. It’s a Hotel I’d like to stay at again.

I used to visit the Onsen for day trips every year, but this was my first time staying overnight (2 nights). The spaces outside the Room were well equipped, and I felt very comfortable throughout my stay. Between the Onsen, complimentary alcohol and snacks, and manga, two days wasn’t enough time—I barely had time just to sleep in the Room. I think this is the No. 1 Accommodation as a base for horse-related activities.

It was my first time experiencing Moor Onsen. Compared to other Onsen, it felt noticeably silkier (which made the benefits feel even more tangible), and the water temperature was not too hot—just right—so I ended up soaking for a long time. I was feeling a bit tired at dinner, and the staff were very attentive in many ways; I was truly impressed by their hospitality.

This was my first time staying here, and I’m glad I got to enjoy so many extraordinary experiences. The coastal drive in a Rolls-Royce—my first time riding in one—and the nighttime laser message show were beautiful and truly moving. From the terrace, I was soothed by the view of the Pacific Ocean just beyond and the sound of the waves. The food was also delicious. All of the staff were friendly and very kind. I made my next Reservation during my stay, so I’m looking forward to coming back again. Thank you very much.

During our trip to Ise, we stayed at this Ryokan in Toba and had a truly wonderful time. From the warm welcome on arrival, the bus driver’s cheerful conversation helped us relax and made us feel comfortable from the very start of our journey. At the Ryokan, the Onsen was exceptional. I was so happy that my skin felt silky smooth that I ended up soaking six times—I couldn’t have been more satisfied. The staff also kindly gave us detailed advice for sightseeing the next day. They even considered train schedules, which helped us make the most of our limited time. Of course, we were completely satisfied with everything—the view from our Room and all of the meals. In every moment, we felt the staff’s thoughtful attention to detail, and it was clear that they are consistently well trained. Finding a Ryokan that genuinely made me think, “I want to stay here again,” is one of my favorite memories from this trip. Thank you very much to all of the staff. When we visit Ise and Toba again, we would love to stay with you.

We had a very comfortable stay. The building has a stylish Japanese-modern design, and the food was delicious. The staff who welcomed us were very kind, shared various stories with us, and were friendly and reassuring. The staff assigned to our Room were also very kind. If I had to mention one thing, I wish the view from the bath in the Room had been better.

We were able to relax and had a wonderful stay. We’re glad we chose to come.

It was a wonderful Accommodation. The Room size and the open-air bath were both just right for relaxing. The staff were also lovely, with the perfect sense of distance, and it was very soothing. I’m quite strict about cleanliness, but it was flawless. I’d love to stay again. For this price, the quality makes me want to come back.