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Not only was the Room wonderful, but the host was truly kind. Even though I contacted them just two days in advance to plan a surprise celebration for my companion, they prepared a message plate and even decorated the Room for us. I’d love to stay again.

From June 28 to 30, just after the typhoon and the end of the rainy season, we were able to arrive in Miyako safely and this was our second stay at Ferris. We were upgraded to a twin-bed Room for our family of three, and it also happened to be my wife’s birthday. The cake and bed decorations were wonderful surprises, making our first trip back to Miyakojima in two years truly memorable. Thank you very much to all the staff. Coming back from snorkeling and slipping straight into the private pool in our Room felt amazing—we could have stayed in forever while looking out at the mangroves. We enjoyed San’s shabu-shabu in our Room, and everything was delicious right down to the soba at the end. Next time, we’d love to try lunch as well! We look forward to staying with you again.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

I first learned about this Accommodation in a travel magazine and had wanted to visit for years. From the moment I made my Reservation, the staff reached out several times with thoughtful messages, which felt truly warm and welcoming. I’m grateful for their kind advice on transportation as well as nearby recommended spots and restaurants. Set on a vast property, the Accommodation offers wonderful views, and I was thrilled to encounter deer while strolling around. The Onsen had excellent water quality, the Facility was well maintained, and I was able to unwind and soothe my fatigue while enjoying the scenery. A local regular I spoke with in the bath said they stay here every month—I couldn’t help but envy them. It was an outstanding Accommodation where both mind and body could fully relax. I would love to visit again. Every staff member was gentle and attentive, and their hospitality made it possible for me to truly feel at ease throughout my stay—each day felt happy. Thank you very much for such a wonderful time.

My first trip to Karuizawa with my mother! This Accommodation is famous for being hard to book, and we happened to find an available date, so we made a Reservation right away!! We drove there in a rental car, and from the moment we arrived, the staff’s warm hospitality made us feel truly welcome. Everything about the Accommodation was wonderful. There are four private Onsen baths that don’t require a Reservation, as well as a large public bath and a cave bath. Surrounded by trees, it’s an Accommodation where you can feel time passing quietly. I’ve stayed at many Hotels and Ryokans before, but this was the first time I experienced such outstanding hospitality—including the food!! It’s easy to see why so many guests return again and again!

The comfort of falling asleep while gazing at the stars. The bed sheets also felt like towels and were very pleasant. Since it’s in the mountains, I wasn’t expecting much from the meals, but everything was delicious. All of the male staff who served us were friendly, and their smiles were wonderful. It’s an Accommodation I’d love to visit again in a different season.

I was impressed by every aspect of this stay. First, the food was truly outstanding. Not only were the ingredients excellent, but the menu featured an abundance of seasonal items that are hard to come by in everyday life—such as longtooth grouper (kue), Shizuoka-brand eel “Deshiko,” pike conger (hamo), kuruma prawns, and Kamo eggplant—and I was moved by each dish. There wasn’t a single miss: the dashi flavor came through beautifully, and the balance of ingredients and seasoning in every course was exquisite. The overall satisfaction was so high that it honestly felt surprising to be able to stay at this price while being served cuisine of such a high level. The Onsen was also wonderful. The bath area is new and kept very clean, so it was comfortable to use. In particular, Umenoya’s unique natural spring water at around 30°C was perfect for this hot season. Alternating it with the indoor bath at around 40°C left me feeling refreshed after bathing and made for a truly relaxing time. I highly recommend trying it this way. Above all, what left the strongest impression was the hospitality of the staff. When I accidentally dropped my chopsticks during dinner, one staff member immediately noticed and picked them up, and another staff member who saw this brought me a fresh pair. Their seamless teamwork showed how well they communicate on a daily basis, which really moved me. The proprietress has such a warm presence—always smiling and speaking to guests in a friendly way. Despite her young age, her attentiveness to guests and her awareness of everything throughout the Ryokan are exceptional; I don’t often encounter someone capable of providing hospitality at this level. It was an Accommodation that left me completely satisfied with its cuisine, Onsen, and service. I would love to return in another season to enjoy more delicious food and the Onsen again.

I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The staff were very courteous, and since we arrived 30 minutes before our scheduled meal, they kindly adjusted the dining time for us. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody on a music box, a small flower basket, and even celebratory bite-sized sekihan and sweets—it was truly touching.

My friend and I stayed for one night and two days. When we arrived at the front desk to check in, an insect flew toward us and I let out a small scream, but the woman at reception smiled and said, “I’ve lived on Yakushima for a long time, but you never really get used to the insects,” which put me at ease and was very comforting. The lobby was spacious and clean, and the Room was also extremely clean with an amazing ocean view. Meals were buffet-style for both breakfast and dinner; in particular, the Margherita pizza and mushroom risotto made to order by the chef were delicious. The bath also had a luxurious ocean view, and the silky-smooth water soaked into my body after all the trekking. This time we stayed only one night, but I’d love to come back and stay a bit longer next time.

This was our first stay here, and among all the places we’ve visited, it was the best Accommodation for Western-style cuisine. Thank you to all the staff for your hospitality from welcome to farewell. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Each dish was beautifully presented (including the tableware) and delicious, and we were amazed by how many items there were in the Japanese breakfast (we finished everything). We will definitely visit again during the autumn foliage season. One request: it would be nice to have body wash towels available in the bath area.

I chose this Accommodation because I was drawn to the phrase “100% free-flowing natural hot spring,” and it truly lived up to the promise—it was a wonderful place to stay. The Onsen had only a mild mineral scent, yet the water felt silky and very pleasant. Because it’s on the cooler side, you can soak slowly without getting overheated, which is another great point. Most impressive of all, even the shower water was Onsen water—remarkable. The spring yield must be abundant. I’ve stayed at many hot springs over the years, but in terms of water quality, views, and Facility offerings, I genuinely think this is an outstanding Onsen. If I had to mention one thing, it would be helpful if drinking water were available in the resting area for those times when you end up soaking a bit too long. The Facility has the atmosphere of a traditional Ryokan, and I’d be lying if I said it didn’t feel somewhat old-fashioned—but rather than being a negative, I appreciated how they value what’s old while making up for any shortcomings with warm hospitality and service. The Room was thoroughly cleaned and felt very fresh; even the tatami mats were comfortable. The generous meals made with local ingredients were also delicious. Despite being in a landlocked prefecture, the sashimi was excellent—a pleasant surprise. My only regret is that there was so much food that I couldn’t finish everything. Finally, thank you very much for your wonderful hospitality during our stay. We visited to celebrate my father’s birthday; when I mentioned this at the time of Reservation, we received a lovely extra service at dinner on the day. Thanks as well for upgrading our Room—we were able to relax comfortably in a spacious setting. We were completely satisfied with everything—the Onsen, meals, and hospitality—and would love to visit again.

I stayed for one night on a round trip from Kagoshima Airport. It was quite tucked away, but I’m glad I came. I was overwhelmed by the large baths. There were many creatively designed baths, and I spent over an hour soaking. There were lots of day-use visitors, so the changing room was crowded and lively. The well-maintained garden and the cedar trees were also impressive. It’s far, but I’d like to visit again. The only disappointment was that three men were squatting right in front of a spot where they could see into the passageway to the women’s bath area. It was obvious what they were doing and they didn’t seem to care, so I felt staff patrols are needed.

It was a wonderful Accommodation, just as the Reviews said. The food, the interior throughout the property, and the furnishings in the guest rooms were all tastefully chosen, and since there were only six groups of guests, we were able to relax even though it was peak season. The staff’s service was also excellent. It was an Accommodation that made us want to come back again after a long time.

This time, the meals were upgraded. It’s not like the all-inclusive plans at luxury Accommodations, but it’s just right. Everything feels just right. From the quality of the Onsen I love, to the place being old yet always kept clean and tidy, and how I never get bored no matter how many times I visit or how long I stay. I don’t know why I love it this much, but I’ll be back!

Thank you very much for your warm hospitality. Thanks to the proprietress’s thoughtful care, we were able to forget our daily routine and enjoy a wonderfully relaxing time. Both the cuisine and the Onsen were excellent, and we felt refreshed in both body and mind. Above all, your heartfelt hospitality left a lasting impression on us. My wife also gained renewed strength to focus on her medical treatment. We would love to visit again in a different season. Wishing you all good health and continued prosperity for the Ryokan. Thank you again for everything.

I stayed here with my husband in winter last time, and this time with our daughter as a group of three. The Room was beautiful and spotless, and the open-air bath was wonderful. The large public bath was also quiet, and we were able to relax at our own pace. The meals were truly delicious, and we enjoyed them with our eyes as well, served in refreshing-looking tableware. The staff were kind, and we had a very comfortable stay. Next time, I’d like to visit in spring. This is my favorite Accommodation.

Thank you very much for taking such wonderful care of us. We were able to fully enjoy the outstanding quality of the Onsen at Tamago-yu. The milky white sulfur spring felt surprisingly gentle—hard to believe it is strongly acidic—and wrapped our bodies softly. It was a truly special Onsen that made us want to soak again and again. We felt that being able to enjoy such wonderful baths so comfortably is thanks to everyone who carefully cleans and manages the Accommodation each day. We sincerely appreciate your thoughtful attention, even in ways guests cannot see. We would love to visit again in a different season. Thank you very much.

I have stayed here many times. Among the Onsen in Zao, the water quality is excellent, and Tsuruya’s baths suit me perfectly. There are also four types of private baths, so you can relax and enjoy them at your own pace. The food is incredibly delicious—every meat dish is generous in portion size and so tasty that you’ll want to eat it again right away. This time I had the Zao beef steak; it was very tender and wonderful with a variety of flavors such as lemon butter and wasabi. I will definitely visit again. A Multiple Night Stay is also recommended.

We stayed here to celebrate our 10th wedding anniversary. Our 6-year-old was thrilled with the pool. Although it sometimes felt a bit understaffed, we were very satisfied with the pleasant service that made up for it. We’ve traveled to Okinawa dozens of times and stayed at many Hotels, and this one is definitely among the top. There were a few insects, but that’s part of the charm. We’ll probably come back again.