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The food, the massage treatment, the Onsen, the clean Room, and the warm hospitality of the owner and his wife—everything was outstanding, and we were completely satisfied. I’ve had massages near my workplace before, but a professional treatment and technique are on a completely different level. Thank you very much. We will definitely come again.

We visited to enjoy Kasumi crab. The tagged crab was larger and fresher than we expected, and both the quality and quantity were excellent. The staff were cheerful and very pleasant, and they explained Kasumi crab in detail, so we had a comfortable stay. We would love to visit again if we have the chance.

Since dinner isn’t included, there is a shuttle bus to and from the Kanazawa Station area, which makes it easy to go out to eat. Even though it’s one Room, the bath and toilet are in the middle, so it feels like the space is divided, which I liked. The breakfast buffet has a wide variety of options; the Kanazawa curry is delicious, and there are plenty of side dishes too—it's a luxurious breakfast that I really enjoyed. As soon as you enter the Hotel entrance, it smells wonderful, which I loved. I will definitely stay here again when I visit Kanazawa.

I stayed for two nights on my first trip to Hakodate. The view was amazing, and everything—from the service to the Room—was excellent. The Hotel also offers loaner bicycles, and there are plenty of car rentals and convenience stores nearby. It’s also within walking distance of the station. There’s a morning market just a short walk away, so I had breakfast there. When I arrived in heavy rain, they immediately lent me a towel, which really warmed my heart. Even though I went in and out several times a day, the staff always greeted me with a smile, saying “Have a nice day” and “Welcome back.” I never had to wait for the elevator, which made my stay very comfortable. The Room was spotless as well. This is a Hotel I’d definitely want to stay at again on my next trip. Thank you very much!

I stayed here after relatives in Shonai recommended it as an Accommodation with excellent food, and it exceeded my expectations. From appetizers to dessert, everything was carefully prepared—making the most of the ingredients with creative touches—and the portions were generous. Every dish was delicious, and I left completely satisfied. Breakfast was just as impressive as dinner, with a wide variety of items and great flavor. After the wonderful meal, it was also nice to relax in the Onsen bath in my Room. The staff’s bright smiles were another highlight. I’d love to come back to enjoy seasonal dishes at a different time of year, and also explore the Onsen town and try visiting private baths at other facilities.

I had the pleasure of staying in the newly renovated “Minna” at Betsuyu. As you’d expect from a Good Design Award winner, the space was so impressive that I couldn’t help but gasp when I entered. The Room was exceptional in every way—its generous size, high ceilings, and luxurious private Onsen, sauna, and wash area created a one-of-a-kind layout. Saunas can sometimes feel enclosed, but being able to enjoy it while looking out at the sea made it truly outstanding. The service was excellent as well, with great Diamond member benefits. From the delicious ohagi welcome sweets to late-night snacks and even bread as a souvenir, everything was more than satisfying. I chose a crab course for dinner that was slightly out of season, so next time I’d like to visit in a different season and enjoy other dishes. There is also a large public bath, but having everything—Onsen, sauna, and cold bath—complete within my own Room made this an incredibly satisfying stay. Thank you very much for your hospitality.

Every summer vacation, we stay at this seaside Hotel. The Rooms in the East Wing and the amenities are truly wonderful, and we always look forward to them. One small disappointment was that last year there was a bottle of water by the sink in the bathroom, but this time it wasn’t provided. Also, the staff’s service was excellent. In the morning, when my child and I were swimming in the sea, I’m not sure if it was a staff member or a volunteer, but someone was carefully picking up litter on the beach. It was wonderful. Thanks to that, there wasn’t any trash at all on the beach in front of the Hotel, and we could swim comfortably. We’ll be back again next year. We hope it will be even more upgraded—haha.

I stayed here for the first time on my return to Hakodate after a long time, choosing it for its great access and high ratings. It’s conveniently located just steps from Hakodate Station, with the morning market right in front, and I loved the Room, the view, and the bed. The Onsen open-air bath was also wonderful. If you don’t need a lavish breakfast buffet, this Hotel is a great choice. One small point: I unfortunately didn’t like the coffee from the coffee machine in the 17th-floor lounge—it tasted surprisingly strong. Have the staff tried it? The lounge atmosphere is very nice, but I couldn’t fully relax there. It might be nice to have some refreshing drinks available after bathing. Tea bags for drinking in the Room were available near the elevators, but I would have appreciated drip coffee as well.

On August 7, when a strong typhoon was a concern, we headed to Kyotango—a trip we had been looking forward to for a long time. Due to my misunderstanding, I entered the entrance at 2:00 PM and found no one at the front desk—which was only natural, since check-in starts at 3:00 PM. Even so, they responded right away and guided us to our Room in about 10 minutes. That was the beginning of the trouble I caused. I couldn’t wait for the dinner and breakfast that receive such high praise in every Review. Since we arrived early, I was also the first to use the large public bath. The open-air bath had an amazing ocean view and felt incredible. The right edge of the tub had a slope, so I assumed it was thoughtful design for children or elderly guests—but there was an identical slope on the left as well. Looking closely, I noticed the rim of the tub was curved: it was actually designed as a reclining bath. The slope allowed you to lie back while enjoying the ocean view. I soaked in the open-air bath, deeply impressed all on my own. After enjoying a canned beer and complimentary sake (excellent) in the post-bath lounge area, we returned to our Room—and then an accident happened: news of a death in our close family arrived. After discussing it with my wife, we decided to give up on the breakfast we had been looking forward to so much. Since it took about 3 hours and 45 minutes on our way there, I asked at reception if we could leave early in the morning—and they kindly accommodated this as well. Dinner began while my mind still felt unsettled, but everything from the first appetizer onward was delicious, and my wife and I found ourselves exchanging smiles again and again. Partway through, we were guided outside to watch sunset from the terrace—body, heart, and taste buds all completely satisfied. Despite our very early departure time, they even came out to see us off when we left. I was truly moved. We caused you so much inconvenience—thank you for giving us such an outstanding Accommodation experience.

The meals, hospitality, Room, views, and bath—everything made for a wonderful stay. I have never had rice this delicious before. The tea was also excellent, and the grilled dried horse mackerel at breakfast was outstanding. In any case, I’m adding this Accommodation to my top five places I want to stay again. I hope to visit again someday. Thank you very much.

This is the most satisfying Ryokan I have ever stayed at. The hospitality was beyond anything I could have imagined. The owner, the proprietress, and all the staff were wonderful people, and their warmth truly touched my heart. The meals, centered on seafood, featured outstanding ingredients and careful preparation—I was completely satisfied. What deserves special mention is the owner’s 100% buckwheat handmade soba: its aroma and smoothness were exceptional. I live in a prefecture known as a soba mecca, but I have never had soba better than this. Even the breakfast vegetables were all pesticide-free and homegrown, made with real care. The Onsen water was a reddish cloudy spring that felt gentle on the skin and relieved my fatigue. The building has a dignified presence with a sense of history. In every way it was outstanding—an Accommodation that makes you want to return again soon.

My spouse and I stayed here, and it was such a wonderful Hotel that we truly thought, “We want to stay again.” The moment we stepped into the Room, a soft, pleasant aroma filled the air—and beyond that were huge windows spanning the entire space. The beautiful ocean stretched across the full view, and we were so moved that we couldn’t help saying “Wow.” Even in the morning, when we got out of bed and opened the curtains, we were amazed all over again by the sea right in front of us. It felt as if we were one with the ocean, and throughout our stay we found ourselves gazing out the window again and again. The dining was also outstanding. The Japanese course meal was delicious from start to finish, and you could really taste how fresh each ingredient was. The drink pairing to match each dish was great fun as well, and taking time to savor each combination became a special memory for us as a couple. Thanks to our Diamond member benefit with a 12:00 checkout time, after the standard 11:00 checkout time had passed we were able to use the rooftop lounge almost as if it were reserved just for us. Enjoying coffee in that quiet space while looking out at the ocean in front of us was pure bliss—an incredibly luxurious moment that felt like having the sea all to ourselves. The staff’s attentiveness was exceptional. At dinner, one male staff member carefully timed our drinks and shared thoughtful explanations about each dish. At breakfast, a young female staff member was cheerful and easy to talk with; thanks to our enjoyable conversation, even the meal tasted better. I was also touched when a housekeeping staff member noticed I had both hands full with coffee cups and quickly opened the door for me. Just one note: the road leading up to this Hotel is quite narrow, and since it was during Obon season with many people around, I felt slightly uneasy driving in. When I got lost on my first attempt and called the Hotel, a staff member came down to guide me—an act of kindness I truly appreciated. The view, food, hospitality—everything was excellent. It was a genuinely relaxing stay for us as a couple, and we would love to visit again.

Thank you for your thoughtful emails even before our stay. On the day, our flight was suddenly canceled and we had to take the ferry, but you quickly adjusted the rental car arrangements. The food was cooked right in front of us, and both the taste and portions were excellent; the drinks were delicious too. The hot spring water quality was great, and we were able to truly relax in both body and mind. Everything was perfect!

Everything was comfortable. The staff, lobby, meals, Room, and bath were all clean and relaxing. The meals were thoughtfully prepared, and both dinner and breakfast were delicious. However, it would have been even better if there had been a dinner menu. At other places I’ve stayed, they compile the menus into a file for easy reference. The illustrated breakfast menu was great. I quickly framed it with my watermelon eraser stamp and displayed it in my living room. It looks wonderful in the frame.

We stayed for 2 nights and 3 days for sightseeing in Sapporo and to watch a game at ES CON Field. Overall, both the room and the common areas were well cleaned and felt very tidy. The front desk staff and housekeeping staff were also polite, with courteous greetings and service. Breakfast was the same menu on both days, but although the selection was limited, everything was delicious. There were two points that felt a bit disappointing. First, at the umbrella stand by the main entrance, plastic umbrellas were left in a messy way (most weren’t properly folded and were just stuck in), which didn’t look very nice. Second, on busy breakfast days, it would be helpful if the Hotel could assign seats based on party size. We stayed as a family of three but could only find seats side by side at the counter, while some parties of two used four-person tables and sat next to each other rather than across. It seemed like seating could be managed more appropriately by the Hotel. I also got the impression that staffing may be tight, so I understand it may be difficult, but it would be even better with a bit more consideration. That said, access from the station is convenient, and overall we had a good stay. I would like to stay again when visiting Sapporo. Thank you very much.

We drove to the Accommodation by car. To be honest, we wondered if we were heading the right way, but then this hidden retreat suddenly appeared on a hilltop. First of all, the hostess and all the staff were truly kind, which made our stay wonderful. With only a few Rooms, we were able to relax at a leisurely pace. The food was carefully prepared and delicious as well. In summer, it’s perfect for swimming in the sea; in winter, for crab. It’s such a great Accommodation that you’ll want to come back again.

We arrived by taxi from Hakodate Airport. There is also a bus stop within walking distance, which is convenient. The meals were plentiful, and the squid in particular was delicious. It’s best not to expect much in terms of the view from the Room. There are two convenience stores nearby, and the refrigerator was empty so we could use it freely. The Onsen was excellent, with smooth, light water. Everyone—from the front desk to meal service and futon setup—was friendly and always smiling, which was wonderful. We will stay here again when we visit Hakodate.

From check-in to check-out, we received very attentive hospitality. The Room, bath, meals, and service were all excellent—an Accommodation we were truly satisfied with. We had such a meaningful stay that we didn’t want to return to reality. Thank you very much.

It was a quiet, refined Accommodation with a calm atmosphere and no unnecessary extravagance. The staff’s greetings and attentiveness were never intrusive, yet their care reached every detail. The cuisine was excellent, each piece of tableware was beautiful, and the Onsen water was truly outstanding.

This was our first time staying here, and we were very well taken care of. From the warm welcome upon arrival, we were served tea and delicious sweets before being shown to our Room. The guest Room had a clean, modern Japanese style, and we were truly impressed by the wonderful view of the sea from anywhere in the Room—even from the bath. In addition, the Onsen bath had silky, slightly thick water that felt great and left our skin smooth; we enjoyed it many times and were completely satisfied. Both dinner and breakfast were more than enough in quantity, and every dish was delicious. We initially thought the dining area seating might be close together, but it wasn’t at all; we enjoyed chatting while listening to explanations about the dishes from the proprietress and staff. We had been looking for an Accommodation where we could simply relax, enjoy great food, and soak in good hot water—and this was a wonderful Accommodation where we could truly take our time. We’re happy to have found an Accommodation that makes us think, “We definitely want to come again in a different season.”