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We were very satisfied with the hospitality, the meals, and the guest-only bath. Although it is a town-run Accommodation, the lawn outside was also well maintained, and we enjoyed a refreshing morning walk.

It was our first stay, and it was a wonderful Accommodation that made us want to come back. The entire building has tatami flooring, so there’s no need for slippers, which made it comfortable even with children. Everything felt very clean, the food was delicious, and we also enjoyed being able to choose what we liked from the half-buffet. Above all, the staff’s hospitality was truly warm and memorable. They were kind to our child as well, making it an Accommodation where our family could relax without any worries.

My child wanted to see Mt. Fuji, so we chose this place because you can enjoy a spectacular view of Mt. Fuji even from the Room. Unfortunately, it was cloudy and we could only see Mt. Fuji on the morning of the second day, but we were happy to catch even a glimpse—it made the trip from Osaka worthwhile, and the kids were delighted. Just like the Reviews said, it was a very clean and lovely Room, with stylish amenity sets, complimentary drinks and chiffon cake, and all of the staff were friendly and kind—our whole family loved it so much that we’d like to come back every year. We ate on the terrace while looking at Mt. Fuji, and enjoyed fireworks at night—our children made wonderful summer vacation memories.

Thank you very much for taking such great care of us during our stay. As it was just after the reopening, the Facility felt brand new, and we were able to spend our time comfortably in a clean environment. In the large public bath, the scent of wood instantly helped us unwind, and the ocean view through the full-height windows was breathtaking. Even though we were on the east side of the Boso Peninsula, we were surprised to be able to see the sun setting—and it was so beautiful that we couldn’t take our eyes off it. It truly deserves its place among “Japan’s 100 Best Accommodations with Sunset Views.” The rooftop open-air bath we used before bed was softly lit with indirect lighting and had a calm atmosphere. Soaking while listening to the sound of water flowing into the tub made all our everyday fatigue melt away, and we could relax from the bottom of our hearts. It was a wonderfully soothing moment. We enjoyed both dinner and breakfast. The new dining venue had a Japanese-inspired design, creating a lovely atmosphere and a comfortable space. Dinner was served half-buffet style. We were first served sashimi, beautifully presented with an impressively fresh taste. We were also surprised to be served abalone and splendid alfonsino (kinmedai). The abalone remained tender even when grilled, and the kinmedai had an elegant flavor. The buffet also featured an excellent live kitchen: tempura was freshly fried, and there was even Kazusa beef steak. Both were tender, making for a highly satisfying dinner. Breakfast was also buffet-style, and we were amazed by how extensive the selection was. In addition to standard items like salads, there were also sashimi and overnight-dried fish. The turban shell curry (sazae curry) left a lasting impression with its rich flavor, and the nikujaga comforted us with its gentle taste. At the live kitchen they made omelets for us—large portions with great volume—another very satisfying dish. Our Room was spacious and spotless. Above all, through wall-to-wall glass windows stretching across one entire side of the Room, there was nothing but ocean—so much so that we found ourselves sitting in chairs simply gazing outside for quite some time. Fireworks were launched from right in front of us at the fishing port as well—it was incredibly powerful up close. We had never seen fireworks from such close range before, making it an unforgettable experience. And most impressive of all was truly the service provided by your staff. We felt thoughtful attention everywhere throughout our stay; their hospitality was consistently attentive. It made for an extremely comfortable visit—a day we were completely satisfied with. When we visit Kamogawa again, we would love to stay here again.

The Room was very clean, and the bed was spacious. There was also a door that could partition the Room. Since some of us wanted to sleep early while others wanted to watch TV, we could close the door when needed. The TV showed how crowded the large public bath was; it said it was crowded, but when we went, the changing area was spacious and there were plenty of washing stations, so it didn’t feel crowded at all. The buffet food was delicious, but it was a bit too crowded and caused congestion. Unlimited alcohol with the welcome drinks is impressive, but I was surprised to learn that drinks were unlimited during meals as well! It’s a Hotel I’d definitely like to visit again.

I was very satisfied with the Hotel’s Facility, the staff service, and the dining options. In particular, the daily replenishment of drinks in the guest room, the spacious and comfortable large public bath, and the fireworks viewing area were excellent. However, the price was a little high. The only drawback was that the parking lot was a bit far away. I would definitely like to stay here again next time.

My daughter and I stayed here together. When we arrived, I dropped my daughter off at the entrance and was about to head to the parking area as instructed, but a staff member at the entrance noticed the maternity badge on her bag and immediately guided us to a nearby parking space. I was truly impressed by such thoughtful attention. We had many chances to speak with the front desk staff, housekeeping staff, and dining staff, and everyone was courteous and pleasant, allowing us to relax and enjoy our time. Thank you very much. We would love to stay again.

The entrance gate was impressive—I could really feel the history and prestige. Our guest Room was a Japanese-style Room, and it had plenty of space for a family of three. It was also nice that they provided a power strip to make up for the lack of outlets, which is common in Japanese-style Rooms. The service was polite, and the staff were attentive, which left a great impression. The bath was natural Onsen water and felt wonderful, but it did feel a bit limited with only one open-air bath in addition to the indoor bath and sauna. We only had breakfast; being able to choose what we liked from the buffet was great, but compared with other Accommodations, the selection felt somewhat limited. The food tasted good. Overall, I have no real complaints—just minor points—so I’m satisfied. I’d love to stay here again when I visit Kochi.

The building itself felt a bit old, but it was very well maintained and comfortable. This time, I was looking for an Accommodation with an open-air bath in the Room, and chose this place based on Reviews. It turned out to be exactly the right choice—I already want to come back. I was also happy that you changed the dinner menu on the second night from the first day. Thank you very much!

We stayed in a detached guest room with an open-air bath, and the Facility, bath, hospitality, and meals were all excellent. The Japanese garden is also beautifully maintained—truly an outstanding Accommodation. It is well worth spending a little extra to stay here.

This was my first stay, and I was completely satisfied with the Accommodation. The meals, Onsen, and service were all excellent. Although the price is a bit high, it was well worth it. I was also able to relax and unwind in the open-air bath, which was almost like having it to myself.

The pool in the courtyard had two shallow depth options, which were perfect for our 5- and 3-year-old children. They also lent out water guns, and having a swimsuit spin dryer was very helpful. At night, there was a free lottery next to the front desk and a small festival-style game area (paid, around 200 yen), and we felt they had really put thought into it. We were allowed to use our own handheld fireworks (not sold on-site) in the courtyard, and when we brought some, they kindly lent us a bucket filled with water and a lighter. Meals were served in the Room for both breakfast and dinner, with great portions and flavor—our whole family was very satisfied. The baths operated on a rotating schedule: the women’s bath was on the 4th floor at night and on the 3rd floor in the morning. The 4th floor did not have an open-air bath but did have a sauna. It was at a comfortable temperature that children could also use. The 3rd floor did not have a sauna, but it had an open-air bath, which we also enjoyed. The view from our Room was beautiful as well, and we were glad to be able to see the morning sunrise.

I finally got to visit Shirahone Onsen and soak in its milky-white waters. The meals and the hospitality/service were just right, and I had an even better time than expected.

Third visit I accidentally made a Reservation for the Japanese restaurant, but they kindly accommodated my last-minute change. When I mentioned during the Reservation that it was my daughter’s birthday, they surprised us at dinner with a beautiful bouquet and a special dessert plate. We were truly satisfied with their warm hospitality. Above all, we enjoyed what felt like a private beach far from any crowds, along with the infinity pool and sauna. Surrounded by crystal-clear sea and sky, we had an unforgettable time. The food was delicious as well! We’ll be back again.

As mentioned in the reviews, the staff at the accommodation were very considerate, and the accommodation itself, with its 100-year history, provided a relaxing and leisurely experience. Meals were served in the room with a variety of dishes, all of which were delicious. My husband and I thoroughly enjoyed them. However, the "Sennin Bath" being mixed-gender made it uncomfortable for women to enter. As noted in reviews, there seemed to be men lingering near the entrance, which was disappointing. On the other hand, we appreciated being able to reserve a private bath that was spacious and enjoyable.

We stayed in a detached Room. There were four of us, and it was very spacious with a beautiful interior—we were extremely satisfied. From the open-air bath on the 11th floor, we had a panoramic view of Lake Suwa. The meals also included free alcoholic beverages, and the staff were very attentive, so we had a truly wonderful time. Thank you very much.

We always stay here when traveling with three generations, and we truly appreciate your hospitality. (It also feels nostalgic because my father worked here back in the Kanpo days!) Since the renovation, it has become even more comfortable for children, and we made more wonderful memories again this time. As part of the summer vacation program, our kids were thrilled right after arrival with the cardboard maze and the guests-only soft-serve ice cream and ice pops! At dinner, there were also summer-only treats like chocolate bananas and shaved ice—like a fun festival. They were set up so they couldn’t be seen from our seats at first, so after the kids finished their meal and we told them about it, they happily went to get some. We really like that both breakfast and dinner are served at the table rather than buffet-style, so we can relax and enjoy our meal. The dishes used Yaizu sashimi and rice, and we could feel the care put into the food. And we were absolutely full!!! The Onsen water quality has been great for years, and my mother and daughter were able to relax together. We stayed in a Room with an open-air bath, and had a welcome little visitor (a cicada)! The kids loved it (it was gone by morning). The staff at the front desk and shop were kind and helpful as well—this is a Hotel where we can feel safe and comfortable. If there were a Room that could accommodate six people, that would be perfect; from next time we will need to book two rooms. We would be very happy if there were an option where everyone could stay together. Thank you again for your continued support.

We had a wonderful, memorable trip with our child! We arrived at the pool around 1:00 PM and were able to use it right away. Since it was a weekday, no one else was there, and we were probably the first to use the large public bath afterward as well—very comfortable. Since it was summer, we really appreciated the water dispenser and welcome drinks. Thank you to all the staff for their pleasant and helpful service. Throughout our stay, we could really feel that guest feedback is properly reflected in how this Accommodation is run. Both dinner and breakfast were delicious with a wide variety of options. The night pool also had a great atmosphere. We think this Accommodation is highly recommended for families as a hidden gem for summer pool fun. We’d love to stay again if we have the chance.

Although we stayed for only one night, we were very satisfied. We were able to forget the hustle and bustle of the city, relax, and enjoy being surrounded by nature. The staff were wonderful, and it was an Accommodation we would like to visit again. Thank you very much.

We stayed for one night on a family trip with our dog. Check-in was smooth, and it was convenient that all the main Facility areas were on the first floor. The Room was spacious, and we were very satisfied with the wide variety of dishes, which made choosing fun. We would love to visit a different Mercure Hotel as well. Toyama was an even more wonderful place than we expected, both for sightseeing and dining.