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Nakamatsuya is one of my favorite Onsen Accommodations. Whenever I step into the entrance, seeing the cheerful staff and the proprietress smiling is truly soothing. The Room, Onsen, and cuisine are consistently excellent. I’d like to visit again next year around the time the cherry blossoms bloom in Bessho Onsen.

It had been since last autumn, but this is an Accommodation that soothes me no matter when I visit. Of course, the Room and the Onsen are wonderful, as are the meals—modern French with witty, thought-provoking menus each time, and a Japanese breakfast made with carefully selected ingredients—but even more than that, I’m always delighted by the staff’s quiet attentiveness everywhere, including turndown service during both dinner and breakfast. I go outside the rear entrance to smoke each time, and there was a small bench that hadn’t been there before. Near the exit were several mats you can use on the bench. I was moved by these little touches and found myself even more captivated by Kokon. I’m already looking forward to deciding when to visit next.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

This was our eighth stay. Ever since our first visit, the Room, the private bath, and the surroundings of the Hotel have been very comfortable, and the meals are delicious. We stay about once a year, and it has become something my wife and I truly look forward to. This time as well, the food was excellent—especially the Chateaubriand, which was outstanding. Although it was rainy and we didn’t go to Mount Koya this time, we were able to see exceptionally beautiful flowering peach trees and weeping cherry blossoms around Sanso Amanosato.

Both dinner and breakfast were very delicious, and the ayu served at dinner this time was especially outstanding. The bath in the Room was also spacious, allowing us to relax and soak comfortably. We were soothed by the greenery in the garden, and we were also happy to see wild deer. We would love to visit again.

During our trip from the main island to Miyakojima, we stayed here for the entire time on the main island. The Room was spacious and very clean! We were truly touched by the honeymoon towel art and flowers that were prepared for us. The view of the ocean and Kouri Bridge from the Room was breathtaking. My husband was thrilled with the Agu pork shabu-shabu dinner. We also dined at a restaurant in the Hotel group, and it was delicious and stylish as well. Breakfast was delivered to our Room, and even during our Multiple Night Stay, they changed the menu each day—everything was so thoughtful. We had a wonderfully relaxing Hotel stay while enjoying a resort atmosphere, and our time on Kouri Island became an unforgettable memory. Thank you very much. We would love to stay again someday.

We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

Since dinner isn’t included, there is a shuttle bus to and from the Kanazawa Station area, which makes it easy to go out to eat. Even though it’s one Room, the bath and toilet are in the middle, so it feels like the space is divided, which I liked. The breakfast buffet has a wide variety of options; the Kanazawa curry is delicious, and there are plenty of side dishes too—it's a luxurious breakfast that I really enjoyed. As soon as you enter the Hotel entrance, it smells wonderful, which I loved. I will definitely stay here again when I visit Kanazawa.

Thank you very much for your heartfelt hospitality during our three-day, two-night stay. Every dish made with local ingredients was deeply flavorful, and the free-flowing natural hot spring water was so soothing it felt as if both body and mind were gently unwinding—my spouse and I were truly refreshed. On the second day, we enjoyed a full round at a golf club near the Accommodation. Although it was extremely hot, the Onsen we had upon returning eased our fatigue, and once again we were reminded of how wonderful BeniyA’s hot spring water is. Also, whenever we encountered your warm smiles and greetings—especially from the attendant in charge of us—we felt at ease. Even a brief word when passing in the hallway showed such thoughtfulness, and we are sincerely grateful that we could spend our entire stay so comfortably. In addition, hearing from the proprietress about the kitchen knives left a strong impression on us—particularly as it came just after seeing news about a female figure skater receiving Japan’s People’s Honour Award. On our way to the large public bath, we caught a glimpse of the kitchen area and felt anew that these knives support your delicious cuisine every day. This trip became a cherished memory for us as a couple. We would love to visit again in another season—and next time, we hope to enjoy winter crab delicacies.

This was my second stay. Last time, I stayed during a snowy season, so this time I was able to relax until dinner and fully enjoy the sight of green trees swaying and the gentle calls of evening cicadas from my clean, refined Room. The meals here are delicious both in the morning and in the evening, with plenty of vegetables. Of course, the fish and meat were also excellent—everything was flawless. Above all, the staff’s smiles were wonderful, and their service was attentive and professional, which made me feel truly happy. I will definitely come back to stay again when I have time. Thank you very much.

In-room dining and a private open-air bath in the Room made it a completely private space. The meals were also delicious. It was an Accommodation where families with small children could relax and enjoy themselves without worrying about others. Since it was difficult to apply makeup, I think it would be helpful to have a handheld mirror.

Getting to Enoura Observatory on a previous trip was difficult due to limited access, so I was a bit worried since it’s nearby. However, the careful pick-up and drop-off at the station put me at ease. I wanted to see the ocean, so next time I’ll request a Room with a better sea view. I thoroughly enjoyed the chef’s outstanding skill, the variety of tableware, and the beautiful presentation (and of course everything tasted wonderful) — it was a feast for both the eyes and the palate. They also served rare local fish with superb knife work, and I was able to savor fish I had never seen before. The flavor truly comes through because of that precise technique. As I don’t eat much, I asked for smaller portions; it must have been difficult to prepare, but they accommodated me thoughtfully and I was able to enjoy the meal. I look forward to visiting again for the cuisine next time as well.

Last year, I stayed at Tatsumitei for the first time and was very satisfied. I had also been curious about the annex, so this year I stayed there. As before, both dinner and breakfast were served in a private dining room, and I thoroughly enjoyed the delicious cuisine. The Room had high ceilings and felt spacious and relaxing; from the window we could admire the greenery of the trees and views of the Saigawa River, while enjoying the sound of the flowing water as time passed peacefully. In the Japanese-style room, there was a raised floor chair provided, which made it comfortable to spend time there. The open-air bath could be used without worrying about time, allowing us to unwind completely. The casually arranged flowers throughout the building were soothing, and we also enjoyed various crafts and carefully selected lighting fixtures. Thank you to all of the staff for your courteous service. I would definitely like to stay again next time.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.

In mid-May, the three of us—my mother in her late 80s and my husband and I—stayed here. Throughout our stay, the staff, including the proprietress, showed thoughtful care for my elderly mother, and we are truly grateful. The cuisine made the most of fresh seafood from Ise Bay, Matsusaka beef, and seasonal vegetables from Mie Prefecture. Each dish was carefully crafted and delicious; even my mother, who usually eats little, enjoyed her meals. The bath overlooking the beautifully maintained Japanese garden featured a gentle Onsen that felt kind to the skin, and we were able to relax and enjoy it many times during our stay. We stayed in “Tochi,” and were able to spend a comfortable time at ease in a Room richly finished with wood and on an open veranda. The Japanese garden was stunning; there were many hydrangea buds during our visit, and imagining how beautiful they would be in bloom made it all the more disappointing to leave without seeing them—but it was still an outstanding trip.

I stayed here while traveling with a couple of friends. Everything was excellent, and compared with other Accommodations in the same price range, I felt it offered outstanding value for money. I would definitely like to stay again. Hospitality I made a slightly unusual request, but all the staff responded very politely and thoughtfully. I also really appreciated the small touches, such as being able to borrow pool towels free of charge afterward and having towels available in the bath area as well. There was a wide selection of welcome drinks, and I enjoyed every one. Facilities Not only is the building truly one of a kind, but everything—from the audio room and pool to the futons in the Room—was wonderful. The audio room in particular was an amazing experience. Next time, I’d like to bring my own records. Although it is a historic building, it is carefully maintained throughout and felt very clean. Meals Both dinner and breakfast were delicious. Breakfast especially was fun, with side dishes you don’t often see at a typical buffet-style breakfast. Bath It’s not an Onsen, but I found the bath area clean and open, and it was very relaxing. The walk there is enjoyable too.

I’m glad I was able to stay at my favorite Accommodation again this year. The attention to detail in the food and the beautiful tableware are wonderful, and every time I feel relaxed and go home refreshed. I especially enjoyed the fish dishes—ones I’d heard of but never tried before. The hospitality was also thoughtful and attentive. It’s an Accommodation I’d love to stay at again.

It was a truly satisfying day in every way. All four private Onsens were wonderful, and we enjoyed them right up until one hour before check-out. We were also happy with the wide variety of complimentary drinks available at any time. Of course, every dish was delicious, and we especially appreciated the strong local character of the cuisine. This is an Accommodation we would love to visit again as soon as possible.

We stayed during the Marine Day three-day weekend.\nIt was a hot, sunny day, but upon arrival we were greeted warmly and impressed by the smooth valet parking—truly the quality you’d expect from a luxury Accommodation.\nThe front desk procedures and guidance were clear and courteous. We were shown to our Room with care, and both the in-room amenities and the private open-air bath were spacious. The natural Onsen water was crystal clear, allowing us to relax and unwind at length. Dinner was a kaiseki course that felt far beyond “standard”—everything was delicious. Breakfast also offered a wide variety of dishes, and we especially enjoyed comparing different types of Yaizu’s famous shaved bonito flakes. We reluctantly prepared to leave and checked out.\nThis is an Accommodation we definitely want to plan a Reservation for again next time.