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We drove from Chiba. As an older couple, we chose this Onsen Accommodation so we could leave at a relaxed pace and truly unwind. It was a wonderful place that exceeded our expectations. The detached Room, the bath, and the meals were all outstanding. The meal included an impressive number of dishes, but each portion was thoughtfully sized, so even we were able to finish everything. The next day, we enjoyed the gentle Onsen three times and headed home unhurriedly. This is now on our list of places we definitely want to visit again.

Everything was comfortable. The staff, lobby, meals, Room, and bath were all clean and relaxing. The meals were thoughtfully prepared, and both dinner and breakfast were delicious. However, it would have been even better if there had been a dinner menu. At other places I’ve stayed, they compile the menus into a file for easy reference. The illustrated breakfast menu was great. I quickly framed it with my watermelon eraser stamp and displayed it in my living room. It looks wonderful in the frame.

Although it’s a secluded Accommodation deep in the mountains, it’s relatively easy to access by car and not difficult to reach. The Accommodation features classic, traditional Japanese architecture, yet it feels clean and has been thoughtfully renovated for comfort and ease of use. It was clear how much care goes into its upkeep, which I truly admire. The surrounding nature is lush, and the greenery and gentle sound of the river are very soothing. That said, the bedding mattress felt a bit firm for me personally, which was a small minus point (I didn’t wake up sore the next morning, so this is purely my personal impression). The hot spring source is around 37°C and lukewarm, but there are also heated baths, so it wasn’t an issue. If I had one wish: since I’m not fond of lukewarm water, I would have liked the heated tub to be larger. Meals were mainly simple countryside dishes, but everything was very delicious. Younger guests might find it a little light; in that case, I recommend ordering additional dishes. For us it was just the right amount—and we could get refills of rice—so we were very satisfied. Many of the staff were young, but they were always smiling and pleasant, with excellent attentiveness and consideration. This is an outstanding Accommodation that makes Japanese guests feel at ease—I hope it never changes. Thank you for a wonderful stay.

No matter when you stay, the thorough cleaning makes it a comfortable place to spend time. The kitchen is fully equipped, so you won’t have any trouble, and BBQ tools are also provided. When we met the staff at the gate at checkout, they kindly saw us off, and we felt great until the very end—we’d love to stay again!

Both dinner and breakfast were delicious, and we were very satisfied. Everyone I traveled with agreed it was delicious and finished every bite. The staff were courteous, and we had a wonderful time with friends I hadn’t seen in a while. Thank you very much.

We chose the assigned Room, and it was spacious and very comfortable. The staff were extremely courteous, offering us drinks and even taking photos for us after checkout, which made us feel truly welcomed. As part of the Accommodation was under renovation, they apologized for any inconvenience and even gave us some sweets. We would definitely like to stay again.

This was our first visit. I saw my mother, who usually never asks for seconds, get another serving of rice for the first time. The food was truly delicious. Not only the cuisine, but also the heartfelt service made us very happy, and we were able to spend a wonderful time. My mother immediately started planning our next trip, saying, “Next time I want to bring the whole family.” We visit Ise Grand Shrine every year, so we would love to stay with you again next year. Thank you very much for such a wonderful time.

I considered an Accommodation on the Nagara River because I wanted to show my daughter cormorant fishing. An Onsen Accommodation would have been nice, but we wanted a buffet-style meal, so we chose this Hotel. It was an extremely hot day, and the moment we stepped into the Hotel, the cool air revived us. As a Diamond member benefit, I was happy to receive a one-drink service in the first-floor lounge. The Room we were assigned was on a high floor with a great view, and it was spotless—truly impressive. The dinner buffet isn’t in a huge restaurant, but the quality of the dishes served was excellent, and we enjoyed everything. Drink prices were reasonable for a Hotel, and since it was before cormorant fishing, my daughter and I each enjoyed one drink. We used taxis for round-trip transportation to the cormorant fishing site, which made it very comfortable. Even though it was hot that day, there was a pleasant river breeze, and it helped us forget the daytime heat for a while. Because the river level was low, it seems they didn’t actually catch many ayu, but being able to see energetic cormorants up close made it a great experience. At breakfast, there were many inbound guests early on, but they cleared out quickly, so we were able to eat in peace. The well-known ayu rice porridge was delicious—I went back for seconds several times. The selection of dishes also reflected local flavors well, with various Gifu specialties, which I appreciated. For morning fruit there were oranges, pineapple, and lychees; I’d be happier if there were a few more options. I liked the selection at the shop as well. If I had one request, I would truly appreciate Shuttle Service from the station to the Hotel. As expected of an established Hotel with history behind it, my daughter and I enjoyed an elegant stay. Thank you very much.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

As always, we had a relaxing stay. Thank you very much. Compared to the past, it felt like there were fewer dishes, but given the times, I understand that can’t be helped. I was also happy that you still served rockfish. Just one thing I noticed: I wish there had been a bit more sauce for the rockfish.

This was my first stay at Suishoen, and it was truly wonderful. For dinner, we happened to be offered an open slot, so they kindly changed our meal from kaiseki to teppanyaki. We chose teppanyaki, and it turned out to be absolutely the right decision. Watching the chef cook right in front of us was entertaining in itself, and each dish was carefully prepared—everything was genuinely delicious. Not only the meat, but also the seafood and vegetables were excellent, and we enjoyed every course without getting tired of it. The pacing of the meal was perfect, and the portions were just right—not too much or too little—so we could enjoy everything through to the end. Breakfast was also very luxurious with a great variety of dishes. Being able to enjoy such a substantial breakfast in the morning felt special, and it was a completely different kind of indulgent time compared with our usual mornings. Not only dinner but breakfast left a strong impression as well. The best part for me personally was the private Onsen in our Room. I could soak whenever I wanted and relax without worrying about anyone else, so I ended up using it many times. Having an Onsen in your Room really is unbeatable. The Ryokan had a calm atmosphere overall, and we were able to take things slowly throughout our stay. The staff were polite and attentive, responding pleasantly to everything we asked for. It’s an Accommodation I’d want to stay at again if I come back to Hakone. The only small issue was that my wife didn’t find the hair iron among the amenities suitable for her. That part was slightly disappointing, but aside from that we were very satisfied. Overall satisfaction was high across the food, Onsen, Room quality, and service—highly recommended if you want a luxurious place to unwind at a relaxed pace. We will definitely stay again.

We drove to the Accommodation by car. To be honest, we wondered if we were heading the right way, but then this hidden retreat suddenly appeared on a hilltop. First of all, the hostess and all the staff were truly kind, which made our stay wonderful. With only a few Rooms, we were able to relax at a leisurely pace. The food was carefully prepared and delicious as well. In summer, it’s perfect for swimming in the sea; in winter, for crab. It’s such a great Accommodation that you’ll want to come back again.

On August 3, the annual Iyo-Ozu Hijikawa Fireworks Festival is held, so I made a Reservation for a Room with a close-up view of Ozu Castle. In the early evening, we finished dinner at the Hotel’s French restaurant “Le Un,” then returned to our cool, air-conditioned Room and waited excitedly for the fireworks to begin, sipping wine while admiring the illuminated Ozu Castle. Ozu is known as “Little Kyoto,” and in summer the basin heat and humidity linger even at night. But because of this terrain, the sound of the fireworks echoes off the surrounding mountains into a tremendous roar—more powerful than any fireworks I’ve ever experienced. This time I discovered a new style of Hotel created by renovating historic traditional houses scattered throughout Ozu, making it a truly meaningful summer trip.

This was my first stay here. The staff’s hospitality and attentiveness, the well-kept garden, the delicious meals, the atmosphere of the open-air bath, and even the adorable cats made it truly special. Everything was outstanding. I would love to visit again.

Relax in the Onsen, enjoy delicious meals, soak your feet in the footbath while drinking milk, and take your time admiring the stunning view through the large window from the Room. It was truly wonderful. The food was excellent; every dish was prepared with care by the head chef, and even the tableware was beautiful. The course meal came in just the right portions, and everything tasted great. The breakfast buffet was also all handmade with rich, thoughtful flavors. The Onsen was clean and well maintained, and I went in many times. The staff service was outstanding as well. Their spirit of hospitality showed even in the smallest details, and the service was excellent. My companion was very satisfied too. I felt it’s a Hotel where adults can relax and enjoy a luxurious stay. The 4.6-star rating wasn’t a lie. Unfortunately we couldn’t see Mt. Fuji this time, so I’ll visit again. It was also amazing to lie down and watch the clouds move through a picture-frame-like window. It really is a great Hotel.

I think this Accommodation is perfect for a stay during the Gion Festival. I also enjoyed both the Italian and Japanese cuisine. Watching a maiko dance during my stay became a wonderful memory—thank you very much. It seems that, in exchange for opening the lounge, the drinks in the refrigerator have been limited to mineral water only. However, because the lounge has short opening hours, it was not very convenient. I usually stay at Hiramatsu-level Accommodations, but this was the first time I had to buy sparkling mineral water at a convenience store during my stay. That said, it is still a great Accommodation, and I would be happy to stay again.

We were soothed by the attentive service, thoughtful hospitality, and relaxing atmosphere. We were also impressed by each dish and the flow of the course meal, all of which was truly delicious. My wife and I were deeply moved by the dedication of the manager, head chef, and staff, and we were thoroughly satisfied.

I had dinner at the luxury auberge VILLA COMMUNICO in Nara. The location is at the foot (or maybe halfway up?) Mt. Wakakusa; it’s doable on foot, but a car is recommended. From the restaurant, Mt. Wakakusa is directly across the road, with deer here and there—an unmistakably Nara-like view. The Hotel as a whole is a renovated traditional Japanese house, creating a stylish space that still feels steeped in history. With only five rooms in total, it has a wonderfully secluded, hideaway atmosphere. Dinner starts all at once at 18:30. Guests gather in the second-floor lounge at 18:00 and relax with pre-meal tea while enjoying views of Mt. Wakakusa. When it’s time, you move down to the first floor. On entering, there’s an iconic fireplace and counter on the left. The first course is eaten standing while listening to the chef’s explanation—an unexpectedly unique experience. Cucumber, elderflower / Yamato jidori chicken, nasturtium Freshly made mozzarella, caviar Bonito, molokhia (jute mallow), okra Oyster, pine nuts, chives Japanese duck (Yamato-gamo), pumpkin, truffle Flounder, Manganji chili pepper, red-legged shrimp Sakaeya aged sirloin of culled Japanese Black wagyu Fig, blueberry, juniper berry Both the presentation and flavors were excellent. In particular, the dish combining bonito with molokhia and okra was outstanding. Courses are basically served simultaneously for everyone and paced to match slower diners overall, so dinner progresses at a leisurely speed. If you eat quickly, be aware there may be some downtime between courses.

Staying in the detached room allowed us to relax without worrying too much about our dog’s barking disturbing others. We also finished all of our meals—they were delicious. We are also grateful to the staff for their sincere support during a late-night incident.

With a free-flowing natural hot spring bath in the Room, in-room dining, and a massage chair, everything can be enjoyed without leaving your Room. This is the best place for a stay-in retreat! We chose the Gourmet Light Meal Plan, and it was just the right amount for us in our 60s. A highly recommended Accommodation.