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Surrounded by delicious meals, a free-flowing natural hot spring bath, and adorable cats, I was able to spend a gentle, peaceful time. Thank you very much.

Whenever you visit, you can count on peace of mind, safety, and exceptional cleanliness. If it makes people feel their best, it’s sure to be just as satisfying for dogs. No matter how many times we go, we’re always completely satisfied. -

Nakamatsuya is one of my favorite Onsen Accommodations. Whenever I step into the entrance, seeing the cheerful staff and the proprietress smiling is truly soothing. The Room, Onsen, and cuisine are consistently excellent. I’d like to visit again next year around the time the cherry blossoms bloom in Bessho Onsen.

I have stayed here many times. Although it is an older Accommodation, the Room and baths are always kept very clean, which makes for a very pleasant stay. The staff are attentive and considerate while maintaining a comfortable sense of distance—truly a wonderful Accommodation. The early-summer dishes this time were also delicious. They looked refreshing and beautifully presented. I would love to visit again in winter. Thank you very much.

It was a very comfortable Accommodation with a high level of satisfaction. In particular, the hostess and staff provided service with just the right sense of distance, which made our stay truly pleasant. My father, who turns 95 this year, was also in great spirits. We will definitely visit again.

My first time on the Oga Peninsula. I was lucky to find such a wonderful Accommodation, and it made my summer memories even more special. I was completely satisfied with everything—the Room, the view, the meals, and the Onsen—but the quality of the Onsen water was especially outstanding. My partner tends to get facial redness from inflammation, and in summer it gets worse, possibly due to UV exposure. After soaking in the Onsen, the redness eased significantly, which made them very happy—they kept using the bath in our Room and even soaked their face repeatedly. If I could add just one request: my partner loves ice cream and tends to prefer Accommodations that offer it as a way to cool down after an Onsen bath. We would have been happy if there had been a small selection of ice cream available in the lounge. Next time, I’d like to visit in a different season.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

It was a wonderful Accommodation, just as the Reviews said. The food, the interior throughout the property, and the furnishings in the guest rooms were all tastefully chosen, and since there were only six groups of guests, we were able to relax even though it was peak season. The staff’s service was also excellent. It was an Accommodation that made us want to come back again after a long time.

I stayed at Hotel Mukaitaki in Tsuchiyu Onsen. What I especially loved this time were the cuisine, the open-air bath in the Room, and the strong sense of privacy. Dinner was carefully prepared dish by dish, and the surf clam shabu-shabu and Fukushima beef were outstanding. The surf clam’s texture and sweetness and the rich flavor of the Fukushima beef were both excellent—these were the most memorable dishes of my stay. Above all, the open-air bath in the Room was amazing. Being able to enjoy the Onsen freely at any time without worrying about others is truly special. Perhaps because there are only a few Rooms, I hardly ran into other guests during my stay. The building was very quiet and felt extremely private. I highly recommend it for anyone who wants to relax at an Onsen Accommodation without being concerned about other people. The staff’s thoughtfulness was also wonderful—they escorted me to and from the parking lot at both arrival and departure. They even gave me souvenir rice balls on my way home. It was warm hospitality from start to finish.

The three of us—three generations of our family—stayed here. That day, only the suite Room was available and it was a bit pricey, but with the spectacular view it was absolutely the right choice. The scenery, cuisine, and service were all outstanding. I have never had sea urchin this delicious. The Standard Plan offered more than enough dishes, and our son in his 20s was very satisfied. The sunrise was slightly covered by clouds, but that made it feel mystical in its own way. This is a Hotel we would definitely like to visit again.

I stayed here alone. The Room was comfortable, with a bath, toilet, and sofa, and the fluffy futon bedding was very cozy. The refrigerator was also a two-door model. As for the meals, a variety of side dishes were beautifully arranged on lovely plates, and I could tell how much care went into the cooking. Everything was delicious. Even the chopsticks were placed in an elegantly wrapped holder, which showed thoughtful attention to detail. Breakfast was colorful and wonderful. Coffee was also served. The proprietress did an excellent job of keeping an eye on guests at all times. I had a very enjoyable time—thank you very much. I hope to stay again if I have the opportunity.

Our dog had just turned nine months old, and we stayed here for our first time at a Resort Hotel. The dog-loving staff welcomed us warmly. We stayed in a Garden Moderate Room on the first floor, and everything was thoughtfully prepared—not only the Facility and private dog run, but also detailed amenities for dogs. The Room was clean and comfortable with considerate touches for owners as well, and the meals were delicious. We were very satisfied. After breakfast, we could take a walk to nearby Kumoba Pond before check-out, so the location is great too. Since Regina Resort seems to have locations in various areas, we’d like to visit not only Karuizawa but other destinations as well. Thank you to all the staff for your hospitality.

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

This was my third stay, and every time I’m amazed by the thoughtful attention shown to guests. Even though I was traveling solo and only had breakfast included, I was treated so warmly, which I truly appreciate. As soon as I parked, a staff member came right out and carried my luggage for me. I even had a laptop with me, so it was quite heavy, but they carried it cheerfully and with great care. A staff member I’d spoken with before remembered my name and kindly took the time to greet me even while busy cleaning—it made me very happy. Last time, when Kanaru suddenly wandered off, they gently reassured me by saying, “It’s because a staff member who gives him treats just walked by,” which really warmed my heart. This time I got to pet him a lot, and I was also glad to hear more stories about Kanaru. Even late at night when heading toward the parking lot, there were staff members at the front desk and near the entrance/exit area, which made me feel safe. At breakfast as well, the pleasant greetings and guidance put me in a great mood, and having someone serve rice and miso soup made me feel at ease—I didn’t have to worry about spilling anything. I also overheard them telling another guest, “A window seat has opened up—would you like to move over?” and it really showed how much they want guests to be happy. (I understand this depends on timing and available seating.) At checkout too, they carried my heavy luggage all the way to my car—I was impressed until the very end. There were countless other thoughtful touches and support that I can’t possibly list them all. The more I visit, the more comfortable it feels here. Among Accommodations with high Reviews online there are some where you wonder why—but this place is the opposite. I honestly think 5.00 would be fair; in reality it exceeds its Reviews! As soon as I got home, I already wanted to come back again.

I found this Accommodation while looking for a place with great food and made a Reservation. Both dinner and breakfast were excellent, and we were very satisfied! It also has great access to the two shrines and one temple, and with checkout at 12:00, we could take our time—being able to go out after breakfast and come back was especially convenient. We would love to stay here again when we visit Nikko. Thank you very much.

Four women stayed in a Japanese-Western style room—ocean view!! We relaxed on the spacious sofa, and our conversation really flowed. Above all, the meals were outstanding. Every dish in the creative dinner was simply “Delicious!” Breakfast was a perfect 100, too! The front desk’s attentiveness and the restaurant’s serving timing were also flawless.

I’d been wanting to visit for a long time, and I treated myself to a Multiple Night Stay solo to truly relax. I’m so glad I chose this place! I’ve stayed at many Hotels and Ryokans in Japan and abroad, and this has become one of my top three favorites. Everything used throughout the Hotel is carefully selected and meticulously maintained. The staff were warm and kind in such a natural way—it was genuinely soothing. And the food—absolutely unforgettable! I had all three meals here, and if only I had another stomach, I would have loved to try even more from the menu. There were plenty of fresh local vegetables; everything was truly delicious, beautifully presented with great taste, and above all, you could feel the chef’s love in every dish. It makes perfect sense that so many guests return again and again. It was hot in midsummer, but I rented an e-bike, rode to the beach, and went for a swim. Just as rumored, the water was crystal clear—the beach was stunning—and it left me feeling completely refreshed. I will definitely come back in another season. Thank you so much for such a wonderful stay!

This Hotel is surrounded by lush greenery and has a wonderfully calm atmosphere. Time seemed to pass more slowly, and I was able to relax and unwind, forgetting about everyday life. The staff’s hospitality was exceptional, and their warm welcome left a lasting impression. I would definitely like to stay here again. Hearing healing music coming from within the pool felt truly mystical—it was a first-time experience unlike anything I’ve had before. It perfectly matched the Hotel’s ambiance, and I had a wonderful time.

Simply the best. The staff’s professionalism, service, Room, meals, and architecture—everything was outstanding, and it made for a truly satisfying stay. The fittings were beautifully maintained, and it was fun just walking around and taking in the Facility. The amenities were well stocked, and the minibar was exceptionally well supplied, making for a wonderful time. And above all, the food was incredible—both dinner and breakfast were a perfect 10/10. Great care is also put into the desserts, which were delicious. A place I definitely want to return to.

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.