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The guest room was very clean, and we were able to relax and fully enjoy the semi-open-air bath. We also made a Reservation for the sake pairing Plan, and they suggested many types of sake that matched our preferences, which made it a wonderful experience. The food was delicious as well—this is an Accommodation we would love to visit again! All of the staff were kind, making this trip truly unforgettable. Thank you very much.

This was a wonderful guest Room worthy of the “Special Suite Annex.” In particular, the Japanese-style Room facing Lake Shinji was a corner Room with a small Japanese garden, and we were able to relax while sitting on the veranda. It was unfortunate that we couldn’t go out onto the terrace due to the rain, but we were able to take our time soaking in the Onsen in the in-Room scenic-view bath while looking out over Lake Shinji. Each dish was excellent, and the sea bream rice at breakfast was outstanding.

Our family of four took our first trip to the Sanin region and stayed at Kaike Yugetsu. We’ve stayed at many Accommodations from Hokkaido to Miyakojima, but this visit was especially satisfying. We were unexpectedly upgraded to a suite, which made everyone in the family very happy. From the ocean-view Onsen and meals to the warm hospitality of the staff, we had a truly comfortable stay. At dinner, I asked for my plum wine soda “light,” and somehow my second drink ended up non-alcoholic—an amusing little mix-up that became a fun travel memory. It was our first time in the Sanin region, and all four of us were very pleased. We’d love to return in a different season.

This Accommodation was the final stop on our 3-night, 4-day summer trip through Okayama, Tottori, and Shimane, and it was truly a wonderful place to end our journey. Check-in was very courteous and smooth, and I was surprised—in a good way—that an attendant escorted us to our Room while explaining the building along the way, which is rare these days. They also carefully explained everything in the Room, and I was impressed by the traditional level of hospitality. The Room had great taste, and the open-air bath in the Room was free-flowing Onsen water. It was a bit hot, but adding some water quickly made it comfortable enough to enter, so we enjoyed it many times during our stay. With Rooms that have an open-air Onsen bath, insects often get into either the bath or the Room, but for some reason we had no such issues here and were comfortable throughout. Dinner was served in a private room; the attendant’s explanations were thorough, and everything tasted excellent. The final dish seemed especially delicious—my husband and son even asked for seconds. Breakfast was buffet-style. We went at a later time close to last order, but we were not rushed at all and could enjoy our meal comfortably until the end. We chose late check-out as well. Although there were hardly any other guests around at that time (at other Hotels with late check-out there are usually few staff members left and no send-off), they continued to assist us until departure—taking photos for us and seeing us off properly—which felt like outstanding service. In addition, there were foot reflexology massages as well as foot baths, hand baths, and even face baths. Our Plan also included lounge access—all of which we enjoyed. It is rare to find such a large Ryokan (Hotel) with excellent Facility offerings, ample staffing levels, great service, plus wonderful meals and Onsen. It really shows their dedication. We had a very satisfying stay. Thank you very much.

This was our 12th stay. It’s one of our favorite Accommodations as a couple. We love being able to relax in a quiet place with nothing around. The Room is spacious, clean, and comfortable. We would be happy if there were a small buffet, such as a salad bar, not only at breakfast but also at dinner. We had another very pleasant stay this time as well. We’d love to come again. Thank you very much.

We stayed in a Room with an open-air bath, and it was excellent—the amenities were well stocked and the Room was clean and comfortable. Both dinner and breakfast were luxurious and delicious. The service was also very polite and attentive. This is a Ryokan we would definitely recommend.

We were welcomed at the entrance, completed a seated check-in, and when we arrived on our Room floor, the lovely aroma (bergamot) made us feel wonderful. Our Room was upgraded for us. The open-air bath in the Room was spacious and very relaxing. The large public bath was also excellent. Dinner was delicious from start to finish. The Shimane wine as an aperitif was so good that we also had a glass of white wine—and the tasting of three local sakes was outstanding. The meal included wagyu simmered in wine, simmered nodoguro (blackthroat seaperch), Shimane wagyu shabu-shabu, and unameshi—all incredibly tasty. I was completely full and thought I could only manage dessert, but I ended up finishing everything. So full! Breakfast was also wonderful—the freshly grilled overnight-dried conger eel was amazing. And my favorite treat, the shijimi clam miso soup, had large clams and a light flavor; it naturally made me let out an “ah,” like something out of Bakébaké-style folklore. All of the staff were polite and kind, and we felt very comfortable throughout our stay. It turned into a great trip, and we would love to visit again. Thank you very much.

I’d heard the rumors, and they were true: the setting, hospitality, and cuisine were all outstanding. I’ve always felt that the Tokugawa family helped shape the foundations of Japanese culture, and Shiraisi-ya is said to be an even older establishment with over 300 years of history. I felt as though I experienced the secret to its longevity firsthand. I’d gladly recommend it to friends.

I stay here every time I visit Izumo. I knew there was a washing machine and dryer in the changing room, but I assumed they were mainly for long-term guests. This time, my clothes got dirty due to an unexpected issue and I was in trouble—then I remembered the laundry facilities and used them for the first time. The washing machine is free, and the dryer costs 100 yen for 20 minutes. The stains came out and everything finished beautifully. It truly helped me a lot. Thank you very much.

The Room was very clean and lovely, and I had a comfortable stay. The windows open fully, so you can really enjoy the riverside atmosphere. In the morning, I could even see boats collecting clams. It’s also close to the bus stop, making it convenient for getting anywhere. Everyone at the front desk and the cleaning staff were kind and helpful. The bathroom was clean as well, and it was very pleasant to use. One downside was that there was no luggage rack. Since I have back pain, I placed my luggage on the desk with permission, but then I couldn’t use the desk, which was disappointing. Also, not having a clock by the bed was a small inconvenience. If these points are improved, I think it would be an even more comfortable stay. That said, it’s a wonderful Hotel. I’d definitely like to stay again if I have the chance.

Revisited on December 12, 2025. As last year, we thoroughly enjoyed Matsuba crab. Since female crab is only available until the end of the year, we visited in December. We ordered an additional female crab and upgraded the dried fish at breakfast to nodoguro. This time, we also made a Reservation for a private Onsen bath to fully enjoy the Onsen. The private bath was excellent—if there’s availability, I highly recommend trying it. Our Room this time was Oborozuki, and the semi-open-air bath in the Room allows you to adjust the depth. This was very convenient: keep it shallow when getting in and out, and make it deeper when soaking. Lastly, it seems some guests found the executive chef’s performance a bit overbearing, but it didn’t bother me at all—perhaps because I’ve experienced much flashier performances overseas many times. We’d like to return again next year.

After entering, you take off your shoes, and since the entire Accommodation is tatami, you can walk around barefoot, which was great for children. The lobby and Room were spotless down to every corner, and everything—from the facilities to the Onsen—was impeccably cleaned, making it very comfortable to stay. At night, we could enjoy free late-night soba, and after bathing there was complimentary ice cream and more. The breakfast buffet had a wide variety of options and was delicious. We were completely satisfied with this Accommodation! The staff were consistently pleasant and welcoming, so I’d recommend this Accommodation to everyone visiting Shimane. It’s an Accommodation that made us want to come back again. Thank you very much.

We made a same-day Reservation for a family of four, and were truly impressed by the warm, attentive hospitality. The Ryokan has a wonderful sense of history and is beautifully maintained, making our stay very comfortable. Located right next to Izumo Taisha Shrine, we were able to visit early in the cool morning, enjoy a delicious local breakfast at the Ryokan, and take our time shopping afterward.

Having stayed here before, I thought my grandchildren would love it, so we booked the villa for a three-generation stay with my daughter’s family. The moment my daughter and son-in-law walked in, they were overwhelmed by the view and exclaimed, “This is amazing!” and “It feels like the home of someone who became successful at a young age,” absolutely delighted. The grandchildren also went into the garden jacuzzi again and again, saying it was “like a pool.” When they got tired of the jacuzzi, they played at the nearby “Kaze no Buranko” swing. Because it’s a villa, you can relax without worrying about others—an ideal Facility for families with small children. The staff also provided thoughtful hospitality that anticipated our needs. We were extremely satisfied. Thank you very much.

This time, since I wanted an Onsen close to Yonago Airport, I chose Kaike Onsen. I was satisfied with the Room, the Onsen, and the meals. However, upon arrival: There was only one person at the front desk, and no one came to greet me at the entrance. (For some reason, when I left they saw me off the whole time?) I stopped in front of the entrance to unload my luggage, then parked my car on my own in a distant parking lot. When I entered, they were assisting the previous guest and didn’t say “Welcome” or even “Please wait,” which made me feel like I wasn’t being welcomed. I wanted to come again during crab season, but…

The Onsen had wonderfully pleasant water with a silky, skin-clinging feel.

We enjoyed a crab kaiseki meal, and every dish was carefully prepared and truly delicious, allowing us to fully savor the winter flavors of the San’in region. The Room was equipped with a massage chair, so after warming up in the Onsen we could relax and loosen up at our own pace, making our stay very comfortable. It felt as though the fatigue from our trip simply melted away, and we appreciated the thoughtful attention to detail. When we arrived by car, three staff members welcomed us, and their warm greeting immediately brought a smile to our faces. Throughout our stay, every staff member was courteous and pleasant, which made us feel at ease. We felt that the excellent hospitality further enhances this Accommodation’s appeal. It was a highly satisfying stay where both body and mind could truly rest. We would love to visit again.

This property is in an ideal location for early-morning visits to Izumo Taisha Shrine. There’s also a FamilyMart convenience store very close by, which was extremely handy. During our stay, we enjoyed five types of private open-air baths, and felt refreshed both mentally and physically. The rabbit gaufrettes provided in the Room were perfect as travel souvenirs, and we also discovered the appeal of Izumo Winery. My first trip to Izumo left a strong impression with its lush green rural scenery—it was a truly mystical town with many different birds flying about. There are still so many places in Shimane I’d like to visit, so I’m already looking forward to coming back!

We traveled from Aichi Prefecture to visit Tottori and Shimane. After sightseeing at Matsue Castle, we made a Reservation at this Ryokan. Even though it was the day of our trip, the front desk staff were very helpful, and the Room and overall environment were excellent.\n\nIf you’re heading from Matsue Castle to Izumo Taisha, I highly recommend this Ryokan.\n\nThe morning clam miso soup was delicious.\n\nI would love to stay again if I have the chance. Thank you very much!

Both the Room and the in-house Facility were still new, so we were able to use them comfortably. After dinner out, we used the all-you-can-drink plan at the on-site restaurant. I think it’s an affordable and great service. If I have the chance, I’d like to stay again.