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Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

From June 28 to 30, just after the typhoon and the end of the rainy season, we were able to arrive in Miyako safely and this was our second stay at Ferris. We were upgraded to a twin-bed Room for our family of three, and it also happened to be my wife’s birthday. The cake and bed decorations were wonderful surprises, making our first trip back to Miyakojima in two years truly memorable. Thank you very much to all the staff. Coming back from snorkeling and slipping straight into the private pool in our Room felt amazing—we could have stayed in forever while looking out at the mangroves. We enjoyed San’s shabu-shabu in our Room, and everything was delicious right down to the soba at the end. Next time, we’d love to try lunch as well! We look forward to staying with you again.

I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

I visited “PGM Okinawa Resort,” which just had its grand opening in July 2026! It has a refined, high-end atmosphere that Halekulani lovers will adore—the sophisticated design and overall vibe feel very similar. Since it has only just opened, there were still few guests and nothing felt crowded anywhere, so it was a lucky stay for me and I was truly satisfied. The Facility and service were genuinely outstanding, so I’m posting this Review to show my support! Room & Amenities The amenities are all L’OCCITANE, and the lovely scent is incredibly soothing. I also appreciated that the in-Room drinks were complimentary. Dining (Breakfast) A huge variety, including Japanese, Western, and Okinawan dishes—absolutely satisfying! As it’s newly opened, we were smoothly seated with no waiting time no matter when we went. *For a Multiple Night Stay, breakfast is held at the same venue on the second day as well, so it would be even better if guests could choose between venues. Service & Hospitality The staff’s service was truly excellent and full of hospitality. They took tons of photos for us—almost to an impressive extent—so we came home with lots of great memories (lol). Outdoor & Indoor Pools Outdoor pool: Located next to the golf course, offering lush greenery and an open feel that’s different from a seaside pool—fantastic! You can also use the covered poolside gazebo for free. Indoor pool: Spacious, with three kids’ slides—great for families. Sauna Options: Three types—a sauna with löyly (steam), an aroma sauna, and a cooling Snow sauna. Snow sauna: It was my first time experiencing snow falling from the ceiling in a sauna—I was amazed! It felt incredible on my heated body. One thing to note Because everything is such high quality overall, the only disappointment was that there isn’t a large public bath where you can soak up to your shoulders. Overall, this resort exceeded expectations in hospitality, Facility quality/specs, and comfort. I wholeheartedly recommend it to anyone who loves refined spaces like Halekulani or wants to enjoy Okinawa in true luxury!

Thank you, as always, for a wonderful stay experience. With this visit, I have successfully completed my 8th stay, and have now completed two full rounds of all four venues included in the “Gastronomy Plan.” Compared to when I first stayed, the staff’s service feels even more composed, and I truly sense that an excellent environment has been established. The quality of the club lounge has also improved significantly, making my stay even more comfortable. I am scheduled to stay again next month and am very much looking forward to it. It is wonderful to see the General Manager and all staff members growing day by day as you aim to become one of Japan’s top Hotels. This is a Hotel I hope will continue striving for even greater heights. Reviewer FACT: Certified sommelier. Total Michelin stars across restaurants visited in Japan and abroad: 720+ stars. Elite member across all three major airline alliances.

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.

I stayed at this Accommodation last year and again this year, and it was truly the best once again. This year, the pool even had a large float big enough for adults to relax on, making it fun for both kids and adults. With a sauna, BBQ facilities, and a garden where you can practice golf as well, you can fully enjoy summer without leaving this Accommodation, so we were able to spend a relaxing holiday. Also, the spotless Room and the wonderful hospitality—welcome drinks like plenty of beer and water, plus ice cream and snacks—were exceptional. I would love to stay again next year.

We stayed with four friends and were extremely satisfied! The entire Accommodation was very clean, and the Facilities—sauna, jacuzzi, and BBQ setup—were well equipped, so we could enjoy ourselves at the villa all day. The beach is also within walking distance, making a morning stroll feel great and letting us fully enjoy a refreshing getaway. The kitchenware and amenities were well stocked, so we had no inconveniences. We’d definitely like to stay here again when we visit Kujukuri!

We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

This Hotel was truly wonderful, with breathtaking views of Hayama and the warm hospitality of the entire staff. In particular, the Misaki-caught longtooth grouper served at dinner was perfectly cooked by the chef and genuinely moving—its plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With outstanding cuisine and exceptional service, it became a very special stay. Thank you very much.

We stayed here overnight while traveling back home. My child loves cars, so seeing engines and car bodies everywhere was exciting in itself, and we were able to spend a fulfilling, luxurious time. As I was traveling with my mother who has difficulty walking, we ordered room service and enjoyed our meal at a relaxed pace on the balcony, feeling the pleasant breeze while watching the circuit.

We were extremely satisfied with everything—the service, the meals, and the Room. Every dish was delicious, and both dinner and breakfast were outstanding. The service was excellent as well and made us want to come back. It was hot this time so we couldn’t take a walk around the garden, but we’d like to visit again in a different season and enjoy a stroll through the garden. The food looked so good that we only managed to take photos of the appetizers.

We were completely satisfied with everything from start to finish. This time, we stayed to coincide with my eldest son and grandchild coming home. And on the day we checked out, we went ahead and made a Reservation for the following month to coincide with my second son coming home. In any case, we were completely satisfied with everything.

We stayed here for a marriage proposal. When I contacted the staff in advance about arranging a surprise, they kindly accommodated my request, allowing me to create the ideal proposal. We booked a Plan that included access to the Gold Lounge, and every meal was absolutely delicious. Thoughtful touches were evident throughout our stay, making it the most luxurious and memorable experience of my life.

Last time, we arrived late and had No Meals Included. It was such a great Accommodation that we were disappointed, so this time we added a BBQ dinner and checked in early for a do-over. Even though it was midsummer, it was cooler from the evening and we could enjoy the BBQ, and the local ingredients provided were unbelievably delicious. There was plenty of food, and we even had a BBQ breakfast with what was left over! We were told rice wasn’t included, so we bought some at Roadside Station Onan no Sato and brought it with us. Maybe because of the BBQ smoke, even though it’s in the mountains, there seemed to be fewer bugs for some reason. As always, the inside was clean, easy to spend time in, and our whole family enjoyed a comfortable stay! Considering the price as well, this is the best Accommodation. Thank you to the owner. We’ll come again someday!

I was finally able to stay at Shima Kanko Hotel The Bay Suite, which I had long admired. It was an even more wonderful holiday than I expected. The staff’s service, the cuisine, and the Room were all outstanding—I was truly impressed. If I have the opportunity, I would love to visit again. Thank you very much for taking such great care of me.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The staff were very courteous, and since we arrived 30 minutes before our scheduled meal, they kindly adjusted the dining time for us. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody on a music box, a small flower basket, and even celebratory bite-sized sekihan and sweets—it was truly touching.

We stayed at this Accommodation to celebrate my husband’s parents’ golden wedding anniversary. The Room was much more spacious than we expected, and we were able to relax in great comfort. We also really appreciated being able to enjoy complimentary drinks, sweets, and light snacks whenever we wanted. However, we were a bit concerned about the attitude of the boat operator on the way to the annex Onsen, so we took the bus back. It was especially disappointing because the view from the boat was wonderful. All of the other staff were very kind and attentive. My parents-in-law were delighted as well, and it turned into a truly satisfying trip. Thank you very much.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!